SCOM Quizzes After Test 1

Your nuclear family members would be considered a secondary group because they are focused on the task of family interaction. - True - False

False

______________ _____________ are nonverbal behaviors that lessen real or perceived physical and psychological distance between communicators and include things like smiling, nodding, and engaging in polite touch. - Chronemic behaviors - Immediacy behaviors - Kinesics behaviors

Immediacy behaviors

The group of students in SCOM 123 have to focus on the common purpose of creating and presenting a good speech. They all need a good grade and they can't afford any member to slack off because it affects everyone. This is an example of. _________________. - Group think - Shared identity - Interdependence - Synergy

Interdependence

To improve our use and observation of nonverbal behaviors, one of the things we can do is consider the layers of nonverbal. For instance, Sven is sitting through his class's Zoom lecture and he looks away often; he sighs a great deal and later he starts swaying. We can assume that Sven is bored by looking at all of these behaviors. This is an example of what guideline? - Nonverbal communication relates to impression management - Nonverbal signals are related and interdependent - Nonverbal communication appears in context

Nonverbal communication relates to impression management

In this stage of Tuckman's model of group development, the team members work smoothly together, they may socialize outside of the official meeting times and feel a sense of synergy. This is which stage? - Norming - Performing - Storming - Forming - Adjourning

Performing

You hear a speech about the importance about how seafood in the United States is not inspected but meat, dairy and eggs are. This speech is focused on what aspect of Maslow's Hierarchy of Need? - Safety Needs - Physiological Needs - Social Needs - Self-esteem Needs

Safety Needs

The tennis team meets each week and they begin with a chance to check in and catch up, rather than just jumping straight into doing practice. This is which kind of knowledge? - Technical Knowledge - Social Knowledge - Group Knowledge - Predictable Knowledge

Social Knowledge

Emotions lose their persuasive effect more quickly than other types of persuasive appeals. - True - False

True

High levels of attendance among group members is a marker of strong group cohesion. - True - False

True

Nonverbal communication may be believed above the actual words you may speak. - True - False

True

The wheel pattern of group organization has the benefit of the person in the middle being able to be reached by all members of the group easily and equally. - True - False

True

Two common barriers that keep us from using selective attention when listening are self-centeredness and lack of motivation. - True - False

True

Your reading says that men may interrupt each other more in same-gender interactions due to societal expectations that men should be more competitive. - True - False

True

Your reading says that nominal group technique is a good way to guide decision making. The most important difference of this process is that the ideas are done individually and people vote secretly. - True - False

True

Your text says that nominal group technique is a good way to guide decision making. The most important difference of this process in comparing it to the Problem Solving Process (or Standard Agenda) is that the ideas are done individually and people vote secretly. - True - False

True

Matthew is really hoping to do well in his new internship. As he follows his supervisor around learning all his new duties, he carries a notepad and takes notes. What type of listening behavior is he using?

active listening

Which of the decision making techniques doesn't take advantage of group synergy to develop alternatives that more members can support. - consensus - minority rule by authority - minority rule by expert - majority rule

majority rule

Judah regularly attempts to "one-up" his brother when he is trying to talk. This annoying habit is best described as____________ - aggressive listening - distorted listening - Interruptive listening - narcissistic listening

narcissistic listening

The process of hearing is _______________; the process of listening is _______________. - mental/physiological - abstract/neutral - physiological/mental - abstract/mental - mental/mental

physiological/mental

Smoking should be banned from public spaces." Is a proposition of _______________. - change - value - fact - policy

policy

Comments on Quora and Twitter are often in the form of insults. For instance we have seen "Killary Clinton" and "Crooked Hillary" for Hillary Clinton and "Angry Creamsicle" and "Cheeto Jesus" for Donald Trump. These are examples of what fallacy? - Ad hominem - False Dilemma - Hasty Generalization - False Cause - False Authority

Ad hominem

The mental discomfort that results when new information clashes with or contradicts currently held beliefs, attitudes, or values, is referring to what concept? - Cognitive Distance - Cognitive Dynamism - Cognitive Restructuring - Cognitive Dissonance

Cognitive Dissonance

A disadvantage of this decision-making technique means every person is in agreement. - Consensus - Minority rule by expert - Majority rule - Minority rule by authority

Consensus

Suzi is studying for her biology exam and determines that Dolphins are mammals because they are aware that mammals do not lay eggs, and that dolphins do not lay eggs. What form of Reasoning is utilized to reach this conclusion? - Deductive Reasoning - Inductive Reasoning - Causal Reasoning - Reasoning by Analogy

Deductive Reasoning

When working at the Communication Center, Morgan met with her SCOM123 group for their persuasive speech presentation. They started by setting goals for the meeting and deciding on their topic of racism in National Parks, and they want to know what effect the lack of diversity has had on the local Shenandoah National Park. What stage of the group problem solving process is the group currently in? - Generate possible solutions - Evaluate solutions - Analyze the problem - Define the problem

Define the problem

You see an advertisement for a used car dealership on television. The ad tells you "come to Izzy's car dealership", "you won't find better prices anywhere in town". What component of an argument is missing from this advertisement? - Claim - Evidence - Persuasion - Warrant

Evidence

Emblems are touching behaviors and movements that indicate internal states of arousal or anxiety. - True - False

False

In a low context culture, most of the meaning from interactions comes from nonverbal cues. - True - False

False

Nonverbal communication is more voluntary than verbal. - True - False

False

Sign language (ASL) is a form of nonverbal communication, namely gestures. - True - False

False

There are some possibilities that diversity in group interactions could make high power distance cultures uncomfortable to provide information. - True - False

False

The statement "You are either with us or against us" is an example of what fallacy? - False Cause - False Analogy - False Authority - False Dilemma

False Dilemma

At work everyone is brainstorming the problems they are encountering with clients. After about 3 minutes of brainstorming, Justine suggests that they should try to survey the clients. Everyone agrees. This is an example of what aspect of group communication? - Social Cohesion - Groupthink - Interdependence - Coherence

Groupthink

When nonverbal communication contradicts verbal messages, which of the following is true? Listeners will probably believe the verbal message as the true message. - None of the above are true - Listeners will disregard both - All the above are true - Listeners will probably believe the nonverbal message as the true message

Listeners will probably believe the nonverbal message as the true message

A group of four undergraduate college students try to fix a lightbulb, two argue over which of them should screw-in the new bulb, one attempts to resolve the conflict, the last waits for their group-mates to complete the task. Which set of group roles best characterize this group? - Harmonizer, Task Leader, Supporter, Expediter - Monopolizer, Monopolizer, Harmonizer, Social-Loafer - Information Seeker, Monopolizer, Social-Loafer, Supporter - Task Leader, Task Leader, Interpreter, Social-Loafer

Monopolizer, Monopolizer, Harmonizer, Social-Loafer

Abby, Claire, and Joey are put in a group for their Biology project. After getting to know one another and going over the assignment, the three students have some trouble deciding who will complete which tasks. There is disagreement about how to progress with their project. They are experiencing what type of conflict? - Storming - Procedural - Substantive - Interpersonal

Procedural

After the pandemic is over people may have changed their mind about how close people can be in their personal space. If a researcher studies this concept it would be considered a study of what channel of nonverbal communication? - Haptics - Kinesics - Chronemics - Proxemics - Vocalics

Proxemics

Brainstorming is part of the problem solving process that helps generate ideas. Which of these rules or guidelines should not be used? - Avoid evaluation while brainstorming. - Feeding off each other's ideas is a good thing. - Quality is more important than quantity.

Quality is more important than quantity.

Janette is frustrated with her roommate Neve. They have been arguing for days and Janette tells her best friend all about the experience. At one point her friend says, "So it seems like what you are saying is that Neve's constant nagging you about your side of the room is really getting to you." This is an example of what stage of listening? - Responding - Interpreting - Recalling - Receiving

Responding

Monique is on top of all of his assignments and really wants to submit their group paper before Thanksgiving break so they can relax with their family over the holidays. However, their group mate Mercy is in no hurry to get work done and has not even started working on her part of the paper. On the day the assignment is due, Mercy tells Monique that she is not feeling well and will not be able to do her part of the assignment, so Monique ends up completing the whole thing by themself. What are Mercy's actions an example of? - Low accountability - Interdependence - Social Loafing - Social Cohesion

Social Loafing

Ginny keeps the group socially cohesive and is good at keeping people laughing when things get too tense. She is playing which role? - Tension Releaser - Group Clown - Harmonizer - Interpreter

Tension Releaser

____________ is the study of paralanguage. - Kinesics - Haptics - Chronemics - Proxemics - Vocalics

Vocalics

Jake is sprawling in his seat on the metro and taking up a lot of space. This is often called "manspread. " He is demonstrating which concept of nonverbal communication? - You can use nonverbal communication to confuse or misdirect. - You can use nonverbal communication to look/be powerful - You can use nonverbal communication to regulate conversation

You can use nonverbal communication to look/be powerful

You're a member of a work group with three other individuals. Three members are added to your group. The addition of these new members will likely affect the group in which of the following ways? - scheduling meetings will be easier because more members - - can give input on the best time to meet. - less time will be needed to make decisions. - All are correct. - complexity of decision making is increased.

complexity of decision making is increased

Ethos is the term Aristotle used, which today refers to a speaker's ________________ - propositional statements of the speaker - credibility of the speaker - logical appeals to convince an audience - emotional appeals to convince an audience

credibility of the speaker

"Lack of education is a primary cause of poverty" is a proposition of ______________ - change - policy - fact - value

fact

You are at dinner with a friend and are telling them about the day you had at school. While talking you notice she is text messaging someone but at the same time is saying "uh huh" and nodding her head. She is demonstrating what listening barrier? - active listening - paraphrasing - ambushing - pseudo listening

pseudo listening