organizational behavior chapter 10
What kind of ability refers to an individual's ability to obtain and use information in order to solve problems?
Cognitive
The ability to use different parts of the body together smoothly and efficiently is known by what term?
Coordination
Which of the following is the best description of the link between genes, the environment, and cognitive ability?
Environmental and genetic factors are equally important.
Yoga instructor Dihanna is able to slowly twist or turn her body into an incredible variety of positions. This ability is known as which kind of physical ability?
Extent Flexibility
True or false: Abilities can be readily improved over time with training and practice.
False
True or false: There are no tests for measuring emotional intelligence.
False
A performer who is able to juggle balls while on a unicycle is demonstrating which of the following?
Gross Body Coordination.
Which of the following is true with regard to emotional intelligence?
In many circumstances, high emotional intelligence can compensate somewhat for low cognitive intelligence.
How are cognitive intelligence and emotional intelligence related?
It appears that they can be separate, since people with high cognitive intelligence might not have high emotional intelligence.
How does the Emotional Quotient Inventory (EQ-i) assess emotional intelligence?
It is based on questions about behaviors and preferences thought to reflect emotional intelligence.
It is based on questions about behaviors and preferences thought to reflect emotional intelligence.
It is based on questions about behaviors and preferences thought to reflect emotional intelligence.
Anika's job as a proofreader for a large textbook publishing firm requires her to read copy and transcripts to make sure that there are no spelling, grammar, or typographical errors. Which of the following abilities directly relates to her ability to examine and compare words and letters quickly?
Perceptual Speed
______ ability includes two types of mathematical capabilities: mathematical reasoning and number facility.
Quantitative
What type of ability enables a person to look at a diagram or layout of an area and determine his or her position in that area?
Spatial orientation
True or false: Research suggests that emotional intelligence is positively correlated with counterproductive behaviors.
True
Certain questions on the test to become a New York City firefighter ask the test taker to imagine how something would look when parts are moved or rearranged, such as how a fire scene would be affected if a portion of the building collapsed. What would such questions assess?
Visualization
The National Football League (NFL) makes players entering the draft take a popular cognitive ability test known as the
Wonderlic
What is the term for talents that allow people to do a range of related activities?
abilities
When hiring potential employees, many organizations give cognitive ______ to determine whether the people will be able to perform specific job tasks.
ability tests
At a crowded, noisy party, you are able to pay attention to the voice of your companion and tune out all the other conversations and noises around you. This is an example of which sensory ability?
auditory attention
When do employers usually tend to give cognitive tests?
before they hire employees
Perceptual speed refers to
being able to examine and compare numbers, letters, and objects quickly.
What kind of test measures an individual's verbal, numerical, and abstract reasoning in order to assess an ability to acquire, retain, organize, and apply information?
cognitive
A recent study has found that people who have lower levels of ______ can still succeed at their jobs if they have higher levels of emotional intelligence.
cognitive intelligence
The type of strength involved in harnessing energy over a long period is known as ____ strength
dynamic
A delivery driver unloads a truck and stacks boxes on shelves in the warehouse. This requires bending to pick up the boxes and stretching to place them on high shelves. Which of the following physical abilities would be most applicable in this job?
dynamic flexibility
When she got her final project back in class and saw a failing grade, Britney wanted to break into tears and run from the classroom. Instead, she took a deep breath and tried to "keep her cool" until she was alone and could express her frustration. This is an example of which element of emotional intelligence?
emotion regulation
Tomasz appears to have a strong ability to understand and regulate his emotions and to perceive the emotions of others. According to these traits, Tomasz has a high level of what?
emotional intelligence
What is the term for the ability that determines how humans interact with each other socially?
emotional intelligence.
Keeping disruptive impulses in check, reigning in frustration or anger, and bouncing back from emotional incidents are all consistent with which dimension of emotional intelligence?
emotional regulation
If people can move their bodies in different positions and directions, which physical ability do they possess?
flexibility
According to research, which of the following appears to have the strongest positive correlation with task performance?
general cognitive ability
What does the term g-factor signify?
general cognitive ability
Of the following, which appear to be the strongest determinants of an individual's abilities?
genes and the environment
We use depth perception to determine ______ something is.
how close
The spatial ability of visualization is the ability to
imagine how separate things will look if they were put together in a particular way.
Several engineering and IT firms utilize ______ tests in selecting applicants for jobs. These tests assess applicants' abilities to work with unfamiliar information and see patterns and draw conclusions based on that information.
inductive reasoning
People using ______ look at specific information to reach a general conclusion, whereas people using ______ apply general rules to specific information.
inductive reasoning; deductive reasoning
Alexa encounters the following problem on a standardized test: "Leah runs a mile in 7 minutes. Nadia runs a mile in 5 minutes. If Nadia leaves on her run 10 minutes after Leah, how long will it take Nadia to catch up to Leah?" What is this question designed to assess?
mathematical reasoning
Kenyatta's Spanish course requires her to spend considerable time in the language lab at school to listen to Spanish language passages and then answer questions to assess her level of understanding. What type of verbal ability is being assessed?
oral comprehension
Deana is a gifted speaker. She seems to have a unique ability to convey her thoughts and beliefs to audiences in meaningful ways. In which verbal ability does Deana excel?
oral expression
The type of emotional intelligence that consists of the recognition and evaluation of emotion in the people around you is called ____ awareness.
other
One of Bob's strengths as a sales engineer is that he is quick to pick up on his client's feelings. He seems to know when they'll be receptive to his message and when he should "back off" and give them space. This is an example of which element of emotional intelligence?
other awareness
Tests that measure ______ assess how fast an individual can execute the mental processes needed by the task at hand, such as examining letters, numbers, or objects.
perceptual speed
An emergency medical technician (EMT) must be able to assess quickly whether an accident victim has a medical problem even when the victim insists that everything is all right. This requires which type of reasoning ability?
problem sensitivity
Gavin is a jeweler who makes precision repairs on expensive jewelry and luxury watches. Gavin's job requires highly refined ________ abilities.
psychomotor
Ted's company recently named a new Chief Financial Officer, Tonya Mays. It is likely that Tonya scores high on which type of cognitive ability?
quantitative
What kind of ability involves the ability to sense and solve issues using perception, guidelines, and logic?
reasoning
A hockey goalie hears the sound of a puck being shot and has to quickly determine how to move his body in order to stop the puck from entering the net. Which psychomotor skill would be most important in the goalie's job?
response orientation
Alberto took an online assessment that measured his ______ by asking him to click an icon as quickly as he could when a red box on the screen turned green.
response time
Lindsay doesn't seem to recognize that, when she is irritated with a client or colleague, her tone of voice becomes strident and she makes sarcastic comments. In which dimension of emotional intelligence is Lindsay lacking?
self-awareness
What is the term for the ability to perceive and understand the meaning of your own emotions?
self-awareness
Reasoning involves the ability to
sense that there is a problem right now or that there is likely to be one in the near future.
What kind of abilities are associated with the ability to see and hear?
sensory
What is the term for the functioning of people's respiratory and circulatory systems while they are participating in bodily activities for an extended amount of time?
stamina
Mikayla was sure that she was going to be able to run the entire 5K race, but she became exhausted halfway through the race and was unable to continue. This showed that Mikayla lacked the necessary
stamina.
What is the term for the level to which a person can demonstrate physical force?
strength
Which of the following represents the correlation between cognitive ability and job performance?
strong, positive
Which assessment of general cognitive ability has been widely used for employee selection, training, and placement?
the Wonderlic Cognitive Ability Test
verbal ability:written comprehension
the ability to comprehend information when reading it
verbal ability: oral comprehension
the ability to comprehend what other people are saying out loud
reasoning ability:problem sensitivity
the ability to determine if something is wrong or is likely to go wrong
verbal ability:oral expression
the ability to discuss information by stating it out loud
verbal ability: written expression
the ability to discuss information by writing it
psychomotor ability: fine manipulative abilities
the ability to maintain a steady upper body while working on specific tasks with one's hands
psychomotor ability: control movement abilities
the ability to make precise adjustments in using drills and other machinery
reasoning ability:inductive reasoning
the ability to process specific items of evidence and determine how they are connected
reasoning ability: originality
the ability to produce creative and unique methods to resolve dilemmas
psychomotor ability:response orientation
the ability to speedily determine the correct course of action among other possible courses of action
reasoning ability: deductive reasoning
the ability to use less specific guidelines to arrive at conclusions
The concept that a person possesses underlying intelligence that influences overall performance on mental-ability tasks is known as what?
the g-factor
qz: Ability refers to
the relatively stable capabilities people have to perform a particular range of different but related activities.
psychomotor ability: response time
the speed at which a person acknowledges something after it happens
Keri works best under pressure. The more important a proposal is or the tighter her time deadline, the more focused she becomes. Which dimension of emotional intelligence does this represent?
use of emotions
The degree to which people can use their emotions in a positive manner in order to reach their goals successfully is what component of emotional intelligence?
use of emotions
Skipper just got hired as a media liaison for RPA Mines. He will be communicating the mission of the company, as well as giving progress reports on the company's operations and environmental impact. Skipper will need to rely most heavily on his ________ abilities.
verbal
The ability known as _____ ability refers to talents related to the comprehension and discussion of words spoken out loud and written on paper.
verbal
The two main types of spatial ability are ___ and spatial orientation.
visualization
Johanna's professor asked the class to read a short passage and answer questions designed to test their understanding of the material. What type of verbal ability test did the professor use?
written comprehension
One of the reasons Jake is a great sports journalist is that he is able to capture the excitement of a sporting event and convey it to his readers in just a few paragraphs. This is an example of which type of verbal ability?
written expression
