PM final exam
if a project team goes from 3 to 6 people, how many more communications channels are there
12
Alpha PM represent the top ____ of PM based on performance
2%
what was the average maturity level reported by survey participants in the PWC study
2.5
_____ is a project performance merasurement technique that integrates scope, time, and cost data
Earned value mgmt
the PMI intially published the ______ in december 2003 to adress the need to bridge the gap between organizational strategy and successful projects
OPM3 organizational PM maturity model
which of the following is true regarding studies on the value of project mgmt and project mgmt maturity
PMI sponsored ibbs study found that companies with a high maturity level spend less money on project mgmt than companies with a low maturity
which knowledge areas include tasks related to monitoring and controlling?
all 9 knowledge areas except HR mgmt
contract closure involves completion and settlement of contracts and resolution of ________
any open items
______ are optimal methods, currently recognized within a given industry or discipline, to achieve a goal or objective
best practices
which of the following statements is false
closing does not include developing a transition plan
which of the following conflict handling modes do successful project managers most often use
confrontation
__________ change orders are oral or written acts or omissions by someone with actual or apparent authority that can be construed to have the same effect as a written change order
constructive
the _____ should include requirements for formal acceptance and closure of contracts
contract itself
which of the following is not a tool or technique for managing project teams
control charts
which of the following is not advice for closing projects or phases
dont neet to celebrate completion
which of the following is not a best practice listed in the text
dont spend time or money on projects before the officially start
which of the following is not an example of a soft skill
financial analysis
________ diagrams can assist in ensuring and improving quality by finding the root causes of quality problems
fishbone or Ishikawa
_______ predict future project status and progress based on past information and trends
forecasts
most project sponsors would say that the most important output of any project is
its deliverables
answering questions such as "what will you do differently on the next project based on your experience working on this project?" is a part of a_____
lessons learned report
some project managers like to assess team performance by using a technique known as MBWA, which stands for
management by wandering around
which of the following statements are false
most people today prefer managers who follow theory X vs theory Y
what is the main message of the final cartoon in this chapter
never lose sense of humor
When a process is out of control, variations in the results of the process are caused by ___ events
nonrandom
A_________ chart is a histogram that can help you identify and prioritize problem areas
pareto
Main reaon CEOs fail
poor execution
A____ is another name for a project close out meeting
post mortem
Orgz can measure performance against their own past; against peers; and, even better, agains_____
potential
_________ are reviews often performed during contract closure to identify lessons learned in the entire procurement process
procurement audits
which knowledge areas include tasks related to closing
project integration and procurement mgmt
the PMI defines best practices in each of the following areas except_____
project personell
_________ includes all of the activities related to satisfying the relevant quality standards for a project
quality assurance
________ issues cause the most conflict over the life of projects
schedule
________ involves formal acceptance of the completed project scope by the stakeholders
scope verification
which of the following is a trait of alpha PM
send fewer emails
Buyers often develop a _____ of the top 3 to 5 suppliers to reduce the work involved in selecting a source
short list
which of the following was not a lesson learned from the just-in-time training project?
supplier partnerships were not very effective
updating documentation and historical information produced by the project in a useful format is part of _____
updating organizational process assets
________are unplanned responses to risk events
workarounds
