T/F BIS exam 1

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A professional bureaucracy is a knowledge-based organization where goods and services depend on the expertise and knowledge of professionals.

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A service-oriented architecture is set of self-contained services that communicate with each other to create a working software application.

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A web interface used to present integrated personalized business content to users is called a portal.

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An inventory control system is an example of an MIS.

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Because of their special claims to knowledge, wisdom, and respect, professionals take on special rights and obligations.

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Data is information that has been shaped into a form that is meaningful to human beings.

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Global firms can collaborate from different locations at the same time using synchronous collaboration tools.

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High product differentiation is a sign of a transparent marketplace

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Hypertext markup language specifies how text, graphics, video, and sound are placed on a webpage.

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IT governance refers to the overall decision-making that guides the IT strategy of a firm.

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Identifying customers is a business process handled by the human resources function.

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In 2016, the median wage for IT/MIS jobs is about twice the level for all occupations.

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In N-tier computing, significant parts of website content, logic, and processing are performed by different servers.

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In financial services firms, investments in IT infrastructure represent more than half of all capital invested.

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In green computing, reducing computer power consumption is a top priority.

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In order to be considered a digital firm, all of the firm's significant business relationships and core business processes must be digitally enabled.

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In the value chain model, support activities are most directly related to the production and distribution of the firm's products and services, which create value for the customer.

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Information systems are used to enable new products and services via product differentiation.

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Information systems literacy focuses primarily on knowledge of information technology.

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Information technology (IT) consists of all hardware and software that a firm needs to use in order to achieve its business objectives.

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Internet advertising is growing at approximately 5 percent a year.

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Intranets link different systems and networks within a firm.

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Malicious software that is installed secretly on your computer by other applications and that tracks your online movements is called spyware.

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Managers can use DSS to make decisions about problems that are unusual and not easily specified in advance.

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Mass customization offers individually tailored products or services using the same resources as mass production.

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Microsoft is the market leader in client/server networking

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Most transaction processing systems use sophisticated mathematical models or statistical techniques.

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One example of a business process is shipping a product to a customer.

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One of the key concepts in patent law is novelty.

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Production tasks are coordinated through the use of social networks in social business.

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Routines are also called standard operating procedures.

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The European Parliament has banned unsolicited commercial messaging.

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The effect of the Internet has been to decrease the bargaining power of customers.

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You would use an MIS to help determine if your business should introduce a new product line.

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A DSS is most commonly used by the operations management level of an organization.

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A DSS uses internal information as well as information from external sources.

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A Facebook user's visit to a website can be tracked even if they do not click a Like button.

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A TPS is an information system that keeps track of all of the daily routine transactions of a business.

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A business model describes how a company produces, delivers, and sells a product or service to create wealth.

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A company's competitive advantages ultimately translate into higher stock market valuations than its competitors.

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A firm can be said to have competitive advantage when it has access to resources that others do not.

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A firm that invests in a strong IS development team is making an investment in organizational complementary assets.

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A key word in social business is "conversations."

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According to the network economics perspective, the more people offering products on eBay's site, the greater the value of the site to all who use it

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All business processes are formally documented by an organization.

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All organizations have bedrock, unquestioned assumptions that define their goals and products.

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An SCM is considered to be an intraorganizational system because it manages information that flows between different companies.

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An application server may reside on the same computer as a web server or on its own dedicated computer.

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An efficient customer response system directly links consumer behavior to distribution and production and supply chains.

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An example of a remote, synchronous collaboration tool is a Skype conference call using VOIP and webcams.

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An organization's MIS and DSS supply an ESS with summarized information.

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Any intellectual work product that isn't based on public knowledge can be classed as a trade secret.

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Cloud computing is the fastest growing form of computing.

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Computer abuse refers to acts involving a computer that may not be illegal but are considered unethical.

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Computers and programs are the only things required to produce the information an organization needs.

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Copyright is a legal protection given to creators of certain types of intellectual property.

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Creating a marketing plan is an example of a business process

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Creative work driven by new knowledge and information is a significant part of management responsibility.

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Cross-functional systems are being phased out in favor of systems that support business processes within a single functional group, such as human resources.

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Customers are one of the competitive forces that affect an organization's ability to compete.

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Detailed, programmed instructions that control computer hardware components in an information system are known as computer software.

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Enterprise applications integrate information from multiple functions and business processes to enhance the performance of the organization as a whole.

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Enterprise infrastructure requires software that can link disparate applications and enable data to flow freely among different parts of the business.

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European countries do not allow businesses to use personally identifiable information without consumers' prior consent.

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Feedback is output returned to appropriate members of the organization to help them evaluate or correct the input stage.

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For nonroutine decision making, senior managers rely on management information systems.

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It is much easier to eliminate a cloud service than to remove functionality from a company's core internal systems.

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Java software is designed to run on any computing device, regardless of the specific microprocessor or operating system it uses.

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Knowledge workers make long-range strategic decisions about products and services.

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Laws and regulations creating fair, stable market environments are examples of complementary social assets required to optimize returns from IT investments.

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Liability is a feature of political systems and allows individuals to recover damages done to them by others.

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Middle managers make long-range strategic decisions about the firm's products and services.

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Most Internet businesses do very little to protect the privacy of their customers.

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Operational managers use ESS primarily to solve specific problems.

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Private business investment in information technology constituted 37 percent of all invested capital in 2015.

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Scalability refers to the ability of a computer, product, or system to expand to serve a large number of users without breaking down.

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Smart products are an example of the Internet of Things.

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Smart products generally raise switching costs.

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Some experts believe that exposure to computers reduces intelligence and makes people dumb.

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Some forms of illegal sharing of music files have declined as legitimate online music stores have expanded.

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Supply chain management systems are more externally oriented than enterprise systems.

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Switching costs decrease when customers are strongly linked to products and platforms.

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The competitive forces model cannot be used to analyze modern digital firms which face new competitive forces that are not true of traditional firms.

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The decision to purchase your own IT assets or rent them from external providers is also referred to as the rent-versus-buy decision.

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The key elements of an organization are its structure, business processes, politics, culture, and people.

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The number of IS/MIS jobs is projected to grow 50% faster than the average job growth for the economy as a whole in the next eight years.

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The operating system is used to manage the computer's activities.

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The problem with web browsers' Do Not Track options is that websites aren't obligated to honor these settings.

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The term business ecosystem describes the loosely coupled but interdependent networks of suppliers, distributors, outsourcing firms, transportation service firms, and technology manufacturers.

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The three main dimensions of information systems are management, organizations, and information technology.

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The value chain model classifies all company activities as either primary or support activities.

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There are four major business functions: human resources; manufacturing and production; finance and accounting; and information technology.

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There is little variation in returns on IT investment across firms.

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Today, many business firms continue to operate legacy systems because they meet a business need and would be costly to replace.

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Transaction-level information is essential for operational management to be able to direct the day-to-day operations of the business.

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UPS's use of web-based tools that allow customers to embed UPS functions such as tracking and cost calculations into their own Web sites is an information systems solution used to achieve customer intimacy.

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Web beacons are tiny, invisible software programs hidden in e-mail messages and web pages that are used to track and report a user's online behavior.

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When the output of some units in a firm can be used as inputs to other units, synergies develop, which can lower costs and generate profits.

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Whereas HTML is limited to describing how data should be presented in the form of Web pages, XML can perform presentation, communication, and data storage tasks.

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You need to know something about the hierarchy and culture of the company in order to understand how a specific business firm uses information systems.