Quiz 1 Chapters 3 & 12 220-901/902
A user reports that their PC does not work. Which of the following would be the BEST for the technician to ask the user to get further information?
"What exactly does not work?"
Which of the following explains why a tablet OS loads quicker than a laptop OS?
A SSD drive loads data much faster than a SATA drive
Which of the following user accounts should be renamed to adhere to security best practices?
Administrator
When configuring user accounts, which of the following should a technician perform?
Assign the minimum required access to the users
Which of the following allows a user to reset their password with a series of security questions that only the user should know?
Authentication
Which of the following file system types is used for optical media?
CDFS
Which of the following commands, in Windows 7, could a technician use to schedule a disk integrity scan upon next boot?
CHKDSK
A user states that when they power on their computer, they receive a "Non-bootable drive" error. The user works with external storage devices to transport data to their computer. The user stated that the computer worked fine the day before. Which of the following should be checked FIRST to resolve this issue?
Device boot order
A contractor needs to destroy several drives containing confidential information so that they can never be used again. Which of the following destruction methods would best accomplish this task?
Drill into the hard drives
A technician is working on an issue and has identified the problem and worked out the cause. Which of the following would MOST likely be the NEXT step the technician should make?
Establish a plan of action
A technician would like to dispose of a hard drive that is no longer needed. According to company policy, all contents on the disk should be deleted before disposal. Which of the following OS command line tools should be used?
FORMAT
A technician would like to ensure all previous data is erased before reloading Windows 7 Home Premium onto a laptop. Which of the following procedures would accomplish this?
Full format
A technician is trying to setup a non-domain user account on a workstation, but receives the following error message "Password does not meet the complexity requirements." Which of the following utilities should the technician use to identify the criteria?
Local Security Policy
A user has too many applications starting when they log into windows. From the command line, which of the following tools is the fastest option to prevent these applications from running on startup?
MSCONFIG
A user states their Windows XP desktop PC fails to boot to the Windows logo. Which of the following tools could a technician use to help diagnose if there is a pre-boot failure?
POST card
A technician has 50 identical computers that need to be upgraded to the Windows 7 OS, and are capable of booting from the network. They are running a Gigabit network with a Windows deployment server. Which of the following will be the BEST to use in this scenario?
PXE
Which of the following has the HIGHEST level rights?
Power User
Which of the following Control Panel utilities would be BEST to use to remove a WIndows 7 application?
Programs and Features
A technician is about to put a computer back into service that has not been turned on for many months. It was healthy when taken out of service and boots quickly without any problems. Which of the following actions would be a best practice to begin computer maintenance?
Run antivirus update and Run Windows updates
A technician is creating an image that will be used to deploy Windows 7 to 100 PCs. Which of the following tools should be used to accomplish this?
SYSPREP
A user does not want their kids to be able to install software on their home desktop. Which of the following types of accounts should the user set up in Windows 7?
Standard
A technician needs to rebuild a computer that had a virus. Which of the following data destruction methods should be used to ensure the virus has been successfully erased before reinstalling the operating system, programs and all user data?
Standard format
Which of the following tabs under MSCONFIG would allow a technician to configure all of the appliciations that launch at boot?
Startup
A PC is running slower than usual. Which of the following tools would best diagnose the possible bottleneck?
Task Manager
A user reports that their PC boots up to a screen that reads "OS not found." Which of the following would be the MOST likely cause of this problem?
The user has a USB key attached
A user would like to run a copy of Windows XP for testing; however, the user is currently using a Windows 7 PC. Which of the following technologies should a technician recommend in order for the user to have access to both systems simultaneously?
Virtualization
Which of the following operating systems supports full BitLocker functionality?
Windows 7 Enterprise
The Aero feature is found in which of the following operating systems?
Windows 7 Home Premium and Windows Vista Enterprise
Which of the following operating systems supports full usage of 8GB DDR3 RAM?
Windows 7 Home Premium x64
In which of the following operating systems does Windows XP mode come as a free download to be used for application compatibility?
Windows 7 Professional
Which of the following allows a user to enable XP mode?
Windows 7 Professional
A technician is tasked with building three systems that are capable of utilizing the new Windows Home Group functionality. Which of the following versions of Windows would need to be used?
Windows 7 only
