Six Sigma: Team Basics, Roles, and Responsibilities
What are typical characteristics of the multivoting technique?
-Consensus is reached by voting on ideas and tallying up the scores -The level of interaction among participants is high
What are the characteristics of a typical Six Sigma project status report?
-It contains the planned-to-date progress, actual progress, and projections for all project activities -It shows any changes that have been made to the initial project plan
It is important to have a record of decisions made and items discussed at a meeting. What are some best practices when it comes to recording the minutes of a meeting?
-Minutes should contain only important points, such as important information or decisions made -The minute taker should not be a participant in the discussion
When a Six Sigma team needs to generate and prioritize potential solutions to a problem, the nominal group technique can help. What are some guidelines for effective use of the nominal group technique?
-Participants should generate and assess ideas individually and in private -Questions should be asked to clarify proposed ideas
What are the characteristics of an effective agenda?
-The meeting goal is clearly stated with any necessary background information -It lists the topics that will be discussed -It indicates the approximate durations for each discussion item
How do Six Sigma teams provide value to an organization?
-They allow the organization to pull together people who have the right skills for a specific project -Teams can be formed for short-term or long-term projects, as the need dictates
Yellow Belts hold an important role on a Six Sigma team. What are some of their characteristics?
-They assist with problem solving and data collection -They have basic training in Six Sigma tools and methods
Brainstorming is an effective team tool for idea generation. Place the steps of a brainstorming session in the correct order.
1.Identify the problem 2.Study available information 3.Generate a pool of ideas, suspending all judgment 4.Evaluate the ideas 5.Rank ideas in terms of quality 6.Prepare a report or presentation of findings
1.Key in assessing projects and determining what needs to be improved 2.May be a CEO or other top executive in the company 3.May lead several small teams in getting certain tasks and mini projects done 4.Able to secure resources necessary to carry out the project
1.Master Black Belt 2.Executive leadership 3.Green Belt 4.Champion
1.Drives efficiencies over a long period 2.Requires little supervision and may use agile methods 3.Focuses on quick activities that will generate high-impact change 4.Has a short life span, but tackles a specific large problem
1.Quality team 2.Self-managed team 3.Process improvement team 4.Ad-hoc team
1.Carries out the project work 2.Organizes discussions and meetings to keep team focused on project goals 3.Works directly with the Six Sigma team providing functional expertise 4.Ensures the project plan aligns with the business case 5.Offers Six Sigma expertise to help team members understand tools and methodologies
1.Team member 2.Facilitator 3.Process owner 4.Sponsor 5.Coach
As a project nears its completion, a team leader decides that some team members are no longer needed and assigns other tasks to them. What stage in a team's development best fits this description?
Adjourning
You must allay the fears of team members as they begin a difficult project. You share information about project goals, provide direction, and delegate tasks. What stage of development is this team in?
Forming
A team leader posts a set-up procedure for a new web site on a file server so that team members can access it. What type of communication happens when team members download the procedure document?
One-way
