ACS 103 SIUE Final (Ch 10, 11, App)
Two types of harassment
(Sexual) Quid Pro Quo, Hostile climate harassment -sexual behavior intended to disrupt a person's work performance
Relational dialectics that impact families
(tension existing between competing impulses), autonomy vs connection, openness vs protection
Recommendations for workplace romances
-leave your love at home, communicate professionally at work, use messaging judiciously
Four types of professional peers
Information peers, Collegial peers, Special Peers, Virtual Peers
Three sources of organizational culture
Workplace Values, Workplace Norms, Workplace Artifacts
Wedging
a person deliberately uses messages, photos, and posts to try and wedge themselves between partners in a romantic couple because he or she is interested in one of the partners.
Jealousy
a protective reaction to a perceived threat to a valued relationship
Dark Side of Romantic Relationships
betrayal, sexual infidelity, deception, jealousy, relational intrusion, dating violence
Beautiful Is-Good Effect
competent communicators, intelligent, and well-adjusted
Three types of family stories
courtship, birth, survival
Collegial
coworkers we consider friends
Virtual
coworkers who communicate mainly though tech
Two types of organizational climates
defensive, supportive
Workplace cliques
dense networks of coworkers who share the same workplace values and broader life attitudes
Stages of Relationship Deterioration
differentiating, circumscribing, stagnating, avoiding, terminating
strategies for supportive workplace climates
encourage honest comm, adopt a flexible mindset, collaborate rather than control, describe challenges rather than assign blame, offer concern rather than professional detachment, emphasize equality
Information peers
equivalent-status coworker with whom our connection is limited to work related content
Special
equivalent-status coworkers with whom we share very high levels of emotional support, career-related feedback, trust, self-disclosure, and friendship
Social Exchange Theory
feel drawn to those you see as offering substantial benefits, things you like and want with few associated costs
Consensual
high in convo and conformity
Pluralistic
high in convo but low in conformity
Stages of Relationship Development
initiating, experimenting, intensifying, integrating, bonding
Passionate Love
intense emotional and physical longing for union with another
Compassionate Love
intense form of liking defined by emotional investment and deeply intertwined lives
Five common warning signs of an abusive partner
isolate you from others, use power to control you, frequently threaten you in various ways, use emotionally abusive language, shift blame to you
Laissez-Faire
low in convo and low in conformity
Protective
low on convo and high on conformity
Upward communication
messages from a subordinate to a superior, ig a clerk notifies the department manager that inventory needs to be reordered
Downward communication
messages from a superior to subordinates. Eg CEO of a company calls the regional managers together for a strategy session
Types of families
nuclear family, extended family, stepfamily, cohabitating (two unmarried but romantically involved), single-parent, voluntary kin family
Workplace Artifacts
objects and structures that define the organization
Relational Dialectics
openness vs protection, autonomy vs connection, novelty vs predictability
Interparental conflict
overt hostile interactions between parents in a household
Matching
people we judge as similar to ourselves in attractiveness
Mere Exposure Effect
physical proximity, being in each other's presence frequently
Rules of Maintaining Romantic Relationships
positivity, assurances, sharing tasks, acceptance, self-disclosure, relationship talks, social networks
Defining Characteristics of Families
possess strong sense of family identity, use comm to define boundaries, emotional bonds underlying family relationships are intense and complex, share a history, may share genetic material shared physical characteristics, juggle multiple and sometimes competing roles
mixed-status relationships
relationships between coworkers of different organizational status
Triangulation
teaming up with step parent
Equity
the balance of benefits and costs exchanged by you and the other person
family privacy rules
the conditions governing what a family can/cannot talk about, how they discuss such topics, and who should have access to family relevant info
Conformity orientation
the degree to which families believe that comm should emphasize similarity or diversity in attitudes, beliefs, and values
Characteristics of Conversation Orientation
the degree to which family members are encouraged to participate in unrestrained interaction about a wide array of topics
organizational networks
the nature of the info that flows thru them, the media or channels thru which the info flows, and the frequency and number of connections among people in a network aka network density
Relational Intrusion
the violation of one's independence and privacy by a person who desires an intimate relationship uses Monitoring and Controlling, Invasion of Privacy
Three challenges of family relationships
triangulation, parental favoritism, interparental conflict
Defensive
unfriendly, rigid, and unsupportive
Supportive
warm, open, and supportive
Four family communication patterns
Consensual, Pluralistic, Protective, Laissez-Faire