Q4

For a company to maintain ethical behavior, its policies, rules, and standards to encourage ethical decision making

must be enforced by rewards for proper behavior and punishments for unacceptable behavior.

Which of the following refers to a comprehensive evaluation of a firm's ethics and compliance program and its ethical decisions used to determine whether the program is effective?

Ethics audit

Which of the following characteristics relates to codes of ethics?

Formalized rules and standards that describe and delineate what the organization expects of its employees

Which of the following characteristics relates to business ethics?

Principles, values, and codes of conduct that define acceptable behavior in business

What name is given to the obligation a business assumes to maximize its positive impact and minimize its negative impact on society?

Social responsibility

A managerial decision becomes an ethical issue when

accepted rules no longer apply, and the person must use his or her own moral standards.

For businesspersons to be ethical, they must strive for success while

being fair, just, and trustworthy.

The difference between an ethic and a law is that a law

defines a minimally acceptable standard of conduct.

When a performance evaluation is based on favoritism and political opportunity, rather than on merit, an ethical issue has arisen in the area of

employee relations

If unethical behavior receives great reward and little punishment, then the likelihood that unethical behavior will recur is

increased.

The phrase caveat emptor means

let the buyer beware

A good way to judge the ethics of a decision is to

look at the situation from several viewpoints.

Social responsibility is the obligation a business has to

maximize its positive impact on society and minimize its negative impact

The _____ conflict that exists within an organization, the _____ the perception of the ethicalness of the work group.

more; lower

Businesses must first be responsible to their, who are primarily concerned with earning a profit.

owners

While open discussion of an ethical issue may not eliminate all ethical problems in an organization, discussion will usually

promote trust and learning in an organization.

Your fellow employees regularly take home company supplies such as paper, pens, tape, and glue for their personal use. Although you feel it is wrong to do so, you begin taking home company supplies too. The strongest influence on your behavior is

the overall moral climate of your organization.

The greater a person's exposure to unethical behavior, the greater is the likelihood that

the person will behave unethically.

Ethical violations destroy

trust

The role of management in fostering ethical behavior in an organization is extremely important because managers

who ask employees to do something wrong have a powerful influence.

According to research, the most important factor affecting daily ethical decisions at work is the

work group or the perceived ethicalness of the work group

In the United States, if a businessperson brought an elaborately wrapped gift to a prospective client on their first meeting, it might be viewed as

a bribe.

In analyzing the relationship between ethics and social responsibility, ethics may be viewed as

a component of social responsibility.