test 1&2

21. In what City was the first 911 test call made?

Haleyville, Alabama

16. List 5 Acts that are considered unethical

1. Dishonesty 2. Malicious defamation 3. Prejudice 4. Offering or accepting gratuities 5. Giving false or slated testimony 6. Violation of laws and regulations 7. Discourteousness 8. Willful neglect of duty 9. Discrimination 10. Sexual Harassment

15. What are the 4 steps of handling Ethical questions

1. ___Analyze_____________________ 2. ___Consider____________________ 3. ___Consult_____________________ 4. ___Decide______________________

What year did Bayonne, NJ start using a two way radio system

1933_

23. In ____the White house office of Telecommunications issued a policy nationwide recognizing the benefits of 9-1-1 and why it needs to be adapted in American communities nationwide. The Office also established a Federal Information Center to assist units of government in planning and implementation of 9-1-1.

1973

1. The Detroit Police Department was the first year to use an "On the Air" voice communications System in what year?

A. 1928

15. In the United States, the first catalyst for a nationwide emergency telephone number was in what year?

A. 1957

18. The first hand held portable radios were used in what year

A. 1960

4. This is anything of value intended to benefit the giver more than the receiver, given to a person because of position and authority rather than because of individual or personal qualities

A. Gratuity

9. The first documented police communications was in Old England where the constable carried a __________?

A. Hand bell or Rattle

11. On ___________________, President ______________ signed Senate Bill 800, declaring 911 as the National Communications Number

A. October 26, 1999, Clinton

6. Unethical conduct by Public Safety Telecommunicators is viewed by the public as a reflections of:

A. Their agency and the entire profession

7. A high standard of ethical and moral conduct is an essential ingredient in the development of a professional Public Safety Telecommunicator on or off duty

A. True

8. All employees shall speak the truth at all times and under all circumstances.

A. True

1. According to Florida Statue _______________, no public safety Telecommunicator or employee of a state agency or a county, city or other political subdivision of the state shall have any interest, financial or otherwise, direct or indirect; engage in any business transaction or professional activity; or incur any obligation of any nature, which is in substantial conflict with the proper discharge of his/her duties in the public interest.

B. 112.311

20. The Detroit Police Department was the first year to use an "On the Air" voice communications System in what year?

B. 1928

16. In _____________, the White house office of Telecommunications issued a policy nationwide recognizing the benefits of 9-1-1 and why it needs to be adapted in American communities nationwide. The Office also established a Federal Information Center to assist units of government in planning and implementation of 9-1-1.

B. 1973

9. Any employees who becomes involved in incidents involving other LE agencies is to notify in writing, his/her immediate supervisor within ________________or by telephone if out of county or state, and then written notification when returning to duty.

B. 24 Hours

12. If an employee fails to report to the office the cause of his/her absence within __________ consecutive workdays, the office shall consider the employee to have abandoned the position and resigned from the SJSO.

B. 3 Days

7. What state wide police agency used the first state wide radio system

B. Connecticut State Police

10. It is ok to associate with individuals that engage in unlawful activity as long as you do not commit the act with them?

B. False

11. You may sleep at your desk if it is quiet in the Communications Center?

B. False

13. If you are bored and have nothing to do, you are allowed to use your cell phone to talk to friends?

B. False

3. Ethics can be defines as the behavior and attitude patterns exhibiting standards and character marked by pride in oneself and one's career?

B. False

The first test call was made using the 911 system in Harleysville, Alabama on February 16, 1968?

B. False

6. When was the first E-911 call made in Florida?

B. January, 1980

13. The first E-911 call was received in January 1980 in _________________, Florida?

B. Orange County

10. 911 is used as the Emergency number in:

B. USA and Canada

5. Dishonesty, Prejudice, Willful neglect of duty and sexual harassment some examples of acts that are considered to be:

B. Unethical

8. In what year did the Chicago Police Department update their signal lights with Call Booths?

C. 1870

2. The first two-way radio was used in Bayonne, New Jersey in what

C. 1933

5. In 1968 the first 911 system was developed and the first test call was made on what date and in what city

C. Haleyville, Alabama on February 16

What state was the first to utilize 2 way radios in 1933?

C. New Jersey

3. Which President signed the Senate Bill 800 declaring 911 as the National Communications number?

C. President Clinton

2. _______________________ can be defined as - behavior and attitude patterns exhibiting standards and character marked by pride in oneself and one's career, respect for the people served and commitment to the continued development of skills in the pursuit of excellence.

C. Professionalism

18. What President signed Senate Bill 800

Clinton_

Define Code of Ethics?

Code of Ethics is appropriate and inappropriate behavior for members of a formal group. A code of ethics may relate specifically to activity within the group or extend into the personal lives of its members.

22. Which state wide agency used the first state wide radio system?

Connecticut State Police

4. In what year did California begin equipping their police cards with radio receivers?

D. 1929

17. In what year was E-911 introduced to St Johns County?

D. 1987

19. When was the first E-911 call in Florida

_________1980______________