quiz 4

Which of the following methods for managing resistance to change should only be used as a last resort or under crisis conditions?

Coercion

_____ are defined as workplace cultures in which workers perceive that new ideas are welcomed, valued, and encouraged.

Creative work environments

In the _____ stage of organizational decline, cutbacks and layoffs will have reduced the level of talent among employees.

Crisis

_____ is a method in which a company builds a new business or buys an existing business in a foreign country.

Direct foreign investment

____ is the phase of a technology cycle characterized by technological substitution and design competition.

Discontinues change

At which stage of organizational decline does the decline become irreversible?

Dissolution stage

Hofstede's research has shown that there are _____.

Five consistent dimensions of cultural differences across countries

Protectionism is the use of trade barriers to protect local companies and their workers from _____.

Foreign competition

What are two kinds of Cooperative contracts?

Franchising and licensing

When the first cell phone was released, only a few people could afford to buy it. Over the years, mobile manufacturers improved the phone designs and features and also reduced their cost to make them more affordable. This signaled the shift to the _____ stage of the technology cycle.

Incremental change

What is true about the compression approach to managing innovation

It is used during periods of incremental change

A technology cycle occurs whenever there are major advances or changes in the _____ in a field or discipline.

Knowledge, tools, and techniques

An expatriate is someone who _____.

Lives and works outside his/her own country

The _____ created a regional trading zone in Europe.

Maastricht Treaty

Formal project review points used to assess progress and performance are called _____.

Milestones

_____ is the set of shared values and beliefs that affects the perceptions, decisions, and behavior of the people from a particular country.

National Culture

In the context of managing change, _____ forces support the status quo.

Resistance

A(n) _____ is a direct tax on imported goods.

Tariff

The two general kinds of trade barriers are _____.

Tariff barriers and nontariff barriers

In 2000, the United States imposed a tax on all steel imports in an effort to protect about 5,000 jobs. This tax is an example of a(n) _____.

Tariff. Tariff = direct tax on imported goods

_____ occurs when customers purchase new technologies to replace older technologies.

Technological substitution

_____ is the most important factor in determining the success or failure of an international assignment.

The willingness of an expat's spouse and family to adjust to a foreign culture

The most important factor in an attractive business climate is the _____.

easy access to growing markets

What are the Five consistent dimensions of cultural differences across countries ?

power distance, individualism, masculinity, uncertainty avoidance, and short-term versus long-term orientation.

Managing global joint ventures can be difficult because they:

represent a merging of four cultures = the country and the organizational culture of the first partner, and the country and the organizational culture of the second partner.

Which of the following is one of the three steps in the basic process of managing organizational change outlined by Kurt Lewin?

unfreezing