SPC 1017 Quiz 1: Human Communication

Which of the following statements is true of communication? The more you communicate, the better communicator you will be. Good communicators are born, not made. Fear of speaking in public must be eliminated before you can be successful. Communication involves both verbal and nonverbal messages.

Communication involves both verbal and nonverbal messages.

Bobby: "I got a new bat!" Jan: "That's great. I can't wait to see you swing it at the game next Saturday." Bobby: "Not that kind of bat! His name is Del and he's my new pet." This exchange between Bobby and Jan best illustrates which principle of communication? Communication is ambiguous. Communication is a package of signals. Communication is punctuated. Communication is purposeful.

Communication is ambiguous.

With advances in technology, few differences exist between face-to-face and computer-mediated communication. True False

False

__________ communication is the general term used to describe communication from one source to many receivers, some of which may be scattered throughout the world. Mass Intrapersonal Public Computer-mediated

Mass

All messages involve content and relationship dimensions. True False

True

Ambiguity is tolerated more in low-uncertainty-avoidance cultures than in high-uncertainty-avoidance cultures. True False

True

Daydreaming is an example of psychological noise. True False

True

The punctuation of communication is the segmenting of the continuous stream of communication into smaller pieces. True False

True

The temporal dimension of context is __________. the sequence of the message a message's position within a sequence of events the tangible environment in which the communication takes place the vehicle through which messages pass

a message's position within a sequence of events

The vehicle through which we send messages is referred to as the __________. channel sender receiver metamessage

channel

E-mailing, blogging, and posting on Google+ and Facebook are all examples of __________ communication. computer-mediated small group public intrapersonal

computer-mediated

During a videoconference job interview for an entry-level position with a large fast-food chain, Melkamzer answers a series of questions posed by Annie, a regional manager. What type of communication did they both engage in? small-group communication intrapersonal communication computer-mediated communication public speaking

computer-mediated communication

Mario has a deep commitment to the identity and beliefs of his Puerto Rican-American culture, following customs and embracing specific artifacts. This is Mario's __________. ethnocentrism stereotype ethnic identity social-psychological context

ethnic identity

When someone sends a message in response to your initial message, such as laughing at your joke, he or she is sending __________. feedback feedforward a metamessage paramessages

feedback

The statement "I may be wrong about this, but. . . ." best illustrates the element of communication known as __________. feedforward punctuation displacement immediacy

feedforward

Individualistic cultures put more emphasis on self-reliance, __________, and __________. independence; individual achievement independence; group achievement independence; social bonds social bonds; conformity to the larger social group

independence; individual achievement

The transactional view is a more satisfying theory of the communication process than the linear view because it __________. is simpler is representative of how communication actually happens demonstrates the most recent theory of the communication process explains everything about media communication

is representative of how communication actually happens

"Do you understand what I've just asked you to do?" is an example of a(n) __________. paradigm paraverbal message anomaly metamessage

metamessage

Ethnic identity refers to __________. one's commitment to the beliefs and philosophy of one's own culture the tendency to judge other cultures based on one's own culture the ability to take the perspectives of people of other cultures adapting to the communicative style of people from other cultures

one's commitment to the beliefs and philosophy of one's own culture

Before launching into her presentation to the board of directors, Sandra circulates through the room making small talk about the weather, the results of last night's ball game, etc. Sandra is engaging in __________. phatic communication metamessaging feedback back-channeling

phatic communication

Biases or prejudices of senders-receivers are examples of what kind of noise? physical psychological semantic channel

psychological

During a department meeting, Antonio's boss was discussing the new software that will be implemented in the department. Antonio was daydreaming about his upcoming vacation. We can assume that his boss's message was distorted by __________ noise. physical psychological semantic physiological

psychological

The tendency to divide the various communication transactions into sequences of stimuli and responses is referred to as __________. compartmentalization departmentalization punctuation sequencing

punctuation

Phatic communication is also referred to as __________. message overload mass communication small talk neutral communication

small talk

Before going to a reception at the university president's house, Abby reminds her date, Homer, not to act like he is at a fraternity party. Abby wants Homer to be most aware of the __________ context. physical cultural social-psychological temporal

social-psychological