Organizational Behavior Chapter 3

usually requires an organization to incur costs by replacing employees.

Turnover

Which of the following best describes the role of the situation in assessing individual differences?

Whether specific differences that characterize a person are good or bad depends on the situation.

Categorizing or labeling people on the basis of a single attribute is called

stereotyping

Jane is relatively calm, poised, and secure. Jane's boss is more excitable, insecure, and reactive. Jane and her boss differ in their level of which personality trait?

Negative emotionality

After working in a fast-food restaurant for three years to pay for your college tuition, you vowed never to work in a restaurant again. But after graduation the only job offer you receive is a managerial job at a local restaurant. Your acceptance of this job may result in

cognitive dissonance

The extent to which personality attributes are inherited from our parents or shaped by our environment is called

nature versus nurture

A supervisor who experiments with new ideas, takes a chance with new products, and leads his or her department in new directions has high

risk propensity