UKG Platforms/Portals/Websites/Tools

Mimecast Daily Digest

Each day, you will receive digest emails from [email protected] that list all messages held by the Mimecast system since the previous digest was sent. Directly from the digest email, you can Release, permanently Permit, or permanently Block a sender by clicking on the appropriate links (shown below). You can also choose to take the same action for all messages in that particular digest (i.e. Release all, etc.).

UKG Ready

HCM for smaller teams HR, talent, payroll, and time Flexible

ITG Portal

Houses all customer information shows each company's environment (dedicated or not?) Tells you what server they're on installation type (testing or production?) the websites they use the apps they've purchased from us NEED MORE DETAILS

ULearn (overview + access)

Learning Management System (LMS) for internal employees and partners. Access = 1) UltiPro = Myself > Career Development > UltiPro Learning = 2) http://schoox.ultimatesoftware.comhttp://schoox.ultimatesoftware.com = UltiPeep SSO = 3) Mobile device Schoox = company partnered with UKG that delivers Ulearn

Mimecast PDF

Mimecast automatically converts document files coming from an external sender to PDF format - even if the attachment is deemed safe. You have the power to release it in its original format - in just a few clicks of your mouse You can also "trust" the sender of that message so that future attachments they send you will not be converted to PDF format.

MFA

Multi Factor Authentication Enhanced security method Ping

Server

NEED MORE DETAILS

UKG Today

Newsletter emailed to Outlook Intranet Site Access to ADAPT, upcoming events, Clubs Can follow clubs and people

UKG Products purpose

Real people with real challenges, and a simple request: Help me keep my employees productive, connected, and happy. We've created a suite of HR and workforce management solutions, backed by our people who care about yours

PeopleDoc

Simple HR service Ultimate-side

Installation types

Testing Production NEED MORE DETAILS

NICE

This is 1st place to put in PTO Also sets schedule

Time Clock

Thru UltiPro my.ultimatesoftware.com Need to submit tmesheet for approval, under Myself menu => Time Management Click submit at the end of the 2 week pay period by midnight, then OK Pay period schedule in Time Management email Contact Howard if any issues, should be approved by 10 am Monday

Request Time Off

UKG Pro => Time Management => Scheduler (next to Attendance) to request specific hours = use advanced option Approval will be shown in Scheduler, not emailed Available balances = in hours Use View Calendar to match up time requested with doctor appointments

UKGPro (Staff)

Uses multi-factor verification (including Ping) ukrew.ukg.com [email protected] Includes: Company Info, Organization chart, Opportunities (internal & external), Recognition, HR Self Help Learning opportunities: Ulearn, The Learning Center, UltiUniversity

UKG Pro (Product)

Was UltiPro (don't worry about that anymore) Human Capital Management tool From hire to retire Complex, can outsource services for midsize to large companies

Ring Central

all phone calls go through this always recorded

ULearn Groups

are an online forum and social page for different purposes. You can participate in group discussions and find resources for your specific group. For example, if you are a virtual employee you can join your city group to stay engaged with the virtual employees in your area and get information from the Virtual Engagement team.

Timetrade

can set up calendar works with salesforce and WebX Send customer email thru here, with a meeting time, gets put into calendar and salesforce

Course vs Learning Path vs Resource

course = a set of lectures learning path = bundles of courses, designed to help reach a learning goal = if you enroll in a learning path, automatically enrolls you in all its courses Resource = individual piece of content = not tracked

WebX

screenshare with client works hand in hand with Timetrade NEED MORE DETAILS

UltiPro Learning

the LMS product built on the Schoox platform that we sell to customers. Once customers purchase this product and use it to train their employees, they get to rebrand their academy to be called whatever they'd like. We've chosen to call our internal academy, ULearn Academy.

Salesforce

this is where customer cases come in shows customer history emails to customer become part of the case under customer details: Time Trade shows any upcoming meetings, Color indicates mood, Old cases can be viewed, Purchase history available NEED MORE DETAILS

Citrix

to log into customer environment NEED MORE DETAILS

Jira

tracker, environment issues, enhancements requests, error messages for products shows the report that's being worked on always add the affected customers NEED MORE DETAILS

Mimecast

A management system that improves email performance and spam filtering, reduces security risk, and gives each of us the ability to better customize our mail delivery preferences (e.g. we are able to proactively "allowlist" and "denylist" senders of unsolicited junk mail). It can also be used as an alternative email system in the event our primary email system (Microsoft Exchange) is unavailable.

UKG Dimensions

AI provided operational insights MORE DETAILS IN ORIENTATION NOTES

ULearning (details + navigation)

Academy Wall = a place to communicate with others Dashboard = under Me = tracks progress Learning = MyTraining = takes you to your courses Enrollment = if public, accessible

UltiHome

Access to Ulearn Gives job location and details Has company news Links to other sites like: Slack, UltiPro, Salesforce Includes company policies and HelpUS

Mimecast Flagging

All email messages sent to you from external senders are flagged as [External Origin] in the subject line.

Network Credentials

AndresS UtliHome UltiWorld Slack

Event Studio

Cognos product Report that gets email to customer "my IT wants to know when someone gets terminated, to turn off their access" Alert gets created Not from scratch To IT person: "Jane doe terminated jan 8" Cognos product Report that gets email to customer "my It wants ot know when someon get terminated, to turn off their access" Alert gets created Not from scratch To IT person NEEDS MORE DETAILS

Environment

Dedicated or not? NEED MORE DETAILS