quizzes

Camila sees herself as a good person and a good employee. She is confident about her capabilities and derives great satisfaction from doing her job well. Based on what we know, we can say that Camila has

high self-esteem.

Joaquin works as a math instructor at a local high school. Although he earns less than many of his friends, he values education and routine, and enjoys having his weekends and summers free. What can we reasonably assume about Joaquin's work life?

He has a high degree of person-organization fit.

Which factor has a low correlation to job satisfaction?

level of pay

Research on the interactionist perspective suggests

people who fit into their organization tend to be more satisfied with their jobs.

Alderfer's existence needs correspond to Maslow's

safety needs

What workplace strategy can help increase the feedback you receive?

Develop a positive relationship with your manager.

Compositional differences among people in a work unit are referred to as

Diversity

An analytic approach that focuses on understanding what has happened in the past is

descriptive analytics.

Predictive analytics is used in organizational behavior research to

focus on what is likely to happen.

Research reveals that ___________ is necessary to make diversity an advantage for organizations.

inclusion

During an experiment, the control group

receives no experimental manipulation.

What aspect of Big Data refers to its scale or scope?

volume

The primary reason for employee turnover is

work attitudes

An applicant-matching software program would indicate which personality trait would provide the best person-organization fit with a Wall Street investment firm?

risk-taking

By using a combination of oral and visual modes in a workplace presentation, the audience

will more likely have their preferences met.

Research indicates that Millennials tend to value

work-life balance.

What precaution must companies take when using artificial intelligence measures in hiring and selection?

Avoid seeking only new employees whose personalities match the firm's highest performing employees.

Scraping personal data about employees from social media and using them in organizational decision making

Introduces data privacy concerns.

Which statement regarding employee autonomy is accurate?

It increases motivation at work.

Which recommendation might you give to a friend regarding ways to deal with late coworkers?

Reward timeliness by verbally recognizing those who arrive on time.

Which of the following is NOT related to greater recall of information?

Studying intensively a short time before an exam

Which work elements are the most highly correlated to job performance?

job engagement and job satisfaction

For researchers, hypotheses are

tentative guesses for expected observations that can be tested.

Research indicates that the most important determinant of ethical behavior in an organization is

the leadership commitment to ethical behavior.

A small University wanted to determine whether a wellness program that focused on walking to enhance employee health would cut down on employees' use of health benefits. Employees in the Liberal Arts Department were invited to participate and received a $50 gift card to Best Buy for taking part in the program. Employees in the Engineering Department did not participate in the program. Health benefits data were examined for both departments. In this scenario, the Liberal Arts Department employees are

the treatment group.

Internal attribution attributes someone's behavior to

their specific characteristics.

In comparing Maslow's hierarchy of needs theory to Alderfer's ERG theory

ERG theory recognizes more than one need may operate at one time.

A workgroup has three Caucasian males who are new employees and three Black females who have been with the firm an average of 15 years. How would you categorize the likely faultline in this group?

There will be a strong faultline in the group.

For men, which personality trait relates negatively to income level?

agreeableness

An example of a deep-level diversity traits is

attitudes.

Which statement is accurate regarding disciplining employees?

Unfair punishment may not change unwanted behavior.

Negative affective people experience more

nervousness and anxiety.

Understanding the tightness or looseness of culture means understanding its

openness to change.

Boeing decides to lay off some of its IT workers, and instead have the same services provided by Dell. This is an example of:

outsourcing

Priya is planning on an international business career following graduation. She is meeting with a career counselor to ensure that she is preparing herself as fully as possible. What advice will the counselor likely offer her?

Be proactive in developing a strong social support network.

Which assertion is true regarding cultural aspects of motivation in a work environment?

Chinese employees are very motivated when goals are difficult.

those who feel over-rewarded experience little distress over the situation.

It paved the way for today's automation and standardization.

Which statement is true about organizational commitment?

Organizational commitment reduces absenteeism.

Someone who prefers to learn by listening to others is likely someone who prefers

auditory learning.

Which statement regarding age and turnover is accurate?

Younger individuals have an easier time, overall, leaving a job than older individuals.

Companies using sales commissions reward employees with

a percentage of sales volume or profits generated.

Harvey couldn't wait to start his new job. He was told he would be working directly with clients to improve their lives. But Harvey soon realized that he was just an assistant to the people who worked with the clients, and he never left the office. Harvey likely experienced

a psychological contract breach.

An entity that takes on different values during the research process is

a variable.

On Trend Apparel sales associates are generally attractive to college students. Individuals who work in the stock room unpacking and readying clothing for displays tend to be young employees. This scenario suggests that On Trend Apparel may need to examine their recruiting efforts to address ___________ diversity in their stores.

age

Among the limitations associated with using personality tests in employee selection is

candidates faking their answers.

What strategy will best empower your employees?

change the company structure so employees have more power on the job

Ichiro feels overwhelmed during the lengthy orientation program for his new job, as there's a lot to learn. He decides to begin grouping information he receives into categories, such as personnel, government regulations, and systems operations. After this point, connections begin to make sense and Ichiro feels more confident. What learning strategy is being used?

chunking

When dealing with unethical behavior overseas, businesses must

consider ethical context.

Theft and sabotage at work are examples of what type of behaviors?

counterproductive work behaviors

Needs-based theories propose that a manager's job is to determine what employees' needs are and then to

create the work environment that meets those needs.

Person-job fit refers to the

degree to which a person's skill, knowledge, abilities, and other characteristics match the job demands.

Fair hearing refers to

ensuring that there is two-way communication during the appraisal process and the employee's perspective is heard.

How a company manages your data and respects your privacy is a(n) ___________ decision.

ethical

Organizational behavior may be analyzed at different levels of analysis. Studying how a manager's personality affects departmental effectiveness is an example of which level of analysis?

group

Markus said, "If I just hadn't had that argument with my girlfriend last night, I wouldn't have been so upset and I would have done much better on my sales presentation today." Markus exhibits

high external locus of control.

The simple premise of Maslow's hierarchy of needs theory is

human beings have needs that are hierarchically ranked.

Amar took geometry in high school but did not use this knowledge for years. During an internship in college, he needed geometry to solve a problem and found that he remembered how to apply the various formulas. In this situation, Amar was relying on

long-term memory.

Patti, head of the Finance Department, must assess her large staff as a preliminary step in making staff cuts. The Human Resources Department directs her to rate 20 percent of employees as top performers, 70 percent as average performers, and 10 percent as poor performers. What type of system must Patti use?

relative ranking system

Countries high in power distance and authoritarianism respond negatively to

review systems where lower-level employees give performance feedback to their managers.

What is a hygiene factor according to Herzberg's theory of motivation?

salary

Although he is part of a seven-person cross-functional team, Bob takes credit for the group's recent success during a private conversation with his boss. Bob is demonstrating

self-enhancement bias.

Role conflict, role ambiguity, organizational politics, and job insecurity are indicators of

stress at work.

Research on equity theory suggests

those who feel over-rewarded experience little distress over the situation.

When companies provide training to employees to teach them new skills, it results in positive changes in employees' jobs and careers. This method is called

ups killing

Praising the employee occasionally when the person shows up on time is an example of a(n) ___________ of reinforcement.

variable ratio

High power distance cultures tend to

view an unequal distribution of power as relatively acceptable.