Professionalism

Ace your homework & exams now with Quizwiz!

Define a violation of confidentiality.

a breach or violation of confidentiality is the unauthorized disclosure of personal or business data, confidentiality violations can create serious consequences for a company.

Define confidentiality and explain why it is important.

an essential part of professionalism and workplace integrity. it means respecting someone's privacy and not sharing sensitive personal or business information. a breach in confidentiality can cause irreparable damage. every employee has a role in keeping confidential information secure. to confide- to trust

Describe three common types of leaders.

autocratic, laissez-faire, and democratic

List four ways to show you are committed to your job at school or at work.

be there on time, do what you are supposed to do, complete the tasks you are assigned, follow the rules, respect authority, be accountable.

What is one way bullying is different from harassment and discrimination?

bullying is poor treatment not based on a protected characteristic w/o a legal course of action.

Describe five common roles of team members.

challenger chameleon promoter generator implementer

List five ways confidential information is protected.

every company is responsible for storing confidential information in secure systems, companies should create policies for protecting confidential informations, companies should also provide training on the proper handling on confidential information

Describe four of the seven aspects of respectful communication.

facial expressions, value diverse opinions or ideas, adapt to one or more groups, be a team player, share info clearly and accurately.

Define a growth mindset and five of the ten ways you can practice a growth mindset.

Growth mindset: Ways to practice a growth mindset: facial expressions, value diverse opinions or ideas, adapt to one or more groups, be a team player, share info clearly and accurately. - a growth mindset can help you overcome these challenges and do and learn things you may not have thought possible. - everyone learns differently and faces challenges differently when trying a new skill or learning something new. -have target goals, create clear realist short/long-term goals and use them to monitor progress, take risks, show initiative, run to challenges, practice reflection and mindfulness, acknowledge and appreciate your path (good and bad), understand the value of learning on the way

How does collaboration demonstrate professionalism?

collaboration skills help you be an effective team member and leader

What are some important things to consider when selecting team members and assigning roles?

leaders need to select the right team that will help the organization reach its goals. team members should be selected for roles that will promote their strengths, effective leader communicate the shared visions and operating guideline to their teams, good leadership decisions make the team shine

Why is maintaining a professional appearance at school or work important?

maintaining a professional appearance helps you present a positive impression of yourself to potential employers, co-workers and clients.

List three hygiene and grooming habits to consider at work.

wearing deodorant (light fragrances) , keeping hair tidy and neat, and a healthy habit to keep yourself clean and prevent disease/infection

Describe three techniques for conflict-resolution and consensus-building.

win- winning strategies willingness to resolve problems broadening perspectives

List three things you can do if you experience a confidentiality breach.

-violations should be reported per the employee handbook or company policy -discuss the matter with hr or supervisor -help the matter get solved quickly by being open and honest

Define discrimination.

illegal discrimination os when an adverse or hostile job action is taken against a person because of a protected characteristic

Define harassment.

illegal harassment is when there is unwelcome, severe, or repeated behavior because of a protected characteristic

List the five traits of an effective leader.

keeps a firm team unified and motivated selects team members and assigns roles provide appropriate resources to maintain productivity

Why are leaders important?

leaders motivate to collaborate towards working the shared goal setting a clear vision for success and selecting the right team members

Describe three types of confidential information.

personal information- private data about employees or customers management information- is data about employee or human resource issues business information- as important data not known to the public, such as sales data or trade secrets.

Provide four of the seven words associated with conduct.

presenting yourself in a positive and respectful manner. being responsible following rules and a willingness to grow. something that will help you become more confident and respected in a position or workplace responsible, respect, reliable, committed, trustworthy, positive, and with a growth mindset

Describe at least three things about appropriate professional attire.

professional appearance does not mean limiting personal style choices, but rather being dressed and groomed appropriately for the specific profession and workplaces, and following rules set forth by your healthcare employers

List seven healthy habits that will help keep you looking and feeling professional.

proper nutrition- provides energy and nutrients needed to be reproductive. regular physical activity- relieves stress, improves emotional well being, maintains circulation, and develops muscle tone. enough sleep- be refreshed and alert. avoid harmful substances- drugs, alcohol, and vapes can damage body systems and impair judgement good ergonomics- good posture prevents fatigue and muscle strain stress management- manage stress to avoid health programs regular health visits- check ups keep you health

Define protected characteristics and list at least eight covered under the law.

protected characteristics are attributes or traits which cannot be used as a basis for workplace action or treatment -race -color -religious belief -national origin -gender -pregnancy genetic information -debts such as bankruptcy -military service/affiliation -citizenship status -physical or mental disability -and age for people over 40

List five of the ways you can maintain a positive attitude.

refocus complaints(problem/solution) no badmouthing enjoy visual reminders take breaks and recharge self

List four important aspects of leadership communication.

shared vision, operating guidelines, might choose to have individual face to face meeting, thru email

What are two things to consider about body art at work?

some people have their own stereotypes about tattoos and there could also be policies on them as well

Define teamwork.

the process of working collaboratively with a group of people for a common purpose

Can only one person be a leader of a team? Explain.

there can be more than one leader if they have the leadership traits and skills

List and describe each element of creating SMART goals:

S: specific- state the who, what , why , and how M:measurable- define a target to know if the team has met the goal A:attainable- seek a goal that stretches the team a little but is still within reach R: realistic- ensure what is needed to achieve the goal is available and the goal fits the assignment T: timely- set timeframes and clarify expectations of when the goal should be met

List at least two ways you can show ethical behavior and uphold the integrity of your workplace or school.

-employers have legal and ethical responsibilities when it comes to keeping a workplace inclusive -discrimination and harassment can be committed by co-workers or non-employees -know the company's policies and report any incidents you might experience or witness. -consult the employee handbook or pictures, discuss the matter with HR or a supervisor, help the matter get received quickly by being honest and detailed. -report manner, and tell the person to stop the behavior, report situation per procedures

What are some characteristics of inclusion in the workplace?

-inclusion in the workplace means every employee is valued, supported, and respected. -an organization should include behaviors that support inclusion and allow a space in which each employee can reach their potential

Describe six characteristics of an effective team member.

-positive(staying optimistic when working with team members is important even when its challenging to be enthusiastic and encouraging -be able to be flexible -respect is expressing interest, showing empathy, appreciating diverse opinions, and contributing. -problem solving. being ready to come to a solution instead of just pointing out there is a problem. -initiative, being proactive and looking for opportunities to continue rather than waiting for someone to tell you to do it. -goal-orientation, understanding the teams identity and working to contribute to the common goal. accountability- being honest, transparent and accepting responsibility within a team. active listening- hearing and valuing opinions or viewpoints of others -willing to compromise, acknowledge what went wrong or be willing to do things differently to reach a goal reliability- be prepared, responsible , and completing assigned tasks on time allows team members to trust and rely on one another

Describe at least two laws which help to create an inclusive workplace.

-protected characteristics are attributes or traits which cannot be used as a basis for workplace action or treatment -equal pay act of 1963 prohibits sex based wage discrimination in men and women civil rights act of 1964 makes it illegal to discriminate a person based of religion, sex, age, race, etc -age discrimination act of 1967 protects individuals 40y/o(+) from employment discrimination based on age -equal employment opportunity act makes it illegal to discriminate based of race, gender, etc -americans w/ disabilities act of 1990 prohibits employment discrimination on the basic of disability by private employers family and medical leave act of 1993,requires certain employers to grant leave to eligible employees who need time of bc of a serious health condition that they or someone else is experiencing


Related study sets

PSY312 - Abnormal Psychology, Online Qizzes

View Set

Week 14: Functional Assessment of the Older Adult

View Set