Saylor Effective Business Communication Chapter 1

Group communication is a dynamic process where a small number of people engage in a conversation.

Define Group Communication.

Mass communication involves sending a single message to a large number of people.

Define Mass communication

It is a process in which actions happen simultaneously.

Define the transactional model of communication.

Constructavist model.

The communication model that focuses on shared or negotiated meaning.

True

True or false? Does communication influence how you learn?

Logos Ethos Pathos

What are Aristotle's 3 important parts of communicating?

Be prepared and be ethical.

What are the two main responsibilities of a communicator?

Concise means Brief and to the point.

What does "Concise" mean.

Intrapersonal communication

What does clarity begin with?

Interpersonal

What is communication between 2 people called?

Intrapersonal

What is communication with yourself called?

Treat others the way you would like to be treated.

What is the "Golden Rule?

Being able to tailor your message to specific audiences, groups or individuals.

What is the biggest disadvantage of mass communication?

To be egalitarian is to believe in basic equality.

What is the definition of "Egalitarian "?

Ethics refers to a set of rules or principles for correct conduct.

What is the definition of "ethics"?

The Process of understanding and sharing meaning.

What is the definition of communication?

8

How many elements of communication are there?

3 to 8 people

How many people constitute a "Group"

1. Intrapersonal 2. Interpersonal 3. Public 4. Group 5. Mass

Identify the 5 types of communication contexts.

1. Be organized 2. Be prepared 3. Be clear 4. Is ethical 5. Is respectful 6. Is Egalitarian 7. Is trustworthy

Name the 7 goals of a communicator

1. Source 2. Message 3. Channel 4. Receiver 5. Feedback 6. Environment 7. Context 8. Interference

Name the 8 essential components of communication.

Negotiated meaning.

Name the main function of the constructavist model of communication.

Transactional and constructavist models

Name the two models of communication.

Written & Verbal

Name two forms of communication?

Intrapersonal

Which of the 5 communication contexts can directly influence how you perceive and react to situations and communication with others?