SERIES 7: Prospecting for New Customers
What does NOT need to be included in a fax sent to a customer?
# of pages
At what times can can cold calling happen?
- 8am-9pm of party being called
A fax sent to a customer must contain:
- Date + time fax was sent - Identity of the sender - Telephone #
Who regulates cold calling?
- Federal and FINRA rules
What must be relayed when cold calling?
- Identity of caller - Number or address of firm
What must be done when the person being called states they do not want to be called in the future?
- Maintain list in a "do not call" list - Compare this to the national "do not call" list
Cold Calling Act rules do not apply to..
- Non-profit organization
Prior business relationship
- Person contacted has account with person making the call - Has been some form of activity in account during last 18 months
What can unregistered cold callers NOT do?
- Pre-qualify or profile prospects
What can unregistered cold callers do?
- Send investment literature - Set up appointments with a RR - Extend invites to events
TRUE or FALSE: A BD can outsource telemarketing functions
- TRUE - they remain responsible for compliance of all provisions
What type of calling is prohibited to health care facilities and radio common carriers?
- Use of auto-dialing in conjunction with pre-recorded messages
When does the "no call" restriction not apply?
- When there's a prior business relationship
TRUE or FALSE: Unsolicited or "junk fax" is prohibited
TRUE