WRS Skills 1-5 Quizlet Live Game

make ethical decisions.

Being a responsible citizen means you should

follow company policy.

Carla believes she is more productive when she listens to music at work, but her boss does not allow it. She should

Evaluate all factors needed and select the most suitable contractor based on the factors

Laurette's supervisor asks her to select the best contractor for an upcoming construction job. Laurette narrows the choices down to four contractors. What is the process for making her decision?

innovation

Shawnee submitted new procedures to her supervisor on how to improve sales and service, based on a new model she learned about during a professional development conference. These new procedures represent a(n):

work ethic.

Sylvia regularly stays after work to complete tasks. She demonstrates:

ask your coworkers what they would do.

During a staff meeting, a supervisor asks employees to bring new ideas to the next staff meeting that will improve customer service. The BEST way to come up with good ideas is to

learn to do your job more efficiently.

An example of demonstrating creativity and innovation at work is to:

creativity and innovation

An employee at an auto repair garage proposes a new, efficient way to safely dispose of used motor oil. This is an example of:

attitude.

As an employee, employers assess your work ethic based on your:

integrity.

Complying with workplace policies demonstrates:

creativity.

Eli proposed a plan to expand his business while cutting costs. This is an example of:

self-representation.

Even though Carla wants to view the updates on her social media accounts, she stays on task and waits for her scheduled break. Carla is demonstrating:

He does not have a good work ethic.

Hector worked for a renewable energy company but was recently fired. He did his job better than any of the other workers in his department, but he often refused to help others with their work. Hector did his work well but never did anything extra. Why is he consistently passed over for promotion?

creativity.

Jasmine created an interactive department calendar, using an app to track attendance. Essentially she demonstrated:

integrity

Justice told his boss he would finish the financial report by Friday. Following through on his commitment is an example of which positive workplace trait?

initiative.

Paul feels the schedule posted at his place of employment is confusing. He creates a new form and presents it to his manager, sharing his thoughts on how it could improve the current schedule. This shows Paul's:

innovation.

The ability to find and allocate available resources to improve a product or service is an example of:

critical thinking.

The activity of examining information, events, or relationships and making disciplined assumptions that are clear, rational, open-minded, and based on evidence is:

Attempt to switch on another device to see if it has power.

The first thing Barry does when he opens the home improvement store each day is to switch on the lighted "Open" sign. Today, the sign does not come on. How would Barry most efficiently determine if the problem is with the power company or the sign itself?

Developing and/or improving products, services, or processes

Which is the best example of "demonstrating creativity and innovation"?

Seizing a leadership opportunity

Which of the following best resembles initiative?

Find a pattern and disrupt it.

Which of the following statements best resembles the creative process?

treat them as you would any other customers.

While working as a restaurant cashier, your friends come in to eat dinner. You should

Reach a compromise and work until 6:00 p.m. and then leave and try to still take your neighbor to the 6:30 p.m. appointment.

You are working at a graphic design firm. Your team is working on an important project and your team leader asks you to stay late to meet a deadline. Since you normally get off at 5 p.m. from work, you previously agreed to take a neighbor to an important appointment at 6:30 p.m. What should you do?

Clarify the priority of objectives with the project leader.

You are working on a time-sensitive project. Your coworker comes to you and says he needs to leave, due to a family emergency. He asks you to complete a project for him that is due that day. Following problem-solving steps, what is the FIRST step you should take to ensure all work is completed?

customer service.

You have researched the history of a product development and are about to propose providing an additional service to your customers that should create return business and customer loyalty. This proposal is an example of:

Reschedule your plans.

Your supervisor asks you to come in on Saturday to finish your marketing presentation because the client is coming in earlier than originally expected, on Monday morning. You already have weekend plans. What is the expectation?