Supply Chain
Manufacturing can be defined as:
Converting raw materials and other items into finished products
One focus of the manufacturing process is to ensure that:
Product quality is achieved
The basis for a credible demand plan is derived from the:
Demand forecast
An estimate of a company's future needs is called:
Demand forecasting
Purchase requisitions define items that need to be purchased and are initiated by:
Demand planning
One example of a challenge in dealing with international suppliers is:
Different times zones and cultures
Which of the following is not recognized as one of the three transportation operations components?
Emergency
Manufacturing and other functions systems are generally hosted on the company-wide:
Enterprise resource planning (ERP) system
Automated material handling systems are designed to:
Increase speed and accuracy
Inventory management takes place:
Throughout the supply chain
The levels of suppliers within a supply chain are called:
Tiers
Define the role of customer service with logistics and transportation.
To get products where they belong, on time
Supply Chain Management can be described as a(n):
Comprehensive approach to the management of the entire flow of individual functions
A supply chain can best be described as:
A network of many individual functions
The demand plan attempts to achieve a balance between supply elements and:
Anticipated consumer demand
When does customer service focus on customers?
Before, during, and after the sale
An example of a value-added function in a warehouse is:
Cross-docking
To support the sales forecast, the demand plan defines the needed:
Inventory and resources
The combination of personnel, processes, and systems to control inventory is called:
Inventory management
The time it takes for a supplier to deliver an item after the purchase order is placed is known as:
Lead time
Customer service shares which goal with inventory management?
Maintain inventory to control costs
To ensure items are delivered on schedule, procurement must:
Manage suppliers after a purchase order is placed
Reverse logistics could be a result of:
Manufacturing products with defects
The business of transportation is best defined by which of the following:
Partners and facilities separated geographically in a supply chain
Which task is normally not performed by warehousing personnel?
Paying suppliers
Customer service personnel do not typically require the skills to:
Prepare a detailed annual forecast
Purchase orders are placed with suppliers by:
Procurement
The demand planning function initiates requisitions for:
Procurement
Reduction of inventory is necessary to:
Reduce operating costs
Identify the function that is performed by warehousing personnel when manufacturing has a demand for stored inventory.
Retrieving or picking
The process for customers to return defective products is called:
Reverse logistics
Routine maintenance, repairs, and warranty work are performed by:
Service operations
Most inventory is initially obtained from:
Suppliers
For companies to be competitive, suppliers should be considered:
Teammates
Customer service can be defined as:
The delivery of customer satisfaction
What does inbound logistics support?
The procurement of materials and goods from supplier locations
Which of the following is not recognized as a common mode of commercial transportation?
Uber
Intermodal transportation is best defined as:
Using two or more modes to fulfill a delivery requirement
Inventory management is most obvious in which of the following areas:
Warehouse
Inventory is managed and controlled with the aid of:
Warehouse management systems
