Personal HR management
People experience a life plateau when:
they allow work or any other factor to become the most significant aspect of their lives.
In Griggs v. Duke Power, the Supreme Court established the principle that:
Discrimination can occur even if it is overt or unintentional.
Couples that pursue their individual careers and actively support each other's career development are known as:
Dual-career couples
___ covers a wide variety of applications such as web and computer-based training (CBT), and social networks.
E-learning
___ refers to a situation in which workers are enthusiastic and immersed in their work to the degree that it improves the performance of their companies.
Employee engagement
Which of the following is NOT a competitive challenge within the Human Resources Management framework?
Employee rights
Which of the following is NOT a characteristic of organizations that have been successful in engineering change?
Engaging suppliers only after making changes.
The basic steps in developing an effective affirmative action plan include all of the following EXCEPT:
Establishing a quota system and timetable for hiring.
As more steps are generally required when filling positions externally, companies often try to hire within and advertise externally only as a last resort.
F
Correlation (validity) coefficients range from 0.00 to 1.00
F
Developmental purposes for performance appraisal include evaluating training programs and determining promotion candidates.
F
Employee empowerment refers to a situation in which workers are enthusiastic and immersed in their work to the degree that it improves the performance of their companies.
F
Executive-base salaries represent between 10 and 20 percent of total annual compensation.
F
Historically, incentive plans have not been a major element of strategic compensation management.
F
Managers may deflate performance ratings to make themselves look good as managers.
F
No adverse impact exists if members of a protected class represent a significantly smaller percentage of the organization's workforce than the percentage found in the population of the surrounding community.
F
Nonexempt employees are not covered by overtime requirements under the Fair Labor Standards Act.
F
Older workers are generally undependable and operate like free agents.
F
Retirees seldom return to work for their previous employers.
F
Return on investment is the amount of money a company saves by avoiding training programs.
F
Strategic compensation is the term used for all the processes used to determine the market rates to pay employees.
F
Strategic planning is the process of anticipating and providing for the movement of people into, within, and out of an organization.
F
The clinical approach to selection eliminates personal biases and stereotypes.
F
The success of any training effort depends more upon the content of the program than on the teaching skills and personal characteristics of those conducting the training.
F
Under the Americans with Disabilities Act, the purpose of essential functions in a job description is to help match job requirements to organizational goals.
F
Utility refers to measuring one's own training services against the leaders in their industry.
F
Women's networks have had a detrimental effect on the advancement of women.
F
The degree to which carrying out the work activities required by the job results in the individual being given direct and clear information about the effectiveness of his or her performance is known as:
Feedback
Which of the following is NOT a disadvantage of flextime schedules?
Flextime makes it difficult to recruit and retain personnel.
Millennials are also know as:
Generation Y
Identify a benefit of panel interviews.
Higher reliability because of multiple inputs
The capacity of an organization to continuously act and change in pursuit of sustainable competitive advantage in known as:
Organizational capability
____ is a competency of the HR manager earned by developing personal relationships with people both internal and external to the firm demonstrating the values of the firm, standing up for one's own beliefs, and dealing with all parties equitably.
Personal credibility
Which of the following is not prohibited by Title VII of the Civil Rights Act of 1964?
Promoting a white male over a black male on the basis of seniority.
Disparate treatment cases involve:
Purposeful discrimination
When the knowledge, skills, and abilities of a firm's human resources are not equally available to its competitors, these resources are considered to be:
Rare
A ___ analysis is intended to help executives summarize the major facts and forecasts derived from external and internal analyses.
SWOT
There is a correlation between the accuracy and completeness of an advertisement and an organization's recruitment success.
T
Trend analysis refers to the use of statistical techniques to plot a historical trend of a business factor:
T
Under a differential piece rate, employees whose production performance exceeds the standard output receive a higher rate for all their work than the rate paid to those who do not exceed the standard.
T
Under the Fair Labor Standards Act, most of hourly workers involved in interstate commerce are considered nonexempt
T
When employees are paid according to the skills and knowledge they have rather than the specific jobs they perform, they are paid according to competence-based compensation.
T
Which popular method of job analysis was pioneered by the U.S. Air Force?
Task inventory analysis
Which of the following is an internal factor that can influence the rates at which employees are paid?
The employer's ability to pay
Developmental purposes of performance appraisal include all of the following EXCEPT:
Validating selection procedures
If two or more methods yield consistent results, the selection procedure can be described as:
being reliable
Performance of sales people can be affected by all of the following external factors EXCEPT:
changes in the sales volume standard.
The extent to which good performance on a test correlates with high marks on a performance review is an example of:
criterion-related validity
The first step in task analysis is to:
define descriptive terms
Equity theory is also known as:
distributive fairness
Instead of helping job seekers find the right job, ___ concentrate on having employers find the right person for a job.
executive search firms
Elements of the compensation package are said to have ___ when an employee's high performance leads to monetary rewards that are valued.
instrumentality
Training given in one ten-hour period instead of five two hour periods is an example of:
mass learning
A problem with creating team incentive plans is that:
no all team that are created are alike.
A pension plan where contributions are made solely by the employer is referred to as a:
noncontributory plan
Some organizations believe that appraisals are useful:
only for highly effective or ineffective employees
In light of recent court rulings, HR managers suggest that performance evaluations should meet all of the following legal guidelines EXCEPT:
performance evaluation should rarely be tied to compensation decisions.
The main disadvantage of a behaviorally anchored rating scale (BARS) is that it:
required considerable time and effort to develop
Job enrichment is touted as helping employees with:
self-esteem and job satisfaction
Goal setting:
sets a road map for the training program, its objectives, and its learning points
If one inflates the evaluation of people with whom they have something in common, one commits a:
similar-to-me error.
When employees receive a certain rate for each unit produced, they are working under the _____ incentive plan.
straight piecework
Executive base salaries represent between _____ percent of the total annual compensation.
30 and 40
Approximately ____ percent of mothers with school-age children are employed.
70%
According to the Attraction-Selection Attrition (ASA) model, which of the following is NOT a reason for organizational inbreeding to occur?
Appraisal
As companies diversify into new businesses, managers are inevitably faced with a make or ___ decision
Buy
When an employee works eighty hours over nine days and takes one day off every other week, the employee's work schedule is known as a(n):
Compressed workweek
A disability under the Americans with Disabilites Act of 1990 can be defined by all of the following EXCEPT:
Conditions caused due to the demands of the work environment.
if the performance evaluation that salespeople receive are solely based on sales revenue to the exclusion of other important factors, the performance management system suffers from:
Criterion deficiency
Human capital is ___ and ___ be managed the way organizations manage jobs, products, and technologies.
Intangible; cannot
The federal civil service job classification system uses which type of job evaluation system?
Job classification system
As an employee advocate, HR managers:
Listen to employees and represent their needs to management.
According to the job characteristics model, what three psychological states of a jobholder result in motivated, satisfied, and productive employees?
Meaningfulness of the work, responsibility for outcomes, and knowledge of work results
Basic skills training includes all of the following EXCEPT:
Modeling
The process of setting procedures for making decisions about an organization's long-term goals is called:
Strategic planning
A SWOT analysis helps executives summarize the major facts and forecasts derived from external and internal analyses.
T
A cultural audit can be used to examine the attitudes and expectations of employees.
T
A research study has found that managers often hire external candidates rather than promote their current employees because they have a tendency to overvalue unfamiliar candidates and undervalue known ones
T
An organization analysis is an examination of the environment, strategies, and resources a firm faces so as to determine what training it should emphasize.
T
An organization's core values are the strong enduring beliefs and principles that the company uses as a foundation for its decisions.
T
Companies are increasingly rotating non-HR managers into HR positions and vice versa to give them exposure to different areas of the organization.
T
Concurrent validity is determined by comparing the applicant's test scores with the supervisor's performance ratings.
T
Criterion contamination occurs when factors outside an employee's control influence his or her performance.
T
Data obtained from nondirective interviews are difficult to validate
T
Early nondiscrimination laws failed to give enforcement power to the agencies charged with upholding them.
T
Employers are guilty of sexual harassment if they permit their customers to sexually harass their employees
T
Employers refer to the area from which they obtain certain types of workers as the labor market.
T
Family-friendly practices include offering flexible hours, telecommuting, and job sharing.
T
HRM specialists have found that panel interviews lead to higher reliability and shorter decision-making period than one-to-one interviews
T
Job enlargement is the process of adding a greater variety of tasks to a job.
T
Major advantages of piecework systems are that the same wage payment is simple to compute, and an organization can predict labor costs with reasonable accuracy.
T
Often, applicants respond to an advertisement even if they don't meet the job requirements.
T
Organizational goals can impact choice of incentive plans.
T
Organizations accommodate dual-career couples by offering flexible work schedules
T
Reliability refers to the stability or consistency of a standard.
T
Team bonuses may be paid out equally to each team member, in proportion to their base pay, or in proportion to their relative contribution to the team.
T
The Equal Employment Opportunity Commission (EEOC) considers an employee guilty of sexual harassment if the employee knew about harassment activity but failed to take any.
T
The goal of training is to contribute to an organization's overall strategic goals.
T
The selection ratio is the ratio of the number of applicants to be selected to the total number of applicants.
T
A quantitative job evaluation procedure that determines a job's relative value on the basis of quantitative assessments of specific job elements is known as:
the point system