Psych HR M13-

Which of the following is the most broadly based perspective of social responsibility?

Affirmative social responsibility

Which of the following best exemplifies ageism?

Blue Mark Inc. forces its employees to retire at 45.

Which of the following best exemplifies the practice of scapegoating?

Carl unfairly blames his team members for his failure to meet a deadline.

The _____ was established to monitor the amended Civil Rights Act of 1972 and related laws.

Equal Employment Opportunity Commission (EEOC)

Identify an accurate statement about ethics.

Ethical guidelines are often present in a written format.

Which of the following is a result of choosing the mommy track over the fast track when climbing the career ladder?

Fewer promotions or raises

Identify a true statement about prejudice.

It reflects how a person feels as a result of the stereotypes he or she believes in.

Identify a true statement about traditional social responsibility.

It states that an organization is responsible only to itself and to making a profit.

_____ is the way you feel as a result of the stereotypes you believe in.

Prejudice

Which of the following is an important ingredient for reducing prejudice?

Proximity

_____ is a term that means finding an excuse for behavior that causes embarrassment, shame, anxiety, or pain.

Rationalizing

Which of the following statements is true of homosexuality?

There is no reason to believe that homosexuals do their jobs any better or worse than anyone else.

Which of the following is the first step to improve workplace morale?

Understanding the morale of your environment

Positive psychologists believe that:

everyone can overcome the barriers to self-development.

Serena is an employee at Castor Ceramics. She is part of the group responsible for testing the quality of the company's products. Though she is young and relatively new to the job, she is able to handle all the tasks assigned to her with high efficiency. She also sets realistic targets for herself on a daily basis. In the context of productivity at the workplace, Serena:

has task maturity.

People who have fear of failure:

may stop trying to achieve anything new for fear of criticism.

Being "stretchable" is the most important aspect in the S.M.A.R.T.S system of appraisals because the appraisal system:

should give the employee new goals and new horizons to grow into a new comfort zone.

Cognitive origin of prejudice deals with prejudice that arises from:

the ability to categorize people quickly.

Institutional prejudice occurs when:

the policies in an organization that are not intentionally set to exclude members of specific groups have a discriminatory effect.

The _____ view of social responsibility is often criticized as selfish and destructive.

traditional

In the United States, which of the following questions is most likely to be considered illegal in interviews when hiring?

"Susan, you've been married for four years. So, when are you planning to have children?"

Time management interferes with a good work-life balance.

False

Which of these is not a benefit of time management?

Increase stress

Identify a true statement about sexual harassment.

Indirect actions like talking about sex in a manner that makes others uncomfortable are a form of sexual harassment.

Which of the following terms is defined as a relationship in which members of different groups not only must cooperate but also must rely on each other to reach common goals?

Interdependence

_____ is the ability to set short-term and long-term goals for yourself.

Self-direction

_____ means putting ethical standards to work in all areas of the global community in which an individual lives.

Social responsibility

Identify a cognitive cause of prejudice.

Sorting people quickly in order to function efficiently leads to prejudice.

Finding a niche requires:

an understanding of one's skills and strengths.

In the context of behaviors that reduce workplace productivity, which of the following steps should managers take to keep workplaces productive?

They should create training sessions to raise awareness of the assistance available for those dealing with violence and substance abuse problems.

Ethics

addresses the deeper issues of fairness, equity, and compromise than morality.

The principle of _____ holds that a person's primary goal is to achieve long-term self-interests.

individualism

The simplest and most effective method to stop sexual harassment at a workplace is:

just asking or telling the person to stop.

The worst reaction to incidents of sexual harassment is:

no response.

Equal status refers to the condition that occurs:

when companies hire employees who are frequent targets of discrimination into all levels within the company. WRONG: when different ethnic groups in a company cooperate with each other. WRONG: when all employees feel equally discriminated within a company.

Which of the following statements is true of Title VII of the Civil Rights Act of 1964?

WRONG : It established the Equal Employment Opportunity Commission (EEOC). It covered any employer who employed at least 15 people for at least 20 weeks per year.

Which of the following statements is true of ethnocentrism?

WRONG: It is the belief that other ethnic groups are more normal than one's own ethnic group. The phenomenon of ethnocentrism is not always intentional.

Which of the following is a theory that has been put forth about how social factors cause prejudice?

WRONG: People have the ability and the need to categorize other people quickly. WRONG: Prejudices arise because people see their own ethnic groups as the most normal.

Which of the following statements is true of the influence of group goals?

WRONG: People who have learned helping behavior in their families and communities do not face difficulties transferring those behaviors to the workplace.

Which of the following statements is a social theory of prejudice?

WRONG: Prejudices arise because people look for a target to blame when frustrated. WRONG: People have the ability and the need to categorize other people quickly. WRONG: Prejudices arise because people see their own ethnic groups as the most normal.

Which of the following is a social cause of prejudice?

WRONG: The tendency of people to quickly sort information into categories to function efficiently WRONG: The tendency of people to view their own ethnic groups as the most normal

A self-fulfilling prophecy is best described as:

WRONG: a behavioral pattern that leads to a prediction of future behavioral tendencies. the tendency for a prediction to actually occur once it is believed.

When supervisors become aware of substance abuse problems at the workplace, they should not directly accuse employees of having such problems because:

WRONG: company policies generally do not support supervisors' interventions in such matters.

In his book on prejudice, Gordon Allport has stated that the effects of being victimized by discrimination fall into the two categories of:

WRONG: internalized prejudice and internalized aggression. blaming oneself and blaming external causes.

Laws are different from ethical standards because:

WRONG: laws are specific codes of conduct, whereas ethics deals with how behavior should generally conform to cultural ideals of right and wrong.

Which of the following questions forms the basis for the categorical imperative?

What would the world—or my company—be like if everyone were to do this?

Which of the following refers to the practice of turning in or otherwise exposing people who behave unethically in your company?

Whistleblowing

Cognitive categorization is best described as:

a process in which the mind quickly sorts information into categories to function efficiently.

According to _____, companies should be expected to avoid creating social problems such as pollution and poverty, and to work toward goals that improve conditions for everyone.

affirmative social responsibility

Prejudice and discrimination toward older people are referred to as:

ageism

The principle of utilitarianism focuses on making sure that:

all decisions do the greatest good for the largest number of people.

In the context of behaviors that reduce workplace productivity, compulsive gamblers:

are vulnerable to depression and relationship problems.

In the context of personal success, successful people affected by the impostor phenomenon:

have difficulty believing that they have succeeded because of their own talents and hard work.

When sexual harassment relates to indirect actions like posting pornography or talking about sex in a manner that makes others uncomfortable, this is called creating a(n):

hostile environment.

What qualifies as drug abuse depends on:

how the substance in use affects a person's behavior.

Ethnocentrism is an emotional source of prejudice because of:

people's gut-level feelings about how right their group is and how wrong other groups are.

In the context of productivity at the workplace, an employee with task maturity:

possesses the skill set required for the job at hand.

Finding a niche involves:

searching for a job that offers utmost satisfaction and contentment.

Greg, the manager of a retail store, puts up pornographic images on the walls of his office cubicle. This act of Greg can be construed as:

sexual harassment.

Janice's manager, Mr. Stone, makes it a point to compliment her every day and sometimes comments on her perfect figure. These comments make Janice uncomfortable. Mr. Stone's behavior could be construed as:

sexual harassment.

A general observation about extremely prejudiced people is that:

they may suffer from low levels of self-esteem.

Scapegoating refers to the practice of:

unfairly blaming others when something goes wrong.