Principles of Human Services

the _______________________ is a national non-government organization that can act to help wronged consumers.

better business bureau

typical positions in _____________ include purchasing agents, managers and supply chain managers.

buying

____________ refers to taking care of customer's needs.

customer service

entertainment and clothing purchases are examples of ___________ expenses.

discretionary

_________ credit is typically used for larger purchases, such as a car or home.

installment

clothing car begins with ___________.

reading care lables

the part of the US federal government that offers both online and printed legal information for small business owners, freelancers, consultants , and entrepreneurs is the ____________________

small business administration

word of mouth, social media, print media, and websites are examples of __________________.

sole proprietorship

designers need to keep up-to-date with fashion trends.

true

medication and supporting purchases of a product or service so both the consumer's and supplier's needs are met is a goal for customer service representatives.

true

the most common reason a business fails is a failure to think through whether or not the business is a good idea.

true

there is no right or wrong amount of time to spend grieving.

true

visual merchandisers are responsible for thinking and planning for upcoming seasons and promotional events.

true

during which part of the life cycle do people often develop a personal sense of style?

adolescence

a ______________________________________ color scheme utilizes variants of hues that are opposite each other on th color wheel.

complementary

services involving cleaning, de-clutterring, sanitizing and overseeing of maintenance are handled by _______ workers.

domestic

suits, coats, and business attires are common items that require ___________ when dirty.

dry cleaning

human services workers who deal with money, investments, and insurance are consumer lobbyists.

false

psychologists must earn a bachelor's degree to practice.

false

a common way to save money is to open a savings account that earns _____________.

interest

____________ is the most basic element of design and can enclose a space into a two or three dimensional form

line

storing scissors and shears in a safe place and turning an iron off when not in use are examples of ______________ practices.

safety

tactile or visual are words used to describe a ____________.

texture

adjusting the height of a counter-top or creating a wheelchair accessible ramp are examples of ____________.

universal design

after analyzing strengths of the business prospect, consider potential _____________________.

weakness

most careers in consumer services require at least a _______________ education.

college

Human service workers who provide information and resources for consumers and the public in general are called

community consumer educators

silk is an example of a synthetic fiber.

false

child life specialists often use ____________ to explain procedures or other medical care to children.

play

a _____________ is a medical doctor who specializes in mental illnesses and disorders.

psychiatrist

coaches, trainers and tour leaders are examples of __________ workers.

recreational services

personal passions and hobbies often lead a person into a career in __________________.

recreational services

which type of counselor helps clients overcome the effects of physical and emotional disabilities?

rehabilitation counselor

home cleaning and maintenance is best done on a _____________________.

schedule

when someone dies, those who recievethe financial assets are called _____________.

beneficiaries

interior designs and building inspector are examples of careers in ___________________.

architecture and construction

after reading the __________ section of a business plan, the basic ideas of the proposed business should be understood.

executive summary

the simplest legal structure of a business is the ________________.

executive summary

a market analysis shows any obstacles the business owner might face when trying to enter the market.

false

a monochromatic color scheme uses variants of colors next to each other on the color wheel.

false

a psychiatrist studies human behavior and mental processes and develops theories to explain why people behave the way that they do.

false

a residential interior designer creates safe, efficient, functional and aesthetically pleasing interior spaces for businesses.

false

all people go through the same stages of dying and experiences these stages in the same way.

false

an important duty of a retail sales worker is to study current inventory levels and determine when to order new items.

false

artists are employed at the fiber stage, or te synthetic fiber production, of the textile industry.

false

consumer advocates help clients overcome fears and learn new skills.

false

consumer journalists specialize in prosecuting those who fail to follow the law regarding consumer issues or unjust practices.

false

couples form a bond and commit to a lasting relationship as part of the childbearing stage of the family life cycle.

false

depression is a normal emotion that people of all ages experience from time to time.

false

exhibiting high energy, irritability and impulsive behavior happens during a depressive phase of bipolar depression.

false

getting involved emotionally with their clients' problems or issues is a necessary part of the job for mental health services workers.

false

if a consumer abuses or uses a product in a way that it is not intended, the consumer has the right to ask for compensation.

false

life coaches focus on mental health issues and are licensed therapists.

false

many positions in the fashion industry require licensure and specialized degrees.

false

overspending results when income is greater than expenses.

false

personal grooming services workers devise plans based on their clients' needs, and then guide and motivate their clients to achieve their goals.

false

real estates sales agents are required to have more licensing than real estate brokers to sell property.

false

retail fashion merchandisers follow a merchandise plan to select and purchase apparel goods from manufacturing sales representatives.

false

the best way to utilize credit card spending is for borrowers to make the minimum monthly payment.

false

the first part of the business plan a person usually completes is the executive summary.

false

unity in design is achieved through creating contrast or breaking repetition.

false

when clothing is constructed in mass production, workers commonly use home sewing machines.

false

predicting which colors and fabrics will attract consumers next year is decided by ____________.

fashion forecasters

the ______________ section of the business plan often shows information in visual form using graphs and charts.

financial

human services workers who specialize in researching and recommending stock performances as investments for their clients are called ____________.

financial analyst

________________ caregivers focus not only on the dying patient, but also on the needs of the family and loved ones.

hospice

which type of legal document is used to determine beneficiaries?

last will and testament

a DNR order may be included in a person's _____________.

living will

bipolar disorder is also called __________________________.

manic depression

a tracing wheel, dressmaker's carbon paper, and tailor's chalk are examples of ___________

marking tools

to be eligible for certification child life specialists need to a hold a __________ degree from a program accredited by the Child Life Council.

master's

housing needs often change during the ________ stage of the family life cycle as children leave home and get places of their own.

mid-years

the term ________ refers to the parent whom a child does not live with most of the time.

noncustodial

the way people dress and present themselves through clothing is a powerful form of ___________ communication.

nonverbal

threads, buttons, and zippers are all examples of ___________.

notions

replacing a button is an example of a basic clothing _______________.

repair

designers may repeat a dominant shape in a design to achieve _____________________.

rhythm

money market accounts, CDs, stocks, mutual funds, bonds, and IRAs are used by consumers as ________ tools.

saving and investment

the primary piece of equipment used in clothing manufacturing is the __________________________.

sewing machine

human services workers who creatively solve complex problems that involve the organization and layout of interior spaces are called _______________________.

space planners

labels such as energy efficient made from recycled content, biodegradable are used to indicate that a company is producing ____________ products.

sustainable

yellow-orange and blue-violet are examples of ______________.

tertiary colors

apparel and home furnishings share similar career opportunities in sales and marketing.

true

clothing options that include self-help features, such as snaps and elastic waistbands, are ideal for infants.

true

consumer service representatives serve as intermediaries between a company and its customers.

true

counseling and mental health service workers work with people of all ages to improve quality of life.

true

counseling and mental health services workers need to be trustworthy and highly sensitive to confidential information.

true

design trends reflect the historical and political ideologies of a given area.

true

domestic abuse can occur across all socio-economic, cultural, and ethnic groups.

true

entrepreneurs assume the responsibilities and risks for their businesses.

true

families with strong, healthy relationships are more resilient in times of crisis than families with poor interpersonal relationships.

true

freelancers and contractors provide professional services scaled to the needs of the company.

true

having a reputation for being fair, respectful and ethical is important for consumer services workers.

true

housing is a basic need of individuals and families.

true

if left untreated, depression may lead to suicide.

true

individual abilities associated with age and activities are an important part of clothing choices.

true

keeping account numbers, IDs, and passwords protected is important for anyone using electronic banking.

true

licenses, permits, and guidelines for legal compliance vary greatly by industry and state depending on the type of services or product provided.

true

line, shape and form can be used to communicate an emotion to the viewer.

true

working with people who have eating disorders is one way counselors help people.

true