Salesforce Ecosystem - 32%

Metadata refers to A.Everything in your Salesforce org, including your customer and user data B.A representation of your standard functionality, without customizations C.Data about data D.Configuration-based modifications only

C

Three use cases for Finance on the platform are A.Help desk, Pricing, Facilities management B.Vendor management, Transportation, Contract management C.Budget management, Pricing, Contract management D.Identity management, Billing management, Budget management E.All of the above

C

What are the three main categories in the Setup menu? A.Object Management, Preferences, Groups B.User Management, Settings, Security C.Administration, Platform Tools, Settings D.AppExchange, Profiles, Customizations

C

What does NPSP Health Check do? A.Fixes account data issues in your org. B.Inspects all custom objects in your org. C.Runs tests related to your NPSP settings and objects and generates a report. D.Creates an appointment with Salesforce Tech Support.

C

What is Trailhead? A.A game about hiking in the great outdoors B.A new industrial revolution C.The fun way to learn D.A software development platform

C

What is a Salesforce MVP? A.A Salesforce employee who leads a Trailblazer Community Group. B.Someone who told their #MyTrailblazerStory story at a Salesforce conference. C.A Trailblazer nominated by their peers who shows exemplary expertise, leadership, and generosity in the Community. D.A Trailblazer who has answered more questions than anyone else in the Community.

C

What type of sandbox would you create if you wanted a copy of your entire production org, including all record data? A.Developer B.Partial Copy C.Full D.Ultimate

C

When should you change your username in a Trailhead Playground? A.When you don't like the animal it references B.When you want to make it easier to remember C.Never D.Every full moon

C

When you're getting started with AppExchange, a best practice is to A.Install apps of interest right away. B.Request the top 3 apps from each department. C.Develop a plan, including budget, timing, and key department use cases. D.Install apps directly into production.

C

When your real-world data is important for training your users, what type of sandbox should you use? A.Developer B.Developer Pro C.Partial Copy or Full D.Developer or Partial

C

Which statement is true about Salesforce for Nonprofits? A.Salesforce for Nonprofits helps you track relationships, but not report on them. B.Salesforce for Nonprofits must be installed on your computer to operate. C.Salesforce for Nonprofits is a set of products and services that help nonprofits manage their missions. D.Salesforce for Nonprofits is a unique CRM, separate from Salesforce.

C

Software architecture in which a single instance of software runs on a server and serves multiple distinct user groups is known as what? A) single-tenancy B) multi-instance C) multitenancy

C) multitenancy

How was the service agent able to immediately know what Tammy was calling about?

Connected departmental data showed Tammy has children, and recently purchased a car and floor mats

How have customer expectations shifted in the past few years?

Customers expect to connect with business more than ever before

How can sandboxes help you prepare for the release of changes and new features? A.Testing automatically enabled features to create training plans. B.Determining if you want to turn on optional features and making a plan to deploy them in production. C.Practicing toggling a sandbox in and out of preview. D.A and B E.B and C

D

If Sofia needed a refresher on how to customize donation pages for each donor, where could she look online? A.Product Documentation B.Trailhead C.The Power of Us Program D.A and B E.B and C

D

If you wanted to start with core capabilities to get your entire organization on Salesforce, which solution should you explore? A.The Power of Us Program B.Einstein for Nonprofits C.Tableau Accelerators D.Nonprofit Cloud's curated set of core capabilities

D

Our trusted, multitenant cloud means you get A.The benefits of the same core set of features for all customers B.Upgrades three times a year C.No software to install to access Salesforce D.All of the above

D

The Company Information page is where you can find A.Your org ID B.Licenses available and in use C.Information on important limits such as data and file usage D.All of the above

D

When is the best time to run Salesforce Optimizer? A.Before installing a new app B.Before each Salesforce release C.Every morning D.A and B E.B and C

D

Who makes up the Salesforce ecosystem? A.Partners only B.Flora and fauna C.Salesforce employees D.Salesforce, its partners and customers, and the Trailblazers who work in the ecosystem

D

If you're having trouble with the hands-on challenge in Web Chat Basics, where should you go for help? A.The Hands-On Challenge page in Trailhead Help. B.The release notes for the latest Salesforce major release. C.The #Trailhead Challenges topic in the Trailblazer Community. D.A then B E.A then C

E

When identifying processes to bring into Salesforce, look for A.Manual processes with numerous steps B.Email-driven processes C.Teams using spreadsheets to run the business D.Documents shared on local directories E.All of the above

E

Who is Trailhead for?

Everyone

True or false: Features in a Salesforce seasonal release are never auto-enabled for users.

False

You're a new Salesforce customer and want to track your organization's carbon emissions and waste management data. What solution(s) might you consider?

Net Zero Cloud

What powers Salesforce Customer 360?

The Customer 360 Platform

How was the salesperson able to suggest that a crossover car could be a better fit for Tammy?

The marketing data showed that Tammy might have a family

True or false: Community members can submit feature ideas to the NPSP development team.

True

True or false: Partners help customers tailor Salesforce to their needs.

True

True or false: Trailhead is free for anyone who wants to learn new skills.

True

True or false: Trust is our number one value.

True

What are the benefits of being active in the Trailblazer Community?

You can learn new skills with other Trailblazers & You can connect and give feedback with fellow Trailblazers

Which product is considered the foundation for all Salesforce for Nonprofits products and features? A.Program Management Module B.Nonprofit Success Pack C.Outbound Funds Module D.Elevate

B

How is a project different from a hands-on challenge? A. A hands-on challenge gives you a set of requirements to meet, while a project gives you step-by-step instructions. B. A hands-on challenge earns you points, while a project doesn't. C. A hands-on challenge is easy, while a project is hard. D. A hands-on challenge gives you fewer points than a project step.

A

In which of these scenarios do you need to know your Trailhead playground username and password? A.To authorize your org for use with the Salesforce CLI B.To log in to Trailhead C.To complete a hands-on challenge D.To complete a multiple-choice quiz

A

The Salesforce API is A.Like a contract between two pieces of software, allowing them to connect and exchange information B.Not available for certain technologies such as wearables C.The exact same thing as an API name D.Only for programmers to use

A

What is Sales Enablement? A.A way to close the skills gap at your company. B.The Trailhead home page. C.The unique link to your Trailblazer.me profile. D.The Trailhead mobile app.

A

What is an easy way to find what you're looking for in the Setup menu? A.Type the first few letters of what you're looking for in the Quick Find box. B.Click headings and subheadings until you find what you're looking for. C.Memorize what's in each category. D.Click one of the main categories in the Setup menu, then look at the page to the right.

A

What's one reason to use a Developer Edition org instead of a Trailhead playground? A.You need a feature-specific trial org. B.You don't want to go through the effort of making a Trailhead playground. C.You're new to Trailhead. D.You're a developer.

A

How do you create your first Trailhead playground? A.You email Trailhead support. B.You don't. We create it for you! C.You sign up for a new Developer Edition org. D.You complete a hands-on challenge.

B

How is the best answer selected for a question in the Trailblazer Community? A.Every Trailblazer in the Community votes. B.The Trailblazer who wrote the question selects it. C.The Trailblazer who answered the question first selects it. D.The two first Trailblazers to respond play a game of virtual rock, paper, scissors.

B

NPSP is distributed as a type of software that encourages exchange, collaboration, and transparency. What is the name for this type of software? A.Secret B.Open Source C.Proprietary D.Single Source

B

What can you find in your Trailblazer Community feed? A. A list of recommended Trailhead modules. B. Posts from Trailblazers and topics you follow, and groups you're a member of. C. A real-time feed of posts written by Salesforce employees. D. The same posts you see in the Chatter feed of your company's org.

B

What is the general term for a system that helps teams at any organization track their interactions with contacts, gather insights, and collaborate? A.Salesforce for Nonprofits B.CRM C.Salesforce.org D.CPM

B

When are the major feature releases for both NPSP and the Salesforce Platform? A.Spring, Summer, Autumn, and Winter B.Spring, Summer, and Winter C.Every two weeks D.Monthly

B

When you want to find an app after you install it, what should you enter in the Quick Find box in Setup? A.Installed Apps B.Installed Packages C.Installed Components D.Installations E.Apps

B

Where should you go in your Salesforce org to set up or refresh a sandbox org? A.NPSP Settings B.Setup C.Your profile D.The sandboxes app

B

Which feature will Sofia use to customize her donation pages for each donor? A.Nonprofit Success Pack B.Elevate Giving Pages C.Insights Platform Data Integrity D.Outbound Funds Module

B