Speech ch 6

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"I want more planning meetings to figure out what we are doing" is an example of...

"I" language.

"You didn't do your job right" is an example of...

"You" language.

You should give members of your group _____ when they make mistakes and find ways to learn from them.

the benefit of the doubt

The most important aspect of successful team building is _____.

trust

Which of the following is a communication app that offers primarily text chat options? (Choose all that apply)

Discord and slack

_____ is a conflict between two or more people in a group.

Interpersonal tension

_____ is the act of working from home via the Internet.

Telecommuting

______ leadership focuses on encouraging personal growth of team members and inspiring members to be and do their best.

Transformational

______ leadership has a tight grip on power in a group, ordering people to do tasks and taking little input from members of a team.

autocratic

A(n) _____ is a phone call where someone calls several others to hold a meeting.

conference call

Which of the following is part of the consensus reaching process?

taking a vote

_____ is the argument you are making.

A claim

Which of the following is not a best practice of leadership?

Be controlling.

_____ is when a majority of a group's members agree on a decision.

Consensus

Which of the following leadership styles is hands-off and lets members work at their own pace?

Laissez-faire leadership

_____ lets people work together on projects through the Internet.

Online collaboration

______ leadership is a flexible leadership style that allows the leader to change their style based on the situation, task, and group members.

Situational

Which of the following is a communication app that offers video calling options? (Choose all that apply)

Skype for business and google hangouts

Which of the following is not part of easing interpersonal tensions?

leaving the group

You should admit when you are _____ so other members of your group can help you avoid that situation in the future.

overwhelmed


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