Sports Management Chapter 9 - Exam 3
Which of the following statements is true?
All teams are groups.
In terms of rules and norms, which of the following statements is usually true?
Everyone in the organization belongs to a command group, but not everyone belongs to a task group.
A group has a small number of members with shared leadership who perform interdependent jobs with both individual and group accountability, evaluation, and rewards.
F
Because pro sport teams are businesses first and foremost, decreasing the value of a franchise is good for business.
F
Command groups are composed of employees selected to work on specific objectives.
F
Group cohesiveness measures the extent to which team members act independently of the team.
F
Group norms are the extent to which members stick together.
F
Task groups are composed of managers and their employees.
F
Task, self-interest, and gatekeeping are all primary group roles.
F
The difference between rules and norms is that norms are formally established, whereas rules are usually informally established.
F
The group performance model says that group performance is a function of organizational context and group structure.
F
The major difference between groups and teams is that people in groups are evaluated and rewarded together, whereas those on teams are evaluated and rewarded as individuals.
F
Which of the following statements about functional and cross-functional groups is true?
Functional groups are vertical in structure, whereas cross-functional groups are horizontal.
Which of the following statements describes teams?
Members are rewarded for both individual and group performance.
A team has a small number of members with shared leadership who perform interdependent jobs with both individual and group accountability, evaluation, and rewards.
T
Group composition is the mix of members' skills and abilities.
T
Group structure dimensions include group type, size, composition, leadership, and objectives.
T
In groups there is one clear leader, whereas in teams leadership is shared.
T
Members acting out of self-interest do and say things that help the individual but hurt the group.
T
Norms can sabotage performance-such as when bending the rules, heavy social drinking, using drugs, and underperforming are the group norms.
T
Team leaders empower members to take responsibility for performing the management functions while focusing on developing effective group structure, group process, and group development.
T
The dissatisfaction stage of team development is also called storming.
T
The group performance model states that group performance is a function of organizational context, group structure, group process, and group development stage.
T
The stages of group development are orientation, dissatisfaction, resolution, production, and termination.
T
The three dimensions of group types are formal or informal, functional or cross-functional, and command or task.
T
The three tasks of leading a meeting are to identify the objective, cover agenda items, and summarize and review assignments.
T
There is no consensus on the ideal size for groups.
T
Wanderers distract the group from the agenda items by complaining and changing the subject.
T
In contrast to other problem members, the Silent One is
a nonparticipant who may lack confidence or need encouragement
In contrast to other problem members, the Bored member is
an unmotivated person who is preoccupied and may feel superior
A major difference between groups and teams is that in groups there is mainly individual accountability, whereas in teams there is
both individual and group accountability
_____ groups are composed of managers and their employees.
command
All of the following factors influence cohesiveness except
conflict
Which of the following lists describes organizational context?
environment, mission, strategy, culture, structure, systems, and processes
rules are
formally established by management or the group
A _____ is two or more members with a clear leader who perform independent jobs with individual accountability, evaluation, and rewards.
group
The _____ leader evaluates individual employee performance.
group
Objectives, size, homogeneity, and success are factors that affect
group cohesiveness
_____ plus goal acceptance yield the highest productivity.
group cohesiveness
Which of the following is not a dimension of group structure?
group maturity
_____ is (are) a function of organizational context, group structure, group process, and group development stage.
group performance
One study found that four teams at the Atlanta Olympics that failed to meet performance expectations
had heavy social drinking
Sport teams might set objectives for all of the following except
increasing sales of home computer systems
When group members do and say things to develop and sustain the group process, they are performing the _____ group role.
maintenance
_____ roles involve members sustaining the group process.
mainteneance
Which of the following is not one of the three roles of a meeting leader?
make assignments
Group _____ are the group's shared expectations about its members' behavior.
norms
In contrast to other problem members, the Arguer is
one who loves conflict and does not help the group
In contrast to other problem members, the Wanderer is
one who tends to change the subject
During the resolution, or norming, stage of team development, the _____ management style is most appropriate.
participative (low task and high maintenance )
Roles, cohesiveness, status, decision making, and conflict resolution refer to group
process dimensions
Group _____ include task, maintenance, and self-interest.
roles
Which of the following is not a stage of group development?
satisfaction
Actions that help individual members but hurt the group exemplify
self-interest roles
Effectiveness is enhanced by minimizing
self-interest roles
Which of the following is not a group role?
status
Which of the following is not a group type?
status
The primary difference between group managers and team leaders is that team leaders empower members to take responsibility for performing the management functions, whereas group managers
take responsibility for performing the four functions of management
_____ groups are composed of employees selected to work on a specific objective.
task
_____ involve members directly helping achieve group objectives.
task roles
A _____ consists of a small number of members with shared leadership who perform interdependent jobs with both individual and group accountability, evaluation, and rewards.
team
Empowering members to take responsibility for performing the management functions while focusing on developing effective group structure, group process, and group development is a function of
team leaders
_____ reward both individual and group performance.
teams
_____ use shared leadership.
teams
Group cohesiveness is
the extent to which members stick together
norms are
the shared expectations developed by interaction, not by management
