organizational behavior ch 7

Which of the following statements is true about emotions?

They are short-lived.

Which of the following are positive effects of negative emotions?

They can assist you in seeking the help of others. They can make you improve.

True or false: Empowering, supporting, and developing employees can help organizations meet shareholder expectations.

True

Which of the following practices should be implemented by managers?

advocating mindfulness training understanding that being positive rubs off on others identifying and emphasizing existing positive practices

The concept that positive practices escalate positive outcomes because of their association with positive emotions and social capital is known as the:

amplifying effect

The continual, reinforcing process where your positive , feelings, and attitudes feed your own and those of others is known as an upward spiral of positivity

behaviors

Which of the following describes mindfulness?

being in the present moment paying attention on purpose being nonjudgmentally aware of what is happening

What term is also used to describe engagement?

being in the zone

Employees have greater commitment, performance, satisfaction, and are retained more often when they:

believe organizational practices support them

Positive businesses do well and do good because they are profitable and they:

believe supporting and developing employees is valuable in itself make the well-being of their stakeholders important

According to the definition of positive OB, what is its desired end result?

better performance

How can employees contribute to a positive organizational climate?

by being more virtuous by sticking to the values endorsed by their employer

How can managers show their support for PERMA?

by encouraging creative approaches to achieving goals by providing social support when possible by displaying positive emotions in the workplace

Employees' perceptions of formal and informal policies, practices, procedures, and routines at work are called organizational . (Enter one word in the blank.)

climate

The view of organizations as typified by a single-minded focus on winning share which of the following characteristics?

distrust burnout conflict

Which of the following statements are true regarding efficacy?

It impacts how you perceive the world. It plays an important role in positive psychological capital. It influences how you deal with challenges and opportunities.

Which of the following statements are true regarding mindfulness?

It takes effort to be mindful. Mental chatter detracts from the inner quiet necessary to remain focused. Each person has the ability to be mindful.

Your perspective about how to overcome challenges is broadened by emotions.

positive

Which of the following are generated in others because of upward spirals of positivity?

positive attitudes positive behaviors positive emotions

According to Spreitzer and Cameron from the University of Michigan, notable performance that greatly goes beyond expectations in positive ways is:

positive deviance

Learning to use mindfulness takes ______, time, and commitment.

practice

Learning how to incorporate mindfulness requires which of the following?

practice time commitment

Organizational climate is defined as employees' perceptions of _____. (Check all that apply.)

practices and procedures formal and informal organizational policies

If you lose focus during breathing meditation and your mind begins to wander, what should you do?

recognize the sounds around you return your focus to breathing acknowledge the thoughts entering your mind

Which of the following describes the components of psychological capital?

reduces anxiety and stress can increase job satisfaction is flexible

Well-being is the combined impact of which of the following elements?

relationships positive emotions achievement

How someone is able to bounce back from adversity and sustain oneself in the face of the demands of positive events is known as

resilience

PsyCap development includes which of the following?

resiliency efficacy hope

Your confidence in your ability to achieve is represented by which of the following?

self-efficacy

What is another term for positive human traits that influence thoughts, behaviors, and feelings while yielding a sense of fulfillment?

signature strengths

Positive relationships fuel the giving and receiving of , which is the amount of perceived helpfulness we derive from social relationships. (Enter one word in each blank.)

social support

Signature strengths are a subset of 24 character strengths, including which of the following?

honesty gratitude creativity

By making your goals SMART and formulating effective action plans, you can build your level of ______, which will boost your goal commitment and success.

hope

Belonging to and serving something that you believe is bigger than the self is:

meaningfulness

The sense of belonging to and serving something that you think is bigger than the self is known as . (Enter one word in the blank.)

meaningfulness

The practice of mindfulness, including ______, has gained significant interest in workplaces everywhere.

meditation

The awareness that emerges through purposefully focusing your attention in order to fully experience an interaction is:

mindfulness

People who view their successes as due to their personal causes and negative events to temporary, external and situational ones are:

optimists

Employees' beliefs about what they see going on at work and their beliefs about what is happening to them is:

organizational climate

Positive emotions in a business setting can have a desirable impact on which of the following?

performance creativity decision-making

Exceptionally means above and beyond expectations.

positive

When organizations and individuals aspire to be their very best it is known as leadership.

virtuous

What organizations and individuals aspire to be when they are at their very best is:

virtuous leadership

In organizations typified by greed, selfishness, and a single-minded focus on winning, what is the ultimate measure of success?

wealth

The combined impact of positive emotions, engagement, relationships, meaning and achievement is:

well-being

What are the two main components of hope?

willpower and waypower

Restorative justice, compassion, and temperance are global that are essential to promoting positive organizational behaviors.

values

We flourish when we pursue for its own sake because it builds self-efficacy and feelings of mastery.

achievement

are a strong contributor to our well-being that buffer us from stressors and enable us to get things done. They fuel the giving and receiving of social support. (Enter one word in each blank.)

Field 1: Positive Field 2: relationships

Which of the following do positive relationships provide? (Check all that apply.)

Informational support Social companionship Esteem support

Which of the following statements are true about the business of mindfulness?

It has become a $1 billion business. The popularity of mindfulness has grown rapidly.

To have hope you need to have:

a goal and the determination to achieve it a path to achieve the goal

Today, mindfulness is used to improve which of the following outcomes?

emotional cognitive physical

Which of the following describe how the amplifying effect is passed on?

emotions that are positive social capital

The extent to which you are physically, cognitively, and emotionally involved with an activity is:

engagement

Which of the following positive outcomes can occur with greater efficacy?

enhanced positive outlook improved confidence increased effectiveness

Pursuing achievement for its own sake helps build which of the following characteristics?

feelings of competence feelings of self-efficacy feelings of mastery

Optimists view successes as due to their personal causes and negative events to temporary external ones because they are:

flexible realistic

Resiliency is powerful because resilient people are:

flexible to changing demands emotionally stable in the face of adversity open to new experiences

Positive emotions in employees support which of the following?

lower stress levels organizational commitment

Key sets of practices that impact organizational climate are:

human resources practices and policies training programs support programs

Global organizational values that are supported, endorsed, and shared by all that are essential for promoting positive organizational behavior include:

temperance compassion restorative justice

Which of the following determines how likely you are to reap the benefits of positive emotions and positive OB?

the relative frequency of your positive to negative emotions

Positive organizational behavior involves:

the study and application of positively oriented human resource strengths the study and application of positively oriented psychological capacities

The benefits of positive emotions include:

they spread to others around you a broader perspective about overcoming challenges that they build on themselves

It is important to recognize negative emotions because:

to ignore them subverts health it is realistic to recognize that we experience loss, betrayal, and anger