Social Work Quiz Questions
_____ are sums of money awarded to social service organizations that submit applications that request funding for specified programs and services.
Grants
Social worker ______ was a policy maker who was instrumental in drafting the Social Security Act of 1935.
Harry Hopkins
Output
- Outcomes of energy exchange - attitudes, behaviors, and role performance - Energy and Information exported to environmental systems include both products and ways in which systems act on their environments. Note that a system's actual output may differ from the output it desires or what others expect.
Competency: Ethical and professional behavior
-uphold the integrity of the profession through their actions and behaviors. - Acquire the professional identity of a social worker; an evolving process achieved through personal development, ongoing education, and practice experience. - Ethical decision making requires consideration of both values and ethical standards. - ethics are the guidelines or standards that direct what practitioners should do. - Ethical dilemmas arise when values systems , principles, legal requirements, obligations, or ethical standards collide. - Practicing from an ethical position is central to good social work practice.
9 Social Work Competencies
1. Ethical and Professional Behavior 2. Diversity and difference 3. Human rights and social, economic, and environmental justice 4. Practice-informed research and research-informed practice 5. Policy practice 6. Engagement 7. Assessment 8. Intervention 9. Evaluation
10 Social Work Practice Principles
1. acceptance, 2. individualization, 3. purposeful expression of feelings, 4. nonjudgmental attitudes, 5. objectivity, 6. controlled emotional involvement, 7. self-determination, 8. access to resources, 9. confidentiality, 10. accountability
Competency: Human rights and social, economic, and environmental justice
All persons have fundamental human rights to societal provisions for an adequate standard of living, health care, and education. A just society is one in which members of a society share equitably in the benefits and resources that a society offers and in turn has opportunities for its members to contribute to the resource pool of society. At its core, social work is a social justice profession. Social, economic, and environmental justice is easy to recognize in its absence—social injustice is evidenced in oppression, discrimination, and other inequalities. Eradicating injustices and inequalities to ensure social, economic, and environment justice and to protect human rights is the call to action for social workers.
Mary Richmond
Charity Organization Society movement; founder of the professional clinical social work movement; the first training program for social workers New York School of Applied Philanthropy; formulated the concept of social casework. Wrote 'Social Diagnosis' In Social Diagnosis (1917) and What Is Social Case Work? (1922), Mary Richmond identified the first principles, theories, and methods of social casework, or work with individuals. Although the central focus was individual change, Richmond did not ignore the impact of the environment on individual functioning. - help them out of the ditch and then get rid of the ditch
(CoE) Service
Ethical Principle: Social workers' primary goal is to help people in need and to address social problems.
cycle of information and energy exchange
Inputs Processing Outputs Feedback
_____ reportedly said that after "helping people out of the ditch" good social workers figure out what needs to be done to get rid of the ditch.
Mary Richmond
The first Black settlement house in the United States was begun by ______.
Sarah Fernandis
Code of Ethics (NASW) VALUES
Service Social Justice Dignity and Worth of the Person Integrity Competence
Competency: Practice-informed research and research-informed practice
Skills for research should not be considered extraneous to one's repertoire of practice skills. Rather, social workers as researchers and scholars recognize that practice informs research and research informs practice. Research is integral to social work practice.
Mezzolevel Intervention
The mezzolevel of social work intervention represents interactions with formal groups and complex organizations. Examples of complex organizations include social service agencies, health care organizations, educational systems, and correctional facilities. Practice with formal groups includes work with teams, work groups, interdisciplinary task forces, task-oriented groups, community service clubs, and self-help groups. With mezzolevel intervention, the focus of change is on the groups or organizations themselves. Factors such as group or organizational functions, structures, roles, patterns of decision making, and styles of interaction influence the process of change. In mezzolevel intervention, the client system is literally the group or organization. Working at the mezzolevel requires an understanding of the dynamics of formal groups and organizational structures. Effective mezzolevel work requires skills in organizational planning, decision making, and conflict negotiation
President Lyndon Johnson awarded the Medal of Freedom to _____ in honor of his work in the civil rights movement.
Whitney Young
Amalia listens respectfully to clients' perspectives. The social work principle reflected in her professional response is ____.
acceptance
After surveying employment outlook predictions, Cindy decides she would most likely be able to position herself for more plentiful job opportunities if she focused on _____.
aging services, child welfare, or mental health
Charlene works in a program for women in a correctional institution. Her professional activities embody the view of social work as _____.
an agent of social control on behalf of society
Humanitarian Approach
approach to social welfare that supports humankind through services provided as citizens' rights and through social and economic reform
Which of the following is not an example of environmental stress? a. unemployment b. discrimination c. environmental resources d. architectural barriers
environmental resources
The integrated generalist model means that generalist social workers ______.
focus on the interactions between people and their environments
A basic assumption of Maslow's hierarchy of needs is that _____.
fundamental basic needs must be met before pursuing higher-level growth needs
Lien upholds the view that social welfare programs and services should be available to all persons as a citizen right. Lien's perspective reflects a(n) ______ view of social welfare.
institutional
The best overall indicator of agency values is the agencies' ____.
mission statement
purposeful expression of feelings
social work practice principle; promotes bringing clients' feelings into the open so that they can be dealt with constructively, allowing for a more accurate understanding of the affective elements of the situation
Sarah Fernandis
this individual established the first Black Settlement House in Washington D.C. Much of her work focused on sanitation and public health
The phenomenon in which environmental forces that exert pressure that affects individuals either positively or negatively is called _____.
Environmental Press
(CoE) Integrity
Ethical Principle: Social workers behave in a trustworthy manner.
(CoE) Social Justice
Ethical Principle: Social workers challenge social injustice.
(CoE) Competence
Ethical Principle: Social workers practice within their areas of competence and develop and enhance their professional expertise.
(CoE) Dignity and Worth of the Person
Ethical Principle: Social workers recognize the central importance of human relationships.
Public Social Services
In the United States, federal, state, and local governments create public social service agencies through legislative statutes. Legislation defines, guides, funds, and sanctions public social services. Allocations of tax funds provide income for these government-sponsored programs. State human resource departments are examples of state-based public programs. Mandated by state laws, these agencies provide programs for income maintenance, child protection and family welfare, mental health, and rehabilitation, as well as structures for federal programs that in turn provide services for older adults, persons with disabilities, and veterans . Sometimes agencies and organizations in the public sector are called code agencies or commonweal organizations. Social Security Administration Township Youth Services Veterans Health Administration Social Work Department County Nursing Home and Home Health Social Services State Department of Children's Services Regional Planning for Child Welfare Services
Competency: Intervention
Involving a continuous process of reflection, analysis, and evaluation, critical thinking is fundamental to reflective interventions in social work practice with individuals, families, groups, organizations, and communities as well as diverse clients and constituencies. Social workers assess the theoretical underpinnings of social work interventions, screen skills for their applicability to particular situations, and examine the values and belief systems that orient service priorities.
Macrolevel Intervention
Macrolevel intervention includes working with neighborhoods, communities, and societies to achieve social change. Macrosystems practice reflects social work's heritage of social reform—the pursuit of social change to improve the quality of life. In addition to skills for interpersonal communication and building relationships, their work includes activities such as community organizing, economic development, legislative action, and policy formulation.
The origins of business ventures in the social service delivery network can be traced to the _____. (for-profit)
Medicare and Medicaid legislation of the 1960s The origins of business ventures in social service delivery date back to the 1960s, when Medicare and Medicaid instituted payments of funds to proprietary businesses for the delivery of social welfare service. Prominent entrepreneurial endeavors include nursing homes, hospital management, mental health maintenance, child care, home care, life care, and juvenile and adult corrections.
Microethics and Macroethics
Microethics deals with those standards and principles that direct practice. Macroethics, or social ethics, is "concerned with organizational arrangements and values as well as ethical principles that underlie and guide social policies"
Competency: Policy practice
Social workers play a vital role in the domain of public policy. First, social workers can and should be committed to promoting citizen entitlements that empower social structures, enhance social functioning, and ensure social, economic, and environmental justice at the state and national levels. Second, direct service workers are policymakers. In fact, policymaking is not an offhand addendum to direct service; policy is fundamental to day-to-day practice in shaping the delivery of social services. Communities need comprehensive and coordinated service delivery systems that respond to human needs holistically. Premier social service delivery systems are client-driven, have flexible funding parameters, expand eligibility, focus on prevention, and respond to human and social needs by providing services as social utilities.
Competency: Diversity and difference
Social workers practice with people of different ages, races, cultural backgrounds, ethnic heritage, religious preferences, and sexual identifications. On the one hand, diversity is the object of discrimination and marginalization. On the other hand, social workers recognize the power inherent in diversity. Social work practitioners need to understand those practice dynamics and utilize skills that allow them to relate affectively and, therefore, effectively to the experiences of diverse populations.
Competency: Engagement
Social workers recognize the importance of relationship building and interprofessional collaboration to effectively engage clients, constituencies, and other professionals. Practice strategies for engagement apply to all client system levels, including individuals, families, groups, organizations, and communities as well as diverse clients and constituencies.
Competency: Evaluation
Social workers understand the importance of evaluating intervention processes and client outcomes at the micro-, mezzo-, and macrolevels. Practitioners apply the findings of qualitative and quantitative methods to improve practice effectiveness, create a more responsive social service delivery network, and inform policy initiatives.
Of the following, who is the least likely prepared for becoming an effective social work professional? a. Someone who approaches situations with hope. b. Someone who approaches others with humility. c. Someone who wants to "do for" others. d. Someone who is genuine.
Someone who wants to "do for" others.
African American Settlement House Movement
The first Black settlement house in the United States was established in Washington, D.C., by Sarah Fernandis settlement houses were "vital to the welfare of African Americans, who needed safety, literary and cultural sustenance, short-term housing, health services, and child care". Organized by the 'Talented tenth'. In response to systemic discrimination based on a culture of racism, "individual and collective forms of empowerment built private social institutions to address the needs of the African American community". In essence, members of African American communities developed parallel systems of social welfare services as sources for assistance, networking, and support
Of the following, which best describes the origins of the African American social welfare initiatives through the auspices of the Club and the Settlement House Movements?
These social welfare initiatives were founded by college-educated African Americans in the context of the "separate but equal" principle associated with racial segregation.
Which is the first of the internationally binding agreements on human rights?
Universal Declaration of Human Rights
To which tenet for the social work profession is the application of the Code of Ethics to the practice of social work most directly related?' a. Empower people, individually and collectively b. Develop cooperative networks within the institutional resource system c. Uphold the integrity of the profession d. Embrace of world view of human issues
Uphold the integrity of the profession
Talented Tenth
W.E.B. Dubois' concept of an elite group of college educated African-Americans who would use their talents and position to eradicate segregation in American society. .. who completed their college degrees in the context of an exclusionary and segregated environment
Private Social Services
Within the private, nonprofit sector, community, national, or international special-interest groups establish organizations that provide social services. Boards of directors develop policy. Articles of incorporation or the organization's constitution and bylaws codify these policies. Typically, private agencies, sometimes called nongovernmental organizations (NGOs), receive income from multiple sources, including private donations, contributions from affiliates, endowments, foundation grants, allocations from unified fund drives, contractual arrangements, and fees-for-service. Social workers practice in diverse private-sector settings, including family service centers, advocacy agencies, health care facilities, business and industry, and private practice. Examples: Resource and Referral Family Opportunities Jewish Federation Multipurpose Senior Center United Ecumenical Food Pantry Clinical Social Work Services, Inc. Local hospital's social work department
Competency: Assessment
Working in many different fields of practice, social work professionals draw upon a variety of theories about human behavior and the social environment to guide their assessment of client systems' issues and needs. The ecosystems perspective provides an overarching assessment framework from which to organize theoretical perspectives about the biological, psychological, social, cultural, spiritual, political, and economic dimensions of human behavior and the impinging social environment.
Bertha Capen Reynolds (1907-1994)
a noteworthy social advocate for working-class and oppressed groups. Was "troubled that the social work profession was losing sight of its commitments to the whole person, to the community, and to reform" Advocate for social Justice and social reform.
Integrated Generalist Model
a professional desire to unify the three social work methods- casework, group work, and community organization. focus on interactions between people and their environment Presenting issues, rather than a particular method, direct generalists' practice activities.
Whitney Young
a prominent civil rights leader, advocate for affirmative action, and influential voice for the eradication of poverty through the federal War on Poverty initiatives, served as the director of the National Urban League from 1961 to 1971 and as president of the National Association of Social Workers. Was awarded the Medal of Freedom. He challenged "the profession to reclaim the 'lost heritage' of its founders"
Which of the following questions represents a question in the area of microethics? a. Should family members of an older adult be included in decision-making? b. How should we distribute limited health care resources equitably? c. What is the best way to extend health care to all citizens? d. What is the general rule for determining the point at which we should honor advance directives?
a. Should family members of an older adult be included in decision-making?
Which of the following systems is most likely experiencing difficulties in social functioning? a. A child whose father has a substance use disorder. b. A family caught up in serious communication conflicts c. An older woman who is adjusting successfully to the death of her partner d. Someone with a disability who is gainfully employed
b. A family caught up in serious communication conflicts
Of the following, which is the best example of a public social service initiative? a. Jewish Federation Multipurpose Senior Center b. Social Security Administration c. Clinical Social Work Services, Inc. d. Family Opportunities Family Service Agency
b. Social Security Administration
The highest form of legal regulation of social work is _____. a. Certification b. Registration c. Licensure d. Credentialing
c. Licensure
Cassandra analyzes the case example of Alanda Morrison from the point of view of social systems. She concludes that the _____. a. school is a subsystem of the Morrison family b. Alanda's siblings are components of the family's environment c. Woodland Township is an environment for both the Morrison family and the school d. Bob Peters is a subsystem of the school
c. Woodland Township is an environment for both the Morrison family and the school
_____ was the predominant method of social work up to and through the 1960s.
casework
Concluding that people who are poor are poor because lack a work ethic best illustrates an attitude of ____.
classism
Of the following, which is characteristic of private social service agencies? a. Laws determine the intent of the agency. b. Taxes are the source of funding for agency programs and services. c. The agency is affiliated with local, state, or federal governments. d. Contributions, fees for services, and grants fund agency programs
d. Contributions, fees for services, and grants fund agency programs
When clients' fees for services are paid through a third-party payment system, the most likely source for this funding is (are) _____. a. in-kind contributions b. endowments c. United Way funding d. insurance reimbursements
d. insurance reimbursements
Daniel routinely uses an assessment strategy to visually depict his clients' situations. He is most likely using a(n) _____.
eco-map
Students enrolled in the course, "Generalist Social Work Practice," are learning about ways to build collaborative relationships with clients. These relationship-building skills are most likely associated with the outcome competency identified as _____.
engagement
In regard to personal values, social workers should _____. a. strive to be a value neutral professional b. identify their own values as perfect guides for behavior c. enhance self-awareness through self-reflection d. convince clients to adopt their values
enhance self-awareness through self-reflection
Which social work goal does Mary Ann Grant's crisis counseling support? I work at the Rape Crisis Counseling Center. Our program provides support for people who have been sexually assaulted. I provide counseling services to rape survivors. Often I help clients anticipate medical procedures and legal processes. Advocacy also involves reviewing options and accompanying clients as they proceed through legal channels. My colleagues and I provide a lot of community education programs on sexual assault and rape prevention.
enhancing clients' capacities to resolve problems, cope, and function effectively
Janelle facilitates support groups for adult children who are caregivers for aging parents. This program is most likely within the field of _____.
gerontological social work
You are writing a report on Bertha Capen Reynolds. Which of the following activities will you include in your report?
her advocacy social justice and social reform
The underlying philosophy of social services that emphasizes citizens' rights is associated with the _____.
humanitarian approach
Social worker Amos Brown has been asked to develop a plan for dealing with a workplace culture rife with conflict. Amos will most likely be developing a _____. a. microlevel intervention b. mezzolevel intervention c. macrolevel intervention d. professional-level intervention
mezzolevel intervention
erimiah, who recently earned his Associate's degree, is a client advocate/caseworker aid with the local agency serving persons with disabilities. He is most likely a ______.
paraprofessional
Milford Conference
played a pivotal role in bringing together diverse factions within the social work profession and in raising questions about the profession's value base. Essentially, the Milford Conference focused on the morality of the profession. Although formulated about 100 years ago, these questions remain critical for understanding the role of values in social work practice today.
A prominent legacy of African American social welfare initiatives for the social work profession is their emphasis on _____.
policy practice
Sandra, a social worker at Run and Play Daycare, is compiling material for the day care's United Way funding application. Run and Play Daycare is most likely a ____ agency.
private agency
The expansion of entrepreneurial business ventures in social service delivery represents _____.
privatization
The tasks of organizing, analyzing, synthesizing, and using information are most likely related to the _____ facet of the cycle of information and energy exchange.
processing
The function of the social welfare institution is to _____.
provide supports so people can attain or sustain social functioning
Cycle of information and information exchange: Processing
refers to the system's response to the energy or information it receives. It involves selecting, analyzing, synthesizing, and utilizing resources within systems and their environments. This processing produces responses or outputs.
Dena is an intake worker at a township social service agency. Part of her job involves screening clients for emergency needs. This facet of her job involves ______.
social triage
confidentiality
social work practice principle; clients' right to have what they share held in confidence, forming the basis for trustworthy professional relationships
access to resources
social work practice principle; fair access to available alternatives and opportunities
nonjudgmental attitudes
social work practice principle; neither blame nor evaluate clients as good or bad; principle presumes acceptance and is based on regard for human dignity and worth; foundation of effective working relationships
Acceptance
social work practice principle; positive regard for clients demonstrated by affirming clients' perspectives and valuing clients' contributions
accountability
social work practice principle; professional proficiency, integrity, impartiality, responsible use of resources, and utilization of sound protocols in practice and research
controlled emotional involvement
social work practice principle; purpose-driven relationship built on empathy or feeling with others; barriers: lack of investment in or emotional distance from clients, pity, and overidentification with clients and their difficulties
objectivity
social work practice principle; separating one's own personal feelings from a client's situation, thereby avoiding the pitfalls of bias, labeling, detachment, or overidentification
Individualization
social work practice principle; treating each client as a person with distinct differences, recognizing and appreciating unique qualities each client brings, translates into action through the perspective, "begin where the client is"
self-determination
social work practice principle; upholding people's rights to make their own life-course decisions without coercion or manipulation; predicated on alternatives and access to resources
Working with the Profession
social work practitioners work for change within the system of the social work profession. Social workers attain their professional identity through their association with the social work profession, and, in turn, they contribute to the evolving identity and actions of the profession. Ethical social workers commit themselves to participating in professional activities that will renew and refine the social work profession Professional acculturation is central to the education and development of the professional social worker. Professional acculturation is a process that results in social work practitioners who maintain personal and professional integrity in relationships with clients and who treat colleagues with respect. A process of peer review ensures quality. Social workers have an ethical responsibility to enhance community service. This responsibility can be fulfilled by working to eliminate discrimination, being concerned with equality in the provision of resources and opportunities, assisting the oppressed, and promoting understanding and acceptance of the diversity of a global society. The responsibility entails bringing professional knowledge and experience to bear on social and economic policies and related legislation. In addition, planned change efforts require respectful relationships with professionals from other disciplines.
Value-related issues raised by _____ in the 1920s played a central role in calling attention to the value base of the social work profession.
the Milford Conference
The era of the 1960s was significant for social work because of ______.
the War on Poverty
Jane Addams
the founder of Hull House (Chicago), which provided English lessons for immigrants, daycares, and child care classes. 1860-1935. Founder of Settlement House Movement. First American Woman to earn Nobel Peace Prize in 1931 as president of Women's Intenational League for Peace and Freedom.
Transactions
the processes through which systems exchange information and energy. Energy is sent and received within one human system or between one human system and another. This give and take involves input, processing, output, and feedback.
cycle information and energy exchange: Input
the resources available within systems and their environments. - energy movement in the system - energy and info imported from environmental systems - Resources and opportunities available to the system. SUSTAINS or CHANGES the system
Feedback
transmits further information. As a transactional process, feedback helps systems evaluate their situations and make modifications or take corrective actions. Feedback dramatizes the reciprocal effect of one system on another. It also completes the loop of information and energy exchange. - Response - Evaluation - Adjustment
punitive approach
view of social welfare that places blame directly on individuals and makes the receiving of services as unbearable and intolerable as possible
Values are...
what people consider good
Harry Hopkins
worked in the settlement house movement, played a significant role in the development of social policy during the era of the Depression. As the administrator of New York State's Temporary Emergency Relief Administration, he developed a system of providing public relief for people who were unemployed. In 1933, he joined Roosevelt's federal program to supplement state and local relief efforts, advocated the formation of work relief programs, and engineered the development of the Social Security Act of 1935
Microlevel Intervention
working with individuals-separately, in families, or in small groups-to facilitate changes in individual behavior or in relationships. difficulties with personal adjustment, interpersonal relationships, or environmental stressors.
Kelly finds that her associations with professional colleagues help build professional identity and her participation in peer review processes have helped develop professional skills. Kelly's activities represent ______.
working with the profession
