Organizations, Applications, & Technology Quiz 2

Which type of information system would you use to forecast the return on investment if your firm planned to switch to a new supplier that offered products at a lower cost?

DSS

Which of the following systems is designed to span functional areas, focus on executing business processes across the firm, and include all levels of management?

Enterprise applications

________ systems are also known as enterprise systems.

Enterprise resource planning

If sales of your products declined in a specific region of the country, which of the following types of system would best help you understand why?

MIS

In ________, digital technology and the Internet are used to execute the major business processes in the enterprise.

e-business

The term management information systems refers to a specific category of information systems serving:

middle management functions.

________ allows you to communicate with avatars using text messaging.

A virtual world

The ________ helps design programs and systems to find new sources of knowledge or to make better use of existing knowledge in organizational and management processes.

CKO

What is the most important function of an enterprise application?

Enabling business functions and departments to share information

A DSS is most commonly used by the executive management level of an organization.

False

Producing a bill of materials is a business process in which of the following functional areas?

Manufacturing and production

Which of the following types of system enables management to make better decisions regarding their suppliers?

SCM

To monitor the status of internal operations and the firm's relations with the external environment, managers need which of the following types of system?

TPS

You have been hired by a non-profit organization to implement a system to handle donations. The system must be able to handle and record telephone, text, and Internet donations, provide up-to-the-minute reports, and create highly customizable mailing lists. In addition, event fundraisers need to be able to quickly access a donor's information and history. Which of the following systems will best meet these needs?

TPS with MIS capabilities

Which of the following tools would you use to evaluate and choose a collaboration tool for your organization?

The time/space collaboration and social tool matrix

For nonroutine decision making, managers rely on decision support systems.

True

All of the following job categories are expected to grow over the next eight years except:

computer programmers.

All of the following are capabilities of enterprise social networking tools except:

supply chain management.