PF Chapter 4
A drawback of paying on credit is having a)additional fees b)more interest on savings c) extra money for emergencies d) delivery charges
A
Disagreements in small claims courts are usually settled by a) judges b) juries c) mediation d)arbitration
A
An advantage of a cooperative is that it a) has a limited number of products b) saves its members money c)offers few customer services d) sells only to its members
B
Better Business Bureaus handle a) class-action lawsuits b)complaints against local merchants c) potentially unsafe products d) standards for chemicals, cosmetics, and medical devices
B
The lowest price is generally the wisest when a) you can afford to buy any of the options b)quantity and quality are basically the same c) you cannot afford to buy the best quality d) prices and quality differ
B
An advantage to direct selling is a) prompt delivery b) easy return policies c) convenience d) swift refunds
C
To find a local dispute resolution program, a person should contact a)the Food and Drug Administration b)the Consumer Safety Commission c) small claims court d) his or her U.S. congressperson
C
A good time to find a bargain on a swimsuit is at a(n) a) after-holiday sale b)"white" sale c)"back-to-school" sale d)mid-season sale
D
Products often purchased using price negotiation are a) shampoos b) swimsuits c)CD players d)automobiles
D
When shopping avoid a) making a list b) store-brand products c) comparing prices d) impulse buying
D
A process in which a conflict between a customer and a business is resolved by an impartial third party whose decision is legally binding
arbitration
A legal action on behalf of all the people who have suffered the same injustice
class-action suit
A nonprofit organization owned and operated by its members for the purpose of saving money in the purchase of certain goods and services.
cooperative
A portion of the total cost of an item that must be paid at the time of purchase
down payment
Dishonest business practices that are meant to deceive, trick, or gain an unfair advantage
fraud
One of a network of community law offices that provides free or low cost assistance in court
legal aid society
The attempt by a neutral third party to resolve a conflict between a customer and a business through discussion and negotiation
mediation
A method of indicating freshness or 'shelf life' of a perishable product
open dating
A partial refund of the price of a product
rebate
The use of a standard unit of measurement to compare the prices of packages that are different sizes
unit pricing
