PMP - Test Questions Set 3

A. Firm fixed price (FFP)

A project manager wants to minimize the risks for a multinational company's strategic project. What type of contract should the project manager use? A. Firm fixed price (FFP) B. Cost plus award fee (CPAF) C. Cost plus fixed fee (CPFF) D. Time and material (T&M)

D. Run a Monte Carlo simulation.

A project manager working with a risk-averse financial firm has just started a new project. The project sponsor is extremely concerned that the project may run over budget and is looking to the project manager for confirmation that this won't happen. In order to alleviate the sponsor's concern, what should the project manager do? A. Perform a strengths, weaknesses, opportunities, and threats (SWOT) analysis. B. Use historical data analysis. C. Create the probability and impact matrix. D. Run a Monte Carlo simulation.

D. Send an amended progress report to all stakeholders.

A project progressing on time and within budget is 30 days away from achieving its main milestone. The project manager then learns that a key component to achieve this milestone will be unavailable for 45 days. What should the project manager do? A. Revise the risk management plan. B. Update the issue log. C. Notify stakeholders at the next project status meeting. D. Send an amended progress report to all stakeholders.

D. Transfer

An engineering company is commissioning a new mine in a region with territorial disputes. If the mine is not commissioned on time, the project management company may incur enormous fines and reputational damage. The project manager completes a risk analysis and chooses to purchase insurance to cover the fines if the project experiences delays. What type of risk response did the project manager use? A. Mitigate B. Accept C. Avoid D. Transfer

C. Work with the team to update the requirements, and submit a change request.

A project manager realizes that there is an inconsistency in the project requirements. The team is unable to continue without clarification. What should the project manager do? A. Use the scope statement to provide more detailed requirements. B. Meet with the stakeholders to ensure that all requirements are understood. C. Work with the team to update the requirements, and submit a change request. D. Use historical lessons learned reports to provide more detailed requirements.

A. Ask the client to issue a formal change request to modify the scope.

A change to a project's scope deliverables was verbally approved by the client. However, these changes were not formally recorded. What should the project manager do? A. Ask the client to issue a formal change request to modify the scope. B. Seek guidance from senior management. C. Update the project management plan. D. Advise team members to proceed with the work while client approval is pending.

B. Crash the project schedule

A customer asks the project manager to deliver a project in 60 days that was previously scheduled for delivery in 90 days. No activities can be performed in parallel. The requested change is approved by the change control board (CCB). What should the project manager do to fulfill this request? A. Create a contingency reserve for the project schedule B. Crash the project schedule C. Create phases in the project schedule D. Fast track the project schedule

B. Analogous estimating

A customer asks the project manager to estimate the time required to include a missing functionality. The customer thinks that three days will be sufficient to implement this change. However, the project management office (PMO) believes that seven days are required, while the technical lead feels that 10 days are needed. What should the project manager use to estimate the time required for the change? A. Pareto diagram analysis B. Analogous estimating C. Beta distribution D. Parametric estimating

B. Review the project scope statement for these features.

A development manager and project manager are reviewing the backlog for the next development sprint. Several of the user stories are incomplete, and the business analyst must update the user stories. While the user stories are being updated, the product owner requests features that were not previously identified. What should the project manager do next? A. Update the backlog to include the additional features. B. Review the project scope statement for these features. C. Submit a change request to the change control board (CCB). D. Acquire additional resources from the development manager.

C. Perform a quality audit.

A project manager wants to confirm that the project team implemented best practices for the requirements gathering process. What should the project manager do? A. Evaluate work performance reports. B. Review quality control reports. C. Perform a quality audit. D. Examine the lessons learned repository.

D. Create the communications management plan.

A global technology company invested in an infrastructure upgrade project as a part of its business strategy. During the planning phase, the project team works with stakeholders to identify project requirements. The project manager is having difficulty engaging stakeholders who work internationally in different time zones. The stakeholders are unable to participate in regularly scheduled planning meetings, and often do not provide timely responses to emails and other requests for information. What should the project manager do next to minimize the impact this issue may have on the project? A. Arrange a meeting to discuss the issue. B. Create the resource management plan. C. Alert senior management. D. Create the communications management plan.

B. Project organization chart.

A graphic display of project team members and their reporting relationships is known as a: A. Resource calendar. B. Project organization chart. C. Resource breakdown structure (RBS). D. Responsibility assignment matrix (RAM).

A. Results of a cost-benefit analysis

A mobile application is being developed in more than 10 languages for a large and varied group of business users. The project manager must determine whether or not to perform a full inspection of the application in all languages, or to use sampling techniques. What additional information should the project manager gather before proposing an inspection strategy? A. Results of a cost-benefit analysis B. Analysis of a probability and impact matrix C. Number of users for each language D. Quality metrics for the project

B. Communicate the possible risk to relevant stakeholders.

A multi-unit residential development project is in its planning phase. The existing power supply will be moved underground during the project. Local authorities notify the project manager that the area next to the development site may also need to move its power supply. This would increase the project's budget by 12 percent and its duration by 22 percent. What should the project manager do? A. Proceed with moving the power supply underground. B. Communicate the possible risk to relevant stakeholders. C. Obtain project sponsor approval to proceed with the additional work. D. Update the project management plan to account for the impact on budget and time.

C. Develop a project budget.

A product manager needs a website to display product information. The marketing team meets with the project manager to review its with list of website functions. What should the project manager do next? A. Create the statement of work (SOW). B. Perform a risk analysis. C. Develop a project budget. D. Assemble the team.

C. Acquire the product from a supplier who will deliver it on time.

A project in the planning stage must have a product with the following attributes: 1. Development requires a high degree of specialization 2. Delivery must occur within a specific time-frame What should the project manager do next? A. Develop the product with current staff who must learn what is required. B. Hire qualified staff to develop the required product. C. Acquire the product from a supplier who will deliver it on time. D. Acquire the product from a supplier with many resources despite limited experience.

A. Send the status report as planned.

A project is experiencing difficulties and the project status report is due. However, the project sponsor is on leave. What should the project manager do? A. Send the status report as planned. B. Hold distribution of the status report until the project sponsor returns. C. Ask team members to directly communicate the project's progress to their business contacts. D. Send the status report to the project management office (PMO), and ask the PMO manager to distribute a summary.

C. Discover needs and decompose them into requirements.

A project manager already has a good understanding of the expectations of the project stakeholders. What action should the project manager take next to effectively plan to project? A. Assess required competencies against resource availability. B. Conduct a kick-off meeting with the team. C. Discover needs and decompose them into requirements. D. Determine the project budget and funding sources.

C. Sender-receiver model

A project manager assumes a recently approved project. What will play a key role in determining the communication method? A. Stakeholder requirements B. Frequency of distribution C. Sender-receiver model D. Meeting management methods

D. Develop a risk breakdown structure (RBS) to categorize the risks.

A project manager for a computer life cycle replacement project has completed the project charter. However, because there is no documentation of when the computers were deployed, the project manager develops a risk management plan. What should the project manager do next? A. Add risk responses to the risk register. B. Identify the high-level risks associated with reviewing industry studies. C. Complete a sensitivity analysis to determine the impact. D. Develop a risk breakdown structure (RBS) to categorize the risks.

C. Add the tasks mentioned to the schedule management plan.

A project manager for a large, ongoing film project is under a tight deadline to finish each of the project's three phases. The executives have decided to increase the budget and time to ensure their standards are met. The project manager has updated the schedule to reflect the increases. What should the project manager do next? A. Review the requirements in the quality management plan. B. Communicate the updated schedule to the stakeholders. C. Add the tasks mentioned to the schedule management plan. D. Update the success criteria in the scope management plan.

B. Iterative

A project manager has been asked to determine the most appropriate project implementation methodology for a project where the deliverables are clearly defined, but the funding has a high degree of uncertainty. The funding for each deliverable is subject to the acceptance of the prior deliverable by the customer, otherwise the project will be terminated. Which project approach is the most suitable? A. Predictive B. Iterative C. Incremental D. Agile

C. Meet with the client to understand their technological requirements.

A project manager has been hired to develop a product for a multinational company. While writing the key deliverables for the project charter, the project manager has two technology options and is unsure of which to use. One is safer and the other is cheaper. What should the project manager do to determine the key deliverables for the project? A. Establish requirements with the project sponsor. B. Choose the best option based on the project manager's experience. C. Meet with the client to understand their technological requirements. D. Use the cheaper technology in order to maintain the budget.

A. Ask the project sponsor to approve the project management plan as a first step, then communicated this to other stakeholders to help approve the project.

A project manager has just completed the project management plan for s submarine modernization project. This is a high-visibility project for many stakeholders across multiple functional departments and levels of understanding. What can the project manager do to ensure approval of the project management plan? A. Ask the project sponsor to approve the project management plan as a first step, then communicated this to other stakeholders to help approve the project. B. Organize meetings for stakeholders and provide the appropriate information to obtain their approval. C. Conduct interviews with each stakeholder separately in order to obtain approval of the project management plan individually. D. Develop a stakeholder register and then select the most important stakeholders to obtain their approval.

B. Decision tree analysis

A project manager has two projects of equal, strategic organizational importance. However, due to budget constraints, only one can be chosen. There are uncertainties and risks associated with both projects. What tool or technique should the project manager use to decide which project to choose? A. Simulations B. Decision tree analysis C. Sensitivity analysis D. Influence diagrams

B. Quantitative risk analysis

A project manager is advised to use a tornado diagram in an information technology activity. What project risk management technique should the project team use? A. Qualitative risk analysis B. Quantitative risk analysis C. Probability distribution D. Expected monetary value analysis

C. Take action to capture the positive effect of uncertainty.

A project manager is aware of a high-risk item prior to starting a project. The project manager has completed a risk analysis and concluded that the risk is a positive, high-impact, and low-probability one. What should the project manager do? A. Conduct a cost-benefit analysis. B. Facilitate a risk-brainstorming session. C. Take action to capture the positive effect of uncertainty. D. Conduct a strengths, weaknesses, opportunities, and threats (SWOT) analysis.

C. Focus groups

A project manager is beginning a new project where the sponsor and main stakeholders have a specific protocol and confidentiality requirements. Some of these stakeholders have not collaborated with each other or with the project's domain previously. Which data-gathering technique should the project manager primarily use to define the requirements? A. Interviews B. Brainstorming C. Focus groups D. Benchmarking

A. Set the requirements in a signed contract.

A project manager is conducting agile release planning with their recently acquired team. They are committed to working together to deliver excellent results. The client asks for a product with limited requirements because of a lack of technical knowledge. What should the project manager do to ensure that the client is satisfied with the final product? A. Set the requirements in a signed contract. B. Have the client provide their own technical engineer. C. Engage the client in every iteration. D. Add more features to the final product.

D. Identify new quality policies and procedures for the project.

A project manager is creating a software project's quality management plan. While reviewing lessons learned from past, similar projects, the project manager discovers that rework due to quality issues resulted in cost overruns. What should the project manager do to ensure that quality is addressed throughout the software development life cycle? A. Conduct recurring retrospectives to regularly check on the effectiveness of quality processes. B. Assign a resource to focus solely on the project's quality. C. Ensure that quality is tied to performance reviews. D. Identify new quality policies and procedures for the project.

B. Remind the stakeholders about the project constraints and request a revision of their inputs.

A project manager is currently developing the project schedule for a mandatory regulatory project. The project manager is receiving input from different stakeholders and finds that many of them are estimating completion times that are longer than the established end date. What should the project manager do next? A. Notify the sponsor and request to modify the end date to accommodate the proposed schedule. B. Remind the stakeholders about the project constraints and request a revision of their inputs. C. Identify a new critical path that could guarantee the project's completion by the end date. D. Apply crashing to the project management plan in order to reduce the extension of the proposed schedule.

B. Explain to the team that it is important to plan how change will be handled if and when it happens.

A project manager is developing the change management plan with the team. A team member points out that the customer will not accept any changes, despite the fact that contract terms allow for them. The team member believes that developing a change management plan is a waste of time. What should the project manager do? A. Adjourn the session and meet with the customer to negotiate the possibility of project changes. B. Explain to the team that it is important to plan how change will be handled if and when it happens. C. Clarify with the team that although change management is optional, it is intricately linked to may processes. D. Acknowledge that the customer is an influential stakeholder who should be kept content.

B. Increase the frequency of quality checks during the project life cycle.

A project manager is drafting the quality management plan for a large project. Based on recent experiences with similar projects, the project manager knows that some subcontractors are prone to using less experienced resources, resulting in insufficient quality deliverables. How should the project manager minimize any quality issues that may arise? A. Mandate and perform full inspections on all milestone deliverables. B. Increase the frequency of quality checks during the project life cycle. C. Amend the subcontractor contracts with penalty clauses for this scenario. D. Include minimum qualification requirements for resources in the quality management plan.

B. Validate scope on a regular basis.

A project manager is finalizing detailed requirements for a project with virtual teams. What should the project manager do to ensure confidence in the data gathered? A. Develop and distribute an issues log. B. Validate scope on a regular basis. C. Update the project management plan. D. Conduct face-to-face or online interviews.

A. Stakeholder power/interest grid

A project manager wants to ensure sufficient stakeholder participation throughout a project's life cycle. What should the project manager include in the stakeholder engagement plan? A. Stakeholder power/interest grid B. Change requests initiated by stakeholders C. Desired and current stakeholder engagement levels D. Feedback from stakeholders on project operations

B. The fulfillment print vendor needs to be identified during planning.

A project manager is in charge of a project for a client that involves working with multiple external vendors. The final outcome of the project is the printing of letters by a print vendor for fulfillment. During the integration testing, the project manager realizes that the print vendor is not yet ready for printing, which impacts the signoff. What needs to be clearly defined during planning? A. The letter template task needs to be identified during planning. B. The fulfillment print vendor needs to be identified during planning. C. The project and delivery plan needs to be shared with the print vendor. D. The schedule prepared during this phase should include external dependencies.

D. Define a draft budget with a contingency to cover unknowns.

A project manager is in the process of developing the cost management plan on a new project, which is based on the approved project charter's information. This is an innovative project and the company has not delivered a similar project in the past. What should the project manager do next? A. Use the project charter's deliverables for analogous estimating. B. Ask the project team to find similar projects outside the company. C. Develop the work breakdown structure (WBS) for bottom-up cost estimating. D. Define a draft budget with a contingency to cover unknowns.

A. Conduct a facilitation workshop.

A project manager is leading a new project that involves cross-functional requirements and changes. Some key stakeholders are resisting the changes. What should the project manager do? A. Conduct a facilitation workshop. B. Plan a team-building exercise. C. Gather stakeholder requirements. D. Ask the project management office (PMO) for assistance.

A. Identify and involve all stakeholders as early as possible in the project.

A project manager is managing a digital transformation project that involves large-scale changes in the way teams conduct business across the company. Currently, the project is in the planning phase. What should the project manager do before entering the execution phase? A. Identify and involve all stakeholders as early as possible in the project. B. Send a company-wide email stating the importance of this project. C. Arrange a meeting with stakeholders to inform them about their project task assignments. D. Update the communications management plan to reflect the importance of the project.

D. Review the communications management plan and present that all deliverables have been developed and are ready for deployment.

A project manager is meeting with the steering committee to obtain approval to deploy a developed software solution. After ten minutes of explaining why the solution is ready for deployment, the project manager is told to better prepare and return with more facts. What should the project manager do to improve their approach? A. Email the steering committee explaining why the solution is ready for deployment. B. Ask the project administrator to explain that user acceptance testing was completed then present this to the steering committee. C. Ask the sponsor to directly obtain approval from the steering committee. D. Review the communications management plan and present that all deliverables have been developed and are ready for deployment.

B. Inform the sponsor and request more time to revise the cost management plan.

A project manager is new to an organization and is assigned to a project that is currently in the planning stage. Everyone involved in the project is very interested in it and they are pushing the project manager to advance it to the next stage. While reviewing the project's various plans, the project manager found out there is no defined cost management plan. What should the project manager do next? A. Start project execution and use the project management plan as input for missing information. B. Inform the sponsor and request more time to revise the cost management plan. C. Use the work breakdown structure (WBS) to estimate the cost of the activities based on previous experience. D. Review the project charter to develop the cost management plan.

D. Evaluate the scope baseline.

A project manager is preparing the quality management plan for a project with deliverables that require a 25- year warranty. What should the project manager do to determine the quality level to be used? A. Perform a probability distribution. B. Review cause-and-effect diagrams. C. Analyze the cost of quality (COQ). D. Evaluate the scope baseline.

A. Ensured that the correct tools and techniques were used for the cost estimate

A project manager is reviewing the cost management plan written by a team member. Although the total cost estimate is within the approved budget, the team member used their own template rather than the one provided for the project. What should the project manager have done? A. Ensured that the correct tools and techniques were used for the cost estimate B. Requested that the project management information system (PMIS) rules an guidelines be followed C. Mandated that the organizational process assets were followed D. Required that a subject matter expert (SME) is included in the process

D. Notify the stakeholder of the situation and submit the project management plan for sponsor approval.

A project manager is working on a new internal project. All the subsidiary plans have already been prepared and approved. The project manager now needs approval of the project management plan. One of the key stakeholders, who has the power to change the plan, had to travel unexpectedly and it is not known when they will return. What should the project manager do? A. Submit the project management plan to the change control board (CCB) for approval. B. Wait for the key stakeholder and obtain their approval of the project management plan. C. Obtain the approval of all other key stakeholders, and submit the project management plan to the sponsor for approval. D. Notify the stakeholder of the situation and submit the project management plan for sponsor approval.

B. Look for lessons learned from previous, similar projects.

A project manager is working on an assessment project with a tight timeline. What should the project manager do first? A. Appoint assessors and resources. B. Look for lessons learned from previous, similar projects. C. Develop a data-capturing system. D. Create a questionnaire for assessor proposals.

D. Multicriteria decision analysis

A project manager meets with key stakeholders to set clear project expectations. What tool or technique should the project manager use? A. Product analysis B. Facilitation C. Expert judgement D. Multicriteria decision analysis

A. Total quality management (TQM)

A project manager realizes that a new, major legal requirement, necessary to meet a deliverable, has not been addressed. The project manager solicits ideas from stakeholders on how to conform to the new requirements. What technique did the project manager use? A. Total quality management (TQM) B. Ishikawa diagram C. Just-in-time (JIT) D. Kaizen

A. Meet with the engineering department manager to discuss options for making the senior engineer available.

A project requires specialized technical expertise from the engineering department. However, the senior engineer is leading a team on a separate project, and the only available resource is an entry-level engineer. The senior engineer is highly regarded by the customer and preferred by the project manager. What should the project manager do first to obtain the senior engineer's participation in this project? A. Meet with the engineering department manager to discuss options for making the senior engineer available. B. Demand that the senior engineer is assigned to increase customer confidence in the delivery of a quality product. C. Develop a job description using the senior engineer's qualifications to hire a comparable senior engineer. D. Immediately ask the project sponsor to escalate this resource requirement.

A. Rough order of magnitude (ROM) estimate

A project sponsor asks a project manager to provide a cost estimate for a project to set up a new manufacturing line. What should the project manager provide? A. Rough order of magnitude (ROM) estimate B. Estimate within funding constraint C. Definitive and accurate estimate D. Estimate including management reserve

D. Review the risk register for the recommend action.

A project task involves the procurement of a specific raw material at regular intervals. Price fluctuation was identified as a risk during planning. The risk response is to exploit a price drop if it occurs. The price of the raw material has now reduced drastically. What should the procurement manager do? A. Purchase the raw material at the existing price. B. Ask the project manager for advice. C. Wait for the prices to further reduce. D. Review the risk register for the recommend action.

D. US$67,000

A project team identifies the top four risks in a project, along with their probability and cost impact. Based on this information, how much contingency reserve should the project manager request? 9Use the diagram number ten) A. US$190,000 B. US$95,000 C. US$80,000 D. US$67,000

C. US$90,000

A project's initial budget is US$200,000, but its actual cost (AC) to date is US$160,000. During an evaluation of the project's progress, the project manager determines that the cost performance index (CPI) is 0.8, which exceeds the budget baseline. If current performance is maintained, what is the estimate to complete (ETC)? A. US$250,000 B. US$240,000 C. US$90,000 D. US$50,000

C. Ask the stakeholder to provide detailed specifications for the proposed equipment.

A project's scope is to procure and deploy 25 units of equipment that was requested by a specific stakeholder. During unit testing, this stakeholder states that it is not working as expected. The procurement team had previously verified that the correct units were received. What should the project manager do next? A. Return the units to the supplier since they did not meet the specified requirements. B. Contract the supplier to resolve the issue, and continue to deploy the equipment to stay on schedule. C. Ask the stakeholder to provide detailed specifications for the proposed equipment. D. Resolve the concerns with the supplier and project team, and initiate the associated risk contingency plan.

A. Reviewed the quality management plan

A quality assurance subject matter expert (SME) discovered that the formulation team did not follow compliance procedures while manufacturing a drug. What should the project manager have done to prevent this issue? A. Reviewed the quality management plan B. Reviewed the quality metrics document C. Reviewed the quality improvement methods D. Reviewed the quality baseline document

B. Refer to the change management plan to determine next steps.

A sponsor proposes a project change. The project team analyzes the proposed change, determines that it can be done within schedule and budget, and informs the project manager. What should the project manager do next? A. Accept the change since it will not negatively impact the project. B. Refer to the change management plan to determine next steps. C. Ask the sponsor for approval. D. Assess the risk associated with the change.

A. Ask team members to redirect all requests from their functional managers to the project manager.

A successful project manager joins a strategic project with top talent from multiple departments. However, these high-performing team members experience constant distractions from their functional managers, which impacts quality and productivity. What should the project manager do to get the team back on track? A. Ask team members to redirect all requests from their functional managers to the project manager. B. Consult peers for recommendations on how to manage this situation. C. Meet with the functional managers to discuss the allocation of team members. D. Request that functional managers be trained on how to operate in a matrix organization.

B. Check whether this task is on the critical path.

A test manager informs a project manager about a one-week schedule delay to complete the testing phase. What should the project manager do next? A. Fast track the schedule. B. Check whether this task is on the critical path. C. Negotiate with the customer for a change in the schedule. D. Crash the schedule.

B. Affinity diagram

A university has a project to implement a new online application system for new entrants. The pilot solution shows that a significant number of applications have captured incomplete and inaccurate data. The project team, subject matter experts (SMEs), and key stakeholders held a workshop to investigate the causes of these errors. Which of the following is a technique the project manager should use with the team to focus on the right areas to make changes that could improve the quality of the data-capture process? A. Cause-and-effect diagram B. Affinity diagram C. Influence diagram D. Fishbone diagram

B. Take preventive actions to ensure that future performance is aligned with the project management plan.

After completing the quality management plan, the project manager reviews the organizational process assets. They discover that a similar project was over budget due to a defect discovered during the Validate Scope process. What should the project manager do to protect the project budget? A. Initiate a change request to start corrective actions that align with the similar project. B. Take preventive actions to ensure that future performance is aligned with the project management plan. C. Request additional funds to accommodate any corrective actions that may be required. D. Perform defect repairs so that the scope can be validated in accordance with the similar project.

B. Discuss the budget with the project sponsor.

After completing the scope management plan, the project manager determines that no in-house expertise exists to develop a critical product component. Discussion with another project manager reveals that multiple vendors have been engaged in the past for similar jobs. What should the project manager do next? A. Create a procurement statement of work (SOW). B. Discuss the budget with the project sponsor. C. Issue a request for quote (RFQ) to vendors. D. Invite the previous vendors to a bidding conference.

A. Conduct a kick-off meeting with all stakeholders.

After finishing the planning phase of a project, but before execution, the project manager needs to communicate and gain commitment on project objectives. What should the project manager do next? A. Conduct a kick-off meeting with all stakeholders. B. Send the project management plan to all stakeholders via email. C. Call each stakeholder to explain their roles and responsibilities. D. Ask the project sponsor to communicate the plan to all stakeholders.

C. Enter the stakeholder's concerns in the issue log then meet with them to clarify their expectations.

After receiving the approved project charter, a stakeholder raises concerns about the project's expected key deliverables. What should the project manager do? A. Develop the project management plan. B. Perform a stakeholder analysis. C. Enter the stakeholder's concerns in the issue log then meet with them to clarify their expectations. D. Capture the stakeholder's concerns and request reapproval of the project charter.

D. Hold a meeting to inform all project stakeholders.

After the start of a project, a key resource informs the project manager of an oversight in the proposed solution that may result in delays to the project. The project manager informs the project team, but emphasizes that the project deadline must still be met. What should the project manager do next? A. Start the change request process. B. Re-baseline the project to ensure the deadline is met. C. Inform the project sponsor that the deadline is not achievable. D. Hold a meeting to inform all project stakeholders.

D. Update the project schedule baseline.

An approval is obtained for a critical project deliverable prior to its scheduled due date. If the approval had not been received on time, it would have greatly impacted the project's critical path. What should the project manager do next? A. Update all stakeholders. B. Update the risk register and the risk ranking. C. Provide recognition to the team for meeting the deadline. D. Update the project schedule baseline.

A. Negotiate with and influence the functional leader to reverse their decision.

An influential functional leader has removed a key team resource from a project. The activities on the critical path will be negatively affected by this action. What should the project manager do? A. Negotiate with and influence the functional leader to reverse their decision. B. Engage the sponsor to discuss the importance of the resource with the functional leader. C. Analyze the impact to the project management plan and submit a change request. D. Acquire a replacement resource by following the resource management plan.

D. Organize a team meeting to discuss the sponsor change.

At the end of a project, the client accepts the product specification, but the sponsor does not. The sponsor says the quality of the product is too high, and will cost too much to produce at the correct price point. The project manager responds to the sponsor that the quality is fulfilled as planned. What should the project manager do next? A. Ask the sponsor to issue a change request. B. Deliver the product without any changes according to the project management plan. C. Request additional budget and/or time to complete the product with the required quality. D. Organize a team meeting to discuss the sponsor change.

B. Collect Requirements

During project planning, a project manager meets with several departments to organize brainstorming sessions. Which process does this describe? A. Identify Stakeholders B. Collect Requirements C. Create Requirements Documentation D. Define Scope

C. Firm fixed price (FFP)

During project planning, the project manager wants to transfer as many cost overrun risks as possible to the supplier. What type of contract should the project manager use? A. Cost plus incentive fee (CPIF) B. Cost plus fixed fee (CPFF) C. Firm fixed price (FFP) D. Fixed price with economic price adjustment (FPEPA)

C. Review the scope of the additional work.

Detailed design has begun on a firm fixed price (FFP) contract, and the statement of work (SOW) has been clearly defined for the consultants. Now, an expert communicates to the consultants that additional work is needed. How should the project manager proceed? A. Approve the additional work. B. Amend the FFP control to include the additional work. C. Review the scope of the additional work. D. Log the additional work in the risk register.

C. Conduct a requirements walkthrough.

During a new product development project, the project manager identified that the requirements are conceptual and that it is difficult to obtain a shared understanding by all stakeholders. What can the project manager do to obtain a shared understanding of the project's requirements? A. Build a prototype B. Benchmark with other organizations. C. Conduct a requirements walkthrough. D. Hold brainstorming sessions with the stakeholders.

B. Identify Risks

During a project to create an organizational business plan, the project manager facilitates a strengths, weaknesses, opportunities, and threats (SWOT) analysis workshop with senior management. What process is the project manager implementing? A. Plan Risk Management B. Identify Risks C. Perform Qualitative Risk Analysis D. Plan Risk Responses

D. Include the risk in the project charter.

During a project's initial phase, a new regulation is introduced. The regulation has the potential to impact the project's schedule and budget. What should the project manager do before beginning the planning stage? A. Update the risk response plan. B. Request a change to the schedule and budget. C. Perform a qualitative risk analysis. D. Include the risk in the project charter.

B. Consequence and risk profile

During a project's next phase, an architect will take a three-month maternity leave. What should the project manager evaluate to determine if this is a risk, issue, or opportunity? A. Priority, time frame, and probability B. Consequence and risk profile C. Probability and priority D. Probability, consequence, and time frame

C. Update project documentation.

During a project's software development phase, the technical lead informs the project manager that a developer implemented a superior solution than specified in the product scope. What should the project manager do next? A. Award the developer. B. Inform the customer. C. Update project documentation. D. Initiate a change request.

B. Mandatory dependencies

During initial project scheduling, an internal key stakeholder announces that they already agreed on some delivery dates with a vendor. What techniques should the project manager use to ensure that all prerequisites are fulfilled for those deliverables to meet the agreed dates? A. Discretionary dependencies B. Mandatory dependencies C. Internal dependencies D. Finish-to-finish dependencies

A. Run a bottom-up estimation and provide a new budget.

During the budget approval process, a project manager makes some initial estimations that include scope and potential risk reserves. After submitting the budget for approval, the project manager is asked to submit one that is more accurate. What should the project manager do next? A. Run a bottom-up estimation and provide a new budget. B. Perform a cost-benefit analysis to support the current budget estimations. C. Conduct a top-down estimation and provide a new budget. D. Review the justification of the estimates to ensure that they are accurate and current.

D. Statement of work (SOW)

During the contacting process for the construction of new company headquarters, the project manager invites three vendors that offer a key item for the building's functionality to bid on the project. What document defines the services to be priced by vendors? A. Request for information (RFI) B. Scope of work C. Project charter D. Statement of work (SOW)

B. Include the issue in the risk matrix.

During the planning phase of a project, the project manager learns that the sponsor has eliminated some important deliverables in other projects over the past three years, producing a negative cost variance. What should the project manager do next? A. Document the lessons learned. B. Include the issue in the risk matrix. C. Define the scope baseline correctly. D. Document the issue in the issue log.

C. Fishbone diagram

During the planning stage of a project, a company goes under an organizational structure change. The project manager believes most of the stakeholders have changed. Which tool or technique should the project manager use to verify whether the stakeholders have changed? A. Questionnaires and surveys B. Decision-making matrix C. Fishbone diagram D. Mind mapping

C. Facilitate a workshop to agree on the final requirements.

For this past six months, a project manager has struggled with defining a project's scope. The project team has been working with the customer to make small adjustments to the requirements, but is taking longer than expected. What should the project manager do to complete the scope? A. Conduct a data-gathering meeting to review the collected requirements. B. Internally finalize the requirements with the team, and share them with the client. C. Facilitate a workshop to agree on the final requirements. D. Provide training to the team on collecting requirements best practices.

B. Conduct a one-on-one brainstorming session with the stakeholder to clearly understand their concerns.

In line with a company's strategic objectives, a critical efficiency improvement project is authorized in next year's business plan. However, one of the key stakeholders responsible for post-implementation operations is strongly against the project due to its high investment and limited benefits. What should the project manager do? A. Discuss the concerns with the key stakeholder, and escalate it to the sponsor for direction. B. Conduct a one-on-one brainstorming session with the stakeholder to clearly understand their concerns. C. Perform a comprehensive stakeholder analysis, and influence stakeholders accordingly. D. Invite all stakeholders to discuss the concern and vote on a future course of action.

B. Plan the risk response.

Market research shows that developing new features in a best-selling product will be vital to a company's future. A project manager identifies risks in this development, which could lead to losses for the company. What should the project manager do next? A. Hire a specialist to develop the work. B. Plan the risk response. C. Request a meeting with the marketing department. D. Meet with the project team to monitor and control risk.

A. Email stakeholders about the delay, and update the project management plan.

Midway through the design phase of a software development project, the project manager realizes that planned tasks will be delivered late. What should the project manager do first? A. Email stakeholders about the delay, and update the project management plan. B. Assume the delay, and report it during the next stakeholder meeting. C. Revise the task delivery dates in the project management plan. D. Update the issue log.

B. establishes project roles and responsibilities.

One of the key benefits of the Plan Human Resource Management process is that it: A. outlines team selection guidelines and team member responsibilities. B. establishes project roles and responsibilities. C. improves teamwork, interpersonal skills, and competencies. D. provides an accurate appraisal of team member performance.

D. project manager

Progressively elaborating high-level information into detailed plans is performed by the: A. project management office B. portfolio manager C. program manager D. project manager

B. Web conferences with stakeholders

Stakeholders have already been identified and are located across many different countries. The project manager needs detailed requirements based upon the high-level requirements identified in the project charter. In order to gather information from these stakeholders quickly, which is the best data-gathering technique to apply? A. Individual meetings with stakeholders B. Web conferences with stakeholders C. Focus groups D. Surveys

C. Identified this as a risk in the risk log

The building of an industrial plant has been stopped for four months due to region-specific prohibitions. What should the project manager have done to avoid this issue? A. Made a prioritized list of the project constraints B. Crashed the project schedule C. Identified this as a risk in the risk log D. Documented all assumptions

A. US$5,500

The estimated cost of completing all the activities considered in a schedule will be US$14,500. The project's sponsor requires a level of certainty about the cost baseline of at least 90%. As a result of a Monte Carlo simulation, the projected cost calculated is: (Use diagram nine) What should the contingency reserve be in order to fulfill the sponsor's requirement? A. US$5,500 B. US$6,500 C. US$7,000 D. US$8,200

A. 10

The following is a network diagram for a project. (Use the diagram number eleven) The shortest non-critical path for the project is how many days in duration? A. 10 B. 12 C. 14 D. 16

D. 17

The following is a network diagram for a project. (Use the diagram number twelve) The critical path for the project is how many days in duration? A. 10 B. 12 C. 14 D. 17

A. Speak with the stakeholder to understand the reasons for the objection.

The requirements gathering and mapping phase is completed for new software to be used by teams in multiple countries. An important stakeholder refuses to support a particular software feature. This feature is key to project success. What should the project manager do? A. Speak with the stakeholder to understand the reasons for the objection. B. Engage the stakeholder to explain the importance of supporting the project. C. Remove the feature to avoid upsetting this stakeholder. D. Ask management to replace this stakeholder to avoid negative project impact.

C. Conduct quality assurance during the project.

The sponsor of a project requests to see a prototype for a project deliverable. Three options are provided, and the sponsor accepts one of these options. While implementing the deliverable, a team member informs the project manager that the approved sample does not meet a particular government standard, and will not be suitable for use. What should the project manager have done to avoid this mistake? A. Verify that the samples provided conform with quality standards. B. Request that the sponsor check the quality reports before making a decision. C. Conduct quality assurance during the project. D. Consult the lessons learned archive for sample acceptance.

C. A-C-D-G-H

The table lists project activities, with activities A and H as start and end activities. (Use the diagram eight) What is the project's critical path? A. A-B-D-G-H B. A-C-F-G-H C. A-C-D-G-H D. A-B-D-E-H

A. Properly identified the risks

To exploit a price-volume discount, a project manager decides to procure the full amount of a required project material. Three months later, the price for that material drops by 50 percent due to overproduction and changes in technology. What should the project manager have done differently? A. Properly identified the risks B. Purchased the minimum amount of that material C. Negotiated with the vendor to adjust the price D. Purchased the material from two or more vendors

B. Update the issue log and assign a specialist to determine the root cause.

When deploying a project, some users report an issue that only happens sometimes. The team does not know how to repetitively simulate the issue. What should the project manager do next? A. Wait and observe the statistical records to see if the problem is acceptable. B. Update the issue log and assign a specialist to determine the root cause. C. Escalate the problem to management and seek extra resources for support. D. Communicate with the team, define responsibilities, and update the issue log.

A. Decomposition

Which Define Activities tool or technique is used for dividing and subdividing the project scope and project deliverables into smaller, more manageable parts? A. Decomposition B. Inspection C. Project analysis D. Document analysis

C. Estimate Activity Durations

Which Project Time Management process includes bottom-up estimating as a tool or technique? A. Estimate Activity Resources B. Sequence Activities C. Estimate Activity Durations D. Develop Schedule

A. Change management plan, process improvement plan, and scope management plan

Which items are components of a project management plan? A. Change management plan, process improvement plan, and scope management plan B. Agreements, procurement management plan, and work performance information C. Schedule management plan, project schedule, and resource calendars D. Scope baseline, project statement of work, and requirements traceability matrix

B. Issue log

Which project document is updated in the Control Stakeholder Engagement process? A. Project reports B. Issue log C. Lessons learned documentation D. Work performance information

A. Audits

While performing an earned value analysis (EVA), a project manager notices that the cost performance index (CPI) is not what was expected. The project manager investigates and is unable to locate purchase orders or receipts for items used in the project. What should have been used to prevent this from occurring? A. Audits B. Inspections C. Data analysis D. Risk management