Unit 1 Exam (1.01-1.03)

When considering a student for admissions, what do most colleges look at? A) How many siblings the student has B) Grades that the student earned C) How many teachers wrote recommendations D) If the student traveled abroad

B) Grades that the student earned

Those that learn best by pursuing interests through an individual pace have which learning preference? A) Kinesthetic B) Interpersonal C) Logical D) Musical

B) Interpersonal

To get along better with your coworkers: A) listen and answer questions briefly and positively. B) always tell the supervisor what coworkers say. C) do not say anything to anyone. D) ask the supervisor before repeating gossip.

A) listen and answer questions briefly and positively.

Which is a benefit of conflict? A) Differences are often settled. B) Workplace injuries are prevented. C) Stress is caused. D) Relationships are weakened.

A) Differences are often settled.

Why is consensus important? A) Group members can support a decision and move forward. B) Group communication is weakened. C) It causes resentment on part of some group members. D) It allows part of the group to move forward.

A) Group members can support a decision and move forward.

A social work office is a typical place of employment for workers in which career field? A) Human services B) Retail/wholesale sales C) Hospitality and Tourism D) Manufacturing

A) Human services

A leader's willingness to take credit and blame for his/her actions is called: A) accountability. B) decisiveness. C) empathy. D) vision.

A) accountability.

Because abilities are learned, students will: A) change with experience. B) always stay the same. C) depend on choice of friends. D) become less important with age.

A) change with experience.

The workplace of today must be dedicated to: A) excellence in skills and personal qualities. B) maintaining workers at the present level. C) continuing to work as usual. D) using management control of workers.

A) excellence in skills and personal qualities.

When finishing the test before time is called: A) make sure all questions are answered. B) turn in the test immediately. C) read the whole test again. D) rest for the next test.

A) make sure all questions are answered.

Communication skills include: A) reading. B) math. C) health. D) science.

A) reading.

Musical learners like to engage in: A) rhythm and melody. B) interactions with others. C) recognizing art patterns. D) working with colors and pictures.

A) rhythm and melody.

What influence will self-knowledge have on a person's life? A) Knowing oneself is not important in making major life decisions. B) Knowing oneself will better enable a person to make wise career and lifestyle decisions. C) Knowing oneself will keep the person from making any mistakes. D) Knowing oneself will help the person change values.

B) Knowing oneself will better enable a person to make wise career and lifestyle decisions.

Learning by doing experiments, working with numbers, and participating in problem-solving identifies which kind of learner? A) Interpersonal B) Logical/Mathematical C) Natural D)Spatial

B) Logical/Mathematical

A person who learns best by making categories, classifying, and working with patterns, and who also likes to do experiments has which dominant learning preference? A) Body/kinesthetic B) Logical/mathematical C) Musical D) Spatial

B) Logical/mathematical

Which listening strategy shows respect and assists students in focusing on the speaker? A) Stop talking B) Make eye contact with the presenter C) Ask detailed questions D) Repeat messages to clarify understanding

B) Make eye contact with the presenter

Which exemplifies positive communication skills at work? A) Always telling jokes B) Responding to memos, phone messages, and e-mails promptly C) Never offering an opinion at meetings D) Making personal phone calls early in the day

B) Responding to memos, phone messages, and e-mails promptly

A person with a poor self-concept would: A) like him/herself. B) be afraid of failure. C) take responsibility for his/her actions. D) value his/her own ability.

B) be afraid of failure.

Four-year colleges and universities usually accept transfer credits from: A) apprenticeships. B) community and technical colleges. C) internships. D) military workshops/seminars.

B) community and technical colleges.

Most ethics problems in the workplace involve: A) loyalty. B) dishonesty. C) punctuality. D) confidentiality.

B) dishonesty.

A positive self-concept is characterized by: A) being happy at all times. B) exercising self-discipline and self-control. C) frequent periods of depression. D) making good grades in school.

B) exercising self-discipline and self-control.

A person with high self-esteem: A) will be afraid of failure. B) has a better chance of doing a good job. C) has no chance of doing a good job. D) will feel inadequate on the job.

B) has a better chance of doing a good job.

Self-esteem can be developed through: A) speaking to strangers. B) recognizing one's abilities. C) avoiding criticism. D) making friends with the supervisor.

B) recognizing one's abilities.

Which course should be completed first in an appropriate high school course sequence? A) Algebra II B) Pre-calculus C) Algebra I D) Calculus

C) Algebra I

To clarify any misunderstandings when listening to a speaker, a student would use which listening strategy? A) Stop talking B) Make eye contact with the presenter C) Ask detailed questions D) Repeat messages to clarify understanding

C) Ask detailed questions

If a high school student plans to run a horticultural supply store, which subject would be most helpful? A) Calculus B) Computer Engineering C) Entrepreneurship D) Culinary Arts

C) Entrepreneurship

What skill helps a person follow oral directions? A) Setting goals B) Speaking clearly C) Listening carefully D) Multitasking

C) Listening carefully

Which often has the most effect on the understanding of a spoken message? A) What is said B) What is heard C) Nonverbal communication D) Voice tone

C) Nonverbal communication

Which represents ethical behavior in the workplace? A) Replacing money stolen out of the cash drawer B) Taking a one-hour lunch instead of 30 minutes when the boss is away C) Reporting a coworker who is stealing merchandise D) Deliberately shipping damaged goods to a customer

C) Reporting a coworker who is stealing merchandise

When delivering a speech, it is best to focus on the: A) copy of the speech. B) note cards. C) audience. D) floor.

C) audience.

When peers at work offer suggestions to correct a weakness, a person should: A) become defensive. B) ignore them. C) consider their suggestions. D) always accept their advice.

C) consider their suggestions.

When answering the phone at work, it is appropriate to: A) chew gum. B) use slang terms. C) identify oneself and the company. D) place the caller on hold immediately.

C) identify oneself and the company.

Reading is important in the workplace because of the need to read: A) Shakespeare's great works. B) a personal text from a coworker. C) instructions from the supervisor. D) TV Guide.

C) instructions from the supervisor.

Someone who aspires to become a teacher or guidance counselor probably prefers to work with: A) things. B) data. C) people. D) values.

C) people.

When answering multiple-choice questions, a student should: A) read the answers before looking at the question. B) eliminate correct answers. C) read all of the choices before selecting the answer. D) answer only the important questions.

C) read all of the choices before selecting the answer.

Having awareness of strengths and weaknesses in skill level helps an individual to: A) avoid further education to strengthen skills. B) steer clear of opportunities to develop areas of weakness. C) set appropriate goals. D) focus narrowly on potential careers.

C) set appropriate goals.

When addressing someone involved in a conflict: A) use "you" messages. B) use profanity. C) talk to him/her in a private location. D) speak loudly and sharply.

C) talk to him/her in a private location.

When taking notes, a student should: A) avoid abbreviating. B) copy the entire paragraph from the book. C) write the notes in his/her own words. D) write in complete sentences.

C) write the notes in his/her own words.

Which personality type might be compatible with a career as an engineer? A) Artistic B) Protector C) Idealist D) Rational

D) Rational

The ability to relate prior knowledge to new learning experiences is which thinking skill? A) Creativity B) Decision-making C) Problem-solving D) Reasoning

D) Reasoning

Jackie learns best studying in small groups, while Evelyn prefers to study alone. What test preparation strategy does this apply to? A) Plan to study in chunks of time so one does not have to cram B) Get a good night's sleep C) Eat a healthy breakfast D) Study using one's personal learning style

D) Study using one's personal learning style

How will a speaker know the intended message has been received? A) The receiver stops talking. B) The receiver makes eye contact with the presenter. C) The receiver asks detailed questions. D)The receiver repeats messages to clarify understanding.

D) The receiver repeats messages to clarify understanding.

Natural or acquired skills, or talents, describe a person's: A) goals. B) values. C) standards. D) abilities.

D) abilities.

An example of a job from the business and administration career field is a/an: A) electrician. B) childcare worker. C) reporter. D) accountant.

D) accountant.

When a conflict arises between two coworkers, the best solution is to: A) go directly to the supervisor without first discussing the problem. B) fight it out with the coworker after work. C) avoid the coworker altogether. D) communicate with the coworker to seek a solution.

D) communicate with the coworker to seek a solution.

The results of an interest inventory reveal: A) that the inventory is not reliable. B) lifestyle preferences. C) skills required for a job. D) how interests match careers.

D) how interests match careers.

For the employee, teamwork usually results in: A) loss of communication. B) lower self-esteem. C) greater insurance coverage. D) increased morale.

D) increased morale.

A result of using teamwork in an organization is: A) less competition. B) equal salaries. C) decreased worker morale. D) increased production and output.

D) increased production and output.

When speaking to someone at work about a conflict: A) talk to him/her in front of other people. B) try to embarrass him/her. C) use "you" messages. D) use "I" messages.

D) use "I" messages.