WRS

Being a responsible citizen means you should

to make ethical decisions

which of the following phrases is appropriate for a formal greeting during a presentation

welcome

Maya worked 41 hours this week at a local hospital. She makes $12.00 per hour. Anytime over 40 hours is paid at time and half or 1.5. How much May earn for her 41 hours of work this week.

$498

The first thing Barry does when he opens the home improvement store each day is to switch on the lighted "Open" sign. Today, the sign does not come on. How would Barry most efficiently determine if the problem is with the power company or the sign itself?

Attempt to switch on another device to see if it has power.

Oki is a sales associate at a computer sales store. He notices an older man with tattered clothing enter the store. How should he first approach the customer?

Greet the customer and ask if he would like her assistance

Which of the following best resembles initiative? Following leadership obediently Ethically demonstrating opportunity Making quality evaluations Seizing a leadership opportunity

Seizing a leadership opportunity

you work as a server at a local restaurant. A customer order a particular fish dish as a dinner entree and sometimes after ordering the dish, you learn from the kitchen manager that the fish has sold out. What is the best way to creatively handle the situation?

after talking with the restaurant manager, offer a comparable entrée dish

Simone is a corporate employee who is committed to lifelong learning. What is the BEST way that Simone can show her commitment?

attending conference to acquire new industry knowledge

As an employee, employers assess your work ethic based on your:

attitude

you are working on a time-sensitive project. Your coworkers comes to you and says he needs to leave due to a family emergency. he ask you to complete a project for him that is due that day. following problem-solving steps, what is the FIRST step you should take to ensure all work is completed?

clarify the priotiry of objectives with the project leader

Jasmine created an interactive department calendar, using an app to track attendance. Essentially she demonstrated:

creativity

An employee at an auto repair garage proposes a new, efficient way to safely dispose of used motor oil. This is an example of: creativity and innovation teamwork work ethic critical thinkin and problem solving

creativity and innovation

Eli proposed a plan to expand his business while cutting costs. This is an example of:

creativity and innovation

You have researched the history of a product development and are about to propose providing an additional service to your customers that should create return business and customer loyalty. This proposal is an example of:

creativity and innovation

The activity of examining information, events, or relationships and making disciplined assumptions that are clear, rational, open-minded, and based on evidence is:

critical thinking

you are writing an email to sally smith who is a potential customer. What is the BEST WAY to begin our email to sally smith?

dear Ms.Smith

which is the best example of "demonstrating creativity and innovation"? Evaluating potential solutions and resources Displaying a disciplined work ethic Prioritizing your job tasks on a daily basis Developing and/or improving products, services, or processes

developing and/or improving products, services, or processes

Maxwell has been asked to send a final urgent housing inventory report to a branch manager in a local estate company. Which of the following application/format is most appropriate to use to accomplish the task?

excel

which of the following statements best resembles the creative process? find a disruption and imitate it. Find a repeating pattern. Focus on a single idea and repeat it. Find a pattern and disrupt it.

find a pattern and disrupt it

Carla believes she is more productive when she listens to music at work, but her boss does not allow it. She should

follow company policy

which if the following is not a type of web browser? google docs google chrome Mozilla fireworks internet explorer

google docs

Hector worked for a renewable energy company but was recently fired. He did his job better than any of the other workers in his department, but he often refused to help others with their work. Hector did his work well but never did anything extra. Why is he consistently passed over for promotion?

he does not have work ethic

Paul feels the schedule posted at his place of employment is confusing. He creates a new form and presents it to his manager, sharing his thoughts on how it could improve the current schedule. This shows Paul's:

initiative

Shawnee submitted new procedures to her supervisor on how to improve sales and service, based on a new model she learned about during a professional development conference. These new procedures represent a(n):

innovation

the ability to find and allocate available resources to improve a product or service is an example of:

innovation

Complying with workplace policies demonstrates:

integrity

Justice told his boss he would finish the financial report by Friday. Following through on his commitment is an example of which positive workplace trait?

integrity

An example of demonstrating creativity and innovation at work:

learn to do your job more efficiently

Your work at an accounting company are furnished with a new tablet computer. after arriving to work, you turn it on and notice it is not functioning properly. This occurs after one day of using the new tablet. What it the first course of action?

look for the operating manual to figure out what is wrong

Part of being a civically responsible employee is understanding how the U.S government operates. The job of the Legislative Branch is to ________ laws.

make

When writing resumes, why do employers prefer professional references over personal ones?

personal references tend to be biased

Justine told his boss he would finish the financial report by Friday. Following through on his commitment is an example of which positive workplace trait?

reliability

you have been working on a game design project with your manager who has been repeatedly using inappropriate language which makes you uncomfortable. What should you do?

remain calm and report the problem to the manager's boss.

Shauna works at an advertising agency and recently had a verbal argument with a co-worker, Ashley. Since then, Ashley has openly treated Shauna with insulting behavior. What is the BEST WAY for Shauna to resolve this conflict?

report Ashley to the human resources manager

Your supervisor asks you to come in on Saturday to finish your marketing presentation because the client is coming in earlier than originally expected, on Monday morning. You already have weekend plans. What is the expectation?

reschedule your plans

during a staff meeting, a supervisor ask employees to bring new ideas to the next staff meeting that will improve customer service. THE BEST WAY to come up with good ideas is to

research how competition have done it

Two employees working at a manufacturing company enter a shop floor to do work. One employee is wearing approved safety glasses but the other employee is not. Why should the employee be wearing safety glasses?

safety glasses should always be worn on the shop floor

Samuel works at a farm equipment company. which of the following will help him decide what to do each day?

the daily work plan

why is having diversity in a company culture's staff a good idea?

there is a broader range of talents, skill, and creativity

what is the most important reason for cleaning the cache of your web browser after browsing the internet? to minimize the chances of computer virus to maintain privacy at all times to optimize browsing speed to tag important websites

to optimize browsing speed

While working as a restaurant cashier, your friends come in to eat dinner. You should

treat them as you would any other customers

Even though Carla wants to view the updates on her social media accounts, she stays on task and waits for her scheduled break. Carla is demonstrating:

work ethic

Sylvia regularly stays after work to complete tasks. She demonstrates:

work ethic

You are working at a graphic firm. Your team is working on an important project and your team leader asks you to stay late to meet a deadline. Since you normally get home at 5pm from work, you previously agreed to take a neighbor to an important appointment at 6:30 m. What should you do?

Contact a frind that knows your neighbor and see if your friend can take you neighbor to the appoinment and stay to finishc the project deadline.

Laurette's supervisor asks her to select the best contract for an upcoming construction job. Laurette narrows the choices down to four contractors. What is the process for making her decision?

Evaluate all factors need and select the most suitable based on the factors.

Laurette's supervisor asks her to select the best contractor for an upcoming construction job. Laurette narrows the choices down to four contractors. What is the process for making her decision?

Evaluate all factors needed and select the most suitable contractor based on the factors