Z370 Knowledge Checks Chapter 16, 12, 3, 4, 6, 5, 2)

Knowing that texting while driving is unsafe but doing it anyway is an example of: machine learning. attitudinal misalignment. cognitive dissonance. behavioral anomaly. affective attitude.

cognitive dissonance.

Stereotype threats within the workplace can cause: lower turnover. disengagement. increased engagement. higher performance.

disengagement.

Attribution Theory tries to explain the ways we judge people's behavior differently, depending on the meaning we attribute to that behavior. It depends largely on _______, _________, and _________. distinctiveness, consensus, dependability consistency, individuality, and distinctiveness distinctiveness, consistency, consensus distinctiveness, harmony, consistency

distinctiveness, consistency, consensus

Which of the following statements is TRUE regarding an organization's culture? A dominant culture expresses the core values shared by a majority of the organization's members. A weak culture reduces employee turnover. Dominant cultures and subcultures rarely share any core values. Large organizations rarely have subcultures. Organizational culture is evaluative rather than descriptive.

A dominant culture expresses the core values shared by a majority of the organization's members.

What is an emotion? A less intense mood. An intense feeling directed at someone or something. Feelings, beliefs, and action. Mild feelings coupled with an experience.

An intense feeling directed at someone or something.

Which of the following statements is true regarding the establishment of the organizational culture and its effects on the​ organization? The trend toward decentralized organizations makes it easier to establish a strong culture. In a virtual organization, a strong culture can be established quickly and easily. Culture acts as a control mechanism and guides the behavior of employees. Strong cultures reduce the stability of the social system in an organization. Employees organized in teams always show greater allegiance to the values of the organization as a whole than to their team and its values.

Culture acts as a control mechanism and guides the behavior of employees.

__________ is defined as an employee's expression of organizationally desired emotions during interpersonal transactions at work. Emotional labor Transactional labor Mental labor Physical labor Customer-related labor

Emotional labor

Diversity management programs should include which populations of people? Everyone People with minority status within the organization People who have been accused of discrimination People new to an organization People who are not minorities

Everyone

According to the text, which of the following is a result of authentic leadership? Faith in the leader Conscientiousness Motivation Task focus

Faith in the leader

Which of the following would be considered a leadership neutralizer in a task-oriented leadership environment? Cohesive work groups Professionalism Explicit formalized goals Highly structured tasks Indifference to rewards

Indifference to rewards

Which of these refers to the extent that leaders are likely to define their roles and those of their subordinates when striving to attain goals? Consideration Initiating structure Goal orientation Production orientation Employee focus

Initiating structure

Which of these would NOT be considered a personality trait? Timidness Loyalty Ambition Intelligence Aggression

Intelligence

According to the Myers-Briggs Type Indicator (MBTI), what type of people rely on unconscious processes and look at the "big picture"? Extravert Feeling Sensing Intuitive Introvert

Intuitive

Which of these is defined as positive feeling about a job, resulting from an evaluation if its characteristics? Job satisfaction Job involvement Perceived organizational support Psychological empowerment Organizational commitment

Job satisfaction

_______ is a process by which individuals organize and interpret sensory impressions in order to give meaning to their environment. Observation Assumption Perception Impression Objectification

Perception

Which of the following statements about perception is true? Perception is influenced by past experiences. Perception of reality is the same as reality itself. Perception of reality is not influenced by a person's motives. Perception of reality is independent of existing attitudes toward that reality. Perception leads to conformity.

Perception is influenced by past experiences.

Which of these assumes that the decision maker has complete information, is able to identify all the relevant options in an unbiased manner, and chooses the option with the highest utility? Attribution decision-making model Ideal decision-making model Rational decision-making model Integrative decision-making model Perceptive decision-making model

Rational decision-making model

Leader-member exchange theory focuses on what? Relationships Raising follower readiness levels Situational considerations Goal-setting Exchanging rewards or goals of value between participants

Relationships

Which of these is the most common means of measuring personality? Behavioral observation Likert scales Projective tests Interviews Self-report surveys

Self-report surveys

Which group leader activity would most likely ensure that diversity helps (rather than hinders) their group? Composing the group of people of varying intelligence levels. Minimizing the diversity in order to minimize conflicts. Micromanaging in order to make sure everyone completes assigned tasks. Showing how members have a common interest in the group's success.

Showing how members have a common interest in the group's success.

Which of these is NOT an example of workplace deviance? Tardiness Workplace theft Substance abuse on the job Socializing with coworkers

Socializing with coworkers

What is the primary focus of trait theories of leadership? The personal qualities and characteristics that lead to leader emergence and leader effectiveness. The extent to which leaders influence followers. The relationship that leaders create with their followers. The decision processes of leaders.

The personal qualities and characteristics that lead to leader emergence and leader effectiveness.

What term refers to basic convictions that a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence? Intelligence Values Personality Affect Attributions

Values

In which of these situations can culture be a liability? When employees' shared values don't agree with those that further the organization's effectiveness. When management within the organization has little experience. When communication within the organization is efficient. When the environment is static. When the organization is centralized.

When employees' shared values don't agree with those that further the organization's effectiveness.

Top management has a major impact on the organization's culture by: establishing norms that filter through the organization. making the best impression they can during the encounter stage. determining the appropriate metamorphosis strategy for new hires. socializing all new employees personally. No answer text provided.

establishing norms that filter through the organization.

Covert forms of discrimination would include: exclusion. intimidation. mockery and insults. sexual harassment. bullying.

exclusion.

The _________ is a phenomenon where women are selected for leadership roles that set them up to fail. glass ceiling bias of gender gender chasm glass cliff

glass cliff

A strong organizational culture: has many different subcultures. limits stability. has only minimal financial impact. has widely shared values.

has widely shared values.

According to Attribution Theory, if a behavior is _________, we tend to attribute it to internal causes. high on distinctiveness high on consistency high on individuality high on consensus

high on consistency

The affective component of an attitude is best represented by: what you think about the situation. what you say about the situation. how you feel about the situation. how you perceive the situation. how you react to the situation.

how you feel about the situation.

The Big Five Model includes all of the following traits EXCEPT openness to experience. extraversion. logic. emotional stability. agreeableness.

logic

Ethics and creativity are: negatively correlated. highly correlated. moderately negatively correlated. not clearly correlated. moderately positively correlated.

not clearly correlated.

When it comes to diversity, it is important that managers: look for short-term solutions. do not capitalize on differences. put together groups of similar employees to help build stronger bonds between them. recognize and manage individual differences. keep similar employees separated to get the most out of them.

recognize and manage individual differences.

Antoinette is a new supervisor and wants to be the best inspirational leader she can be. To that end, Antoinette should focus on: sharing positive emotions. reducing workload. creating a policy manual. creating additional rules so everyone knows what to do. having lots of meetings.

sharing positive emotions.

Antoinette is a new supervisor and wants to be the best inspirational leader she can be. To that end, Antoinette should focus on: sharing positive emotions. reducing workload. creating a policy manual. creating additional rules so everyone knows what to do. having lots of meetings.

sharing positive emotions.

Contingency theories focus on the _______ that impact leadership success. ethics and values situational variables elements of personality individual traits follower variables

situational variables