Week 3- Chapter 9- Motivation, Performance, and Effectiveness

Which theory argues that leaders should select only followers who have both the right skills and a higher level of achievement orientation?

Achievement orientation theory

Goal setting theory argues all of the following except which?

Both short-term and long-term goals should be given to followers.

The internal states of tension or arousal, or uncomfortable states of deficiency people are motivated to change refer to which?

Needs

__ refer to internal states of tension or arousal, or uncomfortable states of deficiency people are motivated to change.

Needs

In the context of followers' performance problems, leaders seem to have the most difficulty in recognizing and rectifying problems related to _____.

a lack of motivation

Leaders that successfully motivate followers do all of the following except

decrease customer satisfaction

The two components of empowerment are _____.

delegation and development

In the context of the fundamental needs that drive employees as described by Daniel Pink, identify the examples of autonomy in the workplace.

- Letting sales representatives pick the customers they will pursue in an assigned geographic territory - Providing flexible work hours - Allowing employees to work at home or bring their pets to work

According to the Potter and Rosenbach followership model, which of the following are typical characteristics of contributors in an organizational context?

- They work best in jobs where they are left alone to do their thing. - They rarely seek out their leaders' perspectives and generally wait for direction.

According to the Potter and Rosenbach Followership Model, which type of follower is often motivated to become a subject matter expert in their organization?

Contributor

Which dimension of the Curphy and Roellig Followership model is concerned with a follower's ability to change the status quo, ask good questions, detect problems, and develop solutions?

Critical thinking

What are the dimensions of the Curphy and Roelling Followership Model?

Critical thinking and engagement

Which of the following is not one of the types of followers in the Potter and Rosenbach Followership Model?

Criticizer

___ refers to delegating leadership and decision making to the lowest level possible and ensuring that followers have the resources, skills, and knowledge to make good decisions.

Empowerment

The Potter and Rosenbach Followership Model is based upon which of the following?

Follower performance levels and the strength of the leader-follower relationship

In the context of the fundamental needs that drive employees as described by Daniel Pink, which of the following is a critical aspect of mastery?

Giving followers feedback on skill development or task progress

Which of the following is not part of motivation?

Performance

__ refers to the administration of an aversive stimulus or the withdrawal of something desirable, each of which decreases the likelihood that a particular behavior will be repeated.

Punishment

Which of the following is not a leadership behavior that is likely to encourage followers to work harder to achieve group goals?

Stifling strong work ethic

All else being equal, people with higher levels of achievement orientation are likely to do all of the following except which?

Take longer to be promoted.

According to the Potter and Rosenbach followership model, identify a typical characteristic of contributors in an organizational context.

They have no interest in building strong relationships with their leaders or interpersonal dynamics.

True or false: At work or school we can choose to perform a wide variety of behaviors, but performance would include only those behaviors related to the production of goods or services or obtaining good grades.

True

In the context of the fundamental needs that drive employees as described by Daniel Pink, ____ is concerned primarily with making choices: Do followers have the freedom to work on things they find interesting, or are they given the latitude to get things done in ways that make sense to them?

autonomy

According to the Potter and Rosenbach followership model, a typical characteristic of subordinates in an organizational context is that they do not ___.

have particularly good relationships with their leaders

Followers that score ___ on the ___ dimension of the Potter and Rosenbach Followership Model are competent, get along well with others, support leaders' initiatives, and take care of themselves.

high, performance initiative

In the context of the fundamental needs that drive employees as described by Daniel Pink, ____ is concerned with helping followers develop those skills that will enable them to perform at higher levels.

mastery

Anything that provides direction, intensity, and persistence to behavior refers to

motivation

Behaviors directed toward the organization's mission or goals or the products and services resulting from those behaviors concerns

performance

A ___ is any consequence that increases the likelihood that a particular behavior will be repeated.

reward

According to the Potter and Rosenbach followership model, which of the following are typical characteristics of subordinates in an organizational context?

- They follow the rules, do what they are told, and are low-to-medium performers. - They tend to remain with their organizations for long periods.

Which types of goals result in higher effort and performance as compared to 'do your best' goals?

Specific and difficult

True or false: Leaders who know about different motivational theories are more likely to choose the right theory for a particular follower and situation, and often have higher-performing and more satisfied and engaged employees as a result.

True