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Chapter 1 - Question 2: What does it mean to say that communication is a process?

(✔) Communication is ongoing, always in motion, and hard to tell when it starts and stops. (✖) We can freeze communication at any one moment. (✖) We can easily tell when communication starts and stops. (✖) Communication is ongoing, always in motion, and evolves clearly defined stages.

Chapter 1 - Question 4: Which of these types of communication is defined as "communication between people"?

(✔) Interpersonal Communication (✖) Group Communication (✖) Public speaking (✖) Intrapersonal Communication

Chapter 1 - Question 3: Erin tries to concentrate during a class lecture, but he can't get his mind off a personal problem. His preoccupation with his personal problem is an example of:

(✔) Noise and transaction (✖) Interaction (✖) Social diversity (✖) Feedback

Chapter 1 - Question 1: Which of the following statements about communication is/are accurate?

(✔) Studying communication can improve your communication skills. (✖) Studying communication is very difficult and should only be pursued by those seeking a doctoral degree. (✖) Studying communication only has academic benefits. (✖) People who study communication are no less likely to communicate clearly than those who do not study it.

Chapter 10 - Question 3: Which of the following statements about cultural relativism is NOT true:

- Cultural relativism reminds us that something that appears odd or even wrong to us may seem natural and right from the point of view of a different culture. ✖ - Cultural relativism recognizes that culture vary in how they think, act and behave as well as in what they believe and value. ✖ - Cultural relativism helps us be aware of people of different cultures and co-cultures. ✖ - Cultural relativism fosters negative judgments of anything that differs from our own ways. ✔

Chapter 3 - Question 1: Which of the following refers to the attachment style that is created by inconsistent treatment from the primary caregiver?

- anxious/ambivalent attachment style ✔ - fearful attachment style ✖ - secure attachment style ✖ - dismissive attachment style ✖

Chapter 10 - Question 2: Cultures are NOT -----

- learned in the process of communicating ✖ - differences of people ✔ - shaped by historical and geographic forces ✖ - systems ✖

Chapter 3 - Question 2: ________ occurs when we tell ourselves negative things about ourselves that bring us down.

- self sabotage ✔ - Fearful attachment style ✖ - Dismissive attachment style ✖ - Ego boundary ✖

Chapter 10 - Question 1: Ethnocentrism is _________________

- the use of one's own culture and its practices as the standard for interpreting the values, beliefs, norms and communication of other cultures. ✔ - adversity that brings about change in a culture. ✖ - borrowing from another culture. ✖ - by naming things in ways that shape how we understand them. ✖

Chapter 15 - Question 4: Amy says, "Some of you in this classroom are parents. Others plan to become parents. Others may have nieces, nephews, or other children in your lives that are important to you. Regardless of your role, I bet each of you knows a child under the age of 10." Amy is doing what effective part of informative speaking?

Adapt to diverse listeners. ✔

Chapter 7 - Question 1: Which of the following is a potential benefit of conflict for interpersonal relationships?

Determining acknowledges my ideas. Determining who is my friend and who is not. Partners increase understandings of each other. ✔ Feeling good about winning. - one partner can prove how right she/he is - you never need to look at another person's point of view - the relationship can end and you can be free to pursue other goals. - the relationship can end and you can be free to pursue other goals - participants can figure out why the other is wrong

Chapter 1 - Question 5: Effective communication principles are the same across all cultures.

False ✔

Chapter 10 - Question 4: Low-context communication style assumes that people are deeply interconnected, people do not feel the need to spell everything out in explicit detail.

False ✔

Chapter 15 - Question 5: Ethical standards are only of concern when preparing an informative speech.

False ✔

Chapter 3 - Question 4: Self-fulfilling prophecies are negative views of individuals that others communicate and that the individuals fulfill by how they act.

False ✔

Chapter 3 - Question 5: Culture influences the self-concept in limited ways.

False ✔

Chapter 7 - Question 5: Partners Nic and Christie belong to different political parties. They decide to "agree to disagree" about politics. Based on this information, Nic and Christie do not have conflict about politics.

False ✔

Chapter 15 - Question 1: The presentation that has the goal of increasing others' knowledge, understanding, or abilities is referred to as what type of public message?

Informative Speech ✔ impromptu Speech Persuasive Speech Manuscript Speech

Chapter 15 - Question 3: Which of the following is a way for an informative speaker to build credibility?

Show listeners that you care about them. ✔ Show listeners that your topic affects you. Choose evidence that is consistent with audience beliefs. Avoid citing sources.

Chapter 15 - Question 2: In both informative and persuasive messages, a ____________ tells the listeners what the speech will provide or do.

Thesis ✔ General purpose Preview Conclusion

Chapter 10 - Question 5: Cultural calamity may involve disasters such as hurricanes, volcanic eruptions and plagues.

True ✔

Chapter 7 - Question 4: In interpersonal relationships it is as important to affirm and accept yourself as to affirm and accept others.

True ✔

Chapter 7 - Question 2: Lenny says, "I don't like to lose arguments. The way I figure it, when you have a disagreement there can be only one winner." Lenny's orientation to conflict is best described as

Win-lose ✔ Loyalty Lose-lose Exit

Chapter 7 - Question 3: When Jacob encounters a family crisis and handles it well, he is pleased to learn that he is able to operate well under high personal stress. Prior to the family crisis, Jacob's knowledge of how he would manage personal stress was in which area of the Johari window?

free area blind area unknown area ✔ open area

Chapter 3 - Question 3: Marjorie plays soccer. She is a first year student on her high school team, and after the first practice, she feels pretty awful about herself because the seniors are much better players than she is. She tells her friend, "I look like a five-year-old compared to them! How will I ever get that good? I'm embarrassed to even practice"; By judging her ability based on the skills of her teammates, Marjorie is engaging in ____.

social comparison ✔ ego boundaries ✖ reflected appraisal ✖ direct definition ✖


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