SCM Exam 2

___ is the division of the sc into hundreds of individual sc segments based on customer requirements to provide optimal value for the customer and help min costs and inventory in the sc?

Microsegmentation

Which of the following is NOT one of the market leaders for RPA?

Microsoft

Which of the following is an example of an AR device?

Microsoft Hololens

Cosmetic

Modifying a product or service in a way that minimally impacts the actual product or service itself, but changes the way it is packaged or presented in reflection of unique customer needs.

Out of stock detection and prevention falls under the__category in the benefits of big data in sc design?

POS

What is the most data driven process in the sc?

Planning

What is the most data-driven process in the supply chain? A.Sourcing B.Manufacturing C.Planning D.Warehousing

Planning

In today's world we have IoT (Internet of Things) devices integrated into our everyday lives. Which of these are NOT examples of IoT?

Plug in stereo system

Name one way Big data helps companies mitigate risk?

Predicting future trends

Amazon's patented forecasting model that enables the company to anticipate what a customer is likely to buy and begin shipping items before an order is actually placed is known as?

Predictive analytics

Mega trends influencing Industry 4.0

-Continuing growth of the rural areas worldwide, with wealth shifting into regions that have not been served before. -Pressure to reduce carbon emissions -regulations of traffic for socioeconomic reasons -changing demographics leading to reduced labor availability -increasing ergonomic requirements that arise as the workforce ages

Advantages to implementing Industry 4.0

-Drive Better Decisions -Allow Companies to Adapt to New Pressures and Demands -Enhance Productivity -Reduce Risk -Improve the Customer Experience -Grow Revenues

Zara is addressing its unsustainable clothing by pledging that by which year it will only be selling sustainable clothes?

2025

It is predicted in the next 3 years, sc 4.0 will reduce inventories and lost sales by 75, while lowering operational costs by__?

30%

__% of sc executives consider big data analytics a disruptive and important technology, setting the foundation for long-term change in the organization?

64%

What percent of Amazon's business is focused on their 500 customer focused KPIS?

80%

Type of customization that can perform in different ways on different occasions and for different situations?

Adaptive

__ is a collection of techniques to model internal and external data to yield valuable insights that can increase business performance actions?

Advanced analytics

Which one of these is not an example of a conversational system?

Air Pods

What are the advantages to Industry 4.0?

Allowing customers to adapt to new pressures and demands, enhanced productivity, and reduced risk

Amazon is an innovation drive company. __ is an example of block chain at work and grew out of the company's own e-commerce infrastructure needs. It has become a $13 million business that not only powers the likes of Airbnb and Netflix but more.

Amazon web services

How does 3D printing help with warehouse spaces? A.Finds inefficiencies in operations B.Layout planning and optimization of the space C.Helps in new product development D.Increases worker productivity

B.Layout planning and optimization of the space

Intelligent Things

Business process automation: It's when a machine, software, tool or system is replacing human interaction in the work process.

Sometimes in a___ sc model, it is necessary for a company to help customers identify their needs and find them products that will best suit them?

Collaborative

Collaborative (ex Paris Miki - Japanese Eyeware Retailer Custom Shoes (Van's, Converse, Etc) Levi's Jeans, grub hub, bitesquad)

Communicating with consumers to understand or help them identify specific wants and needs and then creating customized products or services to satisfy those specifications.

Zara has heavily invested in what type of advanced infrastructure that is key to its customer centric competitive advantage?

Communication

Hertz gold and tiered airline frequent flyer programs are examples of which type of customization?

Cosmetic

The 4 levels of sc 4.0 are service, agility, capital, and __?

Cost

What advancements are creating new opportunities for warehousing? A.New technologies B.Data sources C.Analytical techniques D.All of the above

D. All of the above

What are some ways Big Data is impacting transportation? A.Delivery scheduling in line with consumer patterns B.Using GPS technologies to decrease waiting times C.Clean-sheet cost modeling D.All of the above

D. All of the above

•Which of the following are an example(s) of an industry that AI can be implemented? A) RetailB) SalesC) FinanceD) All of the Above

D. All of the above

How does Big Data affect production supply chains? a.Use of Internet of Things in devices can provide real-time data to see production detail. b.Machine learning algorithms for predictive asset management. c.Using geoanalytics based on big data to merge and optimize delivery networks for raw materials. d.All of the above.

D. all of the above

All these uses of big data protect consumers except... ○A: fraud detection ○B: credit rating to define payment terms offered ○C: product recommendation based on purchase history ○D: automatic analysis of contract compliance

D: automatic analysis of contract compliance

What is not one of the ways big data optimizes the supply chain? ○A: traceability and recalls ○B: optimize delivery networks ○C: faster reaction times D:increasing lead times

D:increasing lead times

Issues collecting Big Data

Data privacy, security, and discrimination

Which of the following can not be analyzed in real time to identify mismatches between supply and demand? -POS -Demand-Sensing -Inventory Data -Production Volumes

Demand-sensing

•Which is not an application of AI? •A: Chatbots •B: Sales prediction •C: Self-driving cars •D: Facial expression recognition •E: Human run call center

E.

According to the Forbes article, there are 12 ways big data is revolutionizing supply chain management. (T/F)

False

Conditional decision making is out of the scope of RPA automation

False

LAN (Local Area Network) connections, like the connection between your computer and printer, don't apply to the Internet of Things because they aren't connected to the world wide web. (T/F)

False

Out of stock prevention and detection falls under the consumer category in the benefits of big data in supply chain design? (T/F)

False

Unstructured data consists of information already managed by an organization in databases and spreadsheets (T/F)

False

Virtual reality superimposes a computer-generated image on a user's view of the real world, thus providing a composite view.

False

Leading online retailers use data analytics, inventory data, and ____________ to actively recommend in-stock products to customers.

Forecasting

The co-creation approach between the company and its customers when using the collaborative customization helps to mitigate a risk that is common in most supply chains driven by these types of models?

Forecasting

Big data

Helps companies gather useful info and research to be able to make smart and actionable decisions

The echo dot, apple watch, smart appliances, and wifi enabled security camera are all an example of this type of innovation?

IOT

___ includes both VR and AR technologies, which are used to enhance employee and customer digital experience?

Immersive technology

Place sensors in everything, create networks everywhere, automate anything, and analyze everything to significantly improve performance and customer satisfaction

Industry 4.0

__ is when machine, software, tool or system is replacing human interaction in the work process and is part of a complete end-to-end sc?

Intelligent things

Big Data effects the supply chain by

Real time tracking, traceability, inventory planning, meet demands, increased quality.

Which of the following is NOT a benefit of Big Data's effects on POS? a.Reduced Stockouts b.Reduced Excess Stock c.Reduced checkout lines in stores

Reduced check out lines

___ is software-based technology utilizing software robots to emulate human execution of a business process including conditional decision making?

Robotic process automation

__ continuous planning cycle the requires companies to adapt and alter their strategies by utilizing various optimization tech and better mitigate difficulties by using scenario planning tactics?

SIOP

The 4 types of customization are collaborative, adaptive, cosmetic, and__?

Transparent

An example of Intelligent things is a scantron reader

True

Big Data helps improve traceability of final products from suppliers. (T/F)

True

Collecting and analyzing big data enables companies to establish benchmarks (T/F)

True

Conversational Systems fulfill the craving for a real conversation

True

Creating knowledge-sharing networks is based on the insights gained from Big data analytics. (t/f)

True

Do Brick & Mortar retailers TRULY understand how data-driven optimization can provide them with competitive advantages (T/F)

True

What are the 5 Vs of Big Data?

Velocity, Variety, Volume, Veracity, and Value

__ is when a company owns or controls at least two vital processes in its supply chain?

Vertical integration

Transparent (ex google ads, shampoo, ohio chemstation)

When a company uses data about their customers to determine their specific wants without being told and then delivers those wants during the manufacturing process

Advanced analytics

a collection of techniques to model internal and external data to yield valuable insights that can increase business performance actions.

Conversational Systems

a platform for dialogue systems for specific domains that may or may not include very little human intervention

Robotic Process Automation

a software-based technology utilizing software robots to emulate human execution of a business process. This means that it performs the task on a computer, uses the same interface a human worker would, clicks, types, opens applications, uses keyboard shortcuts, and more.

Artificial Intelligence

applying advanced analysis and logic-based techniques, including machine learning, to interpret events, support and automate decisions, and take action.

Intelligent things...

is part of a complete end- to- end supply chain.

Internet of Things (IoT)

the interconnection via the internet of computing devices embedded into everyday objects, enabling them to send and receive data

Augmented Reality

users are not shut out from the rest of the world because digital content presented on top of real-life experiences.

Immersive Technology

•VR and AR technologies used to enhance employee and customer digital experience

Virtual Reality

•users are completely shut out from the rest of the world while being surrounded by virtual content.