SCM quiz 1

Which of these is NOT one of the basic functions of the management​ process? A. inspecting B. controlling C. staffing D. leading

A. Inspecting

Which of the following is NOT one of the four reasons that we study​ OM? A. We want to understand what marketing managers do. B. It is one of the three major functions of any organization. C. It is such a costly part of an organization. D. We want to know how goods and services are produced.

A. We want to understand what marketing managers do.

Productivity increases when A. inputs decrease while outputs remain the same. B. inputs increase while outputs remain the same. C. outputs decrease while inputs remain the same. D. inputs and outputs increase proportionately.

A. inputs decrease while outputs remain the same.

Which of the following organizations does NOT belong to the service​ sector? A. Costco B. Ford Motor Company C. San Diego Zoo D. Southwest Airlines

B. Ford Motor Company

Each Hard Rock​ Café goes through a complete change of ​ ________ every​ 5-7 years. A. merchandise B. memorabilia C. team leaders D. menu items

B. memorabilia

The person who introduced​ standardized, interchangeable parts was A. Frederick W. Taylor. B. W. Edwards Deming. C. Eli Whitney. D. Henry Ford.

C. Eli Whitney

Which of these statements accurately captures a current trend in​ operations? A. Mass production at the expense of product variety. B. Jobs are increasingly specialized as workers focus on basic assembly tasks. C. Rapid product development. D. There is increased focus on local market and local competition.

C. Rapid product development.

Which of the following activities at an airline is NOT an operations​ activity? A. crew scheduling B. catering C. sales D. flying

C. Sales

What percentage of Hard​ Rock's profit is derived from retail shop​ sales? A. ​25% B. ​75% C. ​10% D. ​50%

D. 50%

Which of the following is NOT one of the factors that fosters specialization and worldwide supply​ chains? A. instant communication B. cheaper transportation C. specialized expert knowledge D. marketing

D. Marketing