Speech Midterm

Which power base refers to charismatic leaders who are able to invoke passion due to their magnetic personality among subordinates? A. Referent B. Legitimate C. Expert D. Reward

A. Referent

Kahlil, a marketing CEO, usually arrives at the office before others, catches up on emails and other correspondence, and keeps his office neat and clean. Furthermore, Kahlil keeps his door open and encourages suggestions from his team. He leaves office at 5:00 pm, does not bring work home, and makes sure he participates in all workplace activities. How do leaders such as Kahlil nonverbally communicate the organization's culture? A. By adequately reacting to major events and crises B. By using their criteria to recruit and promote C. By acting as role models, coaches, and teachers D. By using their criteria to reward others

C. By acting as role models, coaches, and teachers

Shonda, a project lead, is given a project with unclear deadlines and expectations. Therefore, she creates a plan by breaking the project up into smaller pieces, hoping the team can proceed with the parts that are clearly defined. However, the team is confused and unable to understand Shonda's project plan. In this situation, what should Shonda do to help her team? A. Write an email to explain the project B. Provide a progress report about the project C. Call for a meeting to motivate and explain the project plan D. Write a memo about the project

C. Call for a meeting to motivate and explain the project plan

While giving a presentation about the upcoming product launch, the manager cited an excerpt from Troilus and Cressida, a play written by William Shakespeare. In this scenario, which type of opinion did the manager use? A. Lay testimony B. General illustration C. Literary quotation D. Expert testimony

C. Literary quotation

What aspect of a presentation helps you make an efficient transition from the introduction to the body of your speech and from one main idea to the next? A. Thesis sentence B. Summary C. Preview D. Sign post

C. Preview

What messages do you send and receive simultaneously? A. Encoded B. Decoded C. Relational D. Transactional

Transactional

Annelise is an HR manager at Fisher Corporation. One Friday, she conducts a game for the employees, where she explains a situation that involves feelings and emotions. One person has to act out the given situation in a way that another employee is able to understand what type of emotion the first employee is exhibiting. In this scenario, how do the participants communicate emotions and feelings? A. By sharing sense B. By creating meaning C. By making sense D. By encoding feedback

A. By sharing sense

According to which approach to motivation does a leader assume workers are motivated to work hard when they are rewarded for good work and not rewarded for poor work? A. Classical B. Behavioral C. Human resources D. Human relations

A. Classical

Anthony is a high school English teacher, and after several months at a new school, he realizes the students are not effectively able to write and talk when interacting with their teachers. They also failed to perform in their written and verbal exams. What skills do the students lack? A. Communication B. Nonverbal C. Leadership D. Transactional

A. Communication

Dani, the chief hospital administrator, checks on the night shift staff regularly. She is aware of their needs and requirements that motivate them to work enthusiastically. Which type of approach does Dani employ? A. Human relations B. Classical C. Situational D. Human resources

A. Human relations

While addressing his associates, Louis, the manager of an organization, used phrases like, "Imagine what you would do..." and "What would you do if the following experience happened to you?" What does the use of expressions signify? A. Louis used hypothetical illustrations in his speech. B. Louis used literal analogies in his speech. C. Louis used operational classifications in his speech. D. Louis used figurative analogies on his speech.

A. Louis used hypothetical illustrations in his speech.

Dr. Henry, the chief surgeon at Memorial Hospital, decided to host a seminar on the success of the hospital's latest clinical trial. He intended to promote a positive image for the hospital by inviting the surgeons associated with the trial to talk about their achievements. What type of presentations will be at this seminar? A. Public relations presentations B. Cognitive presentations C. Impromptu presentations D. Training presentations

A. Public relations presentations

What is an effective strategy for getting the audience on board when they don't seem to understand your points? A. Restate information using different examples B. State extensive statistics and facts C. Speak faster with more intensity and energy D. Ask rhetorical questions

A. Restate information using different examples

Which process helps us to connect to others? A. Sharing sense B. Making sense C. Creating meaning D. Sharing meaning

A. Sharing sense

The marketing firm Starshine was recently involved in a workplace harassment case. In order to keep up the image of his firm, the manager decides to call a press conference to try to convince the public of the company's innocence. What is intended to be the purpose of this conference? A. To persuade the audience B. To inform the audience C. To motivate the audience D. To entertain the audience

A. To persuade the audience

Including a(n) ___ testimony in a speech is the most frequently used method to lend more credibility to any argument A. expert B. lay C. literary D. analgous

A. expert

When a train derailed, causing damage to the goods and injured a couple of passengers, Tamala, the vice president of operations of the railway department, immediately reached the site and personally oversaw the cleanup and rescue process. To communicate organizational culture, Tamala showed A. how she reacts to major events and crisis B. the criteria she uses to reward others C. her actions as a role model, coach, and teacher D. what she focuses on and pays attention to

A. how she reacts to major events and crisis

A manager asks the project lead to provide documented status of a team's current project. The project lead receives regular updates from the team, collates these updates on one document, and passes it on to the project manager. What did the project lead create? A. Business report B. Progress report C. Memorandum D. Sticky note

B. Progress report

Which factors reflect the organizational culture when cues are given through formal and informal communication channels? A. Stories and rules B. Written rules and policies C. Ceremonies and metaphors D. Metaphors and policies

B. Written rules and policies

Tiffany is an employee at a relatively new startup company. While speaking with the president of her company, Tiffany proposes that although it is a small business, the company should start a retirement plan for employees. She reasons that if the company doe not take this step, it could risk losing top employees. Tiffany knows rival firms have 401(K) retirement plans for employees in place, and they've had much less employee turnover. In this scenario, Tiffany used the process of reasoning by A. casuality B. analogy C. fallacy D. deduction

B. analogy

Iker, a young golfer, started drinking a new brand of soft drink after he saw an advertisement of a famous golf player saying that his putting skills improved after regularly consuming the drink. Which type of reasoning fallacy did Iker commit? A. Bandwagon B. Casual C. Appeal to misplaced authority D. Red herring

C. Appeal to misplaced authority

Nava was delivering a presentation to her team about the benefits of regularly practicing yoga. Halfway through, she realized most of the team members were shaking their heads and visibly disagreeing with her. What should Nava do to convince the audience of the veracity of her opinions? A. Tell appropriate stories B. Use personal examples C. Rely on facts D. Ask rhetorical questions

C. Rely on facts

When the main ideas of a presentation are arranged in a progressive manner, the process is called A. spatial organization B. cause-and-effect organization C. chronological organization D. topical organization

C. chronological organization

Abby, a manager at Mottola, Inc., calls a meeting with her team to discuss a new project. In the meeting, she motivates his team members, sets their work agenda for the project, and alleviates any concerns about the schedule. In this scenario, what role is Abby playing? A. Communicator B. Receiver C. Interpreter D. Leader

D. Leader