SWM301_P13

d

____ emphasizes things such as job rotation, broadening of skills, generalization versus specialization, and the need for continuous training of workers. a.Theory W c.Theory Y b.Theory X d.Theory Z

a

In the Tuckman model, ____ occurs when the emphasis is on reaching the team goals, rather than working on team process. a.performing c.forming b.norming d.storming

c

Information regarding the content of essential project communications comes from the ____. a.organizational chart c.work breakdown structure (WBS) b.communications management plan d.expectations management matrix

d

____ is best known for developing Theory X and Theory Y. a.Frederick Herzberg c.Abraham Maslow b.David McClelland d.Douglas McGregor

d

Psychologist David Merril describes ____ as reactive and people-oriented. a."Expressives" c."Analyticals" b."Drivers" d."Amiables"

c

Psychologist David Merril describes ____ as reactive and task-oriented. a."Expressives" c."Analyticals" b."Drivers" d."Amiables"

b

Critical chain scheduling protects tasks on the critical chain from being delayed by using ____, which consist of additional time added before tasks on the critical chain that are preceded by non-critical-path tasks. a.critical paths b.feeding buffers c.dummy activities d.fast tracking

a

____ provide(s) a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a calendar format. a.Gantt charts b.Critical path analysis c.Critical chain scheduling d.PERT analysis

a

____ refers to the amount of individual resources an existing schedule requires during specific time periods. a.Resource loading c.Resource allocation b.Resource leveling d.Resource requesting

c

____ states that work expands to fill the time allowed. a.Murphy's Law b.Newton's Law c.Parkinson's Law d.Moore's Law

d

____ use(s) probabilistic time estimates—duration estimates based on using optimistic, most likely, and pessimistic estimates of activity durations—instead of one specific or discrete duration estimate. a.Critical Path Analysis b.Gantt charts c.Critical Chain Scheduling d.PERT

b

The communications management plan can be part of the team ____. a.WBS c.plan b.contract d.guidelines

c

There are ____ main processes in project communications management. a.two c.four b.three d.five

b

A ____ is a hierarchical structure that identifies the project's resources by category and type. a.work breakdown structure b.resource breakdown structure c.network diagram d.critical path analysis

b

A(n) ____ is a column chart that shows the number of resources assigned to a project over time. a.responsibility assignment matrix c.RACI charts b.resource histogram d.organizational breakdown structure

d

According to Thamhain and Wilemon, ____ is the ability to improve a worker's position. a.authority c.expertise b.assignment d.promotion

a

According to Thamhain and Wilemon, ____ is the legitimate hierarchical right to issue orders. a.authority c.expertise b.assignment d.promotion

a

Having ____ review and approve all stakeholder communications analysis will ensure that the information is correct and useful. a.stakeholders c.top management b.project team members d.customers

c

In a ____ relationship, one task cannot finish before another finishes. a.start-to-start b.finish-to-start c.finish-to-finish d.start-to-finish

a

In a ____ relationship, the "from" activity cannot start until the "to" activity is started. a.start-to-start b.finish-to-start c.finish-to-finish d.start-to-finish

d

In the MBTI, the ____ dimension relates to the manner in which you gather information. a.Extrovert/Introvert c.Judgment/Perception b.Thinking/Feeling d.Sensation/Intuition

d

In the Tuckman model, ____ occurs as team members have different opinions as to how the team should operate. a.performing c.forming b.norming d.storming

b

People who believe in ____ assume that the average worker wants to be directed and prefers to avoid responsibility. a.Theory W c.Theory Y b.Theory X d.Theory Z

b

Project managers must use discipline to control ____. a.project bursts b.project schedules c.project critical paths d.project dependencies

a

Project managers often illustrate progress with a ____ showing key deliverables and activities. a.Tracking Gantt chart b.Gantt chart c.network diagram d.PERT chart

c

The ____ for an activity is the latest possible time an activity might begin without delaying the project finish date. a.early entry date b.late entry date c.late start date d.early start date

c

The ____ presents subjects with a series of ambiguous pictures and asks them to develop a spontaneous story for each picture, assuming they will project their own needs into the story. a.RAM c.TAT b.MBTI d.RACI

a

The ____ serves as a good starting point for information distribution. a.stakeholder communications analysis c.communications management plan b.WBS d.status report

d

The activity list, activity attributes, activity resource requirements, resource calendars, project scope statement, enterprise environmental factors, and organizational process assets all include information that affect ____. a.definitions b.sequences c.resource estimates d.duration estimates

b

The critical path is the ____ path through a network diagram, and it represents the ____ time it takes to complete a project. a.longest; longest b.longest; shortest c.shortest; longest d.shortest; shortest

c

The first step in the framework for defining and assigning work is ____. a.defining how the work will be accomplished b.breaking down the work into manageable elements c.finalizing the project requirements d.assigning work responsibilities

c

The goal of ____ is to know the status of the schedule, influence the factors that cause schedule changes, determine that the schedule has changed, and manage changes when they occur. a.activity duration estimating b.schedule development c.schedule control d.activity resource estimating

d

The output of the ____ process is a communications management plan. a.reporting performance c.managing stakeholder expectations b.distributing information d.planning communications

c

The ultimate goal of ____ is to create a realistic project schedule that provides a basis for monitoring project progress for the time dimension of the project. a.defining activities b.sequencing activities c.developing the schedule d.estimating activity duration

b

Which of Covey's habits does Douglas Ross suggest differentiates good project managers from average or poor project managers? a.Think win/win b.Seek first to understand, then to be understood c.Begin with the end in mind d.Synergize

a

____ fill in for project managers in their absence and assist them as needed. a.Deputy project managers c.Assistant project managers b.Subproject managers d.Second-tier project managers

a

____ involves collecting and disseminating performance information, including status reports, progress measurement, and forecasting. a.Reporting performance c.Managing stakeholder expectations b.Distributing information d.Planning communications

d

____ involves determining the information and communications needs of the stakeholders. a.Reporting performance c.Managing stakeholder expectations b.Distributing information d.Planning communications

c

____ involves doing activities in parallel that you would normally do in sequence. a.Crushing b.Crashing c.Fast tracking d.Expediting

b

____ involves making needed information available to project stakeholders in a timely manner. a.Reporting performance c.Managing stakeholder expectations b.Distributing information d.Planning communications

c

____ involves using incentives to induce people to do things. a.Legitimate power c.Reward power b.Coercive power d.Referent power

b

____ involves using punishment, threats, or other negative approaches to get people to do things they do not want to do. a.Legitimate power c.Reward power b.Coercive power d.Referent power

c

____ is a method of scheduling that considers limited resources when creating a project schedule and includes buffers to protect the project completion date. a.A Gantt chart b.Critical path analysis c.Critical chain scheduling d.PERT analysis

b

____ is a network diagramming technique used to predict total project duration. a.A Gantt chart b.Critical path analysis c.Critical chain scheduling d.PERT analysis

b

____ is a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost. a.Crushing b.Crashing c.Fast tracking d.Expediting

b

____ is a technique for resolving resource conflicts by delaying tasks. a.Resource loading c.Resource allocation b.Resource leveling d.Resource requesting

d

____ is based on an individual's personal charisma. a.Legitimate power c.Reward power b.Coercive power d.Referent power

d

____ is matching certain behaviors of the other person. a.Empathic listening c.Synergy b.Rapport d.Mirroring

a

____ is the amount of time an activity can be delayed from its early start without delaying the planned project finish date. a.Total slack b.Free float c.Total time d.Free slack

d

____ is the amount of time an activity can be delayed without delaying the early start date of any immediately following activities. a.Total slack b.Total float c.Free time d.Free slack