PL 200
You develop a Power Apps app. Users report that the main form does not display data from other entities or allow them to edit data from other entities. You need to embed information from other entities in the form and allow users to edit the data. Which actions should you perform? 1. Edit data - add a mobile form - add a quick create form - add a sub-grid - add a virtual entity 2. View data - add a reference panel - add a quick view
- add a sub-grid - add a quick view
A company is developing several Power Virtual Agents chatbots. The company manufactures more than 1,000 different products. The chatbots must prompt users to enter or select a product. You need to store the product information so that it can be reused across all chatbots. Where should you store the model data? A. Global variables B. Custom entities C. Topics D. Multiple choice options
B. Custom entities
You create a report by using Power BI Desktop and a Power BI dataset that is connected to Azure SQL Database. Multiple groups of employees will use the report. You need to ensure that each group of employees can see only data that pertains to their group. What should you do? A. Create and assign field security profiles. B. Create and assign Common Data Service security roles. C. Create and assign roles by using row-level security.
C. Create and assign roles by using row-level security
You create a parent entity and a child entity. The parent entity has a 1:N relationship with the child entity. You need to ensure that when the owner changes on the parent record that all child records are assigned to the new owner. You need to configure the relationship behavior type. What should you use? A. Referential B. Referential, Restrict Delete C. Parental D. Restrict
C. Parental
You are designing a Power Virtual Agents chatbot. The chatbot must be able to maintain customer information if the conversation topic changes during a dialog. You need to configure variables to store customer name and email address. Which type of variable should you create? A. session B. slot C. bot D. topic
C. bot
A company uses Microsoft Teams. You plan to create a Power Apps app for Microsoft Teams. You need to determine the environment that will used by the app. Which environment will the app use? A. An existing Dataverse environment that you select. B. An existing Dataverse for Teams environment that you select. C. A Dataverse environment that is automatically created for the team. D. A Dataverse for Teams environment that is automatically created for the team.
D. A Dataverse for Teams environment that is automatically created for the team.
Case study: You need to embed the business card solution in the check-in app. What should you use? A. Input control B. Custom component C. Button control D. AI Builder component
D. AI Builder component
A company has a custom website. You need to embed a Power Virtual Agents chatbot into the website. What should you use? A. Webpage URL B. Form ID C. Bot ID D. Custom web channel
D. Custom web channel
Case study: You need to design and create the solution for gathering contact information from guests for marketing purposes. What should you use? 1. extract business card data - AI builder - common data service - power virtual agents - power automate 2. implement the contact gathering solution - create a new entity extraction component - integrate the solution with Azure cognitive services - use a prebuilt AI model
1. AI builder 2. use a prebuilt AI model
You are a Dynamics 365 Customer Service administrator. You need to configure the following automation for the sales team: - send an email when the status changes on an opportunity - text the sales manager when an opportunity is created Create a Wunderlist task when an Opportunity is open for 30 days. Which tool should you use for each requirement? 1. Email when the status changes - Dynamics 365 workflow - Microsoft flow - business process flow 2. Text when the opportunity is created - Dynamics 365 workflow - Microsoft flow - business process flow 3. Cerate a Wunderlist task - Dynamics 365 workflow - Microsoft flow - business process flow
1. Dynamics 365 workflow 2. Microsoft flow 3. Microsoft flow
You are designing an app for a bank. You must create entities for the app and configure relationships between entities: - LoanApplicant: This entity represents a person who is applying for a loan. The entity must contain an attribute named Email. This attribute must provide look-up for the name of the applicant. - Loan: This entity represents a loan application. Loan applicants may apply for one loan per application. Loan applicants may have more than one active application. - Property: This entity represents the property that the applicant intends to purchase. Which relationship types should you use? Requirement: 1. The email attribute of the Loan Applicant entity must provide a look-up to the contact name and email. 2. Loan applicants can apply for one type of loan per application. Applicants can have more than one application. 3. Loans must be applied for a single property. Relationship types: - 1:N - N:N - N:1
1. N:1 2. N:N 3. N:1
You need to recommend a role for users to perform several required tasks. The solution must use the principle of least privilege. Which roles should you recommend? Function: 1. Create new users 2. Assign roles to users 3. Perform backups for an instance Roles: - Office 365 global administrator - Office 365 service administrator - Dynamics 365 service administrator - Dynamics 365 system administrator
1. Office 365 global administrator 2. Dynamics 365 system administrator 3. Dynamics 365 service administrator
You configure an alert in Power BI. You need to alert users when the value of a tile exceeds a threshold. 1. Where should you configure the Power BI alert so that it triggers the process? - Power BI - Common Data Service - Power Automate - Power BI admin portal 2. Who can see alerts configured for Power BI? - the person who created the alert - the dashboard owner and the person who created the alert - everyone who has access to the dashboard - everyone who has access to the Power BI instance
1. Power BI 2. the person who created the alert
A company deploys several model-driven apps. The company uses shared devices in their warehouse. The devices are always powered on. Users log on to the devices and then launch the apps to perform actions. Unauthorized users recently uploaded several files after another user failed to log out of a device. The company needs to prevent these incidents from occurring in the future. You need to configure the solution to prevent the reported security incidents. What should you do? 1. Prevent unauthorized access to devices. - set an inactivity limit in the user's group policy - set a timeout in the Power Platform admin center - configure access controls in Azure Activity Directory - configure a Power Automate flow to poll for user inactivity on the devices 2. Prevent users from uploading a specific type of file. - enter the restricted file types in the SharePoint admin center - enter the allowed file types in the Power Platform admin center - enter the restricted file types in the Power Platform admin center
1. Set a timeout in the Power Platform admin center 2. Enter the restricted file types in the Power Platform admin center
You are developing an app. You must trigger a mobile notification whenever a specific hashtag is posted from Twitter. The notification will send email to the company's social media teams distribution list. You need to create a connection to the Twitter service and build a solution. Which four actions should you perform in sequence? Actions: - create an action to search for the new posts with the hashtag - select the Twitter connector and use the user credentials for the connection - sign in to the business platform admin center and create a new project and connection set - create a trigger to send an email notification - select the Twitter connector, generate the authentication key from the service, and use the key for the connection - create an action to send an email notification - create a trigger to search for the new posts with the hashtag - sign in to Power Automate and create a new blank flow
1. Sign in to Power Automate and create a new blank flow 2. Select the Twitter connector and use the user credentials 3. Create a trigger to search for the new posts with the hashtag 4. Create an action to send an email notification
You are designing a desktop user interface (UI) flow. The UI flow automates legacy software. You need to prepare data for transfer to Microsoft SharePoint list. Which four actions should you perform in sequence? - select information to pass to the SharePoint list - copy and paste the text in the output definition window - on the Outputs menu of the UI flow, choose Select text on screen - enter a name and description for the output - start recording the UI flow - stop the recording and save the flow
1. Start recording the UI flow 2. On the Outputs menu of the UI flow, choose Select text on screen 3. select information to pass to the SharePoint list 4. Enter a name and description for the output
A company has a canvas app that includes the following screens: Screen1 and Screen2. The OnVisible property for Screen1 contains the following expression.Set(AgeGroups, ["1-25", "26-54", "55+"]) For each of the following statements, select Yes if the statement is true. Otherwise, select No. 1. AgeGroups can be accessed from Screen1 and Screen2 2. AgeGroups is a collection 3. You can use the Update function to change values in AgeGroups
1. Yes 2. No 3. No
You need to create a system chart for the Account entity. The chart must display a count of accounts grouped by owner and then display the accounts by Address 1: State/Province for each owner. You begin to configure chart options as shown in the image below. How should you complete the configuration? 1. Legend entries (series): select field - account - address 1: state/province - owner 2. Legend entries (series): aggregate - avg - count: all - sum 3. Horizontal (category) axis labels: select fields - First grouping field - account - address 1: state/province - owner 4. Horizontal (category) axis labels: select fields - Second grouping field - account - address 1: state/province - owner
1. account 2. count: all 3. owner 4. address 1: state/province
You have a business process flow. You need to update the business process flow while minimizing administrative and maintenance efforts. What should you implement? 1. Allow users to navigate to the previous stage only from specific stages. 2. Create checklist records in specific stages on demand. Features: - action step - classic workflow - Power Automate flow
1. action step 2. action step
You must create a form for team members to use. The form must provide the ability to: - lock a field on a form - trigger business logic based on a field value - use existing business information to enhance data entry You need to implement business rule components to create the form. Which components should you use? 1. Lock a form field 2. Trigger business logic based on a field value 3. Leverage existing business information to enhance data entry Components: - actions - conditions - recommendation
1. actions 2. conditions 3. recommendation
A company's sales staff wants a simplified way to manage their opportunities in Dynamics 365 Sales without adding custom code. You need to provide a solution for each requirement. Which solutions should you provide? 1. Drag and drop opportunities to change the stage. - add a Kanban control - add a Timeline control - add an Editable Grid control - add a Calendar control 2. Show each salesperson their opportunities in Calendar and Kanban view - add both controls to a custom view - add both controls to the My Opportunities view - add one control to All Opportunities and a custom view - add one control to My Opportunities and a custom view 3. Show each salesperson the number of open opportunities by stage in a standard view - use the List view - use the Timeline control - use the Kanban control - use the chart pane on the view
1. add a Kanban control 2. add both controls to the My Opportunities view 3. Use the List view
You create a new app. You need to create the site map for the app. Which three actions should you perform in sequence? - add a view - add a group - add an area - add a subarea
1. add an area 2. add a group 3. add a subarea
You are examining several processes to determine if you can automate the processes by using Power Automate. The processes must run without human intervention when possible. You need to determine which flow type should be used for each process. Which flow type should you use? 1. Employees enter leave requests into a web page. Use web automation to collect data from the web browser and send the information to a supervisor can approve or reject the leave request. 2. Read data from a text file and populate the data into a third-party desktop application by using saved credentials
1. attended desktop flow 2. unattended desktop flow
You are implementing a model-driven app to support a new line of business. There are several places where automated business logic must be applied. You need to determine how to apply the business logic. Which method should you use? 1. Make a field read only until a predetermined value is exceeded. 2. Automatically send an email when a record's status is changed to deactivated. 3. Use the previous value of a field when the value is automatically updated as part of the Methods: - business rule - real-time workflow - Power Automate instant flow
1. business rule 2. real-time workflow 3. real-time workflow
Case study: You need to design the guest check-in solution. Which technologies should you use? 1. develop the base check-in solution - Xamarin app - power apps portal - model-driven app - canvas app 2. access the check-in solution on the check-in devices - traditional desktop application - web browser - power apps mobile app - Dynamics 365 for phones and tablets
1. canvas app 2. Power Apps mobile app
A customer has a support website that includes FAQ pages, knowledge articles, and support content. You plan to leverage an existing Power Virtual Agents bot to enhance and streamline existing support functionality for the existing support portal. You need to create topics from existing website content. The process must minimize human errors during topic creation. Which three actions should you perform in sequence? - capture suggested topics. - identify the pre-filled trigger phases. - hover over the topic and select the Automate icon. - add selected topics to the chatbot. - enabled the topics.
1. capture suggested topics 2. add selected topics to the chatbot 3. enable the topics
You are creating a Power Platform solution. You need to help end users understand which actions to take next and ensure that user interaction occurs in manageable steps. Which actions should you perform? 1. Guide the users with actions to take. - configure views and charts - configure business process flows - configure workflows 2. Ensure user interaction in manageable steps. - configure the timeline on the form - configure each stage with the actions that needs to be completed - configure insights
1. configure business process flows 2. configure each stage with the actions that needs to be completed
You create workflows to automate business processes. You need to create a workflow that automatically sends emails based on a mail merge template. The workflow must contain the following configurations: ✑ Run immediately. ✑ Validate when a condition is met. ✑ Perform an action when a condition is met. Workflow Requirement: 1. Run immediately - approve the workflow. - configure the workflow to run now. - configure child workflow to run now. 2. Validate when a condition is met - publish workflow. - subject contains data. - trigger when a Power Automate button is pressed. 3. Perform an action when a condition is met - send an email. - view chart. - update a security role.
1. configure the workflow to run now 2. subject contains data 3. send an email
Case study: You need to embed the FAQ bot into the communication solution. Which actions should you perform? 1. add the new FAQ solution to the communication solution for the first time - import an existing app - create a new app - import a new page - import bot 2. configure the FAQ solution in Microsoft Teams - configure the FAQ bot - import a chatbot - create a new chatbot
1. create a new app 2. import a chatbot or configure the FAQ bot (user)
Case Study: You need to design the resort portal's email registration process. Which solutions should you use? 1. Implement the invitation code redemption process. - auto-populate the invitation code field on the sign-in screen form the email link - embed the invitation code in the email link URL - send the customer their username and temporary password in the email link 2. Validate the user's email - two-factor authentication - Azure active directory authentication - social provider sign-in - invitation code sign-up
1. embed the invitation code in the email link URL 2. invitation code sign-up
You are designing a chatbot for a sports outlet. You need to complete the chatbot. Which features should you use? 1. Enable the chatbot to relate to a real-world object or topic in a dialog 2. Define the path and triggers for a chatbot conversation 3. Implement conditional logic to dynamically route a conversation across different paths Features: - topics - entities - variables - flows
1. entities 2. topics 3. variables
A company plans to implement AI Builder to add intelligence to several business processes. Each business process uses different sources and produces different outputs. You need to determine which AI Builder model types to use. Which model types should you use? 1. Identify a person's age in a paragraph when written using the pattern twenty years old. - entity extraction - text recognition - key phrase 2. Identify items and prices from an invoice. - form processing - text recognition - object detection
1. entity extraction 2. form processing
A company creates a Power Virtual Agents chatbot. You need to determine when live agents are engaged to provide support. Which metrics should you use? 1. Determine which topics are transferred to live agents most often. 2. Determine the number of chats per day that are transferred to live agents. Metrics: - engagement over time - session outcomes over time - escalation rate drivers - escalation rate
1. escalation rate drivers 2. session outcomes over time
You have a business process flow (BPF) that interacts with the Account entity. You modify the BPF and add a new stage at the beginning. You need to identify the impact of the new version on the existing account records. What is the outcome in each scenario? 1. What happens to existing accounts? - existing accounts show the old BPF - existing accounts show the new BPF - existing accounts only show the new stage 2. What happens to new accounts? - no BPF is linked to a new account - the new BPF shows only the new stage for a new account - the new BPF is showing in a new account
1. existing accounts show the new BPF 2. the new BPF is showing in a new account
You are a Dynamics 365 Customer Service developer. A salesperson creates a chart. You need to ensure that the chart is available to all users on the team. Which two actions should the salesperson perform? Actions: - Share the chart with the team - Assign the chart to each person on the team - Export the user chart to Microsoft Power BI. Import it as a Power BI visualization - Export the user chart for import as a user chart - Export the user chart for import as a system chart
1. export the user chart for import as a user chart 2. share the chart with the team
Case Study: You need to design the FAQ solution to handle unknown responses. Which component should you use? 1. Handle an unknown question from a guest in a conversation. - escalate - fallback topic - failure path 2. Redirect a guest with an unknown question to a live staff member. - power apps - power virtual agents web application - Microsoft Teams - Omnichannel for Dynamics 365 Customer Service
1. fallback topic (user) or escalate (given) 2. Omnichannel for Dynamics 365 Customer Service
You plan to automate several different processes by using Power Automate. Each process has unique characteristics. You need to recommend components for each process. Which components should you recommend? 1. Access data from an internally created web application with basic REST API functionality as part of a nightly batch job. 2. Access data from a public web site with no API functionality for emails processed through unmonitored queue Components: - attended UI flow - unattended UI flow - flow that uses a custom connector - flow that uses a prebuilt connector
1. flow that uses a custom connector 2. unattended UI flow
You are a Dynamics 365 Customer Services administrator. You have a Production instance and Sandbox instance. Users record Production instance data in the Sandbox instance. You need to ensure that the users only record data in the Production instance. Which security function needs to be edited to prevent access to the Sandbox? 1. Microsoft 365 admin center - roles - groups - licenses - access rights 2. Dynamics 365 Sandbox instance - roles - groups - access rights
1. groups 2. roles
You have a model-driven app. You create five Microsoft Excel templates for analyzing customer data. Four of the templates must be available to all users. The remaining template must be available only to you. You configure the appropriate security roles for users. You need to determine how to upload the Excel templates. Which method should you use? 1. Available to everyone - in the settings menu, select document templates - in the view for email records, select excel templates - in the settings menu, select email templates 2. available only to yourself - in the settings menu, select document templates - in the view for email records, select excel templates - in the settings menu, select email templates
1. in the settings menu, select document templates 2. in the view for email records, select excel templates
Case Study: A guest asks about the start time of a specific scheduled event and wants to know what the snow conditions will be like during their stay. You need to determine how to design the chat solution to answer those questions. What should you do? 1. Identify and reference the company event a guest mentions - load the response into variable - use smart matching to load an entity into a topic - load the extracted topic into a variable 2. identify attributes for snow conditions - create a custom entity - create a new topic - create a new variable - create an escalation
1. load the response into a variable (user) or load the extracted topic into a variable (given) 2. create a custom entity
You create an app to manage customer service cases. Cases entered in forms require different types of data to be stored in different types of fields. You need to create forms for each of the following case types: - case type A: a new case form that includes a timeline - case type B: a new case form that includes a business process flow - case type C: a new case form that can display case data on an interactive dashboard - case type D: a new mobile-friendly case form that requires minimal fields for record creation - case type E: a new mobile-friendly case form that displays the subject, case title, and status fields from a parent case Which form types should you create? 1. Case type A 2. Case type B 3. Case type C 4. Case type D 5. Case type E Form types: - quick create - main - quick view - card
1. main 2. main 3. card 4. quick create 5. quick view
You are designing a canvas app that connects to Common Data Service. You need to configure the app to meet the requirements and ensure that the canvas app is available offline. What should you implement? 1. Pass values from the current screen when moving to another screen. - navigate - back - MovePrevious 2. Display data to a user when the app is offline. - LoadData - LoadDataOffline - ShowDataOffline
1. navigate 2. LoadData
You need to ensure that there are no leads for a customer before you create a new opportunity for the customer. How can you use duplicate detection rules to achieve this goal? 1. Base record type - lead - account - opportunity 2. base record field - topic - account - originating lead
1. opportunity 2. account
You create a report by using Power BI Desktop and publish the report to the Power BI service. You enable Power BI visualization embedding in a model-driven app. You need to configure the model-driven app to display a Power BI tile. Which three actions should you perform in sequence? - pin the Power BI report to a new dashboard in the Power BI service - create a personal dashboard in the model-driven app - share the dashboard with the appropriate user in the app - add a Power BI title to the dashboard and select the Power BI dashboard in the app - ensure the dashboard is available to the appropriate security roles
1. pin the Power BI report to a new dashboard in the Power BI service 2. create a personal dashboard in the model-driven app 3. add a Power BI title to the dashboard and select the Power BI dashboard in the app
Case Study: You need to embed the check-in solution into the communication solution. 1. What must you use to embed the check-in solution? - visual studio - power apps web studio - AI builder - common data service 2. Where must the check-in solution be available within the communication solution? - chat section of the solution - Microsoft 365 Apps selection grid - in an embedded webpage - in a tab
1. power apps web studio 2. in a tab
You are designing a Power Virtual Agents chatbot for a store. You need to teach the chatbot to acknowledge the store's product categories and the variations within specific categories. You need to create custom entities to provide the chatbot with the knowledge of the product categories. Which features should you use? 1. Analyze misspellings, grammar variations, and semantic variations. - slot filling - synonyms - smart matching - topics - fuzzy matching 2. Make the bot smarter by expanding the matching logic. - slot filling - synonyms - topics 3. Extract a category selected by a user during a conversation into a variable for later use. - slot filling - synonyms - smart matching - topics
1. smart matching 2. synonyms 3. slot filling
You create workflows to automate business processes. You need to configure a workflow to meet the following requirements: - be triggered when a condition is met. - run immediately. - perform an action when a condition is met. You need to create a workflow that automatically sends emails based on a mail merge template. 1. Be triggered when a condition is met - publish workflow - subject contains data - trigger when a Power Automate button is pressed 2. Run immediately - approve the workflow - configure the workflow to run now - configure child workflow to run now 3. Perform an action when a condition is met - send an email - view chart - update a security role
1. subject contains data 2. configure the workflow to run now 3. send an email
You create a Power Platform help Desk solution. You need to create a dashboard that displays information on help desk cases that are handled each week. Which dashboard components should you use? 1. Add a tag chart by using opened cases - system chart - personal dashboard - area chart 2. Add a stacked column chart shared with your team - system chart - personal dashboard - area chart 3. Add a Microsoft Power BI visualization - system chart - personal dashboard - area chart 4. Add a chart from a view that a user creates - system chart - personal dashboard - area chart 5. Add a doughnut chart that shows cases by owner - system chart - personal dashboard - area chart
1. system chart 2. Personal dashboard 3. personal dashboard 4. personal dashboard 5. system chart
The owner of a company needs to know who signs into the system. You need to ensure that the owner can view the user audit logs. Where does each action need to be performed? 1. Activate user auditing - system settings - personal settings - customize the system - Microsoft 365 Compliance 2. View the user audit logs - advanced find - individual record - user summary report - Microsoft 365 compliance
1. system settings 2. Microsoft 365 compliance
A company uses Common Data Service to manage account and contact information. The company plans to use the AI Builder model to make key business decisions. You need to integrate prebuilt AI Builder models with Power Automate flows. Which models should you use? 1. Extract key phrases from a PDF document. - text recognition model - key phrase extraction model - text recognition model and key phrase extraction model 2. Determine the likelihood that customers will purchase additional products. - sentimental analysis model - category classification model - entity extraction model - prediction model
1. text recognition model 2. sentimental analysis model
You are a Dynamics 365 Customer Service administrator. A user must be able to view system posts and activities in a dashboard. You need to create the dashboard for the user. Which components should you use? Requirement: 1. Display system posts - timeline - organization insights - iFrame - relationship insights 2. Display activities - lists - social insights - organization insights - relationship insights
1. timeline 2. lists
A company uses Common Data Service to store sales data. For the past few quarters, the company has experienced a decrease in sales revenue. The company wants to improve sales forecasting. The company plans to use AI Builder to implement the solution. You select fields that will be used for prediction. Which three actions should you perform in sequence? - export data from Common Data Service into Microsoft Excel - train the category classification AI model by using Common Data Service data - train the AI model by using data exported to Microsoft Excel - publish the AI model - use the model with Power Apps - import the AI model analysis into Common Data Service - train the prediction AI model by using Common Data Service
1. train the prediction AI model by using Common Data Service data 2. publish the AI model 3. use the model with Power Apps
You create a new Power Virtual Agents chatbot for an organization. Testing and production deployment of the chatbot are not complete. You need to ensure that appropriate users can access the chatbot. Which methods should you use? 1. Test the chatbot with unlicensed internal users - use the demo website. - share the chatbot to each user individually. - share the chatbot to a security group containing all users. 2. Allow other licensed internal users to edit the chatbot - share the chatbot to each user individually. - share the chatbot a security group containing all users. - deploy the chatbot to Microsoft Teams in your tenant. 3. Deploy the chatbot to production for public consumption - embed the chatbot code in an IFrame on your company's public website. - deploy the chatbot to Microsoft Teams in your tenant - deploy the chatbot to AppSource
1. use the demo website 2. share the chatbot a security group containing all users 3. embed the chatbot code in an IFrame on your company's public website
You have a canvas app that contains the following text input fields: Id, FirstName, LastName. The app also has a button named Button1. The OnSelect property for Button1 contains the following expression: Collect(People,(Id:Id.Text, FirstName:FirstName.Text, LastName:LastName.Text)) For each of the following statements, select Yes if the statement is true. Otherwise, select No. 1. The people is automatically created if it does not already exist. 2. When Button1 is pressed, if a record with the current value of Id. Text already exists in the People collection, the values for FirstName and LastName are updated. 3. If you update the record in the Collection function to include the value from a new field named Age, it will result in an error.
1. yes 2. no 3. no
You implement an editable grid for the Account entity. The business team provides the following list of features that they would like you to implement: - group by or sort columns in the current view - configure a business rule to show an error message - edit values in calculated fields - edit the address composite field - use the editable grid on mobile phones Which actions can you perform? 1. group by or sort columns in the current view - yes - no 2. configure a business rule to show an error message - yes - no 3. edit values in calculated fields - yes - no 4. edit the address composite field - yes - no 5. use the editable grid on mobile phones - yes - no
1. yes 2. yes 3. no 4. no 5. no
You have two Power Platform environments. Users in one environment must not be able to see the other environment. You need to grant salespeople access to the sales company environment. What should you do? A. Add salespeople to an Office 365 security group. B. Add salespeople to a security role. C. Set privileges. D. Set app security.
A. Add salespeople to an Office 365 security group
The sales manager receives a list of leads from a partner company monthly. The field names that are provided do not match the fields in Microsoft Dataverse tables. A data map does not exist. You need to import the leads without changing the data from the partner company. What should you do? A. Create a data map on the first import by using the Import Data wizard. B. Add a template for Import Data. C. Use Import Field Translations. D. Create a data map in Data Management.
A. Create a data map on the first import by using the Import Data wizard.
Case Study: You need to add controls to the check-in solution for the health and wellness questions. Which form control should you use? A. Drop down B. Check box C. Text input
A. Drop down (user) or check box (given)
You plan to implement Microsoft Dataverse. You must track changes for two columns in the Account table. You must maintain a historical log of changes for the two columns and track only what is necessary. You configure the appropriate organization settings. You need to configure the system to track changes for the two columns. Which two actions should you perform? A. Enable auditing for the Account table. B. Enable auditing for the two specific columns. C. Enable change tracking for the Account table. D. Enable change tracking for the two specific columns.
A. Enable auditing for the Account table B. Enable auditing for the two specific columns
You are creating a new business process flow to qualify leads. You create an action. The action is not available inside the Action Step. You need to make the action available to the Action Step. Which two steps must you perform? A. Ensure that the entity for the action matches the corresponding entity for the business process flow stage. B. Add at least one step to the action. C. Select Run as an on-demand process. D. Activate the action.
A. Ensure that the entity for the action matches the corresponding entity for the business process flow stage. D. Activate the action.
Your organization does not permit the use of custom code for solutions. You need to create a view that can be viewed by all users in an organization. Where should you create the view? A. List view of the entity B. Microsoft Visual Studio C. Templates area D. Maker portal
A. List view of the entity
You manage the Dynamics 365 Customer Service environment for an organization. Microsoft SharePoint will not be deployed in the environment for a year. You need to integrate Microsoft Office 365 solutions with the Dynamics 365 instance to help the sales team with internal collaboration efforts. Which three solutions can you currently implement? A. Microsoft Skype for Business B. Microsoft Exchange Online C. Microsoft OneNote D. Microsoft Yammer E. Microsoft OneDrive for Business
A. Microsoft Skype for Business B. Microsoft Exchange Online D. Microsoft Yammer
You plan to create user interface (UI) flows to automate several web-based business processes that you currently perform manually. You need to ensure that users can create and run web UI flows. Which three components must you install and configure on user's devices? A. Power Automate Desktop B. Latest version of Microsoft Edge C. On-premises data gateway D. Selenium IDE E. Latest version of Mozilla Firefox
A. Power Automate Desktop B. Latest version of Microsoft Edge D. Selenium IDE
A company uses Common Data Service to manage prospects. The company has a business process flow named BPFA that is associated with the Prospect entity to streamline the prospect management process. You add a field named Category to the Prospect entity. You create additional business process flows. You apply the business process flows to Prospect records based on the selected category. Users can switch to any other newly configured business process flows but must not use BPFA. You need to configure the solution. What are two possible ways to achieve this goal? A. Remove all of the privileges for BPFA. B. Use a business rule to prevent users from switching to BPFA. C. Deactivate BPFA. D. Change the display order of the business process flows to move BPFA to the bottom of the list.
A. Remove all of the privileges for BPFA C. Deactivate BPFA
You are a Dynamics 365 Customer Service developer. A salesperson creates a chart. You need to ensure that the chart is available to all users on the team. What should you do? A. Share the chart with the team. B. Assign the chart to each person on the team. C. Export the user chart to Power BI. Import the chart as a Power BI visualization. D. Export the user chart for import as a user chart.
A. Share the chart with the team.
You are developing a canvas app. You need to apply business rules to the app without writing code. Which three actions can you use? A. Validate data and show error messages. B. Enable or disable fields. C. Set field requirement levels. D. Set field values. E. Show or hide fields
A. Validate data and show error messages C. Set field requirement levels D. Set field values
The sales team at a software company wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage. The company does not have any Office 365 application integrations enabled. You need to recommend a storage solution that keeps storage costs low. Solution: Enable server-based SharePoint integration. Does this meet the goal? A. Yes B. No
A. Yes
You are creating Power Virtual Agents chatbot that captures demographic information about customers. The chatbot must determine the group a customer belongs to based on their age. The age groups are: ✑ 0 - 17 ✑ 18 - 25 ✑ 26 - 35 ✑ 36 - 55 ✑ 55 - 100 You need to configure the chatbot to ask a question that can be used to determine the correct age group. Solution: Create a custom Age group entity and synonyms for each individual age in the corresponding item. Use Age group for Identify in the question. Does this meet the goal? A. Yes B. No
A. Yes
You must create a new entity to support a new feature for an app. Records for the entity must be associated with a business unit and specify security roles for the business unit. You need to configure entity ownership. Which entity ownership type should you use? A. user or team owned B. organization-owned C. none D. business-owned
A. user or team owned
On a Contact record, a user creates a Note record that contains the word running. One week later, the user reports that they cannot find the Contact record associated with the Note record. You need to find the Note record. Solution: Use Relevance Search to search for the word run. Does the solution meet the goal? A. yes B. no
A. yes
You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in the app by using the following sign in name: [email protected]. After marriage, Elisabeth changes her legal name to Elisabeth Mueller. You need to update the sign in name for the user without losing any application history. Solution: Ask the Microsoft 365 administrator to sign in the admin portal and change the username. Does this solution meet the goal? A. yes. B. no
A. yes
You are creating a Power Virtual Agents chatbot that uses multiple topics. Each user interaction can reference more than one topic. You need to be able to capture a value in an initial topic and use it in subsequent topics. Which type of variable should you create? A. Context B. Bot C. Topic
B. Bot
You configure and test a user interface (UI) flow. You plan to run the flow as a scheduled flow. The UI flow must run on a Windows 10 device. As part of process automation, the UI flow must sign into the Windows 10 device with the credentials for a user account named User1. You need to ensure that the flow runs during non-peak hours and requires no physical user intervention. What should you do? A. Ensure that the User1 account has an active user session on the device. B. Ensure that all user sessions are signed out. C. Ensure that there are no active user sessions on the device. D. Ensure that all user sessions are signed out except for locked user sessions.
B. Ensure that all user sessions are signed out.
Your organization does not permit the use of custom code for solutions. You need to create a view that can be viewed by all users in an organization. Where should you create the view? A. Advanced Find B. Entities component of a solution C. Microsoft Virtual Studio D. Templates area
B. Entities component of a solution
You are creating a business rule to implement new business logic. You must apply the business logic to a canvas app that has a single screen named Screen1. You need to configure the scope for the business rule. Which scope should you use? A. Screen1 B. Entity C. All Forms D. Global
B. Entity
You use Power BI Desktop to configure Power BI reports. You need to create a canvas app that displays user account information and include the app in a Power BI report. Which three actions should you perform? A. From the Power Apps Insert menu, add a Power BI tile B. From the Power BI Desktop menu, insert a Power Apps visual and include the required fields in the Power Apps data C. Publish the report to the Power BI service D. Connect to Common Data Service from Power BI Desktop
B. From the Power BI Desktop menu, insert a Power Apps visual and include the required fields in the Power Apps data C. Publish the report to the Power BI service D. Connect to Common Data Service from Power BI Desktop
You create an app for the sales team at a company. Members of the sales team cannot access the app. You need to ensure that sales team members can access the app. Where should you configure app permissions? A. Dynamics administration center B. Manage Roles C. Security Roles
B. Manage roles
Case Study: You need to design the resort portal to meet the business requirements. Which data source should you use? A. Common Data Service B. Microsoft Excel C. Azure SQL Database D. SQL Server
B. Microsoft Excel (given) might be A. common data service (user)
The sales team at a software company wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage. The company does not have any Office 365 application integrations enabled. You need to recommend a storage solution that keeps storage costs low. Solution: Enable Outlook integration. Does the solution meet the goal? A. Yes B. No
B. No
The sales team at a software company wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage. The company does not have any Office 365 application integrations enabled. You need to recommend a storage solution that keeps storage costs low. Solution: Enable OneDrive for Business. Does this meet the goal? A. Yes B. No
B. No
The sales team at a software company wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage. The company does not have any Office 365 application integrations enabled. You need to recommend a storage solution that keeps storage costs low. Solution: Enable OneNote integration. Does this meet the goal? A. Yes B. No
B. No
You are creating Power Virtual Agents chatbot that captures demographic information about customers. The chatbot must determine the group a customer belongs to based on their age. The age groups are: ✑ 0 - 17 ✑ 18 - 25 ✑ 26 - 35 ✑ 36 - 55 ✑ 55 - 100 You need to configure the chatbot to ask a question that can be used to determine the correct age group. Solution: Use age for Identify in the question and then add branches for each group that use conditional logic. Does the solution meet the goal? A. Yes B. No
B. No
You are creating Power Virtual Agents chatbot that captures demographic information about customers. The chatbot must determine the group a customer belongs to based on their age. The age groups are: ✑ 0 - 17 ✑ 18 - 25 ✑ 26 - 35 ✑ 36 - 55 ✑ 55 - 100 You need to configure the chatbot to ask a question that can be used to determine the correct age group. Solution: Use Date and time for Identify in the question and then add branches that use conditional logic to determine the age group. Does this meet the goal? A. Yes B. No
B. No
You are creating Power Virtual Agents chatbot that captures demographic information about customers. The chatbot must determine the group a customer belongs to based on their age. The age groups are: ✑ 0 - 17 ✑ 18 - 25 ✑ 26 - 35 ✑ 36 - 55 ✑ 55 - 100 You need to configure the chatbot to ask a question that can be used to determine the correct age group. Solution: Use multiple choice options for Identify in the question and create options that represent each of the age groups. Does this meet the goal? A. Yes B. No
B. No
You are creating a canvas app. A user will click a button on each screen of a Power Apps app to proceed to the next screen. You need to implement the action which selects the next screen that the user sees. Which event should you handle? A. ScreenTransition B. OnSelect C. OnLoad D. OnCheck
B. OnSelect
You are using Power BI to build a dashboard for a company. You must make the dashboard available to a specific set of users, including employees and five external users. The number of employees that require access to the dashboard varies, but is usually less than 100. Employees and external users must not be permitted to share the dashboard with other users. You need to share the dashboard with the employees and external users. Which three actions should you perform? A. Create a dynamic distribution list. Add all users to the distribution list and use the list to share the dashboard. B. Sign into the Power BI service. Open the dashboard and select Share. C. Enter the individual email address of internal and external users. D. Sign into Power BI Desktop. Open the dashboard and select Share. E. Clear the Allow recipients to share your dashboard (or report) option. F. Create a distribution list. Add all users to the distribution list and use the list to share the dashboard.
B. Sign into the Power BI service. Open the dashboard and select Share. C. Enter the individual email address of internal and external users. E. Clear the Allow recipients to share your dashboard (or report) option.
You have a form that displays a custom field from an entity. A customer wants to restrict users from filtering on the custom field. You need to prevent users from filtering the field in Advanced Find. What should you modify? A. Fields in the Edit Filter Criteria option of the Quick Find view B. a searchable field on the Field Properties form C. Fields in the Add Find Columns option of the Quick Find view
B. a searchable field on the Field Properties form
On a Contact record, a user creates a Note record that contains the word running. One week later, the user reports that they cannot find the Contact record associated with the Note record. You need to find the Note record. Solution: Use Categorized Search to search for the word run. Does the solution meet the goal? A. yes B. no
B. no
On a Contact record, a user creates a Note record that contains the word running. One week later, the user reports that they cannot find the Contact record associated with the Note record. You need to find the Note record. Solution: Use Quick Find search on the Notes list to search for the word run. Does the solution meet the goal? A. yes B. no
B. no
You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in the app by using the following sign in name: [email protected]. After marriage, Elisabeth changes her legal name to Elisabeth Mueller. You need to update the sign in name for the user without losing any application history. Solution: Change Elisabeth's username in the user record for the app. Does this solution meet the goal? A. yes. B. no
B. no
You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in the app by using the following sign in name: [email protected]. After marriage, Elisabeth changes her legal name to Elisabeth Mueller. You need to update the sign in name for the user without losing any application history. Solution: Delete the user account in the Power Platform admin portal and recreate the account by using the new name. Does this solution meet the goal? A. yes. B. no
B. no
You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using the following sign in name: [email protected]. After marriage, Elisabeth changes her legal name to Elisabeth Mueller. You need to update the sign in name for the user without losing any application history. Solution: From Dynamics 365 Settings, select Email Configuration. In the active mailbox for the user, update the name. Does the solution meet the goal? A. yes B. no
B. no
You create and publish a Power BI report that contains an embedded canvas app. The report will be used by multiple people. The canvas app has an issue that must be corrected. You update the canvas app. You need to ensure that the updated canvas app is available in the published Power BI report. What should you do? A. Manually refresh the data source on the published Power BI report B. Publish the canvas app C. Publish the Power BI report from Power BI Desktop and reshare to any users D. Publish the Power BI report from Power BI Desktop
B. publish the canvas app
You manage Power Platform apps for a company. You need to hide the Flows button on the user interface. Which configuration setting should you change? A. the SiteMap B. the Customizations section of System Settings C. the Entity component of the default solution D. the Buttons tab of Flow
B. the Customizations section of System Settings
You create a Power Apps portal to provide training and documentation for students. Students create a profile on the portal and then select and pay for courses. You plan to add free courses to the training portfolio. Free courses must be automatically available to all students after they sign in. You need to assign default permissions to students. What should you do? A. Create a Students web role and set the Authenticated Users Role option to true. Assign the web role to each registered user. B. Create an entity for managing free courses. Create entity permission records to provide access to entity records for free courses and assign the entity permissions to users when they register on the portal for the first time. C. Create an entity for managing free courses. Create a Students web role and set the Authenticated Users role option to true. Create appropriate entity permissions to access the free course entity records and assign the entity permissions to the web role.
C. Create an entity for managing free courses. Create a Students web role and set the Authenticated Users role option to true. Create appropriate entity permissions to access the free course entity records and assign the entity permissions to the web role.
Case Study: You need to design the resort portal's email registration process. Which solution should you use? A. Default the invitation code from the email upon logging into the portal B. Auto-populate the invitation code field on the sign in screen from the email link C. Embed the invitation code in the email link URL D. Send the customer their username and temporary password in the email link
C. Embed the invitation code in the email link URL
You have a canvas app that allows users to view, select, and purchase products. The app uses a Gallery control to display products and checkboxes that allow users to select products. When users select items from the product catalog, they move to a different screen to complete a purchase. Users must be able to clear all product selections when they click the button. You need to configure the button. What should you do? A. Use the Reload(Control) formula and pass the gallery control as parameter to the Reload formula. B. Use the Reset(control) formula and pass the checkbox to the formula to clear user selections. C. Set the OnCheck value to populate a collection and the OnUncheck value to remove the item from the collection. Clear the collection when the user selects the button. D. Use the Revert(Products) formula and pass the checkbox to the formula to clear user selections. E. Use the Reset(Control) formula and pass the gallery control as a parameter to the Reset formula.
C. Set the OnCheck value to populate a collection and the OnUncheck value to remove the item from the collection. Clear the collection when the user selects the button.
Case study: You need to create the FAQ solution content. What should you do first? A. AI Builder B. Automate C. Suggest topics D. Trigger phrases
C. Suggest topics
You create a canvas app for a sales team. The app has an embedded Power BI tile that shows year-to-date sales. Sales users do not have access to the data source that the tile uses. Sales team users must be able to see data in the Power BI tile. You must minimize the level of permissions that you grant and minimize administrative overhead. You need to share another Power BI component to make the data visible. What should you share? A. The Power BI dataset the tile uses as a data source. B. The Power BI workspace that includes the tile. C. The Power BI dashboard that includes the tile.
C. The Power BI dashboard that includes the tile.
A veterinary office plans to use Power Platform to streamline customer experiences. The customer creates a canvas apps to manage appointments. On the client appointment form, there is a dropdown field for clients to select their type of pet. If a client selects the option Other, the veterinarian wants a text field to appear so that additional details can be added. You need to create a dynamically visible field. What should you configure? A. workflow B. business process flow C. business rule
C. business rule
You are a Dynamics Sales administrator for a car dealership. The dealership uses only out-of-the-box functionality. When a new car is sold, the salesperson uses a Word template to generate a letter from the quote to thank the customer. You need to determine if you can revise the template. Which Word template change can you make? A. Add the Discount field conditionally. B. Format the table to have alternating color rows. C. Format the Created On field to a long date format. D. Add the address of the customer.
D. Add the address of the customer
A user has access to an existing Common Data Service database. You need to ensure that the user can create canvas apps that consume data from Common Data Service. You must not grant permissions that are not required. Which out-of-the-box security role should you assign to the user? A. Environment Admin B. System Customizer C. Common Data Service User D. Environment Maker
D. Environment maker
You have a canvas app that allows users to view, select, and purchase products. The app uses a Gallery control to display products and checkboxes that allow users to select products. When users select items from the product catalog, they move to a different screen to complete a purchase. Users must be able to clear all product selections when they click the button. You need to configure the button. What should you do? A. Use the Reset(Control) formula and pass the gallery control as a parameter to the Reset formula. B. Use the Reload(Control) formula and pass the gallery control as a parameter to the Reload formula. C. Use the ForAll() function to iterate through each item of the Gallery and clear user selections. D. Set the OnCheck value to populate a collection and the OnUncheck value to remove the item from the collection. Clear collection when the user selects the button.
D. Set the OnCheck value to populate a collection and the OnUncheck value to remove the item from the collection. Clear collection when the user selects the button.
A customer tracks events by using a custom entity. The custom entity includes a custom field for the venue of the events. The customer must be able to display the events by venue in a calendar. You need to ensure that all events display by venue in the calendar. To which component should you add a control? A. Form B. Subgrid C. Chart D. View
D. View
Case study: You need to design the chat solution to answer the inquiry from Guest1. Which three components can you use? . A. Variables B. Escalations C. Smart match D. Synonyms E. Topics
Users: A. Variables : To match them B. Escalations : To redirect to Employees E. Topics : To match with Different topics Given: A. Variables C. Smart match D. Synonyms
