true or false comm

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Although brainstorming also can be useful when you are trying to come up with ideas in a group, it is more typically conducted alone.

False

Companies' reluctance to hire members of minority groups is an example of individual racism.

False

Connotations of words are found in dictionaries.

False

Evaluation of ideas during brainstorming period itself is encouraged.

False

In decision making by consensus, group members voice their feelings and opinions, but the leader or boss makes the final decision.

False

In research of online messages, it was found that people were more likely to comment on a message when that message was positive than when it was negative.

False

In the roundtable format, a series of prepared speeches are formally presented.

False

Once you have established your own connotations for expressions such as "I love you," they rarely change throughout your lifetime.

False

People riding in the same car of a commuter train constitute a small group.

False

Rejection is the same thing as disconfirmation.

False

The establishment of formal rules is an essential aspect in the definition of a small group.

False

The use of a derogatory racist term is an example of institutional heterosexism.

False

Hearing and listening are essentially the same process.

false

during a group meeting, Sherry asks the recorder to read back the last statement that was made. Sherry is performing the role of information seeker.

false

group members' willingness to assume individual roles is crucial to the effectiveness of a group.

false

groups don't necessarily require some members to perform group building and maintenance roles to be successful.

false

the concept of social loafing posits that people exert more effort when working in groups than when working alone.

false

the participating-style leader gives the group high levels of both task guidance and relationship support. this leader not only tells people what to do, but also tells them why they should do it.

false

"The governor is either with us or against us" is an example of polarization.

true

Empathic listening is preferable to objective listening regardless of the context or the speaker's state of mind.

true

Gay men are so creative" is a heterosexist statement

true

Generally, effective listeners are effective managers.

true

Group norms are rules or standards identifying which behaviors are appropriate and inappropriate.

true

It is best to use cultural identifiers that are recognized and used by cultural groups themselves.

true

Mankind will soon walk on Mars" is an example of sexist language.

true

Members of work groups in high-context cultures spend a lot of time getting to know one another before engaging in small group interaction.

true

One way to ensure effectiveness in the understanding stage of the listening process is to paraphrase the speaker's ideas.

true

Politeness in communication is the exclusive function of the speaker.

true

Researchers disagree on the significance and extent of gender differences in listening.

true

The evaluation stage of listening can be made more effective by resisting evaluation until you fully understand the speaker's viewpoint.

true

The norminal group technique is a method of problem-solving that uses limited discussion and confidential voting to obtain a group decision.

true

The responding stage of the listening process can be enhanced through the use of "I" messages.

true

Through active listening, we express acceptance of the speaker's feelings and encourage the speaker to elaborate on those feelings.

true

Understanding means grasping both the thoughts that are expressed and the emotional tone that accompanies them

true

Using indirect language allows people to express a desire without insulting or offending others.

true

conflict over issues in small groups can lead to better decisions or outcomes.

true

during a group meeting, Tim questions the feasibility and logic of the solution that the group plans to propose, even though the solution appears to be an excellent one. Tim appears to be performing the role of blocker.

true

groupthink is never beneficial to a group.

true

if group members seek to ensure understanding in group communication, they should work to make their statements clear and ask for clarification of ideas from other members.

true

in cultures with individualistic orientations, it is perfectly acceptable for group members to be singled out for praise or blame.

true

in general, cohesiveness is a positive quality, and cohesive groups seem to be more effective.

true

in high power distance cultures, you're taught to have great respect for authority.

true

leaders who are more concerned with their own personal interests than with the group task or the interpersonal needs of the members are acting unethically.

true

the delegating-style leader gives little task direction and little emotional support. this leadership style is most appropriate for a group that knows what to do and how to do it and also has the confidence, commitment, and motivation to accomplish the task.

true

the procedural technician is a group task role.

true

the situational approach to leadership holds that the effective leader shifts his or her emphasis between task accomplishment and member satisfaction.

true


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