Skowronski Pt.2

According to Olivia Fox Cabane, which of the following techniques is helpful for projecting a sense of "warmth"?

Focus on three things about the person you are interacting with that you like or can approve of.

Twin studies have shown that genetics has the most effect on which of the Big Fiver personality traits?

Extraversion

Although not much is known about the effect of restructuring on affective commitment, restructuring generally results in _____ level(s) of affective commitment on the part of employees.

a lower

At Delta Diamonds, Inc., managers start every week with a two-hour meeting, focusing on goals for that week and open communication between team members in their department and ways to achieve the goals. This routine describes:

a ritual

Although brainstorming is a commonly used technique to increase creativity in idea generation, researchers have pointed out that it frequently doesn't work as well as expected. Which of the following reasons have been suggested as to why brainstorming doesn't necessarily work all that well?

all of the above

The more communication flows through fewer members of the team, the higher the:

degree of centralization.

If you say that the information richness of a communication process is high, it means that:

the amount and depth of information getting transmitted in the communication process is high.

Olivia Fox Cabane begins her lecture by discussing which famous celebrity?

Marilyn Monroe

Which of the following observations about member conscientiousness is true?

A team with high conscientiousness will be more productive than a team with members with low conscientiousness.

Which of the following is true of teams?

A team works over some time period to accomplish common goals related to some task-oriented purpose.

_____ exist when the overall organizational culture is supplemented by another culture governing a more specific set of employees.

ASA Framework

Which of the following hold(s) that potential employees will be attracted to organizations whose cultures match their own personality, organizations will weed out the potential misfits, and the remaining misfits will leave because of being unhappy or ineffective?

ASA framework

Which of the following occurs when the requestor clearly explains why performing a request will benefit the target personally?

Apprising

Which of the following best describes the group development pattern known as punctuated equilibrium?

At the midpoint of the project, members realize that their behavior pattern must change in order to complete the project on time.

Which of the following decision-making styles is characterized by the highest level of leader control?

Autocratic

_____ reflects where decisions are formally made in organizations.

Centralization

Which element of the organizational structure signifies formal authority relationships?

Chain of command

Which type of power exists when a person has control over punishments in an organization?

Coercive

Which of the following is a sensory ability?

Depth perception

What synchronizes team members' activities in a way that makes them mesh effectively and seamlessly?

Coordination

MicroTrac allows its engineers to spend 20 percent of their working time pursuing projects that they are passionate about to encourage innovation at the organization. This describes which of the following specific cultures?

Creativity culture

Which of the following is an assessment that asks people about behaviors and preferences that reflect their emotional intelligence?

Emotional Quotient Inventory

Which of the following is a characteristic of a mechanistic organization?

Employees are given a very narrow view of the tasks they are to perform.

Which stage of socialization begins the day an employee starts work?

Encounter

Women being assigned marginal job roles that do not lead to promotion is an example of the ________ form of discrimination.

Exclusion

Which of the following statements about outcome interdependence is false?

High outcome interdependence implies that team members depend solely on their own performances for the rewards that they receive.

_____ is aimed at accomplishing a win-win scenario by using problem solving and mutual respect to achieve an outcome that is satisfying to both parties.

Integrative bargaining

Which of the following is a disadvantage of a strong culture?

It attracts and retains similar kinds of employees.

Which of the following is true with respect to workplace discrimination?

It may lead to reduced productivity and citizenship behavior.

Which of the following is not a "dimension" of the big five taxonomy?

Locus of Control

Some employees are willing to manipulate and deceive others to acquire power. Which of the following tendencies do such employees have?

Machiavellian tendencies

Sally believes that there are no actions needed until she receives complaints about someone's performance. Which of the following styles of leadership is Sally following?

Passive management-by-exception

Which of the following categories of behavior is the "core" of charisma (according to Olivia Fox Cabane)?

Presence

________ diversity refers to diversity in observable attributes such as race, ethnicity, sex, and age.

Surface-level

Effective diversity management involves eliminating unfair discrimination.

TRUE

Which of the following statements about companies that adopt a differentiation strategy is true?

They believe that people will pay more for a product that is unique in some way.

A collaborative conflict resolution style should be used during which of the following situations?

To merge insights from people with different perspectives

Wesley Maynard leads by inspiring his followers to commit to a shared vision that provides meaning to their work. He also serves as a role model who helps followers develop their own potential and view problems from new perspectives. Which style of leadership is Wesley using?

Transformational

Which of the following is one of the biggest factors of an environment's effect on structure that allows organizations to focus on efficiency?

Whether the outside environment is stable or dynamic

Which of the following is associated with decentralization in decision making?

Wide spans of control

Which of the following is one of the most widely used cognitive ability tests?

Wonderlic Personnel Test

Thurman Inc., a manufacturing company in Vermont, needs to hire employees for its new office in the city. The positions require the employees to travel across the country regularly. The management has specified that they are looking for employees below the age of 40 who are young and dynamic. Which of the following beliefs is the management most likely to hold?

Younger workers are more flexible to change

People who are _____ have a built-in desire to finish work tasks, channel a high proportion of their efforts toward those tasks, and work harder and longer on task assignments.

accomplishment strivers

Which type of leader (according to Chapter 14) arranges to monitor mistakes and errors dynamically and takes corrective action when required?

active management-by-exception leaders

In practice, there are two common ways to change a culture. They are:

changes in leadership and mergers or acquisitions.

The highest level of interaction and coordination among members is required in _____ interdependence.

comprehensive

Which form of conflict resolution is the most common?

compromise

Which of the following describes an organization's objectives and goals and how it tries to capitalize on its assets to make money?

company strategy

Research on the "time-driven model of leadership" suggests that leader tend to overuse which leadership style?

consultative

Researchers found two particular limitations to trait theory and therefore started looking more at "what leaders do" rather than "who leaders are." The two limitations were 1) that traits had less practical relevance than leader actions, and 2) ______.

correlations between leader traits and leader effectiveness were weak.

If decision making is pushed down to lower-level employees, and these employees feel empowered to make decisions on their own, an organization has a _____ structure.

decentralized

In tasks with an objectively verifiable best solution, the member who possesses the highest level of the ability relevant to the task will have the most influence on the effectiveness of the team. These types of tasks are called _____.

disjunctive tasks

(LECTURE QUESTION) Illegal discrimination that is "indirect" discrimination (involving a seemingly neutral policy or practice that puts some groups at a disadvantage) is known as:

disparate impact

(LECTURE QUESTION) Illegal discrimination that is "direct" discrimination or mistreatment is known as:

disparate treatment

Which of the following best represents deep-level similarity?

employees who seek challenges in assignments and like to work collaboratively

"Providing evidence that a proposal will be successful" is a suggested guideline for using _____ power.

expert

The "g-factor" refers to _____.

general cognitive ability

In highly cohesive teams, when members try to maintain harmony by striving toward consensus on issues without ever offering, seeking, or seriously considering alternative viewpoints and perspectives, it refers to:

groupthink

Over the last three years, Carla has been involved in several high-profile negotiations where she has used a distributive framework. Now, she finds _____.

it is difficult to attempt to negotiate in any other way.

In organizations with mercenary cultures, we tend to find _____ sociability and _____ solidarity.

low; high

When a leader engages in "participating" behavior, he/she is using ____ levels of initiating structure and _____ levels of consideration behaviors.

low; high

Power and influence have a _____ effect on job performance and organizational commitment.

moderate positive

A dispositional tendency to experience unpleasant moods such as hostility, nervousness, and annoyance is called _____.

negative affectivity

Britney, a manager in an advertising firm, was assigned a team and asked to come up with ideas for an advertising campaign. Britney briefed her team and outlined the purpose of the brainstorming clearly after which she asked the members to individually generate ideas and bring their list to the next meeting. In the second meeting, the ideas were compiled, doubts clarified, and ideas built-on after which the members were then asked to individually rank the ideas and submit the list to Britney, who tabulated the scores and created a list of the five best ideas. Britney adopted _____ to generate the ideas.

nominal group technique

Dan, Tom, and Philip work in different teams at Leo Motors. Tom's team ensures that all the raw materials, machinery, tools and other production equipment are available for the employees round the clock. Any procurement needs have to be addressed to Tom, who also takes a call on the strategic decisions regarding the number of units to be produced, exported, etc. Dan works in a team of eight members who concentrate on the day-to-day production. They also ensure the quality checks are done and inspect each other's work. Philip is the operation manager, who works for five hours in the production department and then heads off to assist the management. His feedback is very crucial in improving the production process. Philip works in the _____ team.

parallel

Quality circles, which consist of individuals who normally perform core production tasks but also meet regularly to identify production-related problems and opportunities for improvement, are an example of:

parallel teams.

In the _____ stage of team development, members are comfortable working within their roles, and the team makes progress toward goals.

performing

The management at Climate Action Development needs to recruit campaign managers for its Renewable Energy Project. They are looking for candidates who are assertive, extroverted, and who can tackle challenges head-on. Which of the following deep-level characteristics should they focus on to best help them recruit the right candidate for the job?

personality

Richard's team has been assigned the task of organizing an exhibition for companies selling home appliances. Richard ensured that each member of the team had an opportunity to observe other members perform their roles. This type of cross-training is termed as:

positional modeling.

An individual who has the ability to foresee an obstacle in the course of events has a high ability in the area of _____.

problem sensitivity

In organizational behavior, the phenomenon of a team delivering "less than the sum of their parts" can by explained by the term:

process loss

Jackson High School formed several teams to plan and execute the 150th anniversary celebrations of the school. Over a period of two months, the teams organized events, oversaw logistics and coordinated student activities. The events that were planned were on a large scale and required a lot of input from the teachers and students. This is an example of a(n) _____ team.

project

In order for unfair discrimination to be ILLEGAL, it must involve:

protected classes

The goal of an organization's socialization efforts should be to minimize _____ as much as possible.

reality shock

Bill Gates commands the respect and admiration of people around the world for his achievements in information technology as well as for his philanthropy. Many people who admire him try to emulate his actions. He clearly wields _____ power.

referent

What is the name of the phase, according the leader-member exchange theory, when the employee's own expectations for the dyad get mixed in with those of the leader?

role making

The optimal combination of leader behavior in the R2 stage of the life cycle theory of leadership is _____.

selling

Organizations that have successfully created a _____ culture have been shown to change employee attitudes and behaviors toward customers.

service

_____ structures are perhaps the most common form of organizational design.

simple

A psychology class has been assigned an individual case study project as well as a group project. The members of the group will receive the same grade for the group project but will be graded separately for their individual projects. Drew, Ben, Donna, and Julia are members of one such group. Drew and Donna worked very hard on the group project. Ben and Julia, however, did not contribute much to the group project because they felt that Drew and Donna would manage to get good grades for the group project. They focused their efforts on their individual projects instead. Ben and Julia's behavior is an example of:

social loafing.

Leslie, a marketing manager at the Sunshine Spa, is consulting with Tess, a dermatologist at the spa, to explore the possibility of incorporating certain treatments as part of the spa's package schemes. Leslie is engaging in a(n) _____ activity of the boundary-spanning process.

task coordinator

Which type of leader is an expert at using the "carrot-and-stick" approach?

transactional leadership

In Hofstede's dimensions, a culture low on _____ tolerates ambiguous situations and values unusual ideas and behaviors.

uncertainty avoidance