QA Manual Interview Questions
What a pop up window?
A window that suddenly appears (pops up) when you select an option with a mouse or press a special function key. Usually, the pop-up window contains a menu of commands and stays on the screen only until you select one of the commands. It then disappears.
What are your weaknesses?
......I currently don't know any automation but I'm starting to learn it now/soon ......Ice cream :-) ......Sushi :-)
What was the QA to Developer ratio at your previous job?
1:3 QA to Developer ratio typically, 1 QA to 3 Developers
How long was a sprint in your previous job?
2 weeks / 3 weeks (if they ask: following 4 days of regression testing)
What types of HTTP response codes do you know?
200 OK (Success) 201 Created 300 Multiple Choices 301 Moved Permanently 302 Found 304 Not Modified 307 Temporary Redirect 400 Bad Request 401 Unauthorized 403 Forbidden 404 Not Found 410 Gone 500 Internal Server Error 501 Not Implemented 503 Service Unavailable 550 Permission denied
How do you get log files in a mobile application?
Precondition: Connect the device with USB For iOS: Xcode > Window > Devices > Choose your device (should be connected) > "view device logs" > right-click the log - Import the relevant (based on time) log and attach to the bug ticket For Android: Terminal/Command promp > adb logcat *> <path to the log file>* For example, adb logcat > c:/logs.txt (and attach to bug ticket)
Note: We test the update in 3 ways (!):
A) all new features should work properly B) all actions made by the user in the old build should be actual for the new build (passed levels should be passed, all turns, money, score, purchases, open levels, ... should be opened, bought, ... (as they were in the old version) C) Test the interaction of the old and new versions. *Do not forget to test a new version with a clean installation. A lot of users will install a new version when they won't have the old one.
What do we measure in performance testing?
Response time of the platform, using large data sets in database or loads of users actively using the platform at the same time. Temperature, battery consumption or FPS (frame per second - if it's video)
What is roll back in SDLC?
Roll back is when release failed and previous versions of the application have to be released until the fix is found
Standalone Application
Software installed on one computer and used by only one person. For example, Installing software of a Calculator, Adobe Photoshop, MS Office.
If you don't have the requirements, how would you start testing?
ASK for the requirements! but if no requirements still.... Use common sense Try exploratory testing. (like user) Test the core functionality of the app (start with functional positive > negative > GUI..) Test most popular platforms and devices (if you don't have the requirements) Compare to similar applications
How do you perform GUI (UI) testing?
According to requirements or Design document or based on GUI standards, to make sure all looks and feels good, nothing is overlapped, misaligned, truncated. Everything must be aligned, have correct grammar and format (color, size, font).
How do you write test cases?
According to the business requirements. For every requirement, we need to create test cases. Requirements could be broken down into flows and each flow then gets broken down into individual pieces with detailed steps to perform the test.
Which ADB commands did you use?
Adb devices, adb install, adb uninstall, adb logcat, adb reboot, adb push, adb pull
What is a bug life cycle in your company?
After we open a bug the status is "Open", then it moves to a developer to fix the bug and the status changes to "In Development". After the bug is fixed it assigned to QA Engineer, and the status changes to "in QA", QA Engineer will start testing and will try to reproduce the issue, if not reproducible we close the ticket and status changes to "closed", if issue is reproducible we reopen the ticket and assign back to developer and leave a comment - status changes to "in Development", after that it goes back to "in QA" and closed or reopened based on the results. In case that the bug is still reproducible I will reopen the bug and assign back to the developer with my comment about where it's reproducible, which device, platform, build. If it's not reproducible: "Not reproducible on device, platform, build"
What are some of the differences between Agile and Waterfall?
Agile- most of the companies use this model. It has different methods (scrum). Everybody is involved. Requirements are more dynamic. very dynamic. Communication is much easier between the teams. Waterfall- documentation is important. requirements are specified. Difficult to go back, not flexible. Old model. Requirements are fixed.
Why did you choose the QA career?
Because I love finding issues and contributing to creating a quality product, also i love to work in IT because new technology has always been my passion and I love to work with smart people.
What types of testing do you know?
Black Box (Functional/Manual/UI) Positive and Negative (Functional) Grey Box (SQL, API, Chrome Dev Tools) Smoke Regression Ad Hoc/Exploratory White Box (Example: grep error/crash/exception in the log file)
What is black-box testing?
Black-box testing is a method of software testing that examines the functionality of an application without peering into its internal structures or workings. (testing without the access to the code)
How do you measure the success of Software Quality?
By Amount of production bugs after the release, effective functional testing process and minimum time spent on regression
What is a Test Case?
Step Verifying that the requirement is implemented
What is stress testing?
Stress testing is conducted to understand the behavior of the system under an extreme load. Stress testing is a software testing activity that determines the robustness of software by testing beyond the limits of normal operation.
What is performance testing?
Testing performed to determine how a system performs in terms of responsiveness and stability under a particular workload. *looking for a system to slow down under specified load *Load, Stress, Spike, Endurance, Configuration testing - are the instances of Performance Testing
What is a compatibility matrix?
Testing the same thing on different platforms, browser or devices
What is special about mobile testing?
Testing with a focus on installation, upgrades, backward compatibility, and device compatibility.
What is special about web testing?
Testing without installation and upgrades, but heavy on compatibility (how it works on different browsers, platforms, and devices).
What you don't like about QA?
That we are in the bad news reporting business :) but someone needs to do that job - and it's gonna be me
In the past when you had time constraints and you were unable to test the entire application; what areas did you focus on and why?
The most functional (positive) parts related to the core functionality of the app, for example, if it was a dating app, for the search, images, and chat. To make sure it serves the main reason (purpose) users are using it.
High Priority & Low Severity:
The spelling mistakes that happen on the cover page or heading or title of an application.
What is the difference between a mobile app (Native) and a web app?
There are many differences between both of them. The most basic difference is that the Web App runs on browser and mobile app (native) runs on the device itself. Web Application needs an active internet connection for it to work on your devices. Mobile App (Native) works without an active internet connection. The hybrid mobile app works with an internet connection
How do you prepare a browser for GUI (UI) testing?
I clear cache and cookies (not always, because users don't do it all the time and we want ideally to feel the user experience), I make sure I have the supported version of the browser. *We can also use chrome developer tools for verifying font, colors, size, etc...
How did you get to QA?
I learned Software Testing on Udemy.com, after which i got my first job
What do you prefer: white or black box testing?
I mostly was focused on black box (Functional, GUI testing) and grey-box (SQL, API, Chrome DevTools) testing. Black box and Grey box is what i do. Would love to learn white box testing. I'm actually starting automation classes with python soon.
What are your strengths?
I pay attention to details, good communication skills, multi-tasker, emphatic. Quick learner. I love to break things. I have a passion for quality, Since I was a kid I always been breaking the toys :)
Where do you see yourself in 3-5 years as a QA engineer?
I see myself as a professional QA Engineer, with deep knowledge of the product and the technology, using new tools and automation (started learning classes now on udemy.com)
How do you deal with conflicts?
I usually get along easily and I have never been involved in a conflict at work. In case I ever have to deal with this, I would try to take the person aside and discuss the issue first. I listen actively to make sure I understand the other person's point of view, and I work with the person to develop a solution together. If we cannot resolve this issue over communication with each other, I would probably seek advice from my manager first, then HR if needed.
What do you look for inside a log file?
I was looking for crashes, errors, exceptions If they ask how: using "grep" command in UNIX to find them
When you are working on a problem (e.g. test scenario/bug), but you are unable to get the information you need, who, most likely, will you ask for help?
I will start with investigating the Documentation (PRD, BRD, Design document, Confluence page, product stories in Jira), Google, youtube, If after 15-30 min research this doesn't help I will ask the relevant QA person/QA Lead/QA Manager/Developer/Product Manager and make sure that I add the answer to my notes and our "knowledge base" (Example: Confluence page or Google Doc) document/page to make sure I or someone else won't need to ask that question again.
How did you write bug tickets?
I'm going to Jira. Creating a new ticket. Choosing the correct project, choosing the issue type which is a bug report. Writing the Title Description with steps to reproduce, actual and expected behavior, Choose the Environment Set the Priority, Add the Attachments of the screenshots, videos or log files Set the Assignee
As a QA - What principles guide you? What aspects do you really love?
I'm the voice of the customer, always advocating the customers i really love to delivers best possible user experience for our clients
How did you set a priority?
It depends on different factors, such as company culture, phase of the SDLC, place (main page or not?), and type (Functional or UI) of the issue and priorities of the company. Mostly functional issues were a higher priority than UI issues, and it also depended on where the issue was - e.g., if on the main page then the priorities were higher than on the non-popular page.
Tell me about your company sprint cycle
Most companies prefer a 3 weeks sprint cycle. The first most important thing is Planning, that is happening before Sprint. From the first day of Sprint - functional period for about 2 weeks following code complete. After Regression for about 3-4 days and release, followed by Sanity test (or Smoke test) on production.
What is the most important in bug entry?
Most people believe that the most important thing is a Priority because only priority decides would the issue will be worked on or not, however, Steps to reproduce is the only thing that helps bug to be worked on. The environment is the only place that will tell us on which devices and platforms it's happening. Also, the attachments are very important especially log file and screenshot/video-recording.
Have you ever done Beta testing?
No, Beta testing takes place at customers' sites and involves testing by a group of customers who use the system at their own locations and provide feedback, before the system is released to other customers.
Can you provide examples of functional vs. non-functional testing?
Non-Functional: "How" the system works? , usability, compatibility, response times, capacity for performance testing, reliability, maintainability, etc... Functional: "What" the system does? Typically described in requirements; Verify that functions work as specified.
What is the difference between positive and negative testing?
Positive testing aimed at showing software works as intended when the user does correct actions. Negative testing aimed at showing that software handles properly situations in which the user acts not as the user is supposed to act (invalid inputs, unreasonable selections of settings, etc.)
How did you install apps?
iOS: Xcode > Window > Devices (phone needs to be connected by USB) > Choose the device > "+" (.ipa file) ("-" is for uninstall) Android: (you can use ADB or Android studio) ADB: Command : adb install <path of the .apk file> Purpose: Helps to install an application that is under development to the device (phone needs to be connected by USB) Command : adb uninstall <package> Purpose: Helps to remove this app package from the device Android studio > connect (USB) a device > File > Open (.apk file) (it will load on Android Studio) > use 'Play' button on the Android studio
What is Usability testing?
is a technique used in user-centered interaction design to evaluate a product by testing it on users.
Where are the requirements located?
on Google Drive (shared with our team)
how to go to developer mode if you phone cannot find develop mode in your android ?
press 5 times of power button
Which UNIX (Linux) commands did you use?
pwd, cd, ls (LS), touch, grep, mkdir, open
What type of tickets (Jira) do you know?
There are: Bugs Story Epic Features/Enhancement request (we only create bugs, we test any ticket that is assigned to us no matter what his type, usually it's only bug, but if it's a story - we don't close it, just leave a comment with our observation and ask the PM to change the status accordingly)
Where did you write test cases?
Using TestRail
How do you save passwords in DB (DataBase)?
Using encryption / decryption process password are saved as hash (*****) in DB
What is accessibility testing?
Usually, it is test to define how easy to use the product by people with disabilities
Difference between Verification and Validation :
Verification testing (Verification is checking for conformance and consistency by evaluating the results against pre-specified requirements. (Verification: Are we building the system right?) Validation testing is the process of checking that what has been specified is what the user actually wanted. (Validation: Are we building the right system?)
"briefly explain ur mobile testing process" ?
We always start from the requirements, to make sure what we are testing and where, which supported device, platform (android/ios?) and build, what are the preconditions, which settings should be turned on or off, is it vertical mode or horizontal mode, we want to test according to the test cases that were created for the requirements, we also want to test interruption of calls and messages during the usage of the app, we want to test install, upgrade and uninstall of the app.
What is exploratory/ad-hoc testing?
You are learning and exploring the application by using it and going through the different features and pages.
Why do you want to leave your current job and work with us?
You can say that: looking for new opportunities, challenges and to explore new tools and technologies
How do you know which build you are testing?
You check in "About" build number
What is the software development life cycle? (SDLC)
a term used in software engineering to describe a process for planning, creating, testing, and deploying an information system.
What is an acceptance test?
acceptance testing aims to verify build is finally good to go to prod. Very first check is "smoke", not "acceptance".
How to write an Android bug report to a file via ADB?
adb bugreport > bugreport.txt This will generate a text file with the above name in the same directory, which you can then attach to the issue. Be patient, it may take 10 seconds or more to generate.
Non-Functional
Usability Testing Load Testing Performance Testing Compatibility Testing Stress Testing Scalability Testing
Tell me about a time when you worked on a team-based project when a member was not doing their share of the work.
"I will take the additional workload on myself, and deliver to our clients on time.. It is not my responsibility to change her/his work ethic; however, I can choose my actions. My choice is to work hard and be a dedicated employee no matter what others are choosing to do."
If it's against the requirement :
"This is a valid bug / issue according to the requirements
What kind of comments do you leave once it's as expected (according to the requirements) ?
"as designed" or "not a bug"
How big is your team?
(16) 3 Front end 5 Backend 2 QA Automation 3 QA (Manual) 1 QA Manager 2 Designers
When do we stop testing ? How do you know when the product is ready to be released?
- When the product meets the expectations, we executed all the test cases, and there are no high priority bugs related to the feature open. - When all test cases are executed and "exit criteria" have been met.
Tell me about your day at work
09:00 turn on my laptop (or: arrive for work) and open your email and Slack to see if you have urgent messages 09:15 "Stand-up meeting" (or: "project team meeting"/"scrum meeting" 15 min) (you will discuss what you are working on today and hear the others) 09:30 going through email and assigned to me test-suites/test-runs (*multiple test cases) (also sometimes known as "test plans") 12:00 lunch (+a walk) 12:45 keep doing the test-runs OR work on assigned to you tickets OR write test cases* (if you are done with test suites and tickets) 13:30 raise (created) bugs/defects (if test case is "failed" or you found an issue) 14:00 "update and add test cases if necessary" 15:00 going through assigned to me tickets to verify (fixed or not) 17:30 complete daily status report (usually once a week, Friday) 18:00 Stop working / Go home ;-)
How did you upgrade the iOS app?
1) Install version 1 (Xcode) 2) Do some actions in the app, see that it works 3) Install (+) a new version on the old using Xcode 4) Test a new version.
It is pretty often after SQA engineer enters a bug, the bug comes back as "not a bug" List of reasons:
1. As designed, cannot map to the requirement or test case 2. Will not fix, the bug is a too low priority (P) and will not be addressed in the near future 3. This is a story, not a bug (enhancement request) 4. Soon this area is going to be redesigned and completely changed and developers don't want to waste time on it
When does Testing begin?
1. Requirements 2.App: when the code is ready for testing
Test Case components
1. Test case ID 2. Title / Purpose Test description; Intent; Objective; etc 3. Pre-conditions 4. Instructions (Steps) How to get an application from base state to an expected result; 5. Expected result* Expected application behavior based on requirements 6. Actual result (only after execution) Actual application behavior 7. Pass/Fail (Status) Verification of actual result (application behavior) against expected result (specified in the test case)
Describe a bug
A mismatch between actual and expected behavior
How can you describe the QA process in your last company?
Agile. the name of the company was "x". We were writing test cases and bug reports. Executing test cases from the test suites/test-runs. The day was starting from reading emails, meetings, and discussion (11 am for 15-20 min "standup meeting"/also known as "Scrum-meeting") on what we are working on and mentioning if there are concerns or questions. Verifying implementation of requirements (executing test cases), raising bugs (Jira) if there were mismatches between actual and expected behavior, and verifying bug fixes. Closing the bugs if they are no longer reproducible or reopening them if they are reproducible. (always commenting about the result)
Web-based application
Any application which can be accessed through the URL is called web-based application. In the web-based application entire software is installed at the server. Users access the application from a browser using a URL.
When is the best time to do Cross Browser Testing?
Any testing reaps the best benefits when it is done early on. Therefore, the industry recommendation is to start with it as soon as the page designs are available. Supported browsers of course.
What is exit criteria?
As a common process of SDLC, each company has to decide what priority of the known bugs - product can be released with.
What responsibilities do you have there?
As a part of the QA team I am performing functional and UI testing on different platforms and devices, web and mobile, iOS, Android, Windows and mac. I am writing and executing test cases in TestRail and reporting and verifying bugs in Jira. I always try to make sure that our customers get the best user experience and we meet all the requirements.
What devices do you test first?
By priority and Supported Devices and OS in requirements. Usually, the company provides a list of devices and OS by priority. I will test the highest priority devices first (P1) and if we have enough time and resources will test later P2, usually, we didn't have time for non-P1 devices. This priority is based on a business document that lists the most popular devices used by the users of the application. Not always a company has a defined list of supported OSs and devices. If they don't have it, ask PMs what are the most common devices across your users and start with those. *Also, if a new feature targets a specific device (for example, the feature that would lock users partially from watching animations on Android 6), test it on that device + most common devices. *In case that you want to test a device you don't have you can go to BrowserStack
How to test UI (color, size, font) on a Web app?
Chrome dev tool
Which browsers do you like and why?
Chrome, fast, and I love to use chrome developer tools in testing.
What does quality assurance mean to you?
Delivering the best possible experience for our customers The product that meets expectations, also when the customer is Satisfied. Software Quality Assurance (SQA) is the process of monitoring and improving all activities associated with software development, from requirements gathering to coding, testing, and implementation.
How many test cases did you write on average per day?
Depends on the day and the tasks, between 0-30.
What are the reasons for rejecting the bug?
Duplicate Works for me/can't reproduce Will not fix / Feature / Works as designed / not a bug
What is Hot Fix?
Emergency release outside of the sprint planning
What can you bring to the company?
I can bring my experience and help deliver a quality product for our customers, I'm hard working and very detail-oriented. I can bring great performance and results to the team in order to create a great user experience for our customers. Quick learner and multi-tasker. When you were a part of a team which was working exceptionally well, what, in your opinion, were the reasons for its success? Communication, documentation, and prioritization. Established Processes.
How would you test a toaster? (or:a vending machine, elevator, pen, a cup, etc.) *The only answer that you need to talk and bring up as much as possible test cases
First, I will ask for requirements because we always create test cases based on the requirements. If we don't get any requirements and we are told to test it without requirements (for the interview purpose), I will start from functional positive test cases, will verify that it turns on/off, that we are able to put inside the required amount of slices, i will verify that it stops warming it once the expected amount of time is over. Will continue with functional negative testing - what will happen once we do things we shouldn't do with the toaster, like using it upside down, or in a horizontal way instead of vertical, will continue with UI testing, making sure that it is made from the right materials and it has the required design, warnings, brand name, etc. (Verify that... Verify that...)
Tell me about regression testing
Functional test post code freeze to see if tickets related to the current sprint did not break existing functionality. Regression starts right after code freeze.
What do you like about QA?
I always had passion for tech and i like working with smart people, I like to break things, and I like to improve the user's experience ;-)
If there is no documentation available, how do you know what to test and how to perform testing properly?
I was mostly working with requirements, but in case that I won't have any, I would ask the PM what is the expected behavior, if that is missing and I'm told to test it without requirements I would just compare it to similar (competitor) quality product and also use the app as a user and will make sure that the app behaves as expected by the user. I will also ask access to the tickets/stories according to which the app was created by the developers. Those tickets will be our requirements until we receive updated requirements. I will also ask to schedule a meeting with the product manager, QA and the development to better understand the requirements and the expected behavior.
Tell us about a project you worked on that failed. What did you learn?
I was testing the wrong build for a few days :-( i learned from it to always double-check the environment and never repeat that mistake again, i had to work late and over weekends to save the situation
How have you in the past contributed to the success of your employer?
I was working hard and smart (according to prioritization) in order to test all possible scenarios to make sure we deliver a quality product as much as possible bug-free, I was staying late in order to meet deadlines and was adding and editing test cases and test suites to improve the coverage of our testing. I was always advocating the customers and was the voice of the costumer - which improved the user experience that lead to success of my company
How do you keep up with constantly changing modern technologies?
I watch youtube tutorials and lectures about different new devices and tools
If you need to complete 80 test cases in 5 days, but after the first day you completed 8 test cases, what will you do?
I will continue executing test cases, also I will raise a concern to the QA Manager that we might need more time or effort/resources/people to finish this testing on time if I see that the test cases are complicated or time-consuming.
What would you do if a developer reassigns a ticket/bug back to you and marks it as "as-designed" / "not a bug"?
I will double-check the requirements, if according to the requirements it's expected behavior - I will close the bug and leave a comment, BUT if it's not expected according to requirements - I will reopen the bug, assign it back to the developer and leave a comment, If the requirements are not clear or maybe missing, I will ask the product manager for clarifications. And will close or reopen the ticket based on his/her answer.
What would you do if you don't know what to do and you're stuck?
I will try to investigate for 15-30 min, I will try to search for the answer using documentation, If the answer is not found i will look into google, youtube, confluence page (Knowledge share page). If I'm still stuck then I'll ask another QA person or a QA lead for guidance. If there's still no answer, then I will ask the QA manager or the developer for help in order to be productive and not wasting time.
What do you do if a developer reassigns a bug/ticket back to you and marks it as "Can't reproduce?"
I will try to reproduce on the reported device, will make sure that I'm following the right steps, using the right Environment, Device, Platform, Build. I will try to reproduce on 1 or more other devices to make sure that it's not device-related. If not reproducible - I will close the ticket and leave a comment. *Example: "Not reproducible on this-and-this Device, Platform, Build" If reproducible - I will reopen the ticket and assign it back to the developer with my comment. *Example: "Reproducible on this-and-this Device, Platform, Build"
What tickets / projects will you test first?
I will work according to the prioritization.
Tell me about yourself: (with hiring manager)
I'm working in QA for the past __ months/years, making sure that all works, looks and feels good mainly focusing on functional and UI testing, testing both Web and Mobile applications, Making sure that requirements are implemented and reporting issues in Jira. working with iOS, Android, Windows, and Mac. I have a lot of experience with creating and maintaining QA documentation, using Testrail to create and execute test cases. Working with tools like Chrome Dev Tools, Xcode, Android Studio, ADB and Unix. worked closely with Development and Product Management
High Severity & Low Priority:
If an application or web page crashes when a remote (on a page that is rarely used) link is clicked, in this case clicking the remote link by a user is rare but the impact of application crashing is severe. So the severity is high but priority is low.
Recruiter/Company asks for References ?
If it's before the interview with hiring manager (QA Lead/Manager), (call/interview with recruiter/hr doesn't mean anything) you answer: "I'm sorry but i'm not giving any references until i passed interview with hiring manager and you give me an offer that i will accept, i still work in this company, i don't want to risk it until i get offer from you" If they tell you "we will not call the reference until we decide to hire you" you answer "i need to know how much you offer first to decide if i want to work with you, before you contact my manager at current job, i would love to give you the reference after the interview and the offer" :)
What did you achieve? What is your greatest achievement / accomplishment ?
Improved the user experience for our customers by being the voice of the costumer and always advocating them by creating many bugs for user experience, UI and Functionality which improved our companies reviews from 3.8 to 5
What is Reboot?
In computing, rebooting is the process by which a running computer system is restarted, either intentionally or unintentionally
What is performance testing?
In software quality assurance, performance testing is in general a testing practice performed to determine how a system performs in terms of responsiveness and stability under a particular workload. (Example: I was testing Temperature, Battery consumption, FPS in a set of time of 5,10,30 min)
What is the error code 500?
Internal server error, It means something has gone wrong on the server-side but the server could not be more specific on what the exact problem is. Usually, it is related to backend bugs.
If an application is currently in production, and one module of code is being modified; is it necessary to re-test the whole application, or is it enough to just test functionality associated with that module?
It depends on what this module is connected to, but overall just the functionality associated with that module, but in case that it's related to another module - we would test it as well. If we don't know the related modules we should test the whole build, only if we know exactly related modules we can test the related only.
How many test cases did you execute on average per day?
It depends, 25-30 on average if I didn't have other tasks to work on.
How many bugs did you write on average per day?
It depends, on a regular day it was 5-7 but if we had new features or pages it could also be 10-12.
What is sign off?
It is a process after successful regression where QA lead signs off on testing and allows release to move forward
Priority:
It is the extent to which the defect can affect the business.
Severity:
It is the extent to which the defect can affect the software. In other words, it defines the impact that a given defect/bug has on the system.
How did you use SQL?
It was in our test cases to add a user and check in the database if user was created, to remove user and see if user was removed in the database, to update/rename the user and check if it was changed in the database
Latest Android/iOS Versions:
Latest Android version: Android 11.0 (Sep 8 2020) Latest iOS version : iOS 15 (Sep 2021)
How would you copy files between 2 devices over the network?
On MacBook using Airdrop or on Windows using HomeGroup (Windows 10)
When reporting issues in Jira?
Once I saw a mismatch between actual and expected behavior.
How many bugs do you report in one bug report? Why?
One, to ensure each bug is fixed and closed, each kind of issue should have its own bug report, if we have multiple issues of the same kind we can write one bug report which is going to list all of the issues associated with this (same) problem on the page/pages with the links to each of them.
If they ask in which format was the document?
PDF with the PRD (how all should work) PDF with Design document (How all should look) How many pages your PRD had? 25!
What kind of requirements did you work with?
PRD, Design
What is error code 404?
Page not found 404s are common messages when website content or a page has been removed or moved to another URL or if using a broken link.
Tell me about your current PROJECT:
Project 1: (e-gree) The product I'm working on right now is an e-signature software. Basically it's similar to DocuSign. Users can send custom documents to be electronically signed, can store agreements and share them with others. I am mostly responsible for functional, black-box and UI testing, writing and executing test cases in TestRail and reporting and verifying bugs in Jira. Responsible for compatibility testing, testing web and mobile applications, different platforms and devices. I'm always trying to provide our customers with the best possible user experience and quality product. Worked closely with development and product management.
Tell me about your current PROJECT:
Project 2: (Hirio): I am working on a web and mobile app which is developed for job search management. Employers post job offers and candidates can apply to them. The testing scope implies two sides: the employer's side and the candidate's side. I am working on both. Our app supports different browsers and operating systems.
What are Bug Report components?
Project: Name Issue Type: Bug Title (informative and not long, what & where happens) Description (Steps, Actual, Expected) Priority (Highest, High, Medium, Low, Lowest) Environment (Which device and platform, mac/win chrome/ff/ie, Android, iOS, Browser version) Attachment (Screenshot, Video recording, Log file) Assignee
What is a Regression test?
Regression Testing is defined as a type of software testing to confirm that a recent program or code change has not adversely affected existing features Regression Testing is nothing but a full or partial selection of already executed test cases which are re-executed to ensure existing functionalities work fine.
When do you start regression?
Regression starts right after code freeze (whenever developers stop adding new code)
Who is the best candidate for automation?
Regression testing, anything that is repetitive
What do QA Engineers do before release ?
Release acceptance testing
What do you need to do when you find a bug?
Reproduce the steps across different supported platforms and devices in order to isolate the issue and make sure that it's not only device-related issue, if it's reproducible we want to create a bug report
What is sanity testing?
Sanity Testing is done to check the new functionality/bugs have been fixed
What do QA Engineers do after release?
Sanity/Smoke testing on production (we also do it before release)
Tell me what QA Engineers do in Agile SDLC?
Since Agile SDLC is a very fast paced approach, QA engineers are usually involved from the very early stage such as Design and Planning. During the Development stage QA engineers can already start writing test cases based on the requirements and other documentation. When software is ready, QA engineers start the testing of the software. After the software has been released to the final user QA department may still be involved during the maintenance stage going over user reported issues and verifying bug fixes.
Functional (black box)
Smoke Testing Regression Testing Sanity Testing Integration Testing System Testing Acceptance Testing
What is smoke testing?
Smoke Testing is performed to verify that the critical functionality of the program is working fine.
What is a backlog?
Unresolved bugs and non-prioritized product stories in the bug tracking system like Jira, that are not part of any sprint
Do you have any experience with API testing?
Sure. I have experience working with REST APIs. I use Postman in order to make (test) API calls. I have also worked with Charles Proxy and Chrome DevTools in order to verify backend API calls made by the application under test. *I was using API testing as part of the test cases that i was executing ,i was given the steps to follow on postman, method, the copy and the expected results, was sending the request, receiving the response and if it was expected i was PASSing this test cases, otherwise i was marking it as failed and creating a bug reports.
What is a test plan?
TEST PLAN is a document that describes the strategy, scope and approach of a software testing effort. We never did it, it was made by our management. (QA Manager or Lead) but I understand it and I can do it if you give me 1 hour with Google, what i was doing was creating test cases and test suites (list of test cases, some companies call it "Test plan" :-( )
How to test UI (color, size, font) on a mobile app?
Take the screenshot of your app, where you need to find out the font and its size. Then use WhatTheFont app, upload your screenshot there and it'll tell you the font and size.
Describe the QA Process
Test Planning (Done by QA Managers or QA Lead) Test Development (Creating test cases, done by leads or other QA people) Test Execution (By QA testers, can be around 30 Test Cases per day) Bug Reporting (Jira, you write around 5-7 bugs per day, depends on the tasks) Defect Management (Verifying bug tickets fixes, closing or reopening, comments)
What is the most important impact QA can have on a product development process?
To find real problems. make the app much better for users satisfaction, Clarifying requirements and minimizing re-writing of the code due to the change in requirements.
How did you use ADB? (with Android devices)
To install/uninstall apps on android (adb install/uninstall) To create a log file for Android (adb logcat)
How did you use Linux/Unix?
To search for errors/crashes/exceptions in the log file using "grep" To run Linux/Unix command that we had in the steps of the test cases *for example to clear cache and cookies on iOS devices, or to create files and folders on the device
How did you use Google (Chrome) Dev Tools while working on your last project (give particular examples)?
To verify color, size, font, image name. (Inspect element) compared it to the design document (pdf) which indicated which font, size, color we should have.
Triaging Bugs
Triaging is the process of reviewing bugs to ensure they are valid, reproducible, and have accurate information that allows them to be resolved and tested. After a bug is triaged, it should be sequenced according to the priority for fixing it. To triage you must have permission to edit bugs. Depending on the company bug triaging can be performed by various roles. In some cases Project Manager is responsible for bug triage. They will go over the content of a bug report to check if all necessary information is present for the bug to be assigned to the developer. If some details are missing or if a bug report isn't clear, they may re-assign it back to the QA engineer for clarification. In bigger companies a role of Triage Specialist exists but usually bug triage is performed by Development Leads, Product and Project Managers and sometimes, QA engineers.
How can a tester be sure that a bug has been fixed?
Try to reproduce it on the new build/version, and verify that it's no longer reproducible across the supported platforms and devices.
What kind of issues do you encounter in browser compatibility testing?
UI issues on Internet Explorer (IE), some buttons/elements/images are overlapped, misaligned, and truncated on different browsers. CSS is often broken in IE older versions
Please, describe the interaction with development and product teams based on your own experience.
We were communicating via Slack, worked closely with the development and Product manager over the tickets that had to be prioritized/verified/reopened/closed or clarified the expected behavior, or discussed the actual behavior.
If you find a bug what do you do next?
Web > Try to reproduce it on the reported platform and browser versions, if still reproducible - compare to other versions (Chrome 75/73) and platforms (for example macOS/Windows) Mobile > Try to reproduce it on the reported device and on different other supported devices and platforms (for example, Android 6.0 and 8.0, and iOS 9)
Tell me about yourself: (with recruiter)
Well, i work on web and mobile applications, testing UI and Functionality, Doing smoke and regression testing, using Jira, TestRail, chrome dev tool, ADB, linux, Android Studio and Xcode Testing different browsers and platforms. Testing ios, android, windows and mac.
How do you choose what browser to use for testing?
What browser is used by the product's customers. QA engineers must collect this information from business analysts or search for this information. Usually, QA is given a required list of devices and platforms + OS Versions (iOS, OS, Android) from the QA Manager or QA Lead.
Reopen means:
change the status to Open and assign back to the developer
Can you tell us about a hard problem that you've had to solve recently and how you went about solving it?
we didn't have enough devices to test the application on multiple platforms and devices after we started working from home, and the number of devices we had in the lab was limited after we had to share them between the team members i solved that problem by suggesting to start using BrowserStack which allows testing actual devices remotely
What is the most interesting bug you have encountered?
· I had this time when After a user logged out, you could click "back" button and it would take back to the logged-in page with private information · I had this time when We had a page with infinite scrolling due to hundreds of items that were loading on the list, this was blocking the user from accessing the "contact us" page and our phone number and email which was located in the footer of the page. · Once I noticed that after signing out of my account, I was still able to get and see private information which wasn't supposed to be there in the notifications (a good example for a mobile app) · Think about a complicated bug that you found and tell about it for example: messages, emails e.t.c
Mobile/Web:
· In Mobile, we check Installation, Interruption (calls, messages, notifications, battery charge), · Different Memory size, battery power consumption, portrait/landscape (vertical/horizontal), input method(different keyboard), swiping, navigation, screen size, in the mobile network: 2G, 3G, 4G · Mobile Apps can work without an internet connection; · Device fragmentation(for example: In one company there are many devices and systems, versions) · Web Applications are more vulnerable to the hacks compared to the Mobile Application Learn the basics.
