Project+ Certmaster
On a kitchen remodeling project, the scope and key deliverables, the project schedule, duration, deadlines, costs, and estimates were drawn up in a preliminary scope statement. The scope statement was given stakeholder approval and the project began. Unfortunately, fuel costs have risen sharply in a short period, and all other costs and expenses increased across the board. Negotiating pricing on some materials will also push back some milestones and perhaps the completion date of the project. Due to these changes, a project cost baseline was drawn up rather than a project budget. What is the difference between a project cost baseline and a project budget? A cost baseline is the total cost projection for the project's duration, while a budget is an estimate of all resource costs and expenses. A cost baseline includes new start and finish dates, while a budget is a phased approach to monitoring cost performance. A c
A cost baseline includes cost estimates and contingency reserves, while a budget totals cost estimates, contingency, and management reserves. A cost baseline includes the cost estimate and the contingency reserve. A budget totals the cost estimate, and the contingency and management reserves.
While executing a breakdown of work, the project has a self-organized team that is only available to work for ten weeks. The project sponsor requested five fixed and two preferred deliverables. They approved removing the preferred deliverables if the team ran out of time. Analyze the scenario to determine what the team should create and why. Sprint planning because meetings are held at the beginning of each sprint, and teams plan work around the sprint. A project backlog because the project has a flexible scope for fixed time and resources. An MVP because it will retain more valuable and detailed information. A WBS because it is a tool for linking together project scope with schedules and the level of effort or resources.
A project backlog because the project has a flexible scope for fixed time and resources. A product backlog is flexible for fixed time and resources and strictly focuses on tracking and ordering the product scope.
A project manager is creating a WBS for a project charter toward a catering service expansion of a national restaurant chain. The scope has been determined, deliverables identified, team members placed, and levels of work built. The team lead requested a WBS dictionary to be included. Which of the following is NOT a section of a WBS dictionary? A project schedule and task list A work package and workarounds Date of assignment Estimated cost
A project schedule and task list A work breakdown structure (WBS) dictionary would not include a project schedule and task list. Tasks are too detailed for a WBS and take creative freedom away from the team members.
What kind of committee contains a group of executives, the PM, and stakeholders (considered a governing body) who offer support and guidance, but do not manage the project throughout the project's life cycle and instead act as the "voice of the customer"? An oversight committee A refinement committee A project steering committee An evaluation committee
A project steering committee A project steering committee is a group of stakeholders, executives, and some team members, such as the project manager (PM) and a scribe, to govern, support, and guide, but not manage the project through its life cycle and acts as the "voice of the customer."
An automotive manufacturer having supply chain issues lacks computer chips that control certain aspects of the vehicle's additions, such as sunroofs. It may be some time before the supply-chain manufacturer can produce the chips. An analysis shows that the severity and costs of the impact on consumers and the organizations involved are minimal. The manufacturer keeps a listing of the vehicle identification numbers (VINs) to identify vehicles needing chips. What are the manufacturer and dealerships performing? A workaround Issue tracking Issue escalation A contingency plan
A workaround A workaround would be the most appropriate response for a low-priority, low-impact issue unlikely to affect product delivery. Workarounds are necessary and helpful for keeping operations running when a system is experiencing issues. However, the project manager (PM) needs to ensure that they are temporary.
The company's chief executive officer (CEO) stopped a project manager in the hallway. The CEO was curious about how the project was going. What type of meeting is this called? External status reporting Progress reporting Gap analysis Ad hoc reporting
Ad hoc reporting An organization can call on project managers to report on the project at any time. Therefore, project managers need to be prepared to deliver updates as required. Ad hoc reporting could be a meeting where project managers can share project information with an audience or a request for data.
What individual designs solutions, looks across an organization at how different systems work together, and ensures projects adhere to solution requirements? Architect End-user Scrum master Product manager
Architect Architects design solutions by looking across an organization to see how different systems work together and ensuring projects adhere to solution requirements.
What individual designs solutions, looks across an organization at how different systems work together, and ensures projects adhere to solution requirements? Product manager End-user Scrum master Architect
Architect Architects design solutions by looking across an organization to see how different systems work together and ensuring projects adhere to solution requirements.
What is known as an "Ishikawa diagram" or "cause and effect diagram."? It is a simple tool that visualizes how various factors impact a single outcome. Control chart Histogram Fishbone diagram Gantt chart
Fishbone diagram
A project consultant weighs the impacts associated with environmental, social, and governance factors on a current project. What topic creates internal and external awareness by sharing through published statements? Awareness of applicable regulations and standards Project impact on local and global environments Awareness of company vision, mission statement, and values Project impact on company brand value
Awareness of company vision, mission statement, and values A company's identity includes its vision, mission statement, and values. The vision, mission, and values are the identity the company shares via published statements and should reflect the company's spirit to the public.
A project manager wants to hire new team members for a complex project. What security concept best includes a review of prior work history and education? Need-to-know information access Background screening Clearance requirements Resource access and permissions
Background screening Background screening or background checks often occur before an employee begins work. The background screening process helps organizations confirm hiring requirements, such as the person's education, certifications, and references.
The _____________ chart measures how much work is remaining each day. A line represents the target for the day. The first day of the project plots all work remaining, and the last day plots no work remaining. Velocity chart Burnup chart Burndown chart Control chart
Burndown chart
A project team needs to establish an information radiator that will reflect the amount of work remaining after each standup. What type of chart would best meet the team's requirements? Control chart Burndown chart Fishbone diagram Burnup chart
Burndown chart The burndown chart measures how much work is remaining each day. A line represents the target for the day. The first day of the project plots all work remaining, and the last day plots no work remaining.
A ____________ chart measures the total amount of work completed each day. Velocity chart Burnup chart Burndown chart Control chart
Burnup chart
A project manager reviews the change controls used during a recent project's life cycle. Which component will the project manager use to review change requests quickly? Preliminary review Change request creation Impact assessment Change control log
Change control log A change log, also called a "change control log," contains all the documented change requests for the project. The project manager uses it to review change requests quickly.
A security analyst receives several alerts from the monitoring system regarding a service account. Where should the analyst check first? Change log Throughput chart Defect log Issue Log
Change log Change management is a good starting place to check for security alerts. Often, alerts are made off of a certain network baseline. When things change, though, people often fail to consider security.
The company accountant works with the project manager to ensure all purchase orders were correctly submitted and paid for. What part of the close-out process is the accountant working on with the project manager? Proactive communication Collecting feedback from stakeholders Closing contracts Validation of deliverables
Closing contracts Begin closing contracts only after obtaining approval to close a project from all stakeholders. Review the terms, and ensure that all deliverables and activities are complete.
A software engineer is updating the operational change control log of the decisions and actions taken by the team's project managers. In relation to development and information technology (IT) operations, what uses automation to increase efficiency and increases a project schedule's flexibility? Cloud change control Continuous Integrity/Continuous Delivery Tiered architecture On-premises change control
Cloud change control Cloud deployments use automation to increase efficiency. The user may see more frequent releases, which increases a project schedule's flexibility. Cloud models build in configuration and security checks, effectively automating a portion of the project's risk mitigation.
A company is looking for a new software solution that will limit the need for technicians to perform periodic upgrades. What type of software installation option would best suit the company's requirements? Local installation Cloud-based solutions Enterprise social media On-premise solutions
Cloud-based solutions Users access cloud-based solutions through an internet browser. For this reason, it is also known as online software or an online installation.
In preparing for a project, two members made conflicting statements regarding the project's timeline. One stated the timeline is extremely short, while the other noted the timeline is more than enough time. As the project manager, what kind of conflict resolution strategy would resolve this conflict by coming to a middle ground decision? Avoiding Collaboration Forcing Compromise
Compromise The compromising style requires both parties to meet in the middle. The people in the conflict share their insights and concede to change something but keep some part of their idea.
What are statistical charts that track the variation in a process? A ______ ______ does not consider targets or goals. Instead, it shows if the process is performing as it usually does. Control chart Histogram Fishbone diagram Gantt chart
Control chart
A subject matter expert (SME) explains the statistical significance of a variable to the project team. What chart best fits the SME's requirements and helps display upper and lower limits? Control chart Flowchart Gantt chart Data flow diagram
Control chart Control charts are statistical charts that track the variation in a process. A control chart does not consider targets or goals. Instead, it shows if the process is performing as it usually does. A process performing as expected is "in control" and has an acceptable amount of variation.
The project manager (PM) of a software development project noticed team members expressing much tension during meetings, spending a great deal of time debating over conflicting views, and sometimes not having any discussions. The company owner calls them "healthy conflicts," but the communications manager thinks there needs to be something else to remedy the situation. What is the best strategy the communications manager should take at this point in the project? Create a conflict escalation plan. Schedule conflict conferences. Institute a conflict ruling board. Institute project-specific communication channels.
Create a conflict escalation plan. Recognizing conflict early is key to successful conflict management. Conflicts will escalate when not addressed, increasing in severity and impact.
What does the project manager use when they need to consider additional actions during the change control process of a project? Conduct an impact assessment. Conduct a preliminary review. Document requests in a change control log. Create change requests.
Create change requests. Project managers can create change requests throughout the project when they need to consider additional actions. In all instances, the project manager will route all change requests to the appropriate decision makers for approval.
When assigned to a new high-profile project, kickoff meeting attendees notice the project manager (PM) is very excited about the project. The meetings involve listening to current organization operations and discussions about what lies ahead for the company after project completion. Projections for the company include receiving a large sum of money after the project, which would mean a lot to everyone involved. Since the project has not started yet, there are very few artifacts. What exactly are team members comparing in this scenario? CapEx and OpEx from the project Vendors and stakeholders' interest in the project for the business Current state and future state of the business from the project Expenses and ROI of the project from the business
Current state and future state of the business from the project The current state describes what is happening now, and the future state describes what the business will look like after the project.
A project manager for a financial technology company evaluates their current project. This includes updating and preserving archived data to ensure compliance and privacy are in place. What organization-specific concern could directly impact the project if not protected? Compliance assessment Legal consult Data privacy law General Data Protection Regulation (GDPR)
Data privacy law Today, organization-specific compliance concerns can directly impact projects. Data privacy laws, for instance, are a recently emerging field as most organizations now use some form of digitalization.
What information technology (IT) concept supports project management by providing storage systems which organize electronic information into structured tables? Documentation Networking and connectivity Databases Data warehouse
Databases Databases are data storage systems that organize electronic information into structured tables. Analysts and engineers intentionally design databases, making retrieving and interpreting data easier.
A software development manager wants to keep a record of issues that arise during the coding process. Which of the following will best help the manager with this? Risk report Task board Defect log Change Log
Defect log The team uses a defect log in software projects. The log finds defects during testing and after release. During the test process, a test engineer records defects in a defect log, and a software engineer fixes them.
A new project manager provides a briefing to the team on process management within a cyber community. After introductions, the manager discusses the various characteristics of a project. What is NOT a project characteristic? Start/finish times Uniqueness DevOps Reason/purpose
DevOps DevOps is not a project characteristic. Instead, DevOps controls the software engineering process and offers operational support, reducing friction between teams and improving cross-functional collaboration.
A new help desk system is set up but the company is having issues deriving value from it since end-users are not following the proper process to create a new ticket. What should the company work on to best utilize the ticketing system? Proactively communicate. Ensure adoption. Perform new processes. Validate deliverables.
Ensure adoption. At implementation, the team should prepare to provide extra support to new adopters. For example, they might need to contact high-stakes users personally. They can set up open calls or office hours where users can drop in for assistance.
The storage team asks the director to help reduce storage. They point out that approximately ten to fifty people email the presentations for meetings, and many of the files are quite large. What can help reduce overall storage for the storage team? File sharing platform Workflow platform Wiki Whiteboard
File sharing platform File sharing platforms allow users to post a file in a single location and grant access to one or more users. Previously, users may have shared files via email.
A low-priority issue became more significant when a team had a problem with a cloud-based database application. What can the project manager (PM) do to respond to the problem quickly before it becomes a high-priority issue? Execute the contingency plan. Conduct a root cause analysis. Create an escalation path. Add it to the issue tracking.
Execute the contingency plan. The PM designs a contingency plan or fast reactions. It should contain all the information needed to recover from the threat or capitalize on the opportunity as quickly as possible.
A company is completing a project for a governmental agency. The agency requires that the company summarize the project's status on a blog to keep the public informed of updates. What is the agency requesting? External status reporting Gap analysis Project meetings Ad hoc reporting
External status reporting External status reports refer to publishing or disseminating reports to those outside of the project, company, or client.
A project manager (PM) needs to describe to the project's stakeholders the factors impacting a specific store's customer churn rate. How can the PM visually depict the factors leading to the outcome? Control chart Flowchart Data flow diagram Fishbone diagram
Fishbone diagram A fishbone diagram is also an Ishikawa diagram or cause and effect diagram. It is a simple tool that visualizes how various factors impact a single outcome. A fishbone diagram has a single problem on the far right of the diagram, in the "fish's" head.
A project manager uses a process diagram at a kickoff meeting. What type of chart is a process diagram? Flowchart Decision tree Data flow diagram Gantt chart
Flowchart A flowchart is a process flow chart or a process diagram. This chart visualizes a process and can compress complicated work instructions into a few charts.
While organizing a new project, the project manager is looking to build out the structure of the stakeholders. What organizational structure divides the organization by areas of expertise or specialization? Projectized Demonstration Matrix Functional
Functional Functional organizations are the most recognizable. A functional organizational structure divides the organization by areas of expertise or specialization.
A department manager is looking to get a project approved by the chief financial officer (CFO). The CFO requests a report that explains the benefits of what to accomplish in contrast with the current state. What kind of report would best fit this request? Phase gate review Gap analysis External status reporting Ad hoc reporting
Gap analysis Gap analysis compares the current state and future state and describes the differences. It is the plan to move from the current state to the future state.
A project team is reviewing their progress over the last six months to determine if they are maintaining their required velocity. What is the most basic type of chart that can represent this data? Control chart Histogram Fishbone diagram Gantt chart
Histogram A histogram is a column chart used in statistical analysis. The horizontal axis shows a fixed series of continuous data, and the vertical axis shows the varying frequency of each value on the horizontal axis.
A company wants to buy some multi-function copiers for their printer upgrade project. They want the ability to return the equipment at the end of the contract. Which type of procurement method fulfills this need? Buy Build Lease Warranty
Lease
Preparing for a project begins with a review of information and data that explicitly includes any items generated throughout the project. Artifacts support the completion of other, larger projects and can include configuration files, workflows, process narratives, and contracts. Of the following statements, which statement is NOT accurate regarding why a project manager (PM) should complete a study of existing artifacts? Managing the project is an artifact. Knowing existing project artifacts improves the project management approach. Reviewing existing artifacts allows for quicker updates on a project's progress. Understanding what artifacts exist will help a PM to learn contextual information about the project environment.
Managing the project is an artifact. Knowing existing project artifacts improves the project management approach. Managing the project is NOT an artifact, but it does produce artifacts, such as agreements, contracts, plans, charts, visual data, baselines, and strategies.
A cyber team is midway through a project and learns that company ownership will change. What type of risk is the team experiencing if they need to work with new managers and change current work styles? Cybersecurity event Mergers and acquisitions Reorganization Infrastructure EOL
Mergers and acquisitions Company ownership may change during a project. Mergers and acquisitions (M&A) introduce several new risks, including changes to company cultures, working with new managers or a new project management office (PMO), or changes to current work styles.
A project manager wants to enhance security for access to the team folders for a critical project. What requires the presence of at least two pieces of evidence before the project manager can grant access to the project folders? Branding restrictions Mobile devices Facility access Multifactor authentication (MFA)
Multifactor authentication (MFA) Multifactor authentication (MFA) is an added layer of security that requires a user to present at least two pieces of evidence to access a remote system or resource.
A cyber intern is assigned to a new cyber project and wants to incorporate information technology (IT) concepts, specifically, a modular software design that is separated by layers and tiers, into the project. What can the intern incorporate to support the project? Storage Networking and connectivity Computing services Multitiered architecture
Multitiered architecture Multitiered architecture is a modular software design that divides software into layers, or tiers. Each tier is built and implemented separately.
A cyber engineer is assigned to a project and wants to incorporate some technology enhancements; specifically component/user connections. What concept can the engineer further explore to learn about these types of connections? Computing services Networking Multitiered architecture Storage
Networking Networking and connectivity refer to how the various users and components within a system connect, such as how employees connect to the company's internal network and how they can connect to the internet while on company equipment and resources.
A team receives an email notifying the department that the CEO has just stepped down immediately after providing the annual work priority guidelines. The new CEO will be determining new priorities over the next quarter. What has cascading impacts on the organization that can cause risk due to the variance in priorities of work? New project New management Regulated environments Digital transformation
New management A change in senior management has a cascading effect on the organization. Operations and the project portfolio reflect the organization's priorities, which are also senior management's priorities.
A technician is in the middle of a cyber project and discovers that the company has diverted the technician's valuable resources to another team. What is likely the cause for the shift in resources? New priority project New management Regulated environments Digital transformation
New priority project In a business setting, the company may approve a new, higher-priority project at any time. The company may shift the resources if this new project needs the same resources as other projects.
In anticipation of critical path analysis, the project manager (PM) wants a chart that shows the Finish-to-Start (FS) project schedule with a slight adjustment for worst-case and best-case scenarios. What type of chart will show the PM the information wanted? Milestone chart PERT chart Flowchart Gantt chart
PERT chart A Program Evaluation and Review Technique (PERT) chart represents duration, activities, dependencies, and a typical schedule with a slight adjustment for the worst-case and best-case scenarios. It also documents a calculated duration estimate for each activity, known as the "PERT estimate," a weighted factor with optimistic, pessimistic, and most likely durations for an activity.
Toward the end of an extended software development project, the project manager (PM) tested the final outputs against the initial specifications. The automated and manual tests consisted of running the code, deploying the system, and confirming the software's main features were enabled and working before a software engineer completed any detailed testing. What is the most likely next step for testing the software before setting the system live for users? Performance testing Stress testing Smoke testing Regression testing
Performance testing Performance testing measures system performance, evaluating stability, functionality, and whether it is fast enough to work under various workloads. It includes stress testing, user acceptance testing, smoke testing, regression testing, and unit testing.
Toward the end of an extended software development project, the project manager (PM) tested the final outputs against the initial specifications. The automated and manual tests consisted of running the code, deploying the system, and confirming the software's main features were enabled and working before a software engineer completed any detailed testing. What is the most likely next step for testing the software before setting the system live for users? Smoke testing Performance testing Stress testing Regression testing
Performance testing Performance testing measures system performance, evaluating stability, functionality, and whether it is fast enough to work under various workloads. It includes stress testing, user acceptance testing, smoke testing, regression testing, and unit testing.
A systems manager is trying to improve the overall security of the systems and is setting up key performance indicators (KPIs) to track progress. Which of the following would best help the manager with this? Project dashboard Stakeholder engagement plan Task board Defect log
Project dashboard Key performance indicators (KPIs) are featured frequently in operational and project dashboards to manage performance.
What will run a high-level system test as part of performance testing. It compiles and runs the code and identifies problems before releasing and deploying it to users? Smoke testing Performance testing Stress testing Regression testing
Smoke testing
A project manager segments a project into various periods. At the end of these periods, a meeting is held with stakeholders to go over the progress. What type of meeting will the project manager conduct? Phase gate review Gap analysis External status reporting Ad hoc reporting
Phase gate review The phase gate review meeting is at every phase gate. A phase gate meeting occurs when the project moves from one phase to the next.
A project manager is setting up meetings between parties and wants to ensure that it is done through real-time video. This will allow parties to see body language and facial expressions and hear changes in tone. What is the best medium for the manager to use? Email Chat SMS Phone
Phone Video and videoconference calls blend the visibility of a face-to-face meeting and the convenience of a phone call to create a fully online meeting.
An end-user-services manager must create a list of potential equipment vendors that they have vetted and approved. What kind of list should the manager create? Market research Demonstration References Prequalified vendors
Prequalified vendors The procurement team may have prequalified vendors initially vetted to confirm that they meet basic requirements to work with the organization.
At the end of a construction project, the various subcontractors returned their keycard access. Why might the company want to ensure to remove this access? Punish the contractor. Reuse the keycards. Prevent illicit access. Allow access.
Prevent illicit access. The company needs to remove unnecessary access to prevent security issues later and control costs at the project's end.
What position works in any framework and serves a more strategic function than product owners or project managers? They exist for a product's entire life cycle. Product manager End-user Scrum master Architect
Product manager
A software development company is developing an agile team. Who should they hire to maximize outcomes and select and prioritize the work that agile teams will complete? Scrum master Product owner Architect Product manager
Product owner Product owners work within agile teams. They identify how to improve a product and are accountable for creating the most valuable product possible. A product owner tends to a product for the product's entire life cycle.
The project manager met with the client after the end of the project to go over how well the project met the client's needs. What part of a project close-out does this describe? Budget reconciliation Project closeout report Project evaluation Closing contracts
Project evaluation A project evaluation is a structured, objective assessment of a project's performance. Project evaluations focus on how a project operates, its performance, and its impact.
Which exploratory document do sellers use when deliverables are commodities with precise specifications, and the price will be the primary determining factor? Request for quote Request for proposal Request for bid Request for information
Request for bid (RFB) When cost is the deciding factor, the buyer may opt to distribute a request for bid (RFB). An RFB solicits proposals like an RFP, but the vendors compete on price.
A small development firm with a five-member team recently had its most productive member involved in an automobile accident and unable to commute to the workplace. This member usually took a commuter train from nearby states to the office. Instead, the member must spend a long period in the hospital or at home but is still able to work on the project. However, the only technology with the member is a smartphone. What would be the best way to provide this member the ability to work on the project remotely? Replace the member with another individual. Provide technological tools to secure team communication and productivity. Set clear objective milestones to have completed when the member returns. Put the project on hold until the member returns.
Provide technological tools to secure team communication and productivity. Technological barriers are the only things missing. A project manager (PM) can overcome technology barriers by giving the team members the tools they need to complete the work securely.
A systems engineer needs to coordinate with the person responsible for a portion of a project. Which of the following would be the best place to find the information? Time-tracking tool RAM Stakeholder engagement plan RTM
RAM The responsibility assignment matrix (RAM) clarifies who is responsible for completing and managing the activities.
The manufacturer of high-end carpentry materials for a supplier recently went out of business. The PM sought information from several out-of-state contractors to find the most suitable materials at the best price, so the company could complete the project. The PM acknowledged that various suppliers carry different materials. Which of the following requests should the PM make in this scenario? RFB RFQ RFP RFI
RFI The project manager (PM) should request a request for information (RFI) to obtain more information about a product from a vendor before initiating the solicitation process on a project.
What confirms that any changes to the code did not affect the functionality of any other portion of the software. It does not introduce new tests; however, it reruns existing tests? Smoke testing Performance testing Stress testing Regression testing
Regression testing
A project manager (PM) implements operation security and physical security concepts into a project and working area. One of the team members asks the PM if they could use a personal USB drive to transfer data. What is the team member asking to use? Removable media Background screens Mobile device Facility access
Removable media Removable media are portable storage devices that can be plugged in and removed while a computer runs, such as USB drives. Companies often enact security policies that restrict removable media use.
A project manager and two other senior leaders receive promotions and move to a new group. What can cause team members to become temporarily unsettled? Infrastructure EOL Cybersecurity event Reorganization Merger
Reorganization A reorganization, also called organizational restructuring, disrupts the team because people are temporarily unsettled when change occurs.
Which exploratory document do sellers use when deliverables are commodities with precise specifications, and the price will be the primary determining factor? Request for information Request for bid Request for proposal Request for quote
Request for bid When cost is the deciding factor, the buyer may opt to distribute a request for bid (RFB). An RFB solicits proposals like an RFP, but the vendors compete on price.
The buyer uses a __________to solicit multiple vendor proposals for a solution. An ______is incredibly detailed, formal, and structured. The buyer will provide specific information about the project, problem, scope, and critical details in an ________. Request for quote Request for proposal Request for bid Request for information
Request for proposal (RFP)
What is an exclusively financial proposal. It is a formal document requesting pricing information for specific requirements, such as supplies or labor. Request for quote Request for proposal Request for bid Request for information
Request for quote (RFQ)
A small startup's project manager (PM) has to launch a cloud-based personal budgeting application. One team of nine members creates the final product, while another team regularly communicates with external vendors on pricing and costs. The PM uses software to create schedules, calculate baselines, and report results through tables, boards, and charts. The software also includes a list of all project resources, capacity, and costs allowing the PM to assign the physical resources used or needed by the team actively working on specific tasks and calculate an updated project cost based on the vendor resource rates and schedules. Tracking resource assignments to identify issues, such as when people are overallocated, is an example of what? Resource allocation Resource leveling Resource analysis Resource loading
Resource loading Resource loading works by assigning resources that will work within a project to automatically reduce the resource's availability and increase the project cost, selecting the people who will be actively working on a task and the people responsible for the task on a Gantt chart.
The company hires a vulnerability manager since management wants to look at the information about a project's risk management process. Where should the vulnerability manager look? Project network diagram Critical path method Risk register Risk report
Risk report The risk report shares relevant information about a project's risk management process. The project manager prepares and shares it throughout the remainder of the project.
What project management activity revolves around continually assessing things that threaten the project's completion? Risk reporting Project meetings Gap analysis Ad hoc reporting
Risk reporting The communication plan includes risk reporting activities. Risk reporting summarizes the project's risk status and how risk affects the project.
A project engineer creates a hybrid project that will incorporate never before used information technology to support critical functions and reporting. What is a complete software stack, including the infrastructure, environments, and the actual product that an end-user would use? IaaS XaaS SaaS PaaS
SaaS Software as a service (SaaS) is a complete software stack. It is the infrastructure, environments, and the actual product that an end-user would use. SaaS is incredibly user-friendly because it is usually available via an internet browser.
By the end of the planning phase, a project's team will know much more about the scope and requirements and can write a detailed scope statement. During the planning phase, there were too many unknowns, and there have been many changes during a project's life cycle. Since the preliminary and detailed scope statements can use the same format, several elements would need to be added to the scope statement to make it more accurate. What elements would be found on a preliminary scope statement without needing to be added to a detailed scope statement? Milestones and vendor restrictions Tasks, targets, and risks Budgets, estimates, and estimation methods Scope description, exclusions, and assumptions
Scope description, exclusions, and assumptions
What position is the agile team's Scrum coach. Scrum coaches help the team, product owner, and organization improve how they apply Scrum? Product manager End-user Scrum master Architect
Scrum master
A software development company is setting up a new agile team and needs an individual who can be the team's coach to maximize its effectiveness. Which individual fills this role? Product manager Program manager Architect Scrum master
Scrum master The Scrum master is the agile team's Scrum coach. Scrum coaches help the team, product owner, and organization improve how they apply Scrum.
A Scrum project includes team members located out of the company time zone. Team members complained to the PM that the team does not know each other well, does not talk with each other, and some team members are getting ahead of tasks. The project prospectus requires members to focus on the immediate work they need to complete. Analyze the situation and determine how best the PM can solve the issue with team members. Give incentives to get work completed. Document progress on each individual. Hold a motivation party. Set a meeting cadence.
Set a meeting cadence. Particularly in a Scrum methodology, events typically occur on the same cadence and at the same place. This predictability simplifies planning for the whole team.
A new manager is leading a meeting that explains the company's current progress and where the company wants to be. Which of the following would best help the manager in this meeting? Slide deck Spreadsheet Diagram Word processing
Slide deck Slide decks often serve as a backdrop to a conversation or presentation. Presentation software creates slide decks, a series of visual pages that combine to tell a story.
A project manager organizes the team of employees involved in the project. What is another word that describes these people? Program manager Sponsor Project manager Stakeholders
Stakeholders Stakeholders are individuals who are involved with the project. They will either be executive leadership, developers, managers, or end-users.
A technician is working on a critical project and needs to shift hardware resources to another team to assist in meeting project milestones. As part of the plan, the technician determines who will transport the equipment and who will be accountable for any damage. What planning concept is the technician considering while conducting these actions? Computing services Storage Multitiered architecture Content management
Storage Physical technology needs a storage plan. When a project needs to transport hardware, storage refers to how the assets are packaged and shipped, who transports them, and who is accountable for damage.
What is a performance test to measure functionality under unexpected conditions, specifically for system performance when it reaches or exceeds expected workloads or conditions? Smoke testing Performance testing Stress testing Regression testing
Stress testing
The team for a software development firm is across many time zones on an extreme programming (XP) project. The XP framework relies on face-to-face interactions between team members and customers. Team members spread across multiple time zones limit the time available to schedule face-to-face meetings, so the project has evolved to add and include virtual discussions, text messages, and email communications between remote team members, vendors, stakeholders, and clients. This kind of communication is an example of what? Synchronous and asynchronous communications Internal and external communications Formal and informal communications
Synchronous and asynchronous communications Synchronous communication relies on face-to-face, real-time meetings, formal or informal. Asynchronous communications are emails, messages, formal, informal, external, internal, written, and oral.
A company tasks the technician with performing software changes that require additional change controls and approvals before moving forward. What type of approval does the technician need before the technician can initiate modifications for code review? Technical Architectural Product owner Release
Technical Software changes require additional change controls to complement the overarching change management process. As a result, the user may see a variation of these approvals in regular project activities. Technical approvals stem from technical or code review and pair programming.
An independent (indie) game developer created a document that defines how they and potential clients will work together. This document includes strategies to manage issues and risks. What kind of document did the indie game developer create? Statement of work Competitive analysis Terms of reference Market research
Terms of reference Terms of reference (TOR) is a formal document that creates a shared understanding of a group's scope of work or expectations. It often defines how a group will work together and may include strategies to manage issues and risks.
At a meeting for a finished project, the facilitator praised the project manager (PM) for a "job well done." They spoke about how the company stretched its time, resources, and funds to complete the project on time. There were many boasting executives and happy stakeholders, and the community seemed satisfied with the manufacturing process since it employs half the town. All they had to do now was push the product. Which of the following is NOT a measure of this project's success? The team's happiness or stakeholder satisfaction scores are skyrocketing. The company reduced high-probability risks and is making more money. The community impacts, such as jobs created and customer satisfaction, are measurably improved. The company used time, incurred costs and expenses, created a scope, and fulfilled a purpose to produce a quality product.
The company reduced high-probability risks and is making more money. Success criteria are measurable targets a project must meet before it can be considered successful. While measurable, this case did not mention reducing the high-probability risk, the organization increasing profits, or any return on investment (ROI).
A cyber engineer wants to incorporate an agile or waterfall concept into the team's new project. When reviewing both concepts, what does the engineer discover is an element of a waterfall concept? The schedule is loose and flexible, and the team plans one iteration at a time. The customer does not communicate directly with the developers. They are small by design, consisting of three to ten members. The product owner tends to the product for its entire life cycle.
The customer does not communicate directly with the developers. In a waterfall project, customers do not communicate directly with the developers, whereas in agile projects, customers engage with stakeholders throughout the entire project.
Why might it be valuable to celebrate after a project's completion? To spend time not working To spend the last of the project's budget To reward the members for their hard work To prepare for the next project
To reward the members for their hard work Rewarding stakeholders at the end of the project is vital to building morale and keeping people engaged. Projects can be challenging and exhausting, so relaxing after them is valuable.
A project manager is working on a project in which the project findings provide an advantage over the competition but do not have approval from the patent office. What would these project findings be? Intellectual property Trade secret National security information Data classification
Trade secret Trade secrets are a specific type of intellectual property. They are an asset that gives the company a competitive advantage but does not register with a copyright, trademark, or patent.
What project tool allows a project manager (PM) to verify that a system upgrade has resolved or reduced issues for their team? Calendaring tools Ticketing or case management system Project management scheduling software Real-time surveys
Ticketing or case management system A ticketing system is an organized way to manage records of customer problems. Also referred to as a case management or help desk system, this product type combines workflows and user interfaces to create a one-stop experience. For example, after a system change, a system administrator can pull ticket reports for the system to verify that the upgrade reduced issues.
A _________________ creates separate environments, allowing more people to work on a product without placing the customer or source code at risk. Cloud change control Continuous Integrity/Continuous Delivery Tiered architecture On-premises change control
Tiered architecture
While looking for effective methods to support operational change control processes within the current team project, one of the engineers wants to create an environment where multiple teams can simultaneously work on a product without placing the customer or source code at risk. What type of structure will the engineer want to use? Tiered architecture Continuous Integrity/Continuous Delivery On-premises change control Cloud change control
Tiered architecture A tiered architecture creates separate environments, allowing more people to work on a product without placing the customer or source code at risk.
A new project requires a different set of tools and skills to complete. What will the project team need to work on to fulfill the project obligations? Documentation Training Communication New knowledge base
Training The project manager should identify the various training the team might need. For example, they might need to learn how to use a tool, understand a concept, or administer a process.
A project manager received a request from the client to add a feature. After assessing everything, the project manager responded that they could not add the feature without breaking the schedule. What does the project manager need to do next? Update the project timeline. Proactively communicate. Update the project budget. Validate deliverables.
Update the project timeline. The project end date will change if the change request includes changes to the critical path. Other activities can influence the rest of the project timeline as well.
A project manager received a request from the client to add a feature. After assessing everything, the project manager responded that they would need to hire more people to maintain the schedule. What task is the project manager performing? Proactively communicating Validating deliverables Updating the project timeline Updating the project budget
Updating the project budget When the project receives a new change request, the project manager will analyze the change's impact on the budget. Budgetary impact includes changes to how resources are secured and the number of activities.
A project manager (PM) establishes the project team prior to a kickoff meeting. The PM has obtained the required information to know how many story points the team can complete during each iteration. How would the PM visually depict this for the project team members? Velocity chart Burnup chart Burndown chart Control chart
Velocity chart A velocity chart measures how many story points a project team can complete per iteration. The chart contains several previous iterations and usually plots an average for the iterations shown.
On a food service supply catering project with new vendors, the manager noticed some products arrived spoiled. Management decides to explore some options and wants to advise everyone on the change and what to look for in the food services. The manager does not want to make the current vendors aware of their problems until they can find a resolution. The management uses informal channels to clarify the project's goals, answer questions, ease concerns, and ultimately build support. An email is crafted, and the project scribe is asked to ensure the communication goes out to only those considered as an internal audience. Which of the following choices does NOT constitute an internal audience member on the project? Project manager, owners, and catering staff Members from different projects, teams, departments, or divisions Vendors, suppliers, carriers, delivery personnel, and clients Administrative, customer service, a
Vendors, suppliers, carriers, delivery personnel, and clients External audience members include recipients who work outside the organization. Sending the communication to vendors, suppliers, carriers, delivery personnel, and clients would defeat the purpose in this case; making them aware of the issue before it is advisable.
A development manager is hired to manage an outsourced team of developers overseas. They are tasked with streamlining the development and release processes. What tool will best assist them? Task board Issue log Version control tools Critical path method
Version control tools Software development and DevOps teams use version control software to streamline the development and release processes.
When would a local installation be more appropriate than an on-premise solution? When users need to connect to software through an internet browser When users need to access software from multiple types of devices When users need to connect to their company network to use software When installing software on a limited number of devices
When installing software on a limited number of devices Local installation is a variation of on-premises installation and a common model for personal computers. A local installation means a technician installs the software on the computer or device that will use the software.
A project team needs a virtual creative space where they can brainstorm ideas and accomplish creative tasks. What type of project management productivity tool would best meet the team's requirements? Workflow platforms File sharing platforms Wiki and knowledge base Whiteboard
Whiteboard A whiteboard platform creates a virtual creative space. It looks a lot like a physical whiteboard when it is blank, and it has the same intention, offering a blank canvas that users can use to accomplish any creative task.
A project manager has assigned a cyber architect a new project and requested that the architect use a project framework that heavily emphasizes software engineering practices and design to create a higher quality of life for developers. What could the architect consider using to fulfill these requests? DevOps SAFe XP DevSecOps
XP Extreme programming (XP) is an agile software development framework with a heavy emphasis on software engineering practices and design to create a higher quality of life for developers.
__________ teams are small by design, with just three to ten members. The small size facilitates communication and collaboration. Scaled ______ can create a large team by grouping multiple small ______ teams together. In an _______ project, the schedule is loose and flexible, and the team plans one iteration at a time. waterfall agile
agile
