PLS Exam 1

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In 2000, operating a basic internet application costs businesses approximately ________ per month. In mid-2016, operating the same application in Amazon's cloud cost approximately ________ per month.

$150,000: $1,000

About ________ percent of the lines of code written by professional programmers have errors.

10

Almost ________ of consumers are more likely to purchase from a site that offers ratings and reviews.

2/3

percent of all online content is written in English

50 percent

_____ is expected to be deployed by 2020

5G

refers specifically to two or more individuals who act together to perform task

A work group

______ does NOT currently have a GPS system planned or in use

Australia

_____ comprises the vast majority of e-commerce by volume

B2B

_____ is larger by volume; ____ is more complex

B2B; B2C

Chevron used initial effort to update its business processes was followed by several smaller, employee- driven ___________ initiatives

BPI

is an incremental approach that focuses on reducing variation in the process outputs by searching for the root causes of the variation in the process itself or among process inputs

BPI

Chevron improved their business process using

BPR then BPI then BPM

______ is an example of the third type of peer-to-peer processing that allows for advanced search and file sharing

Bit torrent

________ is an example of a customer ratings and reviews website.

Buzzillions

________ is/are the part of primary storage that holds a software program and small amounts of data for processing.

Cache memory

_______ has developed software to take data from shoppers and apparel manufacturers and then makes a recommendation to a customer regarding fit

Clothes Horse

________ provide(s) for the flow of data from external computer networks to ________ and then to computer networks.

Communication technologies; the CPU

________ developers suggest code changes to ________ developers.

Communities of; core

Cloud computing has the following benefit for companies:

Cost

_____ modems use the digital portion of a voice telephone to offer broadband access

DSL

_____ refers to learning supported by the web; _____ refers to any learning situation in which teachers and students do not meet face to face

E-learning; distance learning

________ is the Internet on a portable hard drive.

El Paquete Semanal

is the largest-volume application running over the internet

Email

Which of the following cloud computing characteristics allows organizations to share resources?

Encompasses the characteristics of grid computing

Which of the following cloud computing characteristics represents the "pay-as-you-go" concept?

Encompasses the characteristics of utility computing

________ is NOT a problem caused by computers.

Ergonomics

Open source software typically does not have a copyright.

False

The ultimate goal of AI is to build machines that replace human intelligence.

False

You have satellite TV. Providers use ____ satellites to get this service to you

GEO

______ satellites are stationary relative to a point on Earth

GEO

is NOT an advantage of twisted-pair wire

High Bandwidth

135.62.128.91 is an example of an _____ address

IPv4

the adoption of ______ has been an important factor in the development of the Internet of Things

IPv6

The ________ manages all systems throughout the organization and the day-to-day operations of the entire IS organization.

IS director

The customer manages the most with ________.

IaaS

________ users install their operating system and their application software on the cloud computing provider's computers.

IaaS

Rakuten is a _____ e-commerce company

Japanese

E-parking apps are an example of ______

L-commerce

Medium-Range Wireless Networks are ______ technology

LAN

_____ satellites have the most negligible transmission delay

LEO

satellite telephone services are provided through ______ satellites

LEO

_____ satellites have orbital life of 6-12 years

MEO

________ is a type of secondary storage.

Magnetic tape

________ is a traditional function of the MIS department.

Managing computer operations, including the computer center

________ is a consultative function of the MIS department.

Managing system integration including the internet, intranets, and extranets

________ is NOT an example of collaborative consumption.

Mass customization

________ is an example of proprietary software.

Microsoft

________ predicted that microprocessor complexity would double approximately every 18 months.

Moore

are exchange points for Internet traffic

NAPs

______ is designed to be embedded in mobile devices and can be used with mobile wallets. It is a _____-range wireless network technology

NFC; short

________ is how new employees acquire the necessary knowledge, skills, and behaviors to become effective members of the organization.

Onboarding

________ is an example of a sponsored reviews website.

PayPerPost

________ provides a live notification when its customers are close to physical stores that sell its products. The company then uses Foursquare to send them coupons and discount information.

PepsiCO

________ are the instructions for combining components to process information and generate the desired output.

Procedures

Your computer crashes in the middle of you writing a term paper. You lose the paper because you had not saved a copy yet. You lost your paper because it was in ________.

RAM

__________ allows anyone to syndicate any content to anyone who has an interest in subscribing to it.

RSS

________ is the most widely used service model.

SaaS

is a broadcast medium

Satellite

is an obstacle of Raytheon's CAVE

Space for 3D screens

________ is a traditional function of the MIS department.

Staffing, training, and developing IS skills

________ was/were NOT initially supported by firms' IT departments.

Stand-alone PCs

is an advantage of telecommuting

Stress-level

are the costs, in money and time, imposed by a decision to buy elsewhere

Switching costs

A(n) ________ supports the monitoring, collection, storage, and processing of data from the organization's basic business transactions, each of which generates data.

TPS

Which of the following is TRUE of thin clients?

They do not have locally installed software.

___ is a capability performed relatively better by AI than human intelligence.

Total Cost of Knowledge

________ is NOT an example of a social marketplace.

Tuija

_____ is a short-range wireless network

UWB

______ offers a 15-minute prerecorded selection of Bollywood music and jokes interspersed with four ads for various company products

Unilever

Data prices in ______ are among the lowest in the world

Vietnam

_____ organizations are only online

Virtual

A network between Mars and the Earth would be a

WAN

Bobbejaanland Family Park implemented _____ technology to track customers

WiFi

______ is a two dimensional code that can store much more information than _____

a QR code; bar codes

________ uses rows and columns to manipulate primarily numerical data.

a spreadsheet

Many experts believe ________ is the solution to the challenge of making money from social networking sites and social commerce sites.

advertising

A(n) ______ portals offers a single point entry to an entire community of affiliated interests

affinity

________ allows companies to post jobs to eight different social networks simultaneously.

bullhorn reach

A(n) ________ focuses on designing solutions for business problems and interfaces closely with users to demonstrate how IT can be used innovatively.

business analyst

the ______ is a model in which organizations attempt to procure needed products or services from other organizations electronically

buy-side marketplace

Social computing increases _________.

buyer power

_____ leads to the ideas of fat and thin clients where _____ clients have no local storage and only limited processing power

client/server computing; thin

FanDuel and DraftKings rely on ________ to manage the scalability of their websites; this means _________.

cloud computing; they have to be ready to accept a huge increase in fans right before big games

________ is the most recent evolution of the modern IT infrastructure.

cloud-computing

___ is the ability of information systems to identify objects, scenes, and activities in images.

computer vision

Tujia is similar to Airbnb because it _________.

connects homeowners with travelers

is a challenge of BYOD (Bring Your Own device)

control

________ marketing is when companies use social computing tools to obtain feedback from customers.

conversational

______ facilitate dynamic pricing

cookies

____ involves ____ a task to an undefined, generally larger group of people in the form of an open call

crowdsourcing; outsourcing

_____ refers to the practice registering or using the domain names for the purpose of profiting from the goodwill or the trademark that belongs to someone else.

cyber-squatting

________ refer to an elementary description of things, events, activities, and transactions that are recorded, classified, and stored but are not organized to convey any specific meaning.

data

________ allows users to store, retrieve, and manipulate related data.

data management

___ is a subset of machine learning where the system discovers new patterns without being exposed to labeled historical or training data.

deep learning

_____ occurs when the functions of many physical devices are included in one other physical device

dematerialization

Eritreans who have access to the internet typically use

dial-up

primary activities _____ add value directly to the firm's products or services; support activities _____ add value directly to the firm's products or services

do; do not

Expert systems always replace human decision makers.

false

The majority of CIOs know their companies are in compliance with software licensing agreements.

false

In _____ auctions, sellers solicit bids from many potential buyers; these auctions result in ______ prices over time

forward; higher

Which of the following is NOT a challenge associated with food delivery services?

funding

Banjo makes sense of social networking noise primarily by _________.

geolocating posts

Until recently, the only way to positively identify the correct species of fish was with DNA testing which takes at least half a day. the first portable technology to identify one species of fish, _____, takes 45 minutes

grouper

Buyer power is _____ when buyers have many choices from whom to buy and _____ when buyers have few choices.

high; low

A(n) ________ is an intraorganizational system.

human resources system

the phase of BPI, you decide to start automating order entry by creating a website instead of forcing people to call into Inside Sales to place orders

improve

an example effectiveness

increasing customer satisfaction

______ materials are those items that are needed for MRO

indirect

A(n) ___ agent is a software program that assists you, or acts on your behalf, in performing repetitive computer-related tasks.

information

A(n) ______ agent is a software program that assists you, or acts on your behalf, in performing repetitive computer-related tasks.

intelligent

Your professor hands you a piece of paper with the number 75 on it and tells you this is your current average in the class. Since this is your fourth year as a college student, you know you could work hard to bring that average up to a B by the end of the semester. This is ________.

knowledge

You decide to specialize in marketing for your first career. You take an entry-level position as XYZ Corp. This means you are a _________.

knowledge worker

________ handle the day-to-day operations of the organization and make routine decisions.

lower-level managers

________ are relatively large computers used in large enterprises for extensive computing applications that are accessed by thousands of users.

mainframes

An electronic ________ is a collection of individual shops consolidated under one internet address

mall

if there are ____ alternatives to an organization's products or services, then the threat of substitutes is high; if there are _____ alternatives, then the threat is low

many; few

is the current strategy for many manufactures where a company produces a large quantity of items but customizes them to match the needs and preferences of individual customers

mass customization

the phase of BPI, the BPI team identifies relevant process metrics and collects data to understand how the metrics evolve over time

measure

Laptop computers are small, easily transportable, lightweight ________ that fit comfortably into a briefcase.

microcomputers

Which of the following is NOT a trend in hardware?

more expensive

The internet makes customers ______ powerful; this is a ________ pressure

more; market

Many publishers view ________ advertising as risky because it has the potential to erode the public's trust.

native

The ______ layer of TCP/IP places packets on, and receives them from, the network medium, which can be any networking technology

network interface

Job coaches recommend spending most of your time ________ to get a job.

networking

In ______, manufacturers or retailers sell directly to customers

online direct marketing

The ________ concept refers to a group of computing products that work together.

open systems

Threat of substitute products or services refers to companies _____ the industry; rivalry refers to companies _____ the industry

outside; inside

You want to be able to track the pencils in your store because they seem to be disappearing. You would want to mark the pencils with ______

passive RFID codes

online advertisers have traditionally favored _____ to increase the number of people who look at an add

placing more ads on each web page

Appears underneath the active window

pop-under ads

A(n) ___ agent constantly observes and reports on some item of interest.

predictive

________ clouds provide IT activities and applications as a service over an intranet within an enterprise.

private

with ____, customers us the internet to self-configure products or services

product customization

________ cloud services may be free or offered on a pay-per-usage model.

public

Target tried to move into Canada by

purchasing old Zeller's location

is the result of optimizing the design, development, and production processes

quality

Stripe's _____ is a set of software that makes the buying and selling process easier for merchants and shoppers by embedding "buy" buttons in apps and social networks

relay

which of the following is NOT a basic function TCP/IP?

responsible for disassembling, delivering, and reassembling data during transmission

If you bring your own router to school to set up Wi-Fi but do not have permission from your University to do this, this is ______

rogue access point

______ transmission systems can have a large coverage area but are expensive

satellite

________ store(s) data and program instructions for future use.

secondary storage

in the _____, organizations sell their products or services to other organizations electronically from their own private e-marketplace website or from a third-party website

sell-side marketplace

________ is writing repurposed for a mobile society in which readers' attention is fleeting.

serialized fiction

occurs when shoppers visit a brick-and-mortar store but then purchase online

showrooming

modern credit cards are _____ cards

smart

A(n) ________ guides the user through computer applications by using cartoon-like characters, graphics, animation, and voice commands.

social interface

compliance with government regulations is ______ pressure

societal

________ is a program or collection of programs that enable the hardware to process data.

software

_____ cards allow you to store a fixed amount of prepaid money and then spend it as necessary

stored-value money

________ sequentially accesses program instructions, decodes them, and controls the flow of data.

the control unit

The music and newspaper industries were hurt primarily by

threat of substitutes

A buyer agent is also called a shopping bot.

true

NUIs combine social, haptic, and touch-enabled gesture-control interfaces.

true

Piracy is illegal.

true

Software provides the instructions for hardware to work.

true

According to the textbook, ______ twisted pair is the mostly widely available cable medium

twisted-pair

is the slowest cable medium

twisted-pair

Many GM owners used ________ to share tips and put pressure on GM to provide better customer service.

twitter

disconnect and 1 blocker are ad blockers that ______.

use the freemium model

Which of the following cloud computing characteristics allows organizations to use a single physical server for multiple purposes?

virtualization

IBM's Watson is considered ___ AI.

weak

Google Glass is an example of a ________ computer that provides ________ reality

wearable; augmented

________ are applications delivered over the internet that MIS professionals can select and combine through almost any device.

web services

________ are an example of harnessing collective intelligence.

wikis

It costs $49 to get basic roadside help from Urgent.ly and Honk versus the typical $200 charged by AAA. If tow-truck operators want to list themselves on the Urgent.ly and Honk websites, they _______.

work as contractors and must add Urgent.ly and Honk to their insurance policies


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