Quiz Ch 8 BA_1301

A _____ is a study of the tasks required to do a particular job well.

job analysis

_____ is the process of negotiating labor agreements between union members and management.

Collective bargaining

Mandy Ewing has been working as a veterinarian's assistant for almost a year. Her friend recently told that her employee was in violation of the _____ because she was not being paid the minimum wage.

Fair Labor Standards Act

Which of the following statements about HR demand forecasting is true?

HR demand forecasting is an internal labor supply forecast.

The final stage in a typical employee grievance procedure is:

arbitration

Which of the following is NOT one of the main activities for a human resource manager?

coordinating marketing and production activities

One of the three basic functions performed by the Equal Employment Opportunity Commission is:

developing diversity management plans

Job description refers to the specific location or office where a job is done.

false

Unemployment compensation pays employees for lost work time caused by work-related injuries.

false

Wolfgang Reithofer, a human resource manager at an Austrian brick making company, gathers information about various jobs within the company and specifies the skills and knowledge needed to do each job well. Reithofer is responsible for:

job analyses

Since Cate Langton was hired in the marketing department of a consumer products manufacturer, she has worked in its public relations department, she has worked in its advertising department, and she has worked to help design collateral sales material and point-of-purchase displays. Next week she will go out on the road as a salesperson. What method of training is Langton's employer using?

job rotation

Ethan Djuna is a territorial salesperson for Lennox heating and air conditioning systems. Every six months Djuna's sales manager gives him feedback by showing Djuna a comparison between his actual sales figures and his sales objectives. This feedback is called a _____ appraisal.

performance

CMI International, a composite plastic manufacturer, wants to improve its involvement with the community, so it has established a Community Involvement Office. To fill the positions within this office, the company will attempt to find and attract qualified applicants from the external labor market. This process is called:

recruitment

Recruitment is the attempt to find and attract qualified applicants in the external labor market.

true

The selection interview is designed to test an applicant's communication ability and motivation.

true