t
The final step of the three-step approach of the organizing framework is A. delegate the problem B. make recommendations C. define the problem D. build a consensus E. identify the OB concepts
B. make recommendations
Lorenzo, a new lawyer at Hughes, Hernandez, and Long, is under pressure to maximize his billable hours. If he doesn't bill enough hours, he will receive negative performance reviews and is likely to lose his job. Lorenzo starts rounding up the minutes on each of his phone calls and meetings to the next 10-minute level. This is an example of A. overvaluing outcomes B. the slippery slope C.ill-conceived goals D. motivated blindness E. indirect blindness
C. ill-conceived goals
________ occurs when we hold others less accountable for unethical behavior when it's carried out through third parties. A. The slipper slope B. motivated blindness C. indirect blindness D. ill-conceived goals E. overvaluing outsomes
C. indirect blindness
Devon enjoys the job that he's been at since graduating from college three years ago. He has a friend who just took a similar position at another firm and the company has an opening that would fit Devon's experience. The company is offering a 20 percent wage increase, as well a leadership role after a three-month training program. When considering this offer, Devon is thinking about ________ factors. A. individual B. group C. situation D. interactional E. organizational
C. situation
Which of the following is not a soft skill? A. decision making B. active listening C. problem solving D. operations E. critical thinking
D. operations
What kind of a response is a manager completing when he or she eliminates the situation in which the problem occurs? A. avoiding B. solving C. resolving D. ignoring E. dissolving
E. dissolving
Interpersonal skills involve all of the following except A. effective communications B. respectful interactions C. active listening D. positive attitudes E. teamwork
E. teamwork
T OR F: Hard skills are the technical expertise and knowledge required to do a particular task or job function, such as financial analysis, accounting, or operation
True
T OR F: Unethical behavior erodes trust, and also negatively affects cooperation in organizations.
True
T or F: Situations and people are both dynamic—they change.
True
