Operation Management 7-12
Process A has a fixed costs of $1000 and variable costs of $5 per unit. Process B has fixed costs of $500 and variables costs of $15 per unit. The crossover point between process A and process B
50 units
technology is used only for handling, not actual production or assembly
AGV
Automatic placement and withdrawal of parts and products into and from designated places in a warehouse
ASRS
computer-integrated manufacturing (CIM) includes manufacturing systems that have
computer-aided design, a flexible manufacturing system, inventory control, warehousing and shipping integrated
true regarding vision systems
consistently accurate, doesn't become bored, modest in cost
product-focused process is commonly used to produce
high-volume, low-variety products
restaurants
industry most likely to have low equipment utilization
true regarding opportunities to improve service processes
none of the above is true
statement regarding ethical and environmentally friendly processes is true
operation managers can be environmentally sensitive and still follow a low cost strategy
process redesign
the fundamental rethinking of business processes, tries to bring about dramatic improvements in performance, focuses on activities that cross functional lines, can focus on any process
operators simply load new programs, as necessary, to produce different products
flexible manufacturing systems
phrases that best describes process focus
low volume, high variety
Flexible equipment with rapid changeovers is most closely associated with which approach
mass customization
One of the similarities between repetitive focus and mass-customization
module inputs
Swift movement through the facility is typical of goods in which approach
product and mass customization
transformations generally has the highest equipment utilization
product-focused process
ethical and environmentally friendly processes include
reduction of waste by-products, emission controls, recycling, efficient use of resources
assembly line is an example of
repetitive process
characteristic that best describes repetitive focus
Its output is a standardized product produced from modules
Frito-Lay is to ________ focus as Harley Davidson is to _______ focus.
Product, repetitive
technology that would enable a cashier to scan the entire contents of a shopping cart in seconds
RFID
false statement regarding repetitive processes
They allow easy switching from one product to the other
job shop
an example of an intermittent process
products likely to be assembled on a repetitive process line
dishwaters, television sets, personal computers, automobiles
When done correctly, mass customization
drives down inventories, increases pressure on supply-chain performance, helps eliminate the guesswork that comes with sales forecasting, increases pressure on scheduling
product most likely made in a made in a job shop environment
paper forms
Arnold Palmer Hospital uses which focus
process
use of information technology to monitor and control a physical process is known as
process control
three types of processes
process focus, repetitive focus, product focus
Goods made to order are typical of ____ and ____ approaches while goods made to forecast are typical of ______ and ________ approaches.
process, mass customization; repetitive, product
High fixed costs and low variable costs are typical of which approach
product and mass customization
organization's process strategy
same as its transformation strategy, concerned with how resources are transformed into goods and services, will have long-run impact on efficiency and flexibility of production, and must meet various constraints, including cost
typical of process control systems
sensors' measurements are digitized, output may take numerous forms including warning lights or statistical process control charts, sensors take measurements on a periodic basis, data are analyzed by computer, which generates feedback
One of the similarities between process focus and mass-customization
variety of outputs
