Unit 7 Quiz

Resistance to change usually results from organizational factors: such as the absence of promotion guidelines, bonuses, and praise.

False

What works well when managing innovation after technological discontinuities also works well when managing innovation during periods of incremental change.

False

Which of the following is NOT one of the components of creative work environments?

Organizational impediments

Which of the following is one of the sources of resistance to change?

Self-interest

Technological innovation not only makes it possible to duplicate the benefits obtained from a company's distinctive advantage but also quickly creates an opportunity to turn a company's competitive advantage into a competitive disadvantage.

True

Stellar Mobiles was a popular mobile phone brand. However, when its competitors began switching to smartphones, Stellar realized that it too needed to change in order to survive in the market, and it quickly started developing smartphones. In other words, Stellar Mobiles entered the _____ stage of the technology cycle.

discontinuous change

A technology can become a dominant design if:

it solves a practical problem

Formal project review points used to assess progress and performance are called _____.

milestones

Creativity was needed to improve efficiency without raising costs at one automobile maker. Over the last few years, the company has successfully implemented a creative engineering program that allows its plants to produce more than one type of car from the same assembly line. This successful change to a flexible manufacturing system is an example of ____.

organizational innovation

The three steps in the basic process of managing organizational change outlined by Kurt Lewin are

unfreezing, change intervention, and refreezing