ACP100

[view diagram] showing components and versions within the sconesUK project. Which three statements are true? Versions: - 1.0 (release 06/Sep/15), 2.0, 3.0 Components: - Databse, Search, Storefront, User Interface

- a single issue can be categorized under the components database, search, and the storefront - issue can be automatically assigned to param reddy when the component is search - database and user interface components can be archived

A user says she can see the Ready for Testing transition but can't successfully execute it. Why not?

- a validator on the workflow transition requires the user to be in the developer role

The Human Resources department wants to implement a new request workflow. Their requirements say that the request can be canceled at any time but only by the reporter and Human Resources managers. Identify the best way to implement this requirement.

- add a global transition to the cancelled status - add the permissions condition and set the permission to close issues -add reporter and hr managers group to the close issues permission

In your jira instance, there is a project used by the robotics team for building robots. View the current workflow. They have come to you with new requirements: - they need to indicate if the part they are waiting for is a gadget, gizmo, or widget. - this list of parts may change in the future - they will need to run reports on which parts are required - a single issue may be waiting on multiple parts What solution should you offer them?

- add a new multi select field called Missing Part/s with options Gadget, Gizmo, and Widget - add a transition screen with the new field to the transition from In Progress to Waiting for Parts - add the field to the screen associated with the view issue operation

The marketing department as asked you to help restructure one of their jira projects. Most of their issue types will stay the same, but they want to make the following changes: 1. Split the Print Media issue type into two issue types based on the existing components - Magazine Ad - Direct Mail 2. Add a new Billboard issue type What steps should you take to implement the changes?

- add new issue types for Magazine Ad, Direct Mall, and Billboard - select affected issues and use the Bulk Change Move tool - delete the print Media issue type

Your company is moving to jira for enterprise wide issue tracking. One goal of this move is to rely heavily on dashboards and reporting, in order to improve visibility into work items and their status. The business intelligence team will be responsible for creating and maintaining all dashboards and reports. Identify two steps you can take to make the business intelligence teams task easier.

- add the team to the jira admin group - ensure the team has create shared objects global permission

Your company needs to report on all work done by different business units. You define a custom field for the business unit globally across all issues. Which two ways should you configure jira to use this field for reporting?

- add to the reports shown in the project summary page - add an issue statistics gadget based on business unit on the system dashboard

Your company has been successfully using Jira for a few years, but the ability to collaborate has been limited by a proprietary document repository and online document sharing. Identify the advantages you would gain from an integration with confluence, choose 3.

- bidirectional linking between jira issues and confluence documentation - the ability to add jira dashboard gadgets to confluence pages to allow dialogue around the information - creating jira issues automatically from selected confluence text

A project administrator needs to modify a number of issues in his project and wants to use the edit bulk operation. What does he need to know about performing the edit bulk operation?

- bulk changes are limited to the same actions a user can perform on individuals issues in the project - once a bulk change has been initiated from a filter, a user can deselect issues from the list and add new ones

Your organization recently added a new jira instance. It will be used both for communicating with external customers and managing internal project work. The instance is publicly accessible from the internet and you want to make sure that only authorized users can view their appropriate issues. What are three ways to help ensure jira access security?

- disable public account signup - browse the instance with test accounts to verify issue access - browse the instance without authenticating to verify issue access

While testing an add-on in a staging instance of jira, you notice some off behavior. You are unsure if the behavior is being caused by the add-on you are testing, a different add-on, or jira itself. Which three features of the universal plugin manager can you use to narrow down the specific cause of the behavior?

- enable/disable add ons - the actions required filter - enter safe mode

Your company has a single jira production instance that has been running well for a year. You want to set up a second non production instance but first you need to convince your manager to budget for the hardware. You decide to present your manager with a list of advantages. Which 4 abilities would be gained by adding a non production instance?

- evaluate impact of Changes to custom fields and project schemes - step through the upgrade process and discover potential problems - asses changes to permissions and security - test api client access to jira from remote applications

You are tidying up a jira project and find that the following two issue types are being used. - task - assignment They seem very similar and you would like to remove one issue type from the project if it is not needed. This means you would need to covert all existing assignment issues in the project into task issues. Which project configurations would you check to see if its not necessary to keep the two as separate issue types? Choose 3

- field configurations - field contexts - issue security levels

Which three tasks may be required of a jira administrator when dividing one jira instance into two instances?

- verify that the same data is in each instance - delete any unnecessary projects - document actions to be taken by the database administrator and the server administrator

You just inherited a poorly configured jira. This morning you learned that an inexperienced user accidentally deleted hundreds of issues. Which two steps should you take to prevent this from happening again?

- work with project admins to refine delete issue permissions in their projects - substitute jira users with a more limited group in bulk change global permission

You needed to replace the legacy jira group all staff Europe with a newly group. You created the new group and you migrated all users to the new group. Then you deleted the legacy group. Which 4 problems might users report after the change?

- workflow transitions are hidden from certain users - filter results return an incorrect number of issues - filter subscriptions send out errors instead of issue statistics - comments that were restricted tot the legacy group are lost

A user says he cannot see the Approve workflow transition on a given issue. What are three possible reasons the user cannot see this transition? (Choose three.)

-The user does not have the Transition Issues permission in the relevant project permission scheme. -There is no Approve transition in the workflow for the current status of the issue. -The Approve transition has a "User in Group" condition that is not met by the user.

You have taken a job with a large multinational corporation that is using jira to track many types of activity. Your new boss tells you that a common a complaint about jira is that users are struggling to find the administrators and help with questions, changes, and training. Which setting should you update in general configuration to improve the situation?

-add a friendly message to the contact administrator form

Your company has been successfully using jira for a few years but the ability to collaborate has been limited by a proprietary document repository online and document sharing. Identify three advantages you would gain from an integration from confluence.

-bidirectional linking between jira issues and confluence documentation - the ability to add jira dashboard info to confluence pages to allow dialogue around the information - creating jira issues automatically from selected confluence text

A public relations firm is using Jira to track projects by client engagement. Each new engagement with a client is tracked in a new project. Users are complaining that it is hard to navigate and search hundreds of projects. View the exhibit which shows a sample of their projects on the view all projects page. Identify 3 project settings that will immediately improve he viewing of projects on this issue page and the search results in issue navigator.

- create project categories by client - add client logos as project avatars - set the project lead to the appropriate project admin

You are moving a workflow from your staging jira instance to your production jira instance using a jira workflow bundle export and import. Which 3 jira features can be created during a JWB import?

- custom fields - statuses - screens

After a recent upgrade to your jira system, one of the add ons your organization depends on is not working reliably. Which two methods can you use to debug and resolve this issue?

-catalina.out logs and inspect for stack traces - add the plugin to the logger

What steps would you take to create and activate a new workflow and a new workflow scheme?

-create a new or copy an existing workflow -create a new workflow scheme or copy - associate workflow with issue type - associate workflow scheme with project

A project administrator asks you to create a new custom field to be used in his project. Before adding it to the instance and his projects screens you want to further explain what is possible with fields in jira. Which two of the following statements are true?

- custom fields can have unique field descriptions for each issue type - a custom field can be made required in one issue type but optional in another

Your developers have asked for a simple way to allow customers to create jira issues without needing to log in to jira or even know how to use it. You arrange to get an email inbox set up for this and configure a create or comment email handler. What are two implications of setting up such a handler?

-emails sent with high priority will comment and increase the priority field of the issue -emails with an issue key in the subject will create comments on that issue

the jira server instance has had problems with its index lately which have caused confusion. System administrators are investigating the potential causes but your manager has asked you to do whatever you can to mitigate risk related to the index and keep it in good shape. Which two options below will help?

-enable index recovery to periodically take snapshots of the index -ensure other jira admins are aware of the need to manually reindex after certain configuration changes

Your organization is planning to move to jira. They use a complex business process to handle materials for manufacturing. The workflow diagram for the current process has 30 steps. You and the business analyst agree that the 30 steps are divided approximately across 3 areas: ordering, receiving, distribution. Select the design specifications that would meet these needs.

-issue type: materials -workflow statuses: ordering, receiving, distribution

A team was formed, and they needed a new jira project. You created the project and you reused the schemes from an existing project. Members of the new team report that they cannot transition issues to a particular status. Which two configurations should you examine to troubleshoot this problem?

-permission scheme -workflow transitions

Which three project settings are searchable in the issue navigator?

-project name -project category -project key

The directors in your company have asked you to create a shared dashboard to show the status of all director strategic priorities that span multiple projects. They have asked that the filters for the dashboard itself have restricted access. How should the filters be shared?

-with the directors group

You refresh your JIRA Server testing environment, then you create and test a new workflow for one of your projects. The workflow uses a post function to set the Assignee to be the Current User, when transitioning from To Do to In Progress. You export the workflow as a JIRA Workflow Bundle, and you import it to the production environment. However, the post function does not work in production. What explains this problem?

Post functions cannot be exported with Workflows.

You refresh your jira server testing environment then you create and test a new workflow for one of your projects. The workflow uses a post function to set the assignee to be the current user when transitioning from to do to in progress. You export the workflow as a jira workflow bundle and you import it to the production environment. However, the post function does not work in production. What explains the problem?

Post functions cannot be exported with workflows

Your operations team has a project dedicated to collecting fault reports from clients.When something goes wrong, it is common to get many clients reporting the same error. To keep things simple, the operations team will select one of these issues and resolve the rest as duplicate reports. The team is using a default JIRA project setup and would like to set a resolution and close duplicates more quickly. As their JIRA administrator, what would you recommend?

Add a new transition for Duplicates, without a screen but with a post function that sets the resolution to duplicate.

Helga is the training coordinator for your company. She uses a jira project for classroom scheduling requests. Classrooms are set up as a project components. Each time a classroom is requested, a caterer is automatically assigned to that room to provide beverages and snacks. The problem is that caterers are contractors and frequently change from week to week. Helga keeps bothering you to make sure new classroom requests are instantly assigned to the right caterer. How can you best resolve this issue?

Make Helga the project administrator

Your organization is using a read-only external user directory for the majority of jira user accounts. The only user account in Jira's internal directory is your backup administrative. Your department receives a mandate that all valid passwords to all systems must be 10 characters long by the end of the quarter. What steps can you take to enforce this requirement?

ensure that the external directory owners are aware of the change. Update Jira's password policy to secure and manually update your backup administrative accounts password

A project lead requests that you remove the project analysis custom field because it isn't being used anymore. You don't want to completely delete the field because you need to preserve historical data. How should you meet both requirements?

hide the field in all field configurations

One of your users leaves the organization. You want to deactivate the users account for security reasons. The user created a number of filters that are shared and used on some dashboards. What should you do with the users old filters?

identify a user using the filter on a dashboard and change ownership to that user

a project lead wants to conduct historical trend analysis, but she is worried that older issues are being updated in a way that inhibits their comparison. She wants to take a snapshot of the data in her project at regular intervals so she can compare different periods. Which tool should she use to meet this need?

issue filter export to csv

Which CSV import will work as expected?

issueType, Summary, FixVersion, FixVersion, FixVersion, Component, Component bug, "First issue", v1,,,Component1,Component 2,

You use your jira instance to collaborate with many different clients. Each client has their own jira project. Your permission scheme allows clients to view issues in their own project only. To differenziate your users, you set up the following groups: -jira users (includes your users, clients, internal staff) - internal staff - client 1, client 2, and client 3 While your clients are happy to collaborate with you, they do not want their user account information shared with other clients. How can you prevent clients from seeing one anthers user information?

limit the browser users global permission to the internal staff group

You are using Jira to create a new issue link type. How can you create an issue link type that is the same in both directions?

make the inward and outward descriptions of the link the same

a change request has been submitted for a workflow that used by all of your org's projects. Currently, a post function in the workflow changes the assignee to a particular person once a status is reached. Now that person has left the company and your need to change the assignee in that post function. Which two methods will modify the shared workflow to meet this change request?

modify the post function and publish the workflow modify the workflow scheme to deactivate the workflow, modify the post function, and then reactivate the workflow in the scheme

Your organization works with Protected Health Information in a jira project that must be kept as restricted as possible. On occasion, your PHI team users need to escalate certain issues for review by another group, Escalation team. The organization has grown significantly in the last 2 Years. The increased complexity has led to the decision to create a new project to track escalated issues. Company security guidelines mandate the following: - users can be added only to groups. Users cannot be added to specific permissions or roles - Only groups should be used in project roles - Groups should not be added to permission schemes - JIRA should not send notifications by email You are provided the following guidance for creating the new Escalation project: - the business process of the escalation team is different from that of the PHI team - users of the escalation project should not have access to issues in the PHI project - both projects should use the same issue types and sub-task types - neither project will use the resolution field Which set of schemes can be shared between the Escalation and the PHE projects?

notification and resolution

Your security team has noticed that jira is not enforcing strong passwords and asks you to enable stricter rules. What effect will this have?

only new users and users who change their passwords will have the rules enforced

You are setting up a test system so that you have a safe place to test and evaluate migrations, upgrades, major project changes, and apps. Which statement is true regarding the setup of the test systems?

outgoing mail should be disabled in the startup script or the user interface

You have a jira instance that is used by both external customers and internal customers. External customers do not have a login but are able to submit and work issues in certain projects. You want to notify ONLY internal users with logins about some changes to permissions and roles on the jira server. What is the most effect way to do this?

place the message in a private announcement banner

Your company set up a new team in a different country; you plan to install a language pack for their use in the future. However, to help the team you want to translate some common items right now. Which series of attribute value are translatable in the jira UI using the translate feature?

priority, status, resolution, issue type

You have a project that has grown too large and the owners which split it into several smaller projects. They need a method to make it clear that the projects are related, especially when it comes to finding issues. How would this be achieved?

project c categories

One of your teams has been reviewing their process, and they want to change their project's workflow. This workflow is used by that project only. Which three changes can you make if you use Draft mode to edit the workflow? (Choose three.)

remove a transition remove all incoming transitions into a step change the endpoint of a transition

A jira project has the following requirements: - different screens for create and edit operations - different screens for standard tasks and subtasks - the same fields for all standard tasks - the same fields for all Subtasks but a different set of fields than the standard task fields Which series of configuration screens in necessary to meet these requirements?

screen schemes, issue type screen schemes, screens

You make a change to a fields searcher settings and jira recommends a reindex. You don't want to run a full reindex yet, so you schedule it for a more convenient time. Which of these problems is not related to the state of the index?

searches using the field you changed may not return any results???

You recently split a jira instance into two: one inside the firewall and one outside. The original instance is outside the firewall. After performing an XML import to the new instance, you've run a variety of problems. The log scanner in the Atlassian Support Tools indicates the problem might be with the database. You decide to examine of the jira log files. Who should you contact to get the log files?

server administrator

You are configuring a new jira instance for customers to report bugs in your company products. New users should be allowed to create their own accounts. What action should you take to secure jira?

set a password policy to secure and enable CAPTCHA on signup

It is your first day on the job as jira administrator. Your manager hands you the following instructions: - set up a new jira to be used by employee only - connect to corporate ldap - create a single project with the following 2 settings: > key = HR > issue types = expense report, idea - enable an issue collector for ideas - Human Resources will need direct SQL access to the jira database for analytics What is the appropriate security setting for the new Jira?

set mode to private

You are about to configure a newly created jira instance for customers to report bugs against the software your company produces. New users should be allowed t create their own accounts. Which action should you take to secure jira?

set the password policy to secure and enable CAPTCHA on signup

You are assigned the administration of a second jira installation in your company. You were given this information about user accounts: - the company standard is to use AD to provide user accounts - there are several AD systems currently used by different business units - the second jira is not to be merged with your main jira - the main jira system is connect to AD for user accounts - the second jira is using internal user accounts, not AD - people using the second jira are suing the same login ID as they would use in AD - your company would like to use SSO but has not yet implemented it for either system Which authentication method should you recommend?

set up a crowd server to pull in all the AD services and plan to migrate internal users

Your organization would like to convert its standalone jira instance to data center. After reading the documentation, you know that data center requires a particular network configuration. What should you recommend prior to the move to data center?

set up a test instance of data center to confirm the network configuration

You are the new administrator of 4 Jira Cloud servers. You have been tasked with creating a checklist of look and feel items to customize before deploying an instance to a user population. Which list of look and feel items can you customize in Jira Cloud?

site colors, logo, favicon, data/time format, and title

Several of your users complain that they are receiving emails about issues that have no interest in that not even in their projects. What is the most likely cause of this?

someone has subscribed a group to a shared filter

A project administrator sets up an issue collector in his project. It is not functioning properly, and he approaches you for help. What is your proper course of action?

try to reproduce the problem note the errors and check that the collector and jira have been properly configured

Following a jira upgrade, you notice some performance issues and errors. You check the universal plugin manager and see that 15 add ons need to be updated. You know that some of the add ons haven't been updated for a long time and are worried that they might cause problems even if they are updated. How should you proceed?

update the add ons one a a time and observe system behavior after each upgrade

Your company has multiple jira production instances for various purposes. Users of multiple instances are confused about which jira is sending which notification. Currently, all notifications look like this: - [jira] (PTO-101) Holiday Request - [jira] (bonus-101) Bonus approval - [jira] (enginer-222) find bugs in engine - [jira] (iOS-222) create teleport option to facilitate better email filtering, they would like: - [hr jira] (PTO-101) Holiday Request - [hr jira] (bonus-101) Bonus approval - [dev jira] (enginer-222) find bugs in engine - [dev jira] (iOS-222) create teleport option Which configuration setting can you modify to enable this distinction?

update the mail prefix in the SMTP mail server configuration for each jira instance

Your software team triages bugs that feed from a publicly accessible web form. Those issues go to a specific triage project. As a consequence many invalid tickets are being created. There is a new requirement that the software engineers on the team should be able to quickly delete invalid issues in the project. What is the best method to handle this requirement?

update the permission scheme to give the project role Developers the Delete Issues project permission

Bob wants to create a JQL filter to display issues that meet the following criteria: - issues that are a rolling list of all tasks that have been resolved in the past 9 days - issues that are unresolved - issues he has permission to view Which query will provide bob that list?

updated >= -9d AND resolution = resolved OR resolution = unresolved ORDER BY updated

A project admin wants some fields to be required on a jira issue. However when the issue is first created, the users will not have all the data needed to populate these fields. She is not satisfied with your proposed solution of using validators because the required fields would not have a red asterisk next to them indicating the requirement. What additional configuration can you use to address this request?

use a transition screen to capture the required information at the appropriate transition

Two projects in your instance use the same screen. They need the same fields and have the same issue types. Users have requested that the order of the fields on the create and edit screens be different in the second project. The fields are sorted alphabetically in the first project while in the second project they should be sorted reverse alphabetically. What is the most efficient method of meeting this requirement?

a b c d

Which workflow configuration is redundant with jiras default behavior?

a condition for the transition issues permission

Validators

check that any input to the transition (for example, by a user) is valid, before the transition is performed.

Users have begun reporting that they aren't receiving email notifications as usual. You know there have been no changes to notification schemes. Which series of steps should you take to troubleshoot this problem?

check the outgoing mail settings, enable the outgoing mail debug log, and contact your email administrator

During a csv import, which field will cause an issue import to fail if the value in that field does not map to an existing field option?

component/s

Your organizations CIO is concerned that people might create issue subscription filters on behalf of other users and generate unwanted email. Which set of permissions should you restrict to limit the risk?

create shared objects and manage group filter subscriptions

You administer an instance of Jira Server behind a firewall with only 15 users. Currently you are using Jira's internal user directory for user management, but your organization is planning to move to an LDAP user directory. In the new LDAP user directory, the local part of the user's email address (before @) will be used as their ID's. Next week 20 users will join. How should you add these users to liras internal user directory?

create the users manually in the internal directory (to enforce your new username requirements)

You are installing a new jira instance and want to make sure that users are setting up strong passwords. Passwords must meet the following parameters: - minimum of 8 and max of 20 chars - 3 different character types, including one special character - no similarities to previous password pr user public info Which password configuration should you use?

custom

Your organization has a jira project for managing work on a software development project. As the team has grown, two groups have formed within it, working on different tasks. To help bring more focus on the work being conducted, the team has requested a second jira project to split the teams work into two. What sect of schemes can likely be shared between the two projects?

custom field and issue security

Your organization uses Jira for customer support by entering tickets to track work that needs to be completed. After you upgrade add ons prior to the start of a work day, Jira prompts you to reindex, you initiate a background reindex and something goes wrong. The index is corrupted and jira now returns no search results. Which other problem will be caused by the index corruption?

dashboards will display no statistics or jira issues

You are a jira administrator of an organization with a number of restricted projects. In addition, each project has a robust issue security scheme to ensure issues are restricted to only the relevant users. Without using 3rd party apps, which of the following reasons would necessitate creating a new project to guarantee security is maintained?

different issue types need different security levels

Inspect the query: category = "mobile app" AND project = customer 1 AND created >= startOfWeek(-1) OR project = Customer2 AND created >= startOfWeek(-1) What describes the outcome of this query?

displays issues created since the start of last week from both customer1 and in the mobile project category and customer 2 (in any category) projects

Your company is expanding into other countries. One of your international users complains that a project key is a rude word in one of the local languages. You explain the problem to your existing users, so they are expecting to see changes. What changes do you make?

edit the project, changing the project key to something inoffensive

The facilities department asked you to set up jira to process emails from their facilities mailbox and create them as jira tickets in the facilities project. Everything was working for a while and then issues stopped being created even though there is definitely new email to be processed. How should you troubleshoot this problem?

enable the Incoming Mail log and debugging options

Your organization has a SLA stating that customer service reps will follow up on inquiries by the end of the next business day. You created a custom date time picker field named 'follow up by'. Now you need to build an issue filter to display all subtasks where the "follow up by" date is either (i) by the end of the next business day or (ii) has passed and is overdue. Which completion to your JQLs statement meets this requirement? issuetype = subtask AND

("Follow up by" <= now(1d))

Project List lists the Projects available in the JIRA instance by:

*Name *Key *Project Type *URL *Project Lead *Default Assignee *Operations

Which two actions will increase the security of your jira instance?

- set the signup mode to private - limit # of jira admins

The information security team is concerned about usage of the jira feature "remember my login" when users forgot to log out of jira in public environments. Which two security options are available in that scenario?

- Jira Administrators can clear "remember my login" tokens from an individual user profile - jira administrators can clear "remember my login" tokens for all users at once

You have been given the following diagram to implement as a workflow in jira. You will use the open status for newly created issues and the procurement status as the second status in your workflow. Design and Logistics will be two components in the project, with Daryl and Sanjay as the component leads. Daryl and Sanjay must receive notification when they have issues to approve.. Users in the project role reviewers can approve an issue for procurement regardless of the component set on the issue. The reporter and the assignee can both reject the open issues. When procurement begins the phase custom field must be set to mauve.

- a custom event that notifies the component lead - a post function to set the phase field to mauve

Mei Ling (username: meilling) manages a team called the Bears. The Bears have their own group in JIra, called bears, that consists of users mailing, wynken, blynken, and nod. Mei ling wants to create a JQL filter to display issues that meeting the following criteria: - Issues that were assigned to her previously but are now assigned to someone else - Issues that were created by the Bears - Issues that have been resolved She also wants to minimize the need to update the filter over time. Mei Ling has come up with the following JQL query to meet this criteria: Assignee WAS meiling AND creator IN (meiling, Wynken, blynken, nod) and resolution NOT EMPTY Which two changes will endure the filter functions as intended?

- change to: creator IN membersOf(bears) - change to "assignee was meiliing AND assignee != meiling"

Your jira instance was recently upgraded, and you have begun to experience outofmemory errors. Which three steps should you take to troubleshoot and correct this issue?

- check current memory usage on the system info page -verify old and new memory configurations - increase memory by 5-10GB

Conditions

- check that a transition should be performed by the user.

Which two statements are true regarding Jira Cloud?

- cloud requires less administration than server - cloud can be integrated with other Atlassian Applications whether server or cloud

Your organization has a program management office (PMO) that reviews work after the analysis and design phases, in order to evaluate ideas business value. The PMO office will either accept or reject the design. - the PMO committee meets only as needed, members do not otherwise log into jira regularly - you have been asked to ensure that the committee c=becomes aware of jira issues that are ready for their review At your first step, you create a PMP group in Jira. What next steps will best meet this business requirement?

- create a custom event notification with the PMP groups as a member in the scheme - change the event on the relevant transition in the workflow to the custom event

Currently, customers are not being notified when new patches are available in the Support project. The support manager approaches you with the following requirements: - begin to notify individual customer contacts of certain patches - notify them only when the issue is transitioned to Patch Available - the customer contacts to be notified will be different on every issue - contact names will come from the customer User Directory, which is already connected to Jira Which configuration changes will satisfy these requirements?

- create a new multi user picker field called Customers and add it to the project - create a custom event called patch available and fire it in the workflow - add the customers field to the custom event in the notification scheme

A new team lead tells you that his developers close issues that aren't complete and should not be closed. He only wants to allow 3 QA analysts and himself to close the issues. All other transitions can remain available to all users. The project uses the standard shared software development workflow and default roles and permissions. There is an existing group for develop in the Developer's Project Role. Only the team lead should be able to modify versions and components. There is any existing group for QA analysts in the users project role. [see diagram for workflow] Which two actions should you perform to address this request?

- create a project role called Reviewers. Create a group called Reviewers that includes QA and the team lead and add it to the project role. - add a condition that specifies that the administrators project role can execute the done transition

The manager of your company's motor vehicle fleet needs help to set up one or more inventory control projects. The fleet includes 3 types: company owned, leased, and rental vehicles. Car makes are ford, bmw, and Lexus. Care models are sedans, luxury sedans, SUVs, and trucks. Workflows are as follows: Rental car: Pickup>available>return Leased car: Lease>available>maintenance>return company owned: Order/purchase> Available>Maintenance> Sell/Cosign How should you structure the projects?

- create a single project. - Create three issue types: rental cars, leased cars, company owned cars - create two "select list (single choice)" custom fields, one for the car make and one for the model

As the manager of an IT help desk in your organization, you want to ensure your team receives a daily reminder of tickets that are past their due dates. What is the best method to create this daily reminder for your team?

- create an issue filter subscription

The IT manager asks you to set up a new project according to the following specifications: -Task default workflow - subtask default workflow - outage escalation workflow - request - desktop approval workflow - request - mobile device approval workflow - new account request approval workflow - request - network approval workflow

- create issue type scheme with 4 issue types (task, sub task, outage, request). Use a custom field for request types. Make it required on requests

The UN wants to use Jira to track human rights violations across the world. Vire the map showing counties per continent. There requirements: - there will be 8 projects: one per continent - based on the default permission scheme, wherever project role (users) appears, this should be all nations - based on the default permission scheme, wherever project role (developers) appears, this should be only the nations of a particular continent - based on the default scheme, wherever project role (administrators) appears, this should be only jira admins - use the jira internal directory - there will be many users per nation but they will rarely change - you must be able to find issue crated by users of a particular nation - use the simplest solution

- create national groups (jira-germany, Jira-china) - add the appropriate national groups to project role (developers) - use the default permission scheme for all projects

The HR team approaches you with new requirements they want you to implement - allow users to send requests into jira by emailing "[email protected]" - have those emails automatically turned into 'Holiday Requests' in the HR project You have already set up an Incoming Mail Server and a mail handier to 'create a new issue or add a comment to an existing issue' Which three additional options can you set with this mail configuration?

- create new jira users based on the from address - set default reporter - set assignee and watchers

You receive numerous reports from users that they are not receiving jira notifications via email. All other company emails being processed normally. Before raising a support request, which 3 steps should you take within the app to troubleshoot the issue?

- verify SMTP settings - run the log scanner/check logs for out of memory messages - flush the mail queue

You administer jira at a small company that makes tricycles. There are two trycles design teams (montages and capulets). Both design teams previously shared a jira project. You split them into two projects (MONT and CAP). You also created a group for each team. Your requirements are as follows: - each tricycle design team should be able to transition issues in their own projects only - other users will also temporarily need to transition issues in the projects - you will need to add more tricycle design projects to jira in the future when new design teams are formed - your project configuration should be scalable with a minimum amount of work your part What solution meets all these requirements?

- give the transition permission to the developers role - add montages to the developers in the MONT project and vice versa - project admins will update role membership as needed

You are designing a complex new workflow. Two of the requirements are listed below. - any user should be able to trigger the Put On Hold transition from any status in the workflow - only users with the Close Issues permissions should be able to Close the issue at any point in the flow Based on these requirements, which two workflow elements should you use?

- global transitions - conditions

Kern has discovered that he is unable to edit an issue in the coffee project. You consult the permission scheme for the coffee project and see the shown configuration. Identify two reasons Kem would be unable to edit issue Permission: - browse projects (project role - users) - Edit Issues (project role - developers) - Set Issue Security (project role - developers)

- he is not a member of the Developers project role - the current workflow status has a property restricting the edit permission

Ken joined the HR project team and on his first day he needs to update some employee data on the HR-1234 issue. He directly calls you can complains that he doesn't seem to be able to edit the issue. You consult the permission scheme for the coffee project and see [table]: browse projects -> project role (users) edit issues -> project role (devs) set issue security -> project role (devs) What two settings explains this?

- he is not a member of the project role devs - the workflow status has a property restricting the edit permission

In your organization, a help desk team receives computer support calls and logs them in Jira. The issues are organized by component based on the system with which the caller needs help. If a call cannot immediately be resolved by the assignee, the Jira issue is out On Hold. Recently, there have been complaints that Jira issues are staying on Hold too long. As the jira admin, how can you configure jira to highlight the issues that are on hold?

- identify component leads and use groups and filter subscriptions to notify them about on hold issues

You have inherited a jira instance where a number of issues are in closed status but do not have the resolutions. This is causing problems when reporting as all these issues are being displayed as unresolved. How can you correct this problem and make sure all closed issues are truly resolved?

- in the existing workflow add a transition from closed to resolvved - add a post function to update the issue field to resoled - identify issues that need to be resolved to bulk change - edit issues using the new field value of resolved

Jira already contains a custom field called request type of type select list (single). It is currently used in your information tech project. [see configuration table]. The facilities manager asks you to create a new custom field to represent the request type sin his facilities project (FAC). You need to evaluate whether it is possible to reuse the existing field instead. Which three scenarios would require the creation of a new custom field? options for field: - account - database - desktop - mobile - network

- in the fac project, the field should have 4 different default values on four different issue types - the field should be searchable in the FAC project but not in the IT project - users should be allowed to select multiple request types in the fac project

Many of users are complaining that they receive too many jira notifications, but there are certain groups that need to receive critical email notifications. One example of this project lead being notified if there is a complaint from a customer. The workflow for the project includes an escalate transition and an escalated status to indicate issues that require the project leads attention. How can you reduce overall notifications but facilitate notification of critical information?

- in the notification scheme change all notifications to all watchers and current assignee - create a new event named Escalation Notice - Add the new event to the escalation transition - add the new even to the notification scheme and set the role to project lead

A medical clinic has decided to use jira. There project will allow patients to file medical complaints. The requirements for the project are as follows: - members of group (jira patients) must be able to see only their own complaints - members of group (medical board) must be able to see all complaints Based only on these requirements, which combination of two configurations would work for this project?

- in the permissions scheme add group (jira patients) and (medical board) to Browse projects and Create Issues - implement issue security with one level Reporter and Group (medical board)

View a condition for workflow 1 and a validator for workflow 2: condition: only users with Close issues permission can execute this transition Validator: only users with Close issues permission can execute this transition What two statements are true?

- in workflow 1 only users with close issue permission will see the transition -in workflow 2 users without the close issues permission will see the transition but will not be able to execute it

You are concerned that your Atlassian-jira.log file is not recording enough information. If the level is currently set to warn on a particular package, which two options will provide additional data?

- info and debug

You want to create a dashboard for new starters to help them with their jira on boarding process. You already selected the activity stream as a good global overview. Which two additional gadgets would be appropriate for the new started dashboard?

- introduction - projects

Your new company jira and the chief security officer interviews you on ways to enforce company wide security standards in jira. Which four features do you describe to her?

- issue security levels - project permissions - global permissions - comment visibility

You are tasked with building a new project for the legal team. They require 3 issue types: - contract / for any work that requires contract review and signaure - IP / for any work related to intellectual property - Help / for any other request Additional requirements are: - contracts require approval from the legal team's contract lead - IP requests require review by the requesting department's director or a higher level employee - help requests will follow the simple workflow (to do, in progress, done) Which 3 will you use to meet the requirements?

- issue types - workflows - project roles

Your organization is upgrading to the newest version of jira at the same time as you are making significant changes to your server configuration. Several issues cannot be resolved in the time windows available, and you need to do a rollback. Which three backups should you make sure are available before you begin the rollback?

- jira database - jira home directory - jira installation directory

You are using the upgrade wizard to install the latest version of jira. Partway through the process, your upgrade hangs. Your window of time for the upgrade is rapidly closing, and you decide too rollback. Which two of the newly created directories/files will need to be deleted to complete the rollback?

- jira installation directory - jira home directory

You have planned, tested, and performed a jira upgrade. The upgrade appeared to be a success; however after several hours of use, your users are reporting significant problems and you decide to roll back. Which two effects do you expect to see after a rollback?

- jira will go back to the same schemes as before the upgrade - new issues entered between upgrade and rollback will be lost

View the user directories currently configured for jira. Directory Name: Jira Internal Directory Type: Internal Directory Name: Corporate Directory Type: MS Active Directory (read only, with local groups) Directory Name: Branch Office Directory Type: MS Active Directory (read only) Directory Name: Partner Directory Type: Apache Directory Server 1.5x (Read/Write) Which 3 statements are true?

- modifying groups in jira can cause changes to be applied to the partner directory - users from the corporate directory can be added to groups maintained in the jira internal directory - users, groups, and memberships retrieved from the Branch Office Directory cannot be modified in Jira

A user complains that he is not receiving emails when he comments on issues in his project. He was receiving these emails in the past. Identify two possible causes of the problem.

- notification scheme was changed and no longer sends mail for comments - the user turned off the email me on my changes flag in his profile

The HR team wants these HR related tasks to be managed in jira: - onboarding employees - off boarding employees -HR legal -hiring new staff -displinary They have these requirements: -each of these tasks use a different and very specific process -each process gathers different data for reporting needs -only members of the hR team can access anything that involves disciplinary and legal matters How should you configure jira to fulfill these requirements?

- one HR project - one HR issue type scheme - 5 new issue types - one issue level security scheme to restrict access to legal and disciplinary tasks - five new workflows

You have a jira project for tracking the commission of artworks. The project has two types, Painting and Statue, that currently share all configurations with each other. Which two requirements would force you to split the Painting and status issue types into separate projects?

- only the bougie group can create statue issues but any user can create painting issues - paintings and statues should notify different groups of critics when they are resolved

You have demonstrated a simple feedback issue collector to Valentina, the jira project manager, and she loves it. She wants to know if it can be configured to meet various other need. Which four of Valentines requirements can be achieved with Issue Collectors in Jira 2? Choose 4

- prepopulate two fields on the issue that are not listed on the issue collector - add multiple custom fields to the issue collector form - display a message at the top the issue collector form with instructions for users - customize the trigger text that launches the issue collector on the external website to say "tell us what you think"

One of your teams has been reviewing their process and they want to change their projects workflow. This workflow is used by that project only. Which three changes can you make if you use draft mode to edit the workflow?

- remove a transition - change the endpoint of a transition -remove all incoming transitions into a step

A user leave and you notice that the user was the last person in a group. You decide to delete the group as well. Deleting groups can cause error messages to be displayed to your users. Identify the two areas where groups are frequently used, where such unwanted behavior is most likely to occur.

- saved filters - workflow post functions

A new employee asks for your help with jira emails. The employee works on several projects, and the volume if the jira notifications is extensive. Which two adjustments to the user profile will remedy this problem?

- set "my changes" to "do not notify me" - unsubscribe from filters

Your dev team is working on some products that need to remain top secret until they are released. They are currently using a copy of the default permission scheme and they have the following requirements : - the project admin is able to view all issues - anyone who has permission to create issues is also able to set security levels - anyone who is currently assigned to an issue is able to view the issue How should you configure this project to meet these requirements?

- set a default security level of private for the issue security scheme - add project admin, reporter, assignee to this private security level - assign set issue security permission to the reporter

Your jira instance has five jira projects that are functionally identical and currently share all schemes. All five projects use the default Jira workflow. A team of developers shares work across all five projects. The only differences between the projects are the five different teams of QA engineers that work in them. The developers all belong to a single jira group called jira developers. Each QA engineering team has its own jira group. You have been given the following requirements: - only the QA engineering team that belongs to each project should be able to close issues in that project - all developers should continue to be able to edit issues in any development project What is the optimal way to implement these requirements?

- split the permission schemes into a different scheme for each project - edit the close issues permission in each scheme to refer only to that projects QA engineering group

You are using the Workflow Designer to edit a workflow for the WRITE project. - the project team asked you to change the title of the initial step in the workflow from Open to Awaiting inspriration - to make this change, you click on the Open Status, click edit, and enter the new Status name What are two implications of these changes?

- the Open status will change to awaiting implementation in all workflows across jira - the workflow scheme for the WRITE project will need to be published before the changes take effect

You have allowed users to request add ons to jira. Which three factors should you consider before deciding to install a particular add on that is displayed for you in the universal plugin manager?

- the business need in relation to cost - known issues reported against the add on - the support available and the version history of the add on

Global managers have travelled to HQ for the annual on-site meeting. Two managers, Zineb and Bob, notice the issues displayed for each of them on a dashboard gadget are different. Zineb can see a total of 20 issues, while Bob can see 37. The following filter is used with the gadget: Project = DEMO and update > startOfDay() Identify two possible reasons the managers are seeing different issues.

- the security levels onsite of the issues exclude Zineb - Zineb and Bob are using different time zones in their user profiles

You have just updated your teams workflows and users are no longer able to transition issues from Open to In Progress. What are three reasons why it could be failing?

- the transition has been removed - users may be blocked by a condition - a workflow validator is failing

A user says he cannot see the approve workflow transition on a given issue. What are three possible reasons the user cannot see the transition?

- the user does not have the transition issues permission in the relevant project permission scheme - there is no approve transition in the workflow for the current status of the issue - the approve transition has a "user in group" condition that is not met by the user

One of your project administrators has a requirement that several fields that must be filled out before an issue is closed. The assignee will not have all of the required information when the issue is first created. Which two features should you use to meet this requirement?

- transition screens - validators

A project owner complains that end users are raising issues in their project with the wrong reporter specified. You notice that the issues are being created by some issue collector code embedded in another application and discover that it is always using a default reporter. What should you change to fix this?

- update the match reporter setting so that the collector uses the users email address to find a jira account for the reporter

You have been asked to update the look and feel of your jira instance to reflect your corporate brand and link to the company intranet. Which three customizations will provide an immediate solution?

- upload a logo - include a favicon - implement the application navigator

Your security team has had some issues with outgoing mail from various systems and is asking system owners what could be done to improve security [see image]

- use a JNDI connection instead of a username/password so that the information is not stored in backups - change to using encrypted SMTP servers

You inherited a mature Jira with hundreds of projects and associated schemes. You are trying to optimize the administration of the instance. You need to create a new project and determine which schemes to apply. Choose the best two approaches.

- use one of the project templates other than jira default schemes -evaluate existing shared schemes based on common project category or other criteria

Jira was recently installed at your company. Users immediately pushed for add-ons and while you were on vacation, the other administrators indiscriminately installed several new add ons directly introduction without due diligence. You need to use the Universal Plugin Manager to discover which add ons were installed, potentially remove some, and limit future user input regarding add-ons. Which 3 tasks should you perform?

- use the disable or install button on select individual add ons - disabled the setting "allow users to request add ons" - check the audit log to identify who installed who various new add ons and when

Currently the due date is required on all issue types in her project. She would like to have due date required only when a support issue is entering the escalated status. [see workflow]. You start by creating an escalation screen with the due date field. Which next steps will meet Dorothy's needs?

- use the escalation screen on the escalate and not fixed transitions - add a fields required validator to both transitions and require due date - make due date optional for all issue types

Jira already contains a custom field called Request Type of type select list (single choice). It is currently used by the IT project. The facilities manager asks you to create a new custom field to represent the request types in his FAC project. You need to evaluate whether it is possible to reuse the existing field instead. Which 3 scenarios would require the creation of a new custom field?

- users should be allowed to select multiple request types in the FAC project - 50

A project has 4 issue types. It currently has one screen. Now you need to create three custom fields. These fields should be aligned to the issue types using the screen as shown. What is the minimum number of new screens you need to create? (see chart) issue type 1: CF1, CF3 issue type 2: CF1, CF2 issue type 3: CF1, CF2, CF3 issue type 4: CF2, CF3

3

You install new jira instance using only the default configurations. A team approaches you to set up a project with the following specifications: - there are 4 standard issue types and 3 sub task issue types - the first subtask will need a new screen for the edit operation - the second subtask will need new screens for both the create and edit operations - everything else should use the default configurations How many new screen schemes do you need to create?

3

You are managing a jira instance that formerly used the internal user directory when it was running for a small team. It has since been updated to use your corporate LDAP servers instead. The current setup is shown below. You have three users: - Alice (abc123) is a user with a login in both directories - Bob (bob1) only exists in LDAP - Charlie (Charlie) is your old admin account and it does not exist in LDAP You experience a problem with the LDAP servers, and they are temporarily unavailable. Who can login while LDAP is down?

Alice and Charlie

Your development team has a workflow status for "Ready for QA". Several individuals involved in this testing are not part of the team, and they would like to receive email notifications when issues reach this status. How should you configure JIRA to satisfy this request?

Configure the notification scheme to notify the QA testers group for this event. Configure a Workflow transition post function to fire the custom event.

A project has a process flow that requires someone with budgetary authority to approve spending on things you are tracking in JIRA. You create a workflow that includes an approval step just for the budget authorities, but you remember that these people are not frequent jira users and this would benefit from email updates to let them know a new approval is required. How can you ensure that they get these updated each time a new issue is ready for approval?

Create a custom event in the workflow and use it in the notification scheme

A project manager wants to lock down editing of an issue when in the approved workflow status. Which workflow feature would you utilize to accomplish this functionality?

Create a workflow property on the approved status that disables issue editing: jira.issue.editable = false

HyperSQL

Do not use an HSQL database for production. While this database is suitable for evaluation purposes, it is susceptible to data loss during system crashes.

You modified the default permission scheme in jira. After using the modified scheme for several days, you realize the changes do not allow your users that access they need. How do you revert back to the default permission original setting?

Find documentation of the default settings and ,are all the changes manually to restore it

Paulina created a saved filter with the following valid JQL query: Manager= currentUser() and Manager in membersof("hr-managers") She created a group subsription for the filter, and she subscribed the hr-managers group. Who will set as a manager in the list of issues recipients receive?

Paulina

The customer support manager has a requirement that only the cs managers group should be able to change the priorities of the tickets in his project. Users should be able to edit other fields. How can you satisfy this requirement?

Remove priority from the edit screen. Create workflow transitions from a status back to itself with priority showing on the transition screen. Use conditions to restrict transitions only to cs-managers.

Over the years, your organizations Jira insurance has grown and system fields such as Resolution have expanded. There are now 20 resolutions available to choose from. It is important your organization to have a resolution set on all closed issues that accurately reflects how the issue was resolved. For the particular project you are working on, only five of the resolutions are needed. What configuration will ensure users accurate resolutions when an issue is closed?

Transition property Based on order of resolutions; jira.field.exclude.property 1,6

Your software development team is integrating jira with bitbucket server. They have set up a trigger to automatically transition an issue into the 'in progress' status when a new branch is created. What are the implications of the automatic transition?

When a transition is triggered automatically, it ignores any conditions, validators or permissions configured on the transition. However, post functions are still executed. You need to be careful that if your post function requires a user, that your transition will not be executed by an anonymous user

A team is being formed, and they need a new Jira project. You have created the project and reused schemes from an existing project. Members of the new team have reported that they cannot transition issues to a particular status. Which two configurations should you examine to troubleshoot the problem?

Workflow transitions permission scheme

You have 3 issue types: laptop, desktop, and tablet. The three issue types all use the same workflow. The workflow tracks the purchase, allocation to users, and end-of-life process. You want to improve this by adding processes for repairs, replacements, upgrades and electrical testing. From the perspective of the assets user, these four processes are the same. Regardless of what you're doing in the shop, they don't have the use of their equipment. But for the technicians, the processes are very different. What is the best way to track the new processes?

add 4 subtasks issue types with each of their own workflow for the process

Bob needs a new account. He should have the same project access in jira as his colleague Mary. Which method will accomplish this?

add Bob to the same groups, application access, and project roles as Mary

Your business users need a way to stop work on jira issues, and indicate that the issues were neither complete nor rejected by the developers, but instead were actively stopped by the business. What is the simplest way to allow this?

add a new global status of cancelled

Karl is a project administrator who wants to make some bulk edit changes to issues I this project. Which action is NOT possible with Bulk Edit?

add a new option to the existing options in a custom field of type select list

You are setting up a new Jira to be used by multiple departments, each for their own projects. In the future, these projects should be maintained by the project administrators. Company guidelines dictate that only three or fewer department managers should be able to delete issues in their own department projects. What is the best way to structure this?

add a project role name called managers. Add that project role to the Delete Issues Permission in the appropriate project permission schemes

Your sales team uses Jira to manage sales leads. Due to continued growth, the company has decided to assign all sales leads to one of the two regions either east or west. The VP of sales has requested a way to track sales leads by region for reporting purposes. How would you facilitate this?

add a radio button custom field with east and west as options

You're the new jira administrator at XYZ corp. A user complains that issue navigator is returning wrong data. His JQL Query was "Resolved > startofday()" but the results show issues where the resolution displays "unresolved". Inspect his search. How should you fix jira?

add a validator to require the resolution field when transitioning to resolved or closed

Amiri wants his project leads to have more responsibility, but he does not want to grant full project administration permission. What action requires the administer project permission?

add components

The release manager is having problems caused by inconsistent naming of versions across projects. He would like to use a more consistent naming convention. The developers do not know the naming convention and are happy to let the release manager rename versions when they get the names wrong. The projects all use the default permission scheme. Which action would allow the release manager to update the versions in the projects?

add the release manager to the administrators project role

The company portfolio manager has asked for your help with a jira report. She is pulling issue types from a variety of projects into a query sorted by status; but she's frustrated that she can only sort the status column alphabetically, not aggregated by status category. What option will allow you to help her?

add the status category column to the issue navigator

The project manager asks for your help tracking the progress of work via epics across the company various projects. What course of action should you take?

add the two dimensional filter statistics gadget filtered on epics with project as the x axis and status as the y axis

A product owner needs to modify a number of issues in his projects. He wants to use th bulk move feature to move issues from one project to another but he has some questions about it. Which statement about this bulk operation will be true?

although the issue key changes, issues can be found by their old and new keys

You want to convey helpful tips to new users in your jira. The messages should meet the following criteria: -be visible when users are not logged into jira, in order to provide instructions on how to retrieve their password - not affect the user experience for most users - require action from the jira administrators only when the message text needs to be updated which jira feature should you use to deliver this message?

announcement banner set to public

Your Jira has been active for many years and has built up a number of projects that have effectively ended. Your users do not use these old projects, but the auditors may need access. How would you simplify the projects on display without losing the data the auditors need?

apply a permission scheme that allows Browse rights only to admins and auditors

Properties

are key-value pairs that can be used to further customize transitions.

You are the administrator for a large jira installation with multiple projects and teams. You want your project leads to be able to manage the following: - their own team dashboards - automatic assignment by component - release of versions - add/remove users to project roles Using the default permission scheme, default global permissions and roles, what is the best way to accomplish this?

assign the project role of administrator to each of the project leads

Post functions

carry out additional processing, after a transition is performed.

A team lead asks you for your help refining a filter for a dashboard gadget. Two of the 12 projects in a project category involve external customers, and the lead would like to be ale to keep an eye on issues submitted in the lsat two weeks for those projects. The lead built the following filter: - category = "Mobile App" AND project = Customer1 AND created >= startOfWeek(-1) OR project = customer2 AND created >= startOfWeek(-1) What alternate statement should you recommend?

category = "mobile app" AND project in (customer 1, customer2) AND createdDate >= startofWeek(-1)

a project administrator asks you to create a new multiline text field. His project uses the default issue type scheme. Which requirement can you not configure?

change the field name on epic only

You were just hired to be the jira admin of an existing instance. The IT director asks you to assess whether jira is appropriately secured. The exhibit shows your observations about the jira instance. - jira is available outside the firewall. SSL is enabled - group (anyone) is listed only in create issues permission of the default permission scheme - jira mode is private; captcha on signup is disabled - 'enable html in project description' is off - the jira admin group has 28 members Based on these, which action should you propose to the IT director to secure Jira?

convert many of the jira admins to project admins

Your team is setting up a project to triage incoming phone calls which can come from a pool of up to nine different customers/companies. You want to be able to automatically assign a specific team member to work on the issue based on the customer. What configuration best meets this requirement?

create a component for each customer and have a default assignee for each

Following a recent update to a shared permission scheme, you had to ask project administrators to update role membership across a number of projects. It was time consuming to contact and communicate with all of the project administrators quickly to have them make the needed modifications. Ideally you would be able to make these updates yourself . Which change would allow you to be able to modify role membership across all of the projects in your jira instance?

create a group and add it to the administer projects permission in the permission scheme

One of your jira projects is used for application support and maintenance. The team asks you to change the behavior of a field. You gather these notes after discussing the teams needs: - all issue types are currently configured to behave the same way - the project has 3 issue types; bug, new feature, and improvement - a field called Area captures which part of the application an issue is being raised for - the Area field should be required for Bugs and Improvements - the Area field should not be required for the New Features issue types, but should be available What is the correct method to achieve these requirements?

create a new field configuration for Bug and Improvements issue types based on the Curren tone Make Area a required field Add it to the field configuration scheme for the project

Your Human Resources team is using jira to handle personal information to a jira project. They would like to start tracking complaints made about individual employees. The project permissions currently allow all users to see the issues. In the case of complaints

create a new permission scheme that only allows the reporter and HR to see the issue

The OPS team will begin using jira to track and approve Change Requests in the OPS project. One of their workflow requirements is that requests can only be approved by two individuals, and they will change weekly. Your jira is connected to corporate LDAP with read only permissions. What is the best way to structure permissions for the ops project to support this workflow?

create a new project role for approvers and have the project role (admins) maintain it

The director of R&D has requested that a few projects be archived. The information still has intellectual property implications, but work has been suspended and the project needs to be unavailable for all but the R&D leadership. How would you achieve this?

create a permission scheme with only the browse permission set for a group representing R&D leadership

Your business users want to know more about what is happening with the issues raised by their business unit and have asked to be included on certain update emails. They have listed when they want to get emails, so you know which parts of the shared notification scheme they want to be added to. The project owner approves of the business users getting the emails and is happy with the current emails going to developers and testers, but he would like to retain control of who gets emails for his project. How can you satisfy these requests?

create a role for the business users and add that role to the notification scheme

You need to be able to hide issues from users in a jira project. You decide to use an issue security scheme and added all developers to the default security level. After a week developers communicate the need to individually, on a issue by issue basis, choose additional users that should be able to view the issues. How can you achieve this configuration?

create a user picker field and include it in the default security level

A project needs to hide issues from users. You decide to use issue security to do this, which developers choose which 'additional' users can see each issue. How can you achieve this configuration?

create a user picker field for Additional Users and use it in the security scheme

All projects in your jira currently use a single permission scheme based on the default. You have this new requirement: -the list of users and groups who can set the assignee should be different from the list of users and groups who an be the assignee -project administrators should maintain these lists for their own projects What is the best way to accommodate this?

create new project roles called assign issues and assignable users. Add them to the corresponding permissions in the current scheme

Your team is working on a project that is becoming large. They decide to split the project into three teams. They will have one jira project for each team, with different people in each project. They are happy with their processes and way of Working, so they want to copy the setup of the original jira project in order to work in the same way. The project owners have asked you to separate the users by project and grant them different privileges depending on which team they are in. What is the most appropriate approach?

create one permission scheme for all the projects and put the users into groups by project

Your team is working on a project that's becoming large. They decide to split the project into 3 teams. They will have one jira project for each of them, with different people in each project. They are happy with their processes and way of working, so they want to copy the setup of the original jira project in order to work in the same way. The project owners have asked you to separate the users by project and grant them different privileges depending on which they are in. What is the most appropriate approach?

create separate permission schemes for each project and put the users into groups for each project

Your company is hiring some Business Analysts to manage data and reporting for your jira projects. You were given a group name (biz analysts) to provide access to the new Business Analysts. Which Global Permission must you provide to this group of users?

create shared object

You are the manager of a band called Charlie and the Atlassian's. You would like to start using jira. You identified three types of work that your brand does; you would like to know if each type of work should be a standard issue type, subtask, version, or component. Types of work are: Song: - a song will go through several phases such as jamming, recording, mastering - a song may need to be associated with multiple albums Album: - you must be able to indicate when an album is released - you must be able to easily merge two albums together into a single collection of songs Video: - a video will need to indicate what stage of work it is in - you should be able to create a video only in association with an existing song what describes the jira feature you use for each work type?

song - standard issue type album - version video - sub task issue type

One of your teams is maintaining and updating an application that has grown into several distinct modules. The modules are on different release cycles. The team is struggling to track the versions of the modules because they have similar numbering schemes. Which action would you recommend?

split the modules into separate components

User Lily (lilbp) reopened a number of issues on Monday and Tuesday and has since lost track of them. The workflow transition she used is highlighted in the included workflow diagram. This transition unset the resolution field value. What JQL search will most accurately find the issues that she reopened this week?

status changed to reopened by lilbp after startofweek

You want to create an issue collector for Task issues types in a specific project using the Raise a Bug template, but you find that the template is not selectable on the Add Issue Collector form. The Custom option for templates shows as the only valid option. What is preventing you from using the Raise a Bug template?

tasks in that project have a field required by a field configuration

A new jira instance has been set up. Users are reporting that they cannot create dashboards or save issue filters. Identify the permission Jira-users must be assigned in order to resolve this error.

the Create Shared Objects global permission

A manager you support has issue filters and dashoboards configured to provide both weekly and monthly reports on their teams. One of the managers employees recently left the company. The manager has contacted you because the dashboard reports seem inaccurate compared to previous weeks. The number of issues has greatly decreased and many of the trends appear to be incorrect. What is the likely cause of this problem?

the employee was removed from all groups

Jan asked you to create a new select list custom field called department for his project MCAS. You created the field in the morning. In the afternoon, Jan notes that his Jira dashboard is not showing the field correctly. He asks you to help him troubleshoot. - the fist gadget shows 26 issues in the project by status - the 2nd gadget shows that there are three issues that have the new department field set - the last gadget shows no data available. The filter query for that gadget is "project=MCAS and department is empty" Why does Jans gadget say "no data available"?

the field context on the department field was not set to allow empty values???

Jan asked you to create a new select list custom field Called department for his project MCAS. You created the field in the morning. In the afternoon, Jan notes that his Jira dashboard is not showing the field correctly. He asks you to help him troubleshoot. View the image to see jan's entire dashboard. - the first gadget shows 26 issues in the project by status - the second gadget shows that there are three issues that have the new department field set - the last gadget shows "no data available". the filter query is project = MCAS and department is empty Why does the gadget say "no data available"?

the field is marked optional in the field configuration

Your organization would like to use the application navigator in jira to provide quick links for employees to access company sites. Some of the links that have been added are not visible. Identify the likely cause of the problem.

the links were marked as hidden

You are setting up a test system so that you a safe place to try out migrations, upgrades, changes, and add ons. Where should the configuration differ from production?

the parameters on the startup script or environment should disable email

You have an existing customer service project which has several required fields. You recently added a subtask issue type which have fewer fields on its screen. A user receives an error when attempting to create a subtask. The error is displayed below. Identify the cause and solution for this problem. [inquiry type is required]

the same field configuration is used for both tasks and subtasks. Create a new field configuration for subtasks

View the time off request workflow. [see image] Once a request has been approved, it is considered resolved in jira but it waits in the system until the requested time off period has passed before it is set to done. Select the appropriate behavior of resolution in this workflow.

the time taken transition should set the resolution value automatically. the modify time transition should automatically clear the resolution.

a team has added a due date field to their jira project, and several users have noticed that the field is not displayed on the create and edit screens. You have verified the field context and configuration to make sure the field is visible on the expected screens. What is a likely reason the fields missing?

the user does not have permission to schedule issues

A project owner has a user who cannot move issues through the workflow in a project, because the workflow transition does not appear. Another user can progress issues. The profiles for both users show that they are in the same groups. What is causing the problem?

the user is not in a role that passes the workflow conditions in the project

Triggers

transition JIRA issues when certain events occur in a connected development tool, such as Atlassian's Bitbucket or Stash.

Match the workflow item to its function

triggers - transition jira issues when certain events occur in a connected development tool conditions - check that a transition should be performed by the user validators - check that any input to the transition is valid before transition is performed post functions - carry out additional processing after a transiton properties - are key value pairs that can be used to further customize transitions

Dorothy, the support manager, asks you for help. Currently, the due date is always required on all issue types in her project. She would like to have due date required only when a support issue is entering the escalated status. View the exhibit which shows the workflow used only by the support issue type. You start by creating an escalation screen and due date field. Which next steps will meet Dorothy's needs?

use the escalation screen on the Excalate and Not Fixed transitions. Add a Fields Required validator on both transitions and require Due Date. Make Due Date optional for all issue types

You are the jira administrator for a multinational company and need to translate workflow statuses into local languages for users. What configuration tool in jira should you use to translate statuses?

use the issue attributes: statuses screen to translate the status names

Your jira is used by both internal and external users for various purposes. The sales team is about to roll out many changes to their jira project and would like to let their users about these changes in advance. What is the best way for sales team to notify their user base of the upcoming changes?

use the send email functionality to notify all groups corresponding to jira users global permission

Your organization has switches to an authenticated SMTP server. After you have reconfigured the mail server in your jira instance, you notice you are receiving mail relay errors. What is the first thing you should do?

verify you have a from address for outgoing mail

One of your teams has notices a spelling mistake in the name of an issue type. What should you do before correcting the name of the issue type?

warn users that saved filters using the issue type will not be able to find the issue type after the change

You have just made several changes to the user default preferences such as the outgoing email format and you ask one of your team members to verify the changes on her own account. Your team members doesn't see any of the changes. Why?

your team member has changed profile preferences